[Job ID: 1490841]

Responsibilities:

• Oversee daily operations of the Logistics Section to ensure smooth and timely workflows.
• Verify operational reports, expense invoices and shipping arrangements.
• Conduct random audit checks on daily stock counts to ensure accuracy.
• Ensure all external correspondences are promptly followed up.
• Support and optimise production planning activities.
• Collect, analyse and share sales information internally.
• Perform sales and stock variance analysis to support decision-making.
• Coordinate with internal and external stakeholders to resolve sales, production and raw material variance issues.
• Manage customer relationships and handle all customer inquiries.
• Manage and resolve matters related to sales, stock and delivery issues.
• Oversee logistics-related expenditures and verify vendor pricing and quotations.
• Drive continuous improvement initiatives within the section.
• Encourage and monitor staff participation in improvement activities.
• Manage employee performance and development.
• Provide coaching and guidance to help the team achieve performance targets.
• Conduct regular check-ins and deliver performance feedback.
• Facilitate employee engagement and developmental discussions.

Requirements:

• At least eight years of relevant logistics or supply chain experience, including three years in a supervisory or managerial role.
• Strong knowledge of international trading and supply chain management.
• Proficiency in ERP systems.
• Strong analytical skills to support operational and strategic decisions.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

Job Description:

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements:

• Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or a related field.
• Minimum 10 years of experience in a freight forwarding/ logistics industry.
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Main Responsibilities

Procurement & Procure‑to‑Pay Management

• Manage end‑to‑end procurement activities for Capital, Spares, and Services.

• Execute and manage Procure‑to‑Pay (P2P) processes including delivery follow‑up, budgeting support, cash flow management, and invoice reconciliation.

• Ensure on‑time delivery (OTD) to support network capacity and operational requirements.

Supplier Relationship Management

• Act as the primary commercial point of contact for assigned site and network suppliers.

• Perform supplier commercial qualification to support the development of strategic suppliers.

• Maintain collaborative supplier relationships while proactively addressing performance, quality, delivery, and capability gaps.

• Ensure supplier compliance with Micron’s Code of Conduct and corporate social responsibility standards.

• Communicate supplier performance updates and key decisions to stakeholders at multiple organizational levels.

• Represent the voice of the supply base internally and the voice of Micron externally.

Localization & Supply Chain Resilience

• Drive execution of service and spares localization strategies to improve equipment uptime, response time, cost competitiveness, and supply chain resilience.

• Enable supplier capability development through localization and in‑country support initiatives.

Cost Optimization & Value Creation

• Identify and implement supplier‑related cost‑saving opportunities using data analytics and should‑cost models.

• Serve as a subject matter expert, sharing supplier and market insights with cross‑functional stakeholders.

• Support initiatives focused on total cost of ownership reduction, lead time improvement, and cash flow optimization.

Contracting & Negotiation

• Lead or participate in supplier negotiations for sustaining purchases, contract renewals, and extensions.

• Coordinate with Category Supplier Managers on global negotiations or lead local/regional RFQ and sourcing events.

• Develop and execute contract strategies; create, negotiate, monitor, and enforce contractual terms and conditions.

Supplier Performance Management

• Partner with Category teams to build a comprehensive, data‑driven view of supplier performance.

• Communicate site‑specific priorities and expectations to suppliers.

• Collaborate internally to define key performance metrics and monitor supplier performance to drive continuous improvement.

AI‑Enabled Continuous Improvement

• Lead or contribute to automation and AI‑enabled initiatives that improve process efficiency, productivity, and operational excellence.

• Drive simplification and standardization of procurement and supplier management processes.

Other Responsibilities

• Ensure compliance with company policies, procedures, and governance requirements.

• Provide input and recommendations to leadership on procurement strategies, processes, and policy improvements.

• Actively participate in cross‑functional teams and global projects involving Procurement, Engineering, Planning, Finance, and Legal.

Candidate Profile / Job Requirements

Minimum Required Qualifications

• Bachelor’s Degree or equivalent experience in:

• Engineering

• Supply Chain Management

• Or a related field of study

• Minimum 7 years of relevant experience in one or more of the following areas:

• Procurement / Purchasing

• Supply Chain

• Engineering

Must‑Have Technical Skills

• Strong knowledge of procurement, sourcing, and supplier management processes.

• Experience managing contracts, negotiations, and commercial terms.

• Data‑driven cost analysis and should‑cost modeling experience.

• Familiarity with Procure‑to‑Pay (P2P) processes and financial controls.

Must‑Have Soft Skills

• Strong analytical and problem‑solving skills.

• Effective communication and stakeholder influencing skills in a matrix organization.

• Ability to lead initiatives and drive outcomes without direct authority.

• Strong collaboration and relationship‑management capabilities.

• Ability to work independently and within global, cross‑functional teams.

• Strong written communication and storytelling skills, with experience preparing executive summaries and clear, concise reports for senior stakeholders.

Highly Desirable / Preferred

• Experience in managing greenfield startups in semiconductor manufacturing or high‑technology environments

• Exposure to automation, AI, ML‑driven analytics, process mining, or workflow orchestration.

• Demonstrated experience driving continuous improvement and operational excellence initiatives.

Values Alignment

• Embodies Micron’s core values:

• People – Respect, develop, and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Demonstrate resilience and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

The Manager is responsible for supervising and directing supply chain activities within the company and managing the planning, procurement of materials, logistics, and services involved in development and production including the planning for all materials and supplies to meet the operational needs of Quasar Medical Singapore. The successful candidate will be a values-driven, results focused leader capable of successfully managing a team and working with employees at all levels of the organization.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

• Manage the effectiveness of the material management operations against global KPI
• Develop and communicate material management policies, procedures, and internal controls
• Plan, organize, direct, manage and evaluate the material management activities, including production build plans driven through fully integrated ERP/MRP systems
• Production planning of customer orders, good management of internal work orders, ensuring achieve KPI OTD.
• Manage all elements of supply chain costs including ocean freight, handling and storage, costs of processing and distribution.
• Manage shipment and export from logistic perspective, make sure 0 error of customer FGs shipment and smooth Customs clearance.
• Monitor cost of sales with supply chain partners, with aim of reducing costs and gaining efficiencies in the supply chain, monitoring KPIs
• Ensure that all transactions are kept current, recorded accurately, and processed efficiently
• Regularly review and ensure accuracy of materials planning information in MRP system
• Manage relationships with manufacturing and storage and logistics partners in the supply chain, including organizing regular supply chain meetings
• Lead and coach the Supply Chain Team Members to ensure objectives and personal development plans are defined and agreed in line with company performance management procedures
• Knowledge source for MRP system driven processes
• Support the plant initiatives on environmental strategy, packaging technology, quality standards, disaster/business recovery planning procedures
• Responsible for Health & Safety within assigned areas to include accident investigation and corrective action
• Ensure good inventory management; work with Finance as agreed on periodic stock checks
• Maintain and comply with ISO13485, GMP and FDA regulations.
• Maintain good 5s, safety at warehouse.
• Other tasks from supervisor

Authority:

• Ensure environmental aspect and safety hazard risk assessments are identified, reviewed, carried out to remove or control the risks to their respective staff at the workplace.
• Approve department environmental aspect, Risk Assessment and Safe Work Procedure if the risk is within acceptable level.
• Provide and maintain a work environment which is safe and without risk to health for employees at work.
• Report immediately all occupational accidents & incidents to the company and relevant parties and support the EHS Committee Management Representative in conduct of incident/accident investigation as appropriate.
• Initiate and/or approve disposition actions for EHS nonconformance as well as corrective/preventive actions to prevent recurrences
• Ensure that environmental, health & safety policies are upheld, EHS objectives and metrics are monitored, corrective/ preventive actions taken on EHS system defects are effective and properly closed.
• Responsible for the safety, health and well-being of workers under their charge.
• Provide support in EHS internal and external audits.
• To enforce compliance to company’s EHS management system and relevant legal and other applicable EHS requirements.
• To delegate task/s to his/her subordinates.
• To stop any unsafe work or negligent act that may endanger personnel.
• To investigate and analyse any incidents that occurred within his/her charge.

Education/Experience and Qualifications:

• Management or technical diploma degree, BS preferred, with 3-5yrs in a management or supervisory role in a high-volume production environment, preferably in Medical Device Manufacturing.

·       Excellent Communication Skills

·       Experience in master scheduling, MRP/ERP driven processes

·       Working knowledge of MRP/ERP systems

·       Knowledge of Oracle and/or SAP an advantage

·       Familiar with LEAN and Six Sigma methodologies

• Computer literacy required.  Familiar with Microsoft office software.

·       Knowledgeable in writing procedures and GMP requirements

·       Knowledge of GMPs & GDP’s in ISO 9001, ISO13485 and the Medical Device Directives.

Supply Chain Manager

Location: Yishun, Singapore
Working Hours: Monday to Friday, 8.30am – 5.30pm
Salary: Up to $7,000 Basic + Variable Bonus

Join an established organization supporting Singapore's healthcare sector through the distribution of essential medical products and solutions. We are looking for an experienced Supply Chain Manager to lead our Procurement and Logistics teams, drive operational excellence, and strengthen our end-to-end supply chain capabilities.

What You'll Be Doing

• Lead, mentor, and develop a team of approximately 30 employees across Procurement and Logistics functions.

• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.

• Drive team engagement, capability development, and operational effectiveness.

• Oversee the full supply chain cycle, including procurement, inventory planning, warehousing, logistics, and distribution.

• Ensure smooth operational flow while balancing service levels, inventory availability, and cost efficiency.

• Develop and implement forecasting and planning strategies to support business growth and customer demands.

• Ensure adherence to safety standards, operational procedures, and regulatory requirements.

• Maintain compliance with GDPMDS and relevant industry regulations.

• Conduct regular reviews and audits to uphold operational excellence and risk management standards.

• Build and maintain strong relationships with suppliers, vendors, and logistics partners.

• Lead supplier negotiations to achieve optimal pricing, service levels, and contractual terms.

• Monitor supplier performance and implement improvement initiatives where required.

• Manage inventory levels to ensure product availability while minimizing excess stock and carrying costs.

• Oversee inventory accuracy, documentation, shipment tracking, and reporting processes.

• Implement best practices to improve inventory visibility and control.

• Analyze supply chain performance using KPIs and operational metrics.

• Identify opportunities for process optimization, cost reduction, and productivity enhancement.

• Drive automation and system improvement initiatives to strengthen operational efficiency.

What We're Looking For

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business, or a related discipline.

• 10 years of supply chain experience, including at least 3 years in a managerial capacity.

• Proven track record of managing teams of 20 or more employees across multiple supply chain functions.

• Strong knowledge of procurement, inventory management, warehousing, logistics, and distribution operations.

• Familiarity with GDPMDS, safety requirements, and regulatory compliance standards.

• Experience using supply chain management systems, Oracle NetSuite, and Microsoft Office applications.

• Candidates should be comfortable with hands-on operational involvement, including situations where lifting of heavier loads may be required.

Project Manager is responsible for delivering the project on time, on budget, within scope, and within agreed quality standards.

The key responsibilities are:

• Manage the project to accomplish the goals, objectives, and success criteria identified and agreed to in the Project Charter

• Understands and utilizes the DePICT®methodology and tools to manage the project life-cycle

• Understands the customer's business needs and how the project relates to it

• Leads the project team; mentors individual project team members

• Works with the project team to ensure there is a single integrated plan for the delivery of the project that is agreed, realistic and achievable

• Identifies and allocates resources necessary to complete the project; Clearly communicates project team roles and responsibilities

• Manages and controls day-to-day aspects of the project including but not limited to the integrated project plan, resources, time, cost, scope and performance

• Uses the scope change management process to manage all changes to the project

• Develops and implements a communications plan for all stakeholders, including project status reporting.

• Facilitates Risk Identification, Assessment, & Response. Leads the Project Team towards continuous risk management

• Manages issues and escalates as appropriate

• Ensures the quality and content of all project deliverables

• Ensures that regular project team reviews of the status of plans, budgets, issues, risks and changes are conducted

• Coordinates activities and deliverables for all workstreams, working closely with the work stream leaders to execute successfully

• Ensures the project plan is base-lined to enable progress measurement against set criteria as well as impacts related to changes

• Assists in acquiring resources

• Works closely with, and advises, the Project Sponsor and Project Steering Committee (if one exists); Prepares periodic reports for the Steering Committee summarizing progress against the plan and any corrective actions needed to resolve deviations from plans

• Develops, implements and sustains effective quality management guidelines for the project

• Follows and is responsible for overall project governance
  

Requirements:

• Minimum Bachelor’s degree in related field

• Professional project management certification is a plus

• Possess 3 to 5 years of experience in logistics/supply chain and project management

• Ability to lead and manage a cross country, multicultural team

Supply Chain Manager (End to End Process) | Up till $7000 basic + Variable Bonus

• Working days: 5 days work week, Monday to Friday, 8.30am to 5.30pm

• Working location: Yishun 

Responsible

• Lead and manage the Procurement and Logistics teams (approximately 30 employees).

• Oversee end-to-end supply chain operations, including procurement, inventory, logistics, and distribution.

• Drive operational efficiency, cost optimization, and process improvements.

• Develop and implement supply chain planning and forecasting strategies.

• Ensure compliance with safety standards, regulations, and company policies.

• Manage supplier and vendor relationships, including contract negotiations and performance monitoring.

• Monitor inventory levels to ensure product availability while minimizing excess stock.

• Analyze supply chain performance and prepare management reports using KPIs.

• Lead continuous improvement, automation, and system enhancement initiatives.

• Collaborate with Sales, Finance, HR, and other departments to support business objectives and ensure smooth operations.

Qualifications:

• Diploma/Bachelor’s degree in Supply Chain Management, Logistics or equivalent

• Minimum of 10 years of experience in supply chain management, with at least 3 years in a management position.

• Proven experience managing a team of 20+ individuals, preferably across supply chain functions.

Our client is a well-established company in the logistics and freight forwarding industry, providing end-to-end transportation and distribution solutions across regional and international markets. Due to their current expansion plan, they are looking for a Sales Executive / Manager to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Drive business growth by acquiring new corporate accounts within freight forwarding and logistics sectors

• Manage and expand existing customer portfolios to increase revenue opportunities

• Prepare and manage pricing proposals, RFQs, and tender submissions for prospective clients

• Conduct market outreach activities to identify potential business opportunities across B2B and e-commerce segments

• Coordinate with operations and customer service teams to ensure smooth execution of client requirements

• Monitor customer accounts, pricing structures, and shipment requirements to support commercial objectives

• Maintain accurate sales activity records, pipeline updates, and account information within internal systems

• Review freight rates and commercial terms to support profitability targets

• Follow up on sales enquiries, quotations, and project discussions with customers

• Prepare periodic sales updates and business development reports for management review

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, Marketing, or related disciplines

• Minimum 2–3 years of sales experience within freight forwarding / 3PL

• Experience handling business development, account expansion, or customer acquisition activities

• Familiarity with quotation preparation, tender submissions, and freight pricing structures

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

1.     Ensure an uninterrupted supply of assignedproducts and countries with higher complexity or revenue by solving operationalsupply issues and steering the collaboration with external partners.

2.     Lead the organization through change initiativesrelated to supply planning, ensuring successful adoption of new processes andtools that align with DSO principles.

3.     Supply capabilities focus:-

·      Monitor inventory levels at affiliate locationsand ensure adherence to inventory targets and perform in-depth analysis toidentify trends and opportunities by developing and monitoring short termsupply plans in close collaboration with Country/Customer Stakeholders,Internal Packaging Sites and External Manufacturing.

·      Exception-based management of operational supplyissues, such as out of stock events or overstocking as well as support theprioritization and allocation in supply bottleneck situations.

·      Define and control required bridging stocklevels due to country-specific events.

·      Initiate and check customer master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Oversee inventory impacts of lifecycle events.

·      Develop and implement supply chain strategiesthat align with organizational goals, utilizing a visionary approach toanticipate market trends and drive innovation within the supply planningfunction.

4.     Change capabilities focus:- Responsible forplanning local re-packing activities of imported goods, local change managementand align with local regulatory.

·      Ensure GxP-compliance by managing productchanges according to supply needs and local regulatory requirements.

·      Ensure the execution of changes by assessingregulatory requirements, defining implementation strategy and workflow,assigning work packages to functions and scheduling due dates.

·      Adaption of implementation strategy,prioritization of work and escalation in case of deviations during the changeexecution.

·      Initiate and check material master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Coordinate with regulatory, commercial, marketaccess teams, demand planning and quality teams to develop a local or regionallaunch and lifecycle strategy.

·      Proactively collaborate with global counterpartsto develop a lifecycle strategy that minimizes local and regional registration,filing, and packaging costs.

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

YOUR WORK ENVIRONMENT 

As the Store Manager, you will directly report to the Retail Director. You will lead and develop the store's business strategically, fostering a culture of excellence in sales, client experience, and loyalty. You will effectively communicate the Maison's goals, vision, and strategies, inspiring and motivating your team through strong leadership. In collaboration with the Retail Director and other departments, you will proactively identify areas for improvement and implement measures to maximize sales and elevate the overall performance of the store. You will also embody the Maison's culture and values, playing an active role in talent recruitment, management, and development.

YOUR IMPACT

Business Development

• Define and implement the store's commercial strategy to achieve and exceed sales targets while maximizing profitability (P&L). This includes setting clear goals, monitoring progress, and adjusting strategies as needed to ensure success.
• Manage and analyze key performance indicators (KPIs) to identify growth opportunities, areas for improvement, and implement corrective action plans to enhance overall store performance.
• Possess a deep understanding of CELINE products, their history, and craftsmanship, enabling passionate and expert presentation to clients, enhancing the customer experience, and driving sales.
• Leverage all available resources, including Visual Merchandising, Merchandising, Training, Client Management, Events, to maximize product categories and foster synergy across the Maison's offerings.
• Foster a results-oriented culture within the team, promoting operational excellence and the achievement of individual and collective goals through motivation, recognition, and ongoing feedback.
• Negotiate with department stores and external partners to plan and execute events that align with the Maison's strategies and elevate brand presence.

Leadership and team development

• Embody the Maison and inspire the team through leading by example and strong presence on the shop floor.
• Identify and attract top talent to the Maison. Partner with the Retail Director and HR to address any team-related matters and provide coaching to enhance individual and team performance. 
• Nurture a pipeline of future leaders by identifying and developing high-potential individuals within the team through individual development plans.
• Create a positive and inclusive work environment where everyone feels valued and empowered to contribute their best. Encourage open communication, mutual respect, and a shared sense of purpose whilst being present on the floor.
• Provide advice, instruction, coaching and supervision to Team Manager, Stock’s team and support their career development. Monitor individual progress and performance, set clear goals, and tailor development plans to support each Manager’s growth trajectory.
• Empower the team to deliver exceptional client experiences by providing ongoing coaching, support, and ensuring that CELINE's high standards are consistently met. 
• Ensure that 100% of the team completes all required training modules on the CELINE e-learning platform by closely monitoring progress and providing necessary support to achieve this goal.

Client Development

• Developand implement strategies to attract new customers and increase clientacquisition.
• Ensure the team deliver personalized andmemorable client experiences by anticipating needs, exceedingexpectations, and building genuine emotional connections with eachclient. 
• Develop and maintain strong relationships with clients, using clienteling tools to offer personalized services, exclusive experiences, and tailored product recommendations. Cultivate long-term loyalty and advocacy for the CELINE brand.
• Actively seek and act upon performance feedback and client insights to refine the client journey and exceed expectations at every touchpoint.
• Handle, when necessary, complaints from clients in cooperation with Retail Director and relevant office departments.

Operations Excellence

• Ensure that all the processes are compliant with the legal, regulatory, and internal requirements.
• Solve problems and communicate issues to resolve to the office to achieve effective and productive store operations.
• Ensure appropriate staffing depending on time and traffic.
• Ensure safety of the store and its employees.
• Supervise the operations manager and ensure product availability, inventory accuracy, and efficient stock management by adhering to internal procedures and optimizing product turnover.
• Oversee all administrative and logistical operations of the store, ensuring adherence to internal policies, legal regulations, and industry standards. Implement efficient processes to streamline operations, reduce costs, and enhance productivity.
• Participates in office project relevant to stores and contributes to the expansion of business.

Image & Brand

• Be a CELINE ambassador, represent the brand in community activities and develop relationships with store managers of stores nearby.
• Ensure the consistent and impeccable presentation of the CELINE brand image in all aspects of the store, from visual merchandising and product displays to staff appearance and attitude. Maintain the highest standards of luxury and sophistication.
• Participate in local events and initiatives to enhance brand visibility and foster positive relationships within the community.
• Share the rich history, heritage, and craftsmanship of CELINE with both the team and clients. Create engaging narratives and immersive experiences that bring the brand to life and foster a deeper connection with its legacy.
• Understand the store's business holistically, collaborating with stakeholders to lead and develop the entire CELINE experience in alignment with the Maison's vision. Stay informed about market trends and business strategies, using your expertise and insights to propose innovative actions and ideas that contribute to the Maison's growth and success.

KEY FOR SUCCESS 

Education

• Business School, University or “equivalent experience” 

Experience

• Retail experience required
• +5 years of experience in management within luxury/fashion business

Competencies

• Proven leadership experience in managing and motivating high-performing teams and managing managers.
• Strong business expertise with at rack record of achieving results and exceeding targets.
• In-depth understanding of retail KPIs and ability to analyze business performance to drive strategic decision-making.
• Exceptional communication and interpersonal skills, fostering collaboration and building strong relationships with stakeholders at all levels.
• Passion for fashion and a deep understanding of CELINE's products, heritage, and brand identity.
• Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
• Excellent organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.
• Adaptability and flexibility to meet the demands of a dynamic retail environment.

Languages

English. proficiency of other language(s) will be an advantage. 

OTHER INFORMATION 

Potential starting date: June 2025

Store location: Singapore

OUR COMMITMENT  

CELINE is an equal opportunity employer. We want to offer an inclusiveenvironment of mutual respect where we welcome diversity and where all ouremployees feel included developed and heard. 

We are committed to the prevention of all discrimination, providing equalopportunities to all applicants regardless of gender, gender expression,disability, origin, background, religious beliefs or sexual orientation or anyother basis protected by law.  

CELINE recruits and recognizes all types of talents andsingularities. 

Job Purpose:

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals
• Make outbound sales calls to business partners and prospects as per call plan.
• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity – able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the ‘value add’
• Opportunity Closing Skills
• Technically competent

Position: Air Freight Manager
Salary: up to $7000
Working Day: 5.5 Days
Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
• Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
• Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
• Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
• Respond to complicated import-related consumer questions and, if necessary, act as a point of escalation for service problems.
• To guarantee that import shipments are executed smoothly, coordinate with Customs, Airfreight Operations, and other departments.
• Support the establishment and implementation of import customer service policies and guarantee staff compliance with internal procedures and regulatory standards.

Qualifications & Requirements:

• Demonstrated capacity to manage a group of people and improve KPI performance. (15-18 employees in customer service)
• Strong proficiency with all aspects of air import procedures. (local operations in singapore)

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580