● Be a key player in the customer acquisition team to onboard new parents to the community
● Share the vision and recommend suitable coding programs for students
● Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
● Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
● Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
● Work with the teaching team to assess the students and follow up with parents for conversion
● Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
● Ensure that all customer information is properly documented and updated in our CRM system
● Relationship manager for our community, continue to track the progress of students and maintain relationships with parents
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted