Total 549 Manager technical support job vacancies in The Philippines

Summary:

We are seeking a Technical Manager to lead our Smart Security & Automation team. You will manage a team of 5–10 engineers, overseeing project delivery and bridging the gap between operational technology (OT) and information technology (IT). This role requires expertise in infrastructure and backend SQL, along with experience in security automation and system integration.

Key Responsibilities:

• Lead a small team of engineers to deliver Smart Security & Automation projects.
• Ensure seamless integration of IT and OT systems.
• Provide technical guidance on infrastructure and backend SQL.
• Drive security automation initiatives and system integration.
• Collaborate with cross-functional teams to align technical solutions with business objectives.
• Manage project timelines, resources, and deliverables.

Qualifications:

• 5–10 years of experience in Smart Security & Automation, with a focus on system integration.
• Strong background in infrastructure, backend SQL, and security automation.
• Experience in leading small engineering teams (5–10 engineers).

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Bloomberg runs on data, and in the Data team we're responsible for acquiring it, providing it to our clients and helping draw significant insights out of it. We collect, analyze, process, and publish the data which is the backbone of our iconic Bloomberg Terminal and our Enterprise products - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to improve our systems, products, and processes - and all this while providing platinum customer support to clients.

Our Team:

The Portfolios Account Management Team sits within the Managed Investments & Benchmark division of the Data Department. As a team, we are responsible for sourcing proprietary portfolio holdings information, normalizing it and making it available within the Bloomberg Terminal and Enterprise products.

We source this information through establishing and maintaining strong relationships with fund houses globally, and other content partners in the funds industry. Within the Portfolios Account Management Team, we help our clients make quicker and more informed decisions by empowering them with the right tools to analyze holdings and provide them with visibility over the underlying investment of funds.

Joining the Data department means that you are a part of one of the world's leading sources of data, providing accurate, immediate insights for financial market professionals. You will enhance your product knowledge, work closely with our clients and understand their needs, and build relationships throughout the company, all while helping our clients get access to a market leading fund data platform.

What’s the role?

Bloomberg’s Portfolios Account Management Team is looking for a Senior Technical Account Manager to join its growing team. As part of the team, you will be responsible for building strong relationships with fund houses, engaging with them regularly, and sourcing their portfolio holdings. Your focus will be on APAC, where you will be responsible for a list of accounts, covering all fund types from Mutual Funds to ETPs. You will engage with fund houses, regulators and various other parties to ensure high visibility over their portfolio holdings.

You will also work closely with our Sales, Product, and Engineering departments to support the development of new/enhanced holdings-based terminal functionality, assess the different quality dimensions of the product, and make Bloomberg the platform of choice for data dissemination.

We'll trust you to:

• Establish and manage relationships with fund houses to work closely with them in disclosing their proprietary portfolio holdings
• Acquire, update & maintain high-quality holdings data
• Create and lead on seminars around the themes of Funds and Portfolio Holdings Analytics to engage with your accounts in their respective markets
• Work with other data and core business groups, such as Product, Sales, News and Engineering to help develop and improve the holdings product and portfolios functionality across the terminal
• Come up with innovative ideas and project proposals on Portfolio Holdings functionality and client engagement
• Participate actively in new projects that drive departmental initiatives and goals
• Attend industry events and conferences around Funds and Holdings

You'll need to have:

• Minimum 5 years of experience in a client‑facing role within the financial services industry, with demonstrated experience in B2B account management and relationship ownership
• Proven experience in data management, including ensuring data quality, and supporting data‑driven decision‑making in a business environment
• Strong stakeholder management experience, collaborating across multiple departments and geographic locations to drive alignment and deliver outcomes
• Proficiency in both written and spoken English
• Excellent written communication and presentation skills
• A bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
• Ability to think critically in improving and developing products
• Strong organization skills with ability to balance multiple projects simultaneously
• A curiosity about the asset management industry
• Demonstrated continuous career growth within an organisation

We'd love to see:

• Experience with the Funds Market and solid grasp of its key concepts
• Understanding of fund investment strategies and an understanding of different fund types
• Good knowledge of Python and SQL or a desire to learn
• Chartered Financial Analyst (CFA) designation or working towards it
• Proficiency in any Asian languages to support clients in local languages

If this sounds like you:

Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: [1] http://www.bloomberg.com/professional

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

Learn more about our office and benefits:

Singapore | http://www.bloomberg.com/singapore

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.  The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn is searching for a talented and passionate leader to lead our APAC-based LSS Support team, focused on helping our strategic customers realize value from LinkedIn Sales Solutions products and resolving their most complex support needs. The successful candidate will have refined leadership and people‑management skills, strong operational focus, and the ability to create and drive a long‑term vision for enterprise customer support.

As a Senior Manager of LSS Support, you implement strategy by maximizing available resources, aligning your organization’s plans and priorities to LinkedIn’s long‑term strategic objectives, and prioritizing cross‑team opportunities that support quarterly and yearly goals. You will provide leadership and direction to a team of LSS Support Managers, Leads, and Consultants, own performance against KPIs, and partner closely with cross‑functional teams (Support, Sales, Product, Engineering, GTM Ops) to deliver a best‑in‑class experience for LSS customers. You will be accountable for transforming the performance, engagement, and wellness of your organization, ensuring that team members understand how their work contributes to LinkedIn’s strategy and vision.

Responsibilities

• Build, develop and lead a team of LSS Support Managers, Leads, and Consultants, providing coaching and feedback to drive growth, productivity, and quality.
• Set and communicate the long‑term vision, strategy, and operating model for LSS Support in APAC and contribute to the global LSS Support strategy.
• Oversee execution and coordination of teams’ quarterly plans, aligning plans and priorities across related teams for enhanced collaboration and operational efficiency.
• Proactively identify gaps, opportunities, and wins through observation, coaching, and data; develop scalable programs and processes to address them.
• Own operational and customer outcomes by monitoring and improving performance against KPIs (quality, SLAs, CSAT, efficiency, adoption, and retention).
• Oversee capacity planning, hiring, and workforce management to ensure coverage and capabilities that meet evolving business and customer needs.​
• Hold yourself and your direct reports accountable for achieving results by setting clear expectations, assigning ownership, and taking responsibility for performance outcomes.
• Role‑model mastery of core support, operational, and LSS capabilities (e.g., KPI management, escalation handling, process improvement, and executive‑level communication) and coach others to build these skills.
• Apply your expertise in complex and ambiguous situations, demonstrating sound judgment and the ability to weigh options and reach optimal solutions for customers and the business.
• ​Manage internal and external escalations from customers, business partners, and within the team, ensuring timely, high‑quality resolution and clear communication.
• ​Communicate clearly and concisely with employees and internal partners, tailoring communication to diverse audiences and ensuring alignment on priorities and changes.
• Create energy and engagement by facilitating a culture of innovation, continuous improvement, and inclusion within LSS Support. 
• Develop, nurture, and sustain strong internal and customer relationships through trust, authenticity, and shared accountability, and champion adherence to LinkedIn policies, procedures, and quality standards.
• Ensure team members and leaders have the information, tools, and enablement they need to perform their roles effectively.
• Ensure tight coordination with global peers, Sales, Customer Success, Product, and other Support teams to drive best practices and provide a seamless experience for our largest and most strategic customers.​
• Complete quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed.
• Complete other projects and tasks as assigned.

Qualifications

Basic Qualifications

• 8+ years of experience in customer support, customer operations, customer success, sales ops, or technical operations
• 3+ years of people‑management experience leading teams, including leaders and/or senior individual contributors, OR 12+ months of internal LinkedIn supervisory experience.
• Bachelor’s degree in either business, economics, finance, communications, or similar field, OR related practical experience

Preferred Qualifications

• Experience leading enterprise or B2B customer support teams, preferably in SaaS or technology.
• Experience with customer communication channels (email, inbound/outbound phone, chat, and/or in‑product support).
• Experience monitoring, driving, and coaching to KPIs in a queue‑based environment, consistently delivering to workforce management needs.
• Demonstrated experience using data and operational metrics to drive decisions, improve processes, and manage performance.
• Strong collaboration experience with Sales, Customer Success, Product, and Engineering teams to improve customer experience and drive product adoption and retention.
• Expert knowledge of MS Office (Outlook, Word, PowerPoint, and Excel); familiarity with CRM, ticketing, and reporting tools.
• Excellent communication, follow‑up, interpersonal, and customer‑service skills, including experience communicating with senior stakeholders.
• Ability to use creative solutions to drive initiatives across a global, matrixed team.
• Ability to make discretionary decisions based on appropriate research and input from key stakeholders.
• Ability to effectively manage time, prioritize tasks, and work within deadlines with limited supervision.
• Ability to work in a fast‑paced environment and lead teams through change.

Suggested Skills

• Operating Model Design
• Change Management Leadership
• Cross‑Functional Influence
• People Leadership
• Analytical and Data-driven Mindset

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Qualifications

Job responsibilities

• Analyze and report various unit costs associated with data center space and energy acquisition agreements to inform leadership business strategy and equip negotiators for future discussions.
• Collaborate closely with regional teams to ensure accurate entry of key agreement terms, project details, and forecast information into required tools, and confirm adherence to established processes.
• Partner with the tooling team to develop and enhance systems (e.g., Salesforce) for managing agreement pipelines to optimize supply planning for cross-functional teams.
• Prepare essential data for regular leadership reporting such as quarterly business/operations review.
• Liaise with central Program Manager (PgM) on implementing changes in the region to drive awareness and adoption.

Minimum qualifications

• Bachelor's degree, or equivalent practical experience.
• 8 years of experience in program management.
• 5 years of experience in communication, strategy, and executive stakeholder management.
• Experience with real estate acquisition including data center acquisition.
• Experience with cost benchmarking, reporting on the unit cost of secured agreements of land and real estate acquisition.

Preferred qualifications

• Experience with executive reporting.
• Experience in Salesforce, QuickBase, SAP and other data management tools.

Company Overview

A SME in Life science Manufacturing Technologysolutions, we are looking for top talent to be part of the dynamic team and drive the growth of the business.

Roles & Responsibilities

-         Responsible for the Project leading and managingfor Pharma or Biopharma clients for DCS system (Emerson DeltaV).

-         Team lead and mentor for automation engineersand graduates trainees.

-         Defining project infrastructure Scope andrequirements, Planning shopfloor network architecture, networking, and hardware deployment in Clean room environment for Pharma and Bio Pharma.

-         Technical delivery of automation infrastructure and hardware systems as required by project teams.

-         Liaising directly with the vendor in terms of status of orders and delivery plans

-         Will drive the client requirements to Functional Specifications and Design for automation and guide engineers for deliverables for projects

-         Work with various teams to design system architecture, Philosophy and standards for Design Specifications, Control Strategies, and library elements.

-         Based on client requirements supporting manufacturing operations from networking and DCS side,  for day today support.

-         Support on NC and CAPA and identification of root causes

-         Continuous improvement of the system and support for Operations.

-         Design and Deployment of OT networks and qualification.

-         Set System administration and maintenance support process and work with team to deliver.

-         Able to work with Process, Operations, Technology Development and Quality team for driving and delivering automation project

Requirements

·         Minimum of 12-15 years’ experience in a similar role, ideally in the Pharmaceutical industry.

·         Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

·         Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units etc)

·         Through understanding of OT Networking and Virtualization in OT environment for Pharma and Bio Pharma.

·         Experience leading and managing Engineers and Senior Engineers.

·         Understanding of Pharmaceutical or Biopharmaceutical process

·         Expert in of automation hardware and networking technologies

·         Emerson DeltaV DCS Batch experience required

·         Expert with SDLC and quality management processes in the pharma

·         Ability to work well in a team environment.

·         Able to manage multiple party coordination for automation projects and manufacturing support.

·         Have understanding of Project Management Process or PMP certification.

1. Position Summary:

The NDT Technical & Operations Manager is responsible for leading both the technical and operational functions of the NDT department. This role ensures technical compliance (Level III responsibilities), smooth daily operations, resource planning, client satisfaction, and overall performance of inspection services delivered by the company.

2. Key Responsibilities

(i) Technical Management (Level III Responsibilities)

(ii) Operations Management

(iii) Quality Assurance & Compliance

(iv) Leadership & Team Development

(v) Business & Client Management

3. Key Performance Indicators

• Compliance with client/standard requirements

• Technical accuracy & quality of reports

• Technician performance & certification pass rate

• On-time project completion and operational efficiency

• Reduction in NCRs and client complaints

• Cost control and resource utilization

• Safety performance and zero incidents

• Client satisfaction & repeat business

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Our esteemed client in the Construction industry is seeking an Assistant Technical Project Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Technical Manager
• Location: Yio Chu Kang / Woodlands
• Working Hours: 5.5 days, Office Hours
• Salary Package: Basic + Bonus

Job Responsibilities:

• To oversee the design, integration, and commissioning of advanced controlled environments.
• Review and approve design specifications, equipment selections, and technical submittals.
• Manage risks and ensure constructability in design decisions for critical systems.
• Plan and manage commissioning activities, including protocols, schedules, and system startup.
• Supervise installation, functional testing, and verification of systems related to controlled environments.
• Troubleshoot technical issues during commissioning, working closely with construction and QA/QC teams.
• Document commissioning results, prepare as-built records, and oversee final project turnover packages.
• Interface with clients, contractors, and internal stakeholders to align design and commissioning strategies with project goals.
• Lead system handover, including performance validation and client sign-off.
• Provide technical support to construction and procurement teams, including engineering clarifications.
• Ensure compliance with international standards and regulations for controlled environments.
• Coordinate with multidisciplinary teams including mechanical, electrical, architectural, and process engineers.

Job Requirements:

• At least Degree in Mechanical Engineering or a related discipline
• Minimum 5 years of experience in technically complex or regulated industries (e.g., advanced manufacturing, life sciences, or energy sectors).
• Familiar with cleanroom standards, HVAC systems, commissioning best practices, and contamination control
• Proficient in AutoCAD, Revit, Navisworks would be a plus.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Account Manager (Technical Solutions)

• Office Location: Ubi Singapore
• Working Hours: Mon – Fri 8.30am – 5pm
• Monthly Salary: Base up to $5000 + commission + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview
The company focuses on providing reliable power solutions and related services to support critical operations across various industries. With decades of experience, it is committed to delivering quality products and services that enhance efficiency, safety, and sustainability.

Responsibility

• Drive sales and business development activities within the assigned territory, identifying and pursuing new opportunities to increase market share.

• Develop and implement strategic sales and marketing plans to achieve business targets and growth objectives.

• Participate in technical discussions and provide clarification to customers to ensure accurate product solutions.

• Collaborate with clients and design engineers to specify suitable products and deliver tailored solutions.

• Explore new business prospects, strengthen customer relationships, and contribute to overall business expansion.

Requirement

• Diploma/Degree in Electrical/ Electronic Engineering
• Minimum 3 years of sales experience in Petrol Chemical/Power Plant/ Marine sector
• Possess own transport and a valid Singapore Class 3 driving license
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.  The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn is searching for a talented and passionate leader to lead our APAC-based LSS Support team, focused on helping our strategic customers realize value from LinkedIn Sales Solutions products and resolving their most complex support needs. The successful candidate will have refined leadership and people‑management skills, strong operational focus, and the ability to create and drive a long‑term vision for enterprise customer support.

As a Senior Manager of LSS Support, you implement strategy by maximizing available resources, aligning your organization’s plans and priorities to LinkedIn’s long‑term strategic objectives, and prioritizing cross‑team opportunities that support quarterly and yearly goals. You will provide leadership and direction to a team of LSS Support Managers, Leads, and Consultants, own performance against KPIs, and partner closely with cross‑functional teams (Support, Sales, Product, Engineering, GTM Ops) to deliver a best‑in‑class experience for LSS customers. You will be accountable for transforming the performance, engagement, and wellness of your organization, ensuring that team members understand how their work contributes to LinkedIn’s strategy and vision.

Responsibilities

• Build, develop and lead a team of LSS Support Managers, Leads, and Consultants, providing coaching and feedback to drive growth, productivity, and quality.
• Set and communicate the long‑term vision, strategy, and operating model for LSS Support in APAC and contribute to the global LSS Support strategy.
• Oversee execution and coordination of teams’ quarterly plans, aligning plans and priorities across related teams for enhanced collaboration and operational efficiency.
• Proactively identify gaps, opportunities, and wins through observation, coaching, and data; develop scalable programs and processes to address them.
• Own operational and customer outcomes by monitoring and improving performance against KPIs (quality, SLAs, CSAT, efficiency, adoption, and retention).
• Oversee capacity planning, hiring, and workforce management to ensure coverage and capabilities that meet evolving business and customer needs.​
• Hold yourself and your direct reports accountable for achieving results by setting clear expectations, assigning ownership, and taking responsibility for performance outcomes.
• Role‑model mastery of core support, operational, and LSS capabilities (e.g., KPI management, escalation handling, process improvement, and executive‑level communication) and coach others to build these skills.
• Apply your expertise in complex and ambiguous situations, demonstrating sound judgment and the ability to weigh options and reach optimal solutions for customers and the business.
• ​Manage internal and external escalations from customers, business partners, and within the team, ensuring timely, high‑quality resolution and clear communication.
• ​Communicate clearly and concisely with employees and internal partners, tailoring communication to diverse audiences and ensuring alignment on priorities and changes.
• Create energy and engagement by facilitating a culture of innovation, continuous improvement, and inclusion within LSS Support. 
• Develop, nurture, and sustain strong internal and customer relationships through trust, authenticity, and shared accountability, and champion adherence to LinkedIn policies, procedures, and quality standards.
• Ensure team members and leaders have the information, tools, and enablement they need to perform their roles effectively.
• Ensure tight coordination with global peers, Sales, Customer Success, Product, and other Support teams to drive best practices and provide a seamless experience for our largest and most strategic customers.​
• Complete quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed.
• Complete other projects and tasks as assigned.

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781