Total 738 Senior Executive technical support job vacancies in The Philippines

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Salary: $3700 - $4700
Location: Woodlands Ave (Nearest mrt: Admiralty)
Working hours: 8:30am - 5:30pm

The IT Support Specialist will provide technical assistance, maintain IT systems, and ensure smooth operations across hardware, software, and network environments. The role involves both frontline support and proactive management of IT infrastructure, including business application development and workflow automation.

Job Description:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.
• Business Application Support & Development:

1. Create and manage company portals for internal use.
2. Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
3. Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
4. Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).

• Process Automation: Streamline operations using Zoho Creator, Power Automate, or similar workflow automation tools.
• Perform any other ad hoc tasks as assigned.

Requirements

• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Helpdesk Support (Senior Analyst / Associate Level)

Industry: Investment Banking

Job Description:

Our client in investment banking is seeking a Helpdesk Support professional.

This role will primarily support walk-in customers with manual account sign-ups and provide general administrative and front-facing client support.

Key Responsibilities:

• Handle manual account opening and onboarding for walk-in customers
• Provide front-desk support and address client enquiries professionally
• Ensure accurate documentation and compliance with internal procedures
• Assist with administrative duties and operational support tasks
• Coordinate with internal teams to facilitate smooth client servicing

Requirements:

• Candidates with a Diploma are welcome a Degree may be advantageous.
• Prior experience in customer service, banking, or administrative roles is advantageous
• Strong interpersonal and communication skills
• Detail-oriented with good organizational abilities
• Ability to multitask and work in a fast-paced environment

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP
EA Licence No: 14C7362

Posting Personnel: Jasmine Chew
EA Personnel Registration No: R1769441

Job ID: 1496369

Responsibilities :

• Prepare Daily Sales Report
• Process RMA - manage full cycle of return goods from customers
• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy
• Provide proforma invoices for payment purposes
• Prepare shipping arrangements and coordinate delivery schedules
• Monitor and update inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy
• Liaise with the Logistics Department to ensure timely deliveries
• Upkeep and maintain a proper filing system
• Perform other ad-hoc duties as assigned

Requirements :

Diploma in Logistics/ Supply Chain or equivalent
3 years of experience in Sales Support/ Shipping/ Logistics
Proficient in Excel (Vlook up & Pivot table)
Strong interpersonal and communication skills
Experience in the manufacturing industry is preferred
Comfortable and adaptable to ongoing system implementation and process changes

To Apply, please kindly email your updated resume to elaine@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Poh Geok (Elaine)

EA Personnel Reg. no.: R1105330

EA License no.: 07C5771

Working Hours:

• 8am to 5.30pm

• 10am to 7.30pm (2 to 3 days a week)
  

Programme Management 

Pre-Term Commencement 

• Plan and conduct students’ orientation. 

• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc) 

• Monitor students' term enrolment and provide advice on their pathway and ensure accurate module enrolment in the Student Management System. 

• Ensure course invoices are sent to students and monitor payment.

• Assigned and informed students on tutorial groups (if required). 

• Monitor student pass validity to ensure international students have a valid student pass.
  

During Term 

• Monitor students' attendance and meet students with low attendance. 

• Liaise with University partners on students' administrative matters. (For university programmes) 

• Conduct Staff-Student Liaison meeting with faculty and university partners. 

• Conduct regular class visits.

• Reconcile and process royalty payment to university partners. 

• Plan reassessment dates and liaise with exam department on assessments related matters. 
  

Post Term Commencement 

• Ensure End of Course Evaluations are done for modules conducted. 

• For graduated students: ensure that student pass are cancelled and status in the Student Management System is updated. 

• Assist in the organizing of students' graduation ceremony.
  

Student Support

• Process and provide course counseling to students’ deferment, withdrawal, program transfer request, etc.

• Attend to students' enquiries (walk-in I emails/PSB mobile app) and Hive service.
  

Others

• Any other ad-hoc duties as required by the company from time to time.

• Support in Open-house or other events as required.

Requirements

• Degree holder in any discipline with 3-4 years of experience

• Good team working skills and a flexible approach to delivering team results. 

• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure. 

• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders. 

• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.

• Good understanding of higher education qualifications in Singapore and Internationally will be an added advantage.

• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. 

• Knowledge and experience in using resource optimization tools will be advantageous.

We are seeking an organized and detail-oriented Business Support Executive to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.

Key Responsibilities:

1. Client/Employee on-boarding and documentation.

2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors

3. Client/Employee engagement ie; responding to inquiries and concerns.

4. Support the management of grievance and disciplinary processes.

5. Assist in managing the annual performance appraisal process.

6. Validate attendance and leave reports for accurate payroll processing.

7. Work pass administration and processing when required.

8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.

9. Management of training and government claims:

10. Payroll Support:

• Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
• Ensuring compliance with statutory regulations and resolve any discrepancies.
• Reconciling payroll accounts and prepare necessary reports.

Qualifications and Skills:

1. Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
2. 1-2 years of HR operations (including payroll) within a high volume headcount. Experience in handling outsourced manpower, contract staffing is advantageous.
3. Possesses strong knowledge of Singapore employment laws and regulations.
4. Able to work in a lean environment.
5. Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
6. Ability to prioritize tasks and meet deadlines.
7. Problem-solving and conflict resolution skills.

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

Key Responsibilities:

• Prepare Daily Sales Report
• Process RMA – manage full cycle of return goods from customers
• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy
• Provide proforma invoices to the Sales Coordinator for payment purposes
• Prepare shipping arrangements and coordinate delivery schedules
• Monitor and update inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy
• Liaise with the Logistics Department to ensure timely deliveries
• Upkeep and maintain a proper filing system
• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration, Logistics, or a related discipline
• Minimum 3 years of relevant working experience in a similar role
• Proficient in MS Office applications, particularly Excel
• Strong interpersonal and communication skills
• Experience in the same industry and/or handling Letters of Credit is an advantage
• Comfortable and adaptable to ongoing system implementation and process changes

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

-         Reason for leaving

-         Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

Responsibilities:

1. End‑User & Desktop Support (L1 / L2)

Provide first‑ and second‑level IT technical support to end‑users including desktops, laptops, mobile devices, printers, and peripherals.

Diagnose and resolve hardware, software, OS, and application issues within defined SLA timelines.

Perform onsite and remote troubleshooting, escalation, and follow‑up to ensure timely issue resolution.

2. Service Management & Ticketing Operations

Manage incidents, service requests, and problem records through the IT Service Management (ITSM) / ticketing system.

Ensure tickets are properly logged, categorized, prioritized, documented, and closed in accordance with IT service procedures.

Track recurring issues and assist in problem root‑cause analysis and preventive actions.

Support SLA monitoring, reporting, and service improvement initiatives.

3. Ivanti Endpoint Management & Operations

Support daily operations of the Ivanti Endpoint / Neurons platform, including:

• Endpoint onboarding and device lifecycle management
• Software deployment and patching activities
• Endpoint health checks and compliance statusmonitoring

Assist in Windows OS patching, application updates, and remediation tasks as scheduled.

Perform endpoint troubleshooting for non‑compliant or unmanaged devices.

4. Security & Compliance Support

Support implementation of endpoint security controls including antivirus, encryption, and configuration baselines.

Assist in access provisioning, de‑provisioning, and device hardening activities.

Provide operational support during security reviews, audits, and compliance checks (e.g. evidence gathering, screenshots, logs).

Escalate security incidents or abnormal system behaviour to relevant IT teams or vendors.

5. Infrastructure & Application Support

Provide basic support for server, network, and infrastructure components, including user access, connectivity, and application availability.

Assist in operational support for enterprise applications, databases, and backend systems (e.g. Oracle, Microsoft SQL Server) where applicable.

Coordinate with outsourced vendors and internal IT teams for issue resolution and changes.

6. IT Operations & Maintenance

Perform daily IT BAU operational tasks, including system checks, housekeeping, and routine maintenance.

Maintain IT asset inventory, endpoint records, and documentation.

Support technology refresh, device replacement, and migration activities.

Prepare and maintain technical documentation, SOPs, and user guides.

7. User Enablement & Continuous Improvement

Provide user guidance and basic training on IT tools, security practices, and systems.

Identify opportunities for process improvement, automation, and operational efficiency.

Support IT initiatives related to digital workplace, endpoint modernization, and service quality improvement.

Requirements:

• Preferably with minimum 1 year experience in IT Support / Helpdesk / Onsite / Desktop support or fresh graduates with relevant internship or hands‑on experience are welcome
• Fresh Diploma / Degree holders in IT or related discipline are welcome to apply
• Hands‑on experience with: Windows OS (Desktop & Server), Endpoint management tools (Ivanti preferred), ITSM / Ticketing systems
• Basic knowledge of networking, IT security, and infrastructure
• Exposure to Oracle and Microsoft SQL Server is a plus
• Familiar with Microsoft 365, Office, and collaboration tools
• Possess good interpersonal and communications skills
• Able to multi-task and is a team player
• Prepare to take up Certificate In General Insurance (CGI) exam if required.

Role: IT Support Executive

Reports to: IT Manager

Supports: 1 Senior IT Executive

Be part of something Greater. Together.

Guided by our values of #LoveWhatWeDo and #AimHigher, this is a hands-on role for a proactive and solutions-driven IT professional who thrives in a fast-paced environment and is passionate about keeping systems running smoothly — enabling teams to work efficiently and securely every day.

Objective
To support the daily IT operations across the organisation, ensuring reliable system performance, timely issue resolution, and a seamless user experience. This role serves as the first line of support for technical issues, while contributing to system maintenance, improvements, and IT initiatives. It suits a detail-oriented individual with strong problem-solving skills, a willingness to learn, and a passion for technology #GoFurther.

Key Responsibilities:

1.     IT Helpdesk Support & Issue Resolution

• Provide first-level technical support for hardware, software, and network-related issues.
• Troubleshoot and resolve user issues in a timely and professional manner.
• Escalate complex issues to senior IT personnel when required.
• Track, prioritise, and follow up on support tickets to ensure closure within SLA.

2.     System & Device Management

• Support user account creation, access rights, and password resets.
• Assist in software installation, updates, and patch management.
• Maintain inventory of IT assets and ensure proper documentation.

3.     Network & Infrastructure Support

• Assist in basic network troubleshooting (e.g. connectivity, Wi-Fi, VPN access).
• Monitor system performance and report any irregularities.
• Support routine system checks and preventive maintenance.

4.     IT Operations & Administration

• Maintain accurate records of IT requests, incidents, and resolutions.
• Support onboarding and offboarding of employees (IT equipment and access setup).
• Assist in maintaining IT policies, procedures, and user guides.

5.     Collaboration & Continuous Improvement

• Work closely with internal teams to understand and address IT needs
• Provide user guidance and basic training on IT systems and tools
• Proactively identify areas for improvement in IT processes and user experience

Skills & Competencies:

• 0 to 3 years of relevant IT support or helpdesk experience.
• Basic knowledge of computer hardware, software, and operating systems such as Windows and Microsoft 365.
• Strong problem-solving and troubleshooting abilities with a user-focused mindset.Good communication and interpersonal skills, with the ability to explain technical issues clearly.
• Organised, detail-oriented, and able to manage multiple tasks effectively in a fast-paced environment.
• Demonstrates willingness to learn, adapt, and grow within the role.Immediate starters preferred.

Ready to inspire others and grow your career in fitness?
Apply now and become a part of the Fitness First Singapore team today!

Summary:

We are currently seeking a Business Support Executive specialized in Sales Order Processing to efficiently handle project-based orders and ensure smooth coordination between customers, internal teams, and vendors. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach to managing sales orders and related administrative tasks.

Key Responsibilities:

• Receive, review, and process customer orders, ensuring accuracy and completeness for project-based sales orders.
• Initiate and manage the purchase requisition process upon receiving customer orders, collaborating closely with the procurement team to fulfil necessary supplies and materials.
• Accurately input and maintain sales order information into the company's database or relevant systems.
• Create and manage spreadsheets or databases to track and organize all incoming orders, ensuring up-to-date and accessible records.
• Communicate proactively with customers to confirm order details, delivery schedules, and any special requirements, ensuring a smooth and timely delivery process.
• Generate and submit accurate invoices to customers based on completed orders, ensuring compliance with billing and payment terms.

Qualifications and Skills:

• Proficiency in data entry and working with spreadsheet software (e.g., Microsoft Excel, Google Sheets).
• Strong organizational and multitasking abilities to handle multiple orders simultaneously.
• Excellent communication skills to interact effectively with customers, internal teams, and vendors.
• Attention to detail and accuracy in order processing and documentation.
• Ability to work independently and collaboratively in a fast-paced environment.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Linux Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

The role is for an experienced and proven senior Linux support engineer to implement and support Linux and its related system services/software in accordance to the business requirement and in compliance with engineering standards and processes.

Role and Responsibilities

• Provide best customer experience on service performance due to regular system reviews and pro-active performance and resilience improvements

• Solve incoming incidents

• Analyze of problems and support in defining solutions

• Collaborate and work with Engineering team to develop technical solutions, plans and configuration, in response to requirements from Business and Application teams. Deliver to the deployment team for execution.

• Establish configuration standard and design guideline for Linux and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.

• Provide technical assistance to development team and operation teams.

• Troubleshoot and drive system recovery. Escalate problems with actual or potential major impact to problem management and IMS management. Perform root cause analysis and ensure planned actions are carried out to prevent recurrence. Must be proactive and possess a sense of urgency during service recovery

• Lead and control the delivery of outsourcer technical team of system administrators.

• Ensure the supportability of the OS and system software. Plan and lead upgrade projects.

• Review and approve change requests. Supervise execution for major change

• Conduct performance analysis and tuning

• Automate system operation

• Track and drive patch management for all middleware software. Track, plan and drive software upgrades to ensure continuous supportability.

• Manage backup and recovery

• Conduct asset management

• Design and control access plans and matrix for infrastructure services and support personnel. Perform regular access review and validation.

• Establish adequate monitoring to ensure efficient and reliable service delivery

• Apply new technology and process to improve system supportability, recoverability, availability and performance.

• Provide operational excellence and skills on OS and system software to support various project phases (requirement gathering, design, procurement, implementation and hand-over to operations).

• Provide technical guidance and mentoring to help develop less experienced engineers.

• Support audit and compliance activities.

• Conduct capacity planning and performance management.

• Analyze problems and support in defining solutions

Deliverables

• Provide support to the Linux support team. Backup Solaris and UNIX SME.

• Support Data Centre operation, SNOC and Incident, Problem and Change management Singapore and regional

Requirements

• Minimum 5 years system support experience on Linux / UNIX platform.

• Regional experience is preferred.

• Possess good technical knowledge of Linux, Solaris and Unix hardware, operating system and system services (volume manager, file system, NTP, DNS, clustering, SSH, TSM, ITM etc).

• Experience in troubleshoot and performance tuning of Linux / UNIX

• Experience in implementing and operating Linux server clustering

• Information security knowledge.

• Data communication and network knowledge.

• Experience in middleware and application execution in the Linux / UNIX environment is an added advantage

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti
Reg No: R1765546
Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

About Us:
All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014, we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Tap, Street Dance, Acro, Musical Theatre, Contemporary and more. Our team is made up of 50+ incredibly talented and hardworking individuals who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!

Role Overview:  

We are looking for a Customer Support Executive who brings enthusiasm, professionalism, and a proactive attitude to our dance studios. This is an exciting opportunity to be part of a vibrant, fast‑growing community where no two days feel the same and where you will help create memorable experiences for our students and families. 

As part of our studio operations and customer support team, you will work closely with our General Manager and our Studio Managers to ensure smooth day‑to‑day operations across our branches. You will engage with customers and teachers across email, phone, and face‑to‑face interactions, contributing to the warm, welcoming atmosphere that defines our studios and ensuring every visitor feels valued and cared for. 

This role is ideal for individuals with prior customer service experience, especially those who have held senior or team lead roles, who thrive in dynamic environments, enjoy taking ownership, and feel confident guiding junior team members when needed. 

While experience in enrichment centres, the arts, or working with children is a bonus, it is not essential. We also welcome candidates with backgrounds in retail, front of house hospitality, or events management, as these skills translate well into our studio environment.

Things You Will Do:  

• Greet and welcome customers warmly

• Provide accurate information about our classes, programs, internal events and studio policies

• Respond to general enquiries via email, WhatsApp, phone, and walk-ins

• Process student enrolments, withdrawals, payment collection and other administrative tasks

• Maintain accurate records of class schedules, registrations, private bookings and payments using our studio management software

• Handle customer feedback or concerns in a professional, solutions-oriented manner

• Ensure the studio is kept neat, organised, and report any maintenance issues

• Work closely with the General Manager and Studio Manager on daily operations and process improvements

• Take initiative to identify gaps and contribute to team effectiveness

• Assist in mentoring or guiding junior team members when required

• Any other tasks related to customer support and studio operations

About You:  

As the ideal candidate, you will have:

• At least 3 years of relevant experience in customer support

• Prior team lead or supervisory experience (preferred)

• The ability to work independently, reliably, and with a solutions-oriented mindset

• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.

• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)

• A proactive attitude and a strong sense of ownership over your responsibilities

Why Join Us:

• Opportunity to be part of a vibrant and inclusive dance community

• Competitive salary with performance-based incentives

• Fun and supportive work environment where your ideas are valued

Working Hours & Compensation

• 5-day work week (rotating schedule)

• 10am – 7pm on weekdays, 9am – 6pm on weekends

• Must be willing to work on weekends, with up to 2 weekend days off per month

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.

Job Highlights

• Industry: Tech(SME)
• Location: Kaki Bukit
• Working Days: Mon to Fri

Job Responsibilities:

• Provide operational and administrative support to enhance operational efficiency
• Provide L2 operational support and troubleshooting for escalated issues
• Identify opportunities for continual improvements and make recommendations accordingly
• Custodian of standard operating procedures (SOPs)
• Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
• Engage with stakeholders to define and implement service standards
• Collaborate with cross-functional teams for meeting operational requirements and targets
• Track and analyse incidents to identify and address recurring issues
• Drive quality assurance initiatives
• Assist with procurement and manage vendor relations
• Perform research and analysis to support business decisions making
• Perform data management and documentation duties to ensure accuracy of records
• Prepare reports and other documentation
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements:

• Candidates must possess at least a Diploma
• Experience in developing and implementing SOPs and quality management frameworks
• Some background in IT will be an added advantage
• Excellent verbal and written communication skills
• Excellent analytical, problem-solving and organizational skills
• Meticulous, with excellent record keeping and documentation skills
• Proactive and positive working attitude
• Willingness and capacity to learn new skills and technology

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Woodland

Key Responsibilities:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software,and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.
• Create and manage company portals for internal use.
• Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
• Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
• Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).
• Process Automation: Streamline operations using Zoho Creator, Power Automate, orsimilar workflow automation tools.

Requirements:

• Strong knowledge of hardware, software, and networking fundamentals.
• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Excellent problem-solving and communication skills.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITILFoundation, Zoho certifications) are a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

As our portfolio of smart turf technologies continues to expand, we are looking for a technically skilled and motivated Product Support Executive with an Electrical Engineering background to support several of our flagship technology partners.

Products You Will Support
Rain Bird – Irrigation control and infrastructure systems
SubAir – Subsurface aeration and moisture management systems
ECHO Robotics – Autonomous robotic mowing technology
Soil Scout – Underground soil moisture and temperature sensor systems

Role Overview
The Product Support Executive will provide technical support, product training, and field assistance to customers across Asia Pacific. This role requires strong electrical and technical knowledge, problem-solving ability, and the willingness to travel to golf courses and sports venues to support installations, diagnostics, and system optimization.

Key Responsibilities
Technical Support
- Provide technical troubleshooting and product support for irrigation controllers, robotics systems, aeration equipment, and wireless sensor networks.
- Diagnose electrical, communication, and system integration issues both remotely and on-site.
- Assist with commissioning and installation of equipment at customer locations.

Customer Support & Training
- Deliver product training to superintendents, technicians, and facility managers.- Provide after-sales technical support and ensure customers achieve optimal system performance.- Develop clear documentation and troubleshooting guides for customers.

Product Implementation
- Support new product rollouts across the region.- Assist sales teams during product demonstrations and technical presentations.- Coordinate with manufacturers to resolve technical issues and relay field feedback.

Field Operations
- Conduct periodic site visits to ensure equipment is functioning optimally.- Support maintenance, upgrades, and system calibration where required. - Collaborate with the office team on scheduling, documentation, logistics, and coordination of support activities.

Qualifications
- Bachelor’s degree in Electrical Engineering, Mechatronics, Robotics, or related technical field.
- 2–5 years experience in technical support, field service engineering, or equipment installation.
- Experience with electrical systems, sensors, controllers, networking, or automation.
- Ability to troubleshoot hardware and software issues.
- Strong communication and customer service skills.
- Willingness to travel across Asia Pacific.

Preferred Experience
- Experience with irrigation systems, robotics, IoT sensors, or environmental monitoring systems.
- Exposure to golf course or sports turf operations is an advantage but not required.
- Familiarity with wireless communication technologies, automation, or remote monitoring platforms.

What We Offer
- Opportunity to work with cutting-edge turf technology and robotics.
- Regional exposure across leading golf and sports facilities in Asia Pacific.
- A dynamic and growing company within the turf and sports industry.
- Competitive salary and travel opportunities.
- $3,400 to $4,000, depending on experience

Join us in bringing the next generation of smart turf technology to golf courses and sports facilities across Asia Pacific.

How to Apply
Interested candidates should send their CV and a brief cover letter outlining relevant technical experience to hr.sg@centaur-asiapacific.com.

About Centaur Asia PacificCentaur Asia Pacific is a leading provider of advanced turf management solutions across the Asia-Pacific region. We work with premier golf courses, sports facilities, and turf professionals to deliver innovative technologiesthat improve turf health, playability, and operational efficiency.

Job Description & Requirements

Collyer Law LLC is looking for a Business Support Executive to join its Dispute Resolution practice. This role offers the opportunity to support complex litigation and arbitration matters while contributing to the development of a growing disputes practice.

Candidates with experience as litigation secretaries, paralegals or legal support professionals are encouraged to apply.

Key responsibilities /attributes of role

You will be involved in the full spectrum of litigation and arbitration work for private corporations, UHNW families, and emerging growth companies and the innovation economy. We are best known for our 'idea-to-exit' support for technology companies and venture investors.

Key Responsibilities include:

• Assist with preparation and filing of court and arbitration documents
• Support organisation of case materials and hearing bundles
• Help track timelines and coordinate administrative aspects of matters
• Provide assistance in preparing internal and external materials, including pitches and practice updates
• Support general operational and administrative needs of the disputes team

Key requirements include:

• Relevant experience in litigation support or paralegal work
• Good organisational skills and attention to detail
• Ability to manage tasks efficiently and work collaboratively
• Professional communication skills
• Familiarity with Singapore court procedures or arbitration processes is advantageous

What We Offer

• Ability to operate in a fast-paced environment
• Opportunity to work closely with experienced disputes lawyers
• A supportive and collegial working environment
• Competitive remuneration commensurate with experience

About Collyer Law

Collyer Law LLC is a boutique Singapore law firm founded and staffed by experienced "Big Law" lawyers, with a particular focus on representing emerging growth companies and the innovation economy as well as longstanding industries. We are best known for our 'idea-to-exit' support for technology companies and venture investors, much like a Silicon Valley law firm, but in Asia.

Our goal is to offer legal services (and related support services) to clients in the most efficient manner possible consistent with maintaining a traditional attorney-client relationship and delivering high-quality work.

We act for clients across a range of Industry Sectors and have developed sector-focused groups which have invested in understanding the business models, opportunities and challenges specific to such sectors, especially for technology-influenced sectors such as FINTECH, LIFESCIENCES & HEALTHCARE, RETAIL, DIGITAL COMMERCE & PLATFORMS, DIGITAL MEDIA, and SHARING ECONOMY.

Our current lawyers also have extensive Practice Area specialisms from their prior roles with Big Law and in-house. The firm has significant capabilities across practice areas such as MERGERS & ACQUISITIONS, PRIVATE EQUITY, VENTURE CAPITAL, COMMERCIAL CONTRACTS, REGULATORY ADVICE, and TECHNOLOGY TRANSACTIONS.

In a short span of time, Collyer Law has received numerous awards and accolades, including from reputable legal directories and international legal industry publications, such as IFLR, asialaw, Asia-Pacific Legal 500, Asian Legal Business, The Law, Indian Business Law Journal, Asian Business Law Journal, and Global Law Experts (for TMT).