Total 4 job vacancies by Psb Academy Pte. Ltd.

Working Hours:

• 8am to 5.30pm

• 10am to 7.30pm (2 to 3 days a week)
  

Programme Management 

Pre-Term Commencement 

• Plan and conduct students’ orientation. 

• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc) 

• Monitor students' term enrolment and provide advice on their pathway and ensure accurate module enrolment in the Student Management System. 

• Ensure course invoices are sent to students and monitor payment.

• Assigned and informed students on tutorial groups (if required). 

• Monitor student pass validity to ensure international students have a valid student pass.
  

During Term 

• Monitor students' attendance and meet students with low attendance. 

• Liaise with University partners on students' administrative matters. (For university programmes) 

• Conduct Staff-Student Liaison meeting with faculty and university partners. 

• Conduct regular class visits.

• Reconcile and process royalty payment to university partners. 

• Plan reassessment dates and liaise with exam department on assessments related matters. 
  

Post Term Commencement 

• Ensure End of Course Evaluations are done for modules conducted. 

• For graduated students: ensure that student pass are cancelled and status in the Student Management System is updated. 

• Assist in the organizing of students' graduation ceremony.
  

Student Support

• Process and provide course counseling to students’ deferment, withdrawal, program transfer request, etc.

• Attend to students' enquiries (walk-in I emails/PSB mobile app) and Hive service.
  

Others

• Any other ad-hoc duties as required by the company from time to time.

• Support in Open-house or other events as required.

Requirements

• Degree holder in any discipline with 3-4 years of experience

• Good team working skills and a flexible approach to delivering team results. 

• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure. 

• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders. 

• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.

• Good understanding of higher education qualifications in Singapore and Internationally will be an added advantage.

• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. 

• Knowledge and experience in using resource optimization tools will be advantageous.

Starts off by a 1-year contract. Contract is renewable or convertible to Perm after 1st contract.

Main Duties and Responsibilities

1.      Daily Duties

• Cash count on CISCO scheduled days to ensure accurate tabulations of collections and bank duties

• Ensure timely and accurate processing of refunds

• Ensure timely and accurate posting of daily transactions (invoice, receipts etc)

• Monitor outsourcing team performances and review outsourcing work scope

• Support invoicing team and liaise with business units in providing technical solutions
  

2.      Monthly Duties

• Download monthly data and reports from SMS system

• Prepares month close journal entries

• Prepares and checking of AR entries

• Prepares and checking of revenue, scholarship, discount entries

• Prepares audit schedules, bank reconciliation and analytical file

• Prepares monthly slides for board deck and TMM

• Generating AR related reports
  

3.      Assist in other operational duties as assigned

• Collate and provide AR Reports as and when required.

• Support with generate collection related reports.

• Support audit related queries and work
  

4.    Review processes and procedures

• Work with Bursar team and finance to conduct review and stream-lining of work processes

• Assist in exploring ways to implement improvised systems

• Updating of work instructions and guidelines
  

5.    EduTrust and other statutory compliances

• Participate and ensure Edutrust and other statutory compliances
  

Others

• Any other ad-hoc duties as required by the company from time to time.
  

Requirements

• Diploma/ Bachelors in Accounting with  3-4 years of experience

• Well organized and self-motivated

• Well versed with the basics of accounting

• Service-orientated individual with excellent communication skills

• Meticulous, positive attitude and possesses high level of integrity

• Strong interpersonal, coordination and analytical skills
  

1. Programme Planning & Scheduling

• Prepare Overall Schedule based on programme information and input from Schools.

• Plan and schedule timetables with scheduling system (Syllabus Plus) and release timetables within the given timeframe.

• Work with Heads of Schools to schedule assignments to academics (Full Time/Associates) and to ensure full-time academics are prioritized and optimally assigned to teaching assignments.

• Provide accurate information and schedule promptly and updates to relevant stakeholders as and when necessary.

• Liaise with vendors for outsourced tasks, such as lecturer placement, issuance of contract and payroll processing etc and support in providing necessary data and information where required.

• Managing and updating the pool of Associated Lecturers.

2. Resource Planning & Data Management

• Plan and manage resources (e.g. room, lecturers) using Syllabus Plus to ensure smooth delivery of programmes.

• Input, maintain and update information and data to student management system using eTeam system and / or other applicable applications.

• Ensure up-to-date AL’s name list and list of modules taught by each AL.

• Liaise with relevant department for all statutory updates on programmes and AL

3. Exams

• Working with Exam Team to plan examination schedules for assigned programmes.

• Liaise with Exam Centre for main and re-exams.

• Support Exam Team to liaise with associates/academics for preparing assessment material at pre-course stage

4. Student Management

• Perform full spectrum of student services administration, including but not limited to

• Organise and conduct orientation for new students

• Prepare and disseminate confirmed start term, test/quiz/exam information to students

• Resolve student’s queries and issues pertaining to their pathway and course administration

• Handling and processing of student’s queries/requests (re-module, deferment, extension, exemption, programme switch, withdrawal, etc)

• Monitor and track module enrolments of students in each term and follow-up on deviations to standard study pathway

• Use the Student Management System to perform and administer the enrolment of students for their study

• Monitor attendance of students, administer warning letters, follow-up on absenteeism and provide weekly/monthly reports

• Prepare info for student pass renewal

• Prepare class attendance registers

• Disseminate information to students via mass communications platforms

• Monitor student payment of course fees and issuance of invoices

• Preparation of examination nominal role

• Follow up with student on absences for exams

• Flagging and follow up of at risk students

5. Programme Management

• Assist in lecturer orientation where required.

• Liaise with internal academics and/or university partners on administrative and operational matters related to the courses

• Build and maintain good relationship with internal and external stakeholders

6. General Matters

• Ad hoc duties as required

Others

• Any other ad-hoc duties as required by the company from time to time.
  

Requirements

•  Degree In any discipline with 1-2 years working experience.

• Prior relevant experience from the Private Education industry will be an advantage.

• Meticulous and self-motivated with strong organisation skills

• Meticulous and able to multi-task.

• Entry Level candidates will be considered.

• Good team working skills and a flexible approach to delivering team results.

• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.

• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders.

• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.

• Good understanding of higher education qualifications in Singapore and Internationally.

• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. Knowledge and experience in using resource.

• Knowledge of optimization tools will be advantageous.

• Able to work on rostered shift hours (8.30am to 6pm OR 10am to 7pm) and Job Location will be at The Cathay or Marina Square.
  

Implementation of sales strategies to achieve Business objectives

• Conduct regular market screening to understand consumers’ behavior and the factors affecting buying decisions.
• Conduct regular scan and report on competitors, industry/sectorial trends and government initiatives.
• Provide timely feedback and suggestions qualitatively and quantitatively on the campaigns launched.

Lead Management

• Maintain an updated & presentable sales kit of the assigned programmes.
• Provide professional advice and service to prospective students /parents.
• Establish first contact and subsequent follow-up with all inquiries as per Lead Management guidelines.
• Regularly monitor sales pipelines sufficiency.
• Provide weekly Lead & Recruitment Report.

Student Outreach & Support

• Execute recruitment-cum-awareness driven activities.
• Provide support during company / participating events.
• Establish and maintain good service relationship with new/ existing students to achieve recruitment target.

Teamwork

• Act as covering officer during colleague’s absence

Job Requirements

• Diploma/ Degree holder in any discipline
• 2 - 7 years of working experience
• Self-motivated and result-driven individual.
• Project professional image with strong communication, interpersonal, negotiation and presentation skills.
• Service-oriented and flexible, able to engage with a range of prospective customers across various programme levels.
• Enjoy meeting people and working in a fast-paced working environment.
• Able to work under pressure.
• Proven track records of consistent sales achievement.
• Strong analytical and problem-solving skills.
• Willingness to work in shifts between 8.30am to 7.30pm (based on roster)
• Weekend work is event-dependent like open house (e.g. once every 2-3 months)
• Willing to work extra mile during peak period.

We regret to inform you that only shortlisted candidates will be notified.