Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Get to Know the Team

Come join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by allowing them to discover and engage with Grab's services and partners.

Get to Know the Role

We are looking for a Senior Backend Engineer to take part of the CX Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys going from the login screen to the home and activity pages of the Grab app. You will be reporting to the Engineering Manager for this role. This is an onsite role based in Jakarta.

The Critical Tasks You Will Perform

• Design and write with the cutting edge Go language to improve the availability, scalability, latency, and efficiency of Grab's range of services
• Work with engineering team to explore and create new design / architectures geared towards scale and performance
• Participate in code and design reviews to maintain our high development standards
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization
• Collaborate with product and experience teams to define and prototype feature specifications
• Own end-to-end delivery of product and tech initiatives
• Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
• Design, build, analyze and fix large-scale systems
• Pro-actively debug and solve production incidents during your oncall shift
• Provide technical guidance, mentorship and knowledge sharing to peers.

Job Description

• Industry/ Organization Type: Digital Resources Solutions Provider
• Position Title: Business Development Executive
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as a reliable advisor to clients, supporting their onboarding journey and sharing usage best practices.
• Foster user engagement and ensure customers gain maximum value from our digital platform.
• Generate and nurture new business leads.
• Work alongside the Marketing team to create a smooth and consistent client experience.
• Spot opportunities for account renewals, upgrades, and expanded service adoption.
• Collect user feedback and insights to enhance satisfaction and refine our offerings.

APPLY NOW!!!

• Energetic and customer-focused with a proactive approach to problem-solving.
• Strong interpersonal and communication skills to build lasting client relationships.
• Passionate about technology, teamwork tools, and digital transformation.
• Prior experience in SaaS products, client management, or customer success is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Backed by Ant International, EPOS is Singapore’s leading solutions provider, empowering SMEs to digitise and grow.

Responsibilities:

• Maintain high levels of customer satisfaction at all times
• Provide product training for new clients
• Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
• Manage and resolve customer complaints and feedback
• First contact resolution of all cases handled
• Escalate and work with support team for complicated issues, and ensure issues are resolved and followed up properly
• Portray a positive and helpful attitude to external and internal customers
• Provide ideas to improve customer experience

Benefits:

• Full training and guidance for candidates
• Skills Development Program
• Acquire both technical and soft skills that will ensure long-term career stability and personal growth
• Advancement based on performance instead of seniority
• Good career advancement
• Incentives based on performance
• Dynamic and friendly environment – Not for the dull and boring

Requirements:

• Minimum 1 year experience in customer service.
• Excellent communication skills
• Display a positive attitude towards learning
• Training will be provided, technical knowledge is not required
• Ability to learn and acquire product knowledge: good attitude and hardworking
• Shows initiative and is proactive
• Detail oriented, honors deadlines, keeps promises, and maintains service standards
• Friendly, cares about customers, able to handle stress
• Able to talk to customers with confidence, civility and tact

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Candid Water Cooler Pte Ltd, founded in 1990, an established Singapore company in distilling, bottling and distribution of distilled drinking water, invites competent applicants to apply for this dynamic role in customer relations.

We offer competitive salary, career development opportunities, supportive and collaborative work environment to our team members.

·        Monthly salary: $3,000.00

·        High accessible work location: International Plaza (above Tanjong Pagar MRT station)

·        Regular working hours: 5-day week (Monday to Friday). 8.30 am to 6.00 pm

Job Summary

Reporting to the Senior Manager, you will deliver team-based, resulted-oriented and exceptional customer service in a fast-paced and dynamic environment. 

This role offers cross-functional collaboration and growth opportunities, across manufacturing, logistics, operations and business development. Incumbents with high potential and with strong business acumen, will be groomed to take on strategic leadership roles.

Responsibilities

• Deliver top-quality customer service to meet and exceed customer expectations in a dynamic environment.
• Collaborate across manufacturing, logistics, operations, and business development teams to support business objectives.
• Analyze and solve customer-related issues promptly and effectively.
• Manage multiple tasks efficiently while maintaining attention to detail and accuracy.
• Communicate clearly and coordinate effectively with cross-function teams and customers to ensure smooth operations and excellent delivery of customer service.
• Work independently and contribute actively as a team player to achieve corporate goals.
• Demonstrate business acumen by identifying opportunities for process improvements and customer engagement.

Required competencies and certifications

• Proficient in spoken and written English to communicate effectively with customers and teams.
• Minimum of 3 years’ work experience in customer relations, business development, logistics and operations, or manufacturing.
• Fresh graduates with commitment to career advancement are welcome to apply.

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Bereavement Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

JobSummary

Promotecredit card sales by engaging customers at islandwide roadshow booths. You willwork independently to meet monthly sales targets while learning productknowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferredcompetencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

OtherInformation

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

Job Summary

Promote credit card sales by engaging customers at islandwide roadshow booths. You will work independently to meet monthly sales targets while learning product knowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferred competencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

Other Information

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

JobSummary

Promotebanking services to clients by understanding their needs and requirements.Follow up with customers on their applications and achieve sales targets whilemaintaining honesty and integrity. This role requires self-motivation,independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Requiredcompetencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferredcompetencies and qualifications

• Self-motivation and ability to work independently in a sales environment

OtherInformation

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

Job Summary

Promote credit card sales by engaging customers at islandwide roadshow booths. You will work independently to meet monthly sales targets while learning product knowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferred competencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

Other Information

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

JobSummary

Promotecredit card sales by engaging customers at islandwide roadshow booths. You willwork independently to meet monthly sales targets while learning productknowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferredcompetencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

OtherInformation

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders