Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Company: Simple Recruit

Overview

Starting your career and unsure where to begin?

At Simple Recruit, we focus on potential over experience. If you are willing to learn and put in the effort, we provide the environment to help you grow.

What We Offer

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Serve as the main point of contact for customers, handling queries, requests, and feedback via phone and email in a timely manner. 
• Process and manage sales orders end-to-end, including stock allocation and coordination of delivery arrangements. 
• Build and maintain strong client relationships through regular communication and follow-ups. 
• Work closely with internal teams (e.g. logistics, operations) to resolve issues and ensure smooth order fulfilment. 
• Identify and address customer concerns effectively, escalating complex cases when necessary. 
• Gather and analyse customer feedback to support service improvements and enhance customer experience. 
• Prepare periodic reports on customer service performance and order activities. 
• Support ongoing initiatives to improve processes, service standards, and operational efficiency, including ad-hoc tasks when required. 

Requirements:

• Diploma in any discipline with at least 2 years of experience in customer service, order processing, or sales support. 
• Strong communication and interpersonal skills, with a customer-centric mindset. 
• Proficient in Microsoft Excel (e.g. VLOOKUP, Pivot Tables, basic formulas); experience with SAP is a plus. 
• Able to multitask, work independently, and handle issues effectively in a fast-paced environment;

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 5WRV6XY5

Operations Customer Service Executive (OCSE) 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Looking to build an exciting career that gives you opportunities for growth?

Have the passion in connecting people and wants to make an impact to their lives?

Come and join us today! We are looking for driven and positive individuals to work together with us in this purposeful and challenging environment.

What are the Job Responsibilities?

• Sourcing for corporate clients and suitable candidates - cold calling included
• Administer the full spectrum of recruitment - from sourcing, screening, recruiting and selection to final offering to successful candidates
• Schedule and conduct interviews for potential candidates
• Oversee the client and candidates' accounts, manage business prospect and development
• Networking and expand channels to drive for corporate sales
• Develop and manage healthy relationships with corporate clients, candidates and team

What are Required?

• Minimum Degree (in any disciple) from recognized institutions
• Positive, enthusiastic and self-driven individuals
• Proficient in interpersonal communication
• Active participation in sports or school activities is an added advantage

Why join us?

• No prior experience is required as training is included!
• Mentorship will be provided on the job to guide you along the way
• A meaningful, energetic and vibrant work culture
• Many great opportunities for growth and career progression!
• You are empowered to make decisions and take on leadership roles on the job
• Uncapped incentives with basic salary and benefits

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

We are aworld-leading smart mobility SaaS company with over 2,000,000 subscribersacross 23 countries and we are looking for Sales Representative to join ourteam. Our teams are collaborative, vibrant and fast-growing and all teammembers are empowered with the freedom to influence our business with ideasthat drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
• Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills and are not afraid to go an extra mile to close the deal
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

Mon to Fri 9am to 6pm

Salary $2700-$4500+$400 allowances

Location: Sim Drive

Industry: Electronic component

Job Description

• Serve existing customers only
• Able to expand the business
• Prepares periodic sales report

Requirements

• Minimum Diploma in any Engineering/ business management field
• Well spoken
• Have driving license as occasionally will need to drive company car for customer visit purposes

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Our client is from Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Operations Executive to join their team, in hopes of developing the current high performing team. They are located in West area.

Job Responsibilities:

• Manage and resolve customer complaints promptly, ensuring high levels of satisfaction.

• Handle credit notes and claims, coordinating with relevant teams to verify and resolve issues.

• Oversee customer and vendor contracts, ensuring compliance and assisting with renewals or negotiations.

• Maintain accurate records and documentation for contracts, operational processes, and related activities.

• Assist cross-functional teams to ensure smooth daily operations and achievement of operational targets.

• Identify operational inefficiencies and implement improvements to streamline workflows and enhance service quality.

• Analyze operational data to identify trends, risks, and improvement opportunities.

• Generate regular reports on operational performance, KPIs, and customer service metrics for management review.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Business Management/Supply Chain or relevant field studies.

• Minimum 4 years of experience in operations, preferably with exposure to customer service and contract management.

• Proficient in Microsoft Office applications and comfortable with data analysis.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary

Act as the main point of contact for patients and stakeholders, coordinating appointments, admissions, and service requests to ensure a smooth and well-managed patient journey.

Job Responsibilities

• Handle enquiries from patients, next-of-kin, and internal/external stakeholders
• Coordinate appointments and admissions in accordance with clinical and operational guidelines
• Act as a liaison between patients, doctors, and hospital departments
• Provide personalised support and ensure a positive patient experience
• Manage patient requests, feedback, and service recovery when required
• Support VIP/VVIP coordination and ensure seamless service delivery
• Maintain accurate patient records and documentation
• Identify service gaps and support improvement initiatives
• Assist with reporting, data tracking, and administrative duties
• Participate in on-call duties based on roster

Requirements

• ‘O’ / ‘A’ Levels or Diploma qualification
• Minimum 3–4 years of experience in healthcare or customer-facing roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599