Total 788 Senior Executive customer experience manager job vacancies in The Philippines

This is a perm hire role for one of our Banking Client

Job Scope

• Credit Risk Officer is responsible for assessing the financial strength and creditworthiness of our institutional clients to ensure credit exposure is managed within the bank’s risk appetite.
• Involves close collaboration with the Institutional Banking Group and the Treasury Group, both in Singapore and in the Philippine Head Office, in evaluating business opportunities and ensuring compliance with internal credit policies and regulatory standards.
• Maintaining a sound credit portfolio contributes to the bank’s risk management strategy and to its overall success.

JOB DESCRIPTION:

• Assess the credit and financial strength of the firm’s corporate, financial sponsor and FI clients with focus on regional and multinational institutions
• Collaborate with the Institutional Banking Group to review loan transactions, determine appetite, and work towards timely approval
• Collaborate with the Treasury Group to review investment, funding and derivative transactions, and implement proper documentation, limits and mitigants
• Conduct timely credit evaluations for new and existing accounts
• Analyze financial data and assess creditworthiness
• Prepare credit reports and recommendations
• Ensure compliance with regulatory and internal policies
• Monitor exposures at a counterparty, product and portfolio level, and manage risks proactively
• Research industries and maintain updated credit records
• Track financial benchmarks and early warning signals
• Support a strong credit and risk culture across the bank

SKILLS REQUIREMENT & EDUCATIONAL QUALIFICATIONS

• At least 3 years’ work experience in credit risk management with specific experience in assessing opportunities with institutional clients
• Significant experience in loan products; some experience in treasury funding products and derivatives is helpful
• Knowledge of lending agreements, ISDA and CSA, GMRA, and other relevant documentation
• Must demonstrate strong analytical, communication and organization skills, with proven experience in financial, credit and risk analysis, as well as negotiation, presentation and conflict management
• Bachelors degree relevant to the job, such as, but not limited to finance or business related courses

Interested applicants, please click "APPLY NOW"

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Joselito Peciller | EA Reg No: R25126580

Our client is a leading value chain management services, 3rd party & reverse logistics company. Due to their expansion, their 3rd Party Logistics operations in TAI SENG is currently looking for a CUSTOMER SERVICE EXECUTIVE

Salary offered: up to $3200
Work location: Tai Seng (Near Tai Seng MRT)
Work days: 5 days week, Mondays - Fridays 8.30am - 5.45pm
Work terms: Permanent with attractive benefits

Purpose

To support day to day logistics operations which include order administration, reporting, billings verification and logistics partner management.

Responsibilities

Regional Operations Coordination

• Oversee daily order collections and deliveries across APJ country teams.
• Review and validate collection log forms before submission to ensure accuracy.
• Maintain Daily reports and proactively identify shipment delays.
• Follow up with country teams on outstanding collections and deliveries.
• Respond to operational queries (order status, delivery details, escalations) and communicate shipment updates and service disruptions to client in a timely manner.
• Manage client expectations during shipment delays.
• Track and escalate issues appropriately, with proposed solutions where possible.

Documentation & Quality Control

• Verify PODs, collection details, and supporting photos for discrepancies.
• Ensure documentation accuracy before submission to client.
• Raise discrepancies to country teams and ensure corrections are made.
• Maintain organised and audit-ready records.
• Support country teams on system-related issues (access, data retrieval, updates).
• Report data discrepancies to IT and follow through until rectified.
• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

RFQ & Quotation Management

• Respond to (Request for Quotation) RFQ queries within agreed SLA.
• Coordinate with country teams to prepare costings.
• Independently prepare Australia quotations for non-regional and standard requests.
• Issue final quotations after delivery completion and POD confirmation to client.

Billing & Invoice Verification

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.
• Ensure all completed CRs are billed accurately.
• Conduct detailed invoice verification, especially for Australia accounts.
• Identify incorrect charges and coordinate with vendors to rectify discrepancies before payment submission.

Requirements

• Diploma in Logistics Management
• 2 years of working experience in regional logistics operations
• Strong experience in invoice verification and cost reconciliation.
• Proficient in Excel (pivot tables, reconciliation tracking, reporting).
• Ability to multiple task under stress
• Good command of English language, both written and spoken

Please submit your resume in MS Word format to patrick@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent, WCEGA Tower, #02-75, Singapore 658065
Tel: +65 6562 2321 / +65 6565 1939
Website: www.united-personnel.com
EA Licence No: 05C5278
Registration No: R1103478

(We regret that only shortlisted candidates would be notified)

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

Company Snapshot

1. Industry – Global Oil & Gas Industry

2. Company size – 1-50 employees

3. Working Hours – Mondays to Fridays

4. Dress code – Casual smart

Job Highlights

1. Career advancements within the Group

2. Continual & extensive internal & external learning provided

3. Software & process driven work culture

4. Team work environment with passion to deliver great customer service

Job Description

1. Report to Business Development Manager/Head

2. To manage daily course enquiries & bookings from our clients in super efficient & friendly manner

3. To manage delegates’ onsite training registration processes from start to end of course with a big heart & a big smile

4. Perform all assigned duties in full compliance with the Group’s approved software driven work processes

Job Requirements

1. Holder of Diploma/Degree in either Hospitality, Secretarial, HR, Training Management

2. We are looking for a personality who enjoys meeting people & passionate in providing great customer service

3. Minimum 2 years working experience in a customer centric organisation

4. Good interpersonal skills & a team player

5. Proficient in English

6 months
Central
up to 4.5k

Operations

• Assist the Manager to supervise a team of ground operations staff
• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services
• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows
• Develop and implement new operational workflows to support the department’s work
• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless
• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly
• Perform frontline counter duties at times
• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned
• Coach and mentor ground team
• Develop and refine training materials and manuals
• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions
• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints
• Investigate complaints and incidents
• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems
• Write written replies to complainants
• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines
• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)
• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime
• Troubleshoot any technical problems encountered by the team
• Support in the collation of operational and management reports generate accurate statistics for management’s decision making
• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups
• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level
• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required
• Assist to carry out any other duties assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Company Overview / Employee Value Proposition

Founded in 2000, PLG started modestly as a freight forwarding company and has grown to a company size of over 198 employees throughout Asia and Europe. We are a fast developing logistics provider operating in 20 locations over 11 countries. We provide customized and cost-effective integrated logistics solutions to our clients through comprehensive networks, operation excellence and professional personnel. Today, PLG owns a huge 700,000 square feet flagship logistics hub located next to Tuas Mega Seaport & operating in 6 other lease warehouse sites amounting to total 1.4 million square feet spaces We leverage our deep Asian expertise, strong established networks, strategic partnerships and customised technology-based integrated logistics solutions to fulfill demands even under uncertainty. Our dedicated people, agile thinking and multimodal solutions empower our customers to achieve operational efficiencies, cut costs, lower risk and focus on their core work. We are bravely seeking new frontiers and changing the way logistics operates in Asia and beyond. PLG – Asian Expertise, Global Connections.

Job Summary

Serve as the main point of contact for customers by managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Preferred competencies and qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields
• Good interpersonal and communication skills demonstrated through effective customer interaction
• Ability to start work immediately or within short notice

Other Information

• Company transport provided to and from Joo Koon MRT Station

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131