Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Key Responsibilities:

• Lead and guide sales representatives to meet sales targets.
• Identify and develop new business opportunities.
• Manage key accounts and maintain strong client relationships.
• Monitor competitors' sales activities and market trends. 
• Handle customer orders, shipment tracking, and delivery schedules.
• Provide service support including enquiries, complaints, and after-sales issues.
• Assist in administrative tasks (invoicing, purchase orders, filing, office support)
• Liaise with logistics, finance, and sales teams for smooth operations.
• Maintain CRM records and prepare reports.
• Engage in cross-department and cross-group communication to align and achieve organizational objectives.
• Team activity arrangements

Additional Duties

• Provide administrative or logistics support during colleagues’ leave.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Diploma/Degree in Business, Supply Chain, or related fields.
•  ≥3 years of customer service & sales experience.
• Strong interpersonal and problem-solving skills
• Microsoft Office, ERP, Sap, CRM proficiency.
• CIT Expertise: Demonstrated expertise in Continuous Improvement Techniques (CIT)
• Strong communication and negotiation  abilities
• Ability to analyze market data and develop strategies

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Job Description

We are looking for a Public Relations Executive to support customer engagement, relationship management, and business development initiatives within an entertainment venue.

This role focuses on building strong customer relationships, enhancing guest experience, and driving repeat business through personalised service and engagement.

Key Responsibilities

Customer Engagement & Relationship Management

• Engage with customers to enhance overall experience and satisfaction
• Build and maintain relationships with returning and regular customers
• Act as a point of contact for customer enquiries and feedback
• Follow up with customers to encourage repeat visits

Sales & Business Development

• Identify opportunities to convert customers into regular clients
• Promote venue packages, events, and promotional offerings
• Support achievement of individual and team sales targets
• Drive revenue through customer retention and service excellence

Customer Experience & Hosting

• Support customer hosting and ensure a positive experience
• Coordinate reservations and customer arrangements with operations team
• Maintain high standards of service delivery

Marketing & Events Support

• Assist in events, campaigns, and promotional activities
• Support initiatives to increase customer engagement and attendance

Collaboration & Reporting

• Work closely with internal teams to ensure smooth operations
• Provide feedback on customer preferences and trends

Requirements

• Experience in customer service, sales, hospitality, or related fields will be advantageous
• Entry-level candidates with strong interpersonal skills and willingness to learn are welcome
• Strong communication and relationship-building skills
• Customer-oriented with a positive and outgoing personality
• Results-driven with interest in sales and customer engagement
• Able to work in a fast-paced environment
• Willing to work shifts, including evenings and late hours

Additional Information

• 6-day work week (rostered schedule)
• Working hours: Approximately 4:00 PM – 1:30 AM / 2:00 AM
• Commission and performance-based incentives available
• Variable bonus based on company performance
• Medical and dental benefits provided
• Annual leave starting from 10 days (incremental)
• Career advancement opportunities within the organisation

All applications will be assessed based on merit, such as skills, qualifications, experience, and the ability to perform the job. We are committed to fair and non-discriminatory hiring practices in accordance with the Tripartite Guidelines on Fair Employment Practices (TGFEP).

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Our esteemed client, an established MNC, is searching for a Senior Customer Service Executive:

Job Responsibilities:

• Answer incoming calls promptly and respond to customer enquiries in a professional and timely manner.
• Manage end-to-end airfreight export shipments, coordinating with internal teams, customers, vendors, and overseas agents.
• Apply strong knowledge of cargo commodities and IATA regulations to ensure compliance.
• Arrange flight bookings with the procurement team and provide airfreight quotations when required.
• Verify AWB/HAWB and shipping documents, ensuring accuracy and compliance, and highlight discrepancies to relevant parties.
• Ensure accurate and timely data entry and updates in the system.
• Liaise with overseas agents on shipment requirements, coordination, and rate negotiations.
• Obtain customer approval on rates prior to shipment execution.
• Provide timely updates on flight details and shipment status to customers.
• Ensure compliance with AED requirements and timely job file closure within KPIs.
• Monitor shipment uplift, transit, and delivery to ensure timely arrival, and communicate delays proactively.
• Ensure adherence to customer SOPs and shipment handling requirements to maintain high customer satisfaction.
• Monitor shipment progress to achieve monthly targets, annual objectives, and KPIs.
• Handle supplier invoice disputes and resolve discrepancies collaboratively with the team.
• Escalate critical issues promptly for resolution.
• Support team members on shipment execution when necessary.
• Participate in maintaining internal procedures, ensuring compliance with QHSE standards and legal requirements.
• Perform other ad-hoc duties assigned by Supervisor/Manager.

Job Requirements:

• Diploma or Degree in a relevant field preferred.
• Minimum 5 years of experience in freight forwarding, preferably in airfreight export.
• Strong knowledge of IATA regulations; DGR certification is an advantage.
• Proficient in MS Office and able to work independently.
• Excellent communication, interpersonal, and problem-solving skills.
• Pleasant personality and strong team player.

Additional Information:

• Salary: Up to SGD 4,500 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Hours: 5.5 Days Work, Mon-Fri: 9am-6pm, Sat: 9am-1pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jv63r9676@mail.manatal.com  

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA License No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Public Relations Officer/Customer Relations Executive

Email : CV@ourrecruiters.com

Job Scope:

Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.

The CRE shall manage and update information such as survey, repair, painting appointment etc., as well as providing quotation on private items etc.

The CRE shall have effective communication skills, telecommunication skills, good interpersonal skills and a passion for service delivery.

They shall also be meticulous and independent, numerate and proficient in using computer software such as Microsoft Office, e.g. Excel, Word, PowerPoint, etc. as well as video conferencing.

The CRE shall have a minimum qualification of GCE ‘O’ level Certificate or equivalent. Otherwise, the CRE should have at least one (1) year of customer relations work experience.

Requirements:

Min. 2 years experience in HIP project an advantage

Proficient in MS office

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This is a perm hire role for one of our Banking Client

Job Scope

• Credit Risk Officer is responsible for assessing the financial strength and creditworthiness of our institutional clients to ensure credit exposure is managed within the bank’s risk appetite.
• Involves close collaboration with the Institutional Banking Group and the Treasury Group, both in Singapore and in the Philippine Head Office, in evaluating business opportunities and ensuring compliance with internal credit policies and regulatory standards.
• Maintaining a sound credit portfolio contributes to the bank’s risk management strategy and to its overall success.

JOB DESCRIPTION:

• Assess the credit and financial strength of the firm’s corporate, financial sponsor and FI clients with focus on regional and multinational institutions
• Collaborate with the Institutional Banking Group to review loan transactions, determine appetite, and work towards timely approval
• Collaborate with the Treasury Group to review investment, funding and derivative transactions, and implement proper documentation, limits and mitigants
• Conduct timely credit evaluations for new and existing accounts
• Analyze financial data and assess creditworthiness
• Prepare credit reports and recommendations
• Ensure compliance with regulatory and internal policies
• Monitor exposures at a counterparty, product and portfolio level, and manage risks proactively
• Research industries and maintain updated credit records
• Track financial benchmarks and early warning signals
• Support a strong credit and risk culture across the bank

SKILLS REQUIREMENT & EDUCATIONAL QUALIFICATIONS

• At least 3 years’ work experience in credit risk management with specific experience in assessing opportunities with institutional clients
• Significant experience in loan products; some experience in treasury funding products and derivatives is helpful
• Knowledge of lending agreements, ISDA and CSA, GMRA, and other relevant documentation
• Must demonstrate strong analytical, communication and organization skills, with proven experience in financial, credit and risk analysis, as well as negotiation, presentation and conflict management
• Bachelors degree relevant to the job, such as, but not limited to finance or business related courses

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.
By submitting your personal data and/or resume, you will be deemed to have
agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580