Total 1,983 Senior Executive level Customer Service job vacancies

WE ARE HIRING | Sales & Customer Support Executive (Industrial / Technical Sales)

Description:
- Report directly to the Head of Centres.

- Plan and ensure proper execution of the Activities programmes at our SCCs, ensuring:

· Happiness of the clients,

· Social and psychological outcomes in line with care plan

· Safety of clients

· Ensure that daily documents are filled correctly by the HCA.

-Train and manage the teams of HCAs to ensure that activities are properly conducted.

- Work closely with the SCC operational teams (Centre Manager, Assistant Centre Manager,

Nurses, etc), to:

· Make sure that the planned activities are in line with operational requirements and with client’s medical requirements

· Facilitate any special activities done with community partners

· Facilitate outings from time to time.

- Be very familiar with the centre’s SOPs with regards to operations and safe care of clients.
- Point of contact for all external community partners for programmes and volunteerism at the SCC.
- Work closely with other managers to ensure that all MOH service requirements are strictly adhered to through rigorous and constant internal checks regarding operations and client activities.
- Participate & represent on behalf of the company’s services with confidence.
- Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:
- Diploma or Degree preferably, in any field.
- 5-days work week. Some weekends (Some Sat & Sun may be required).
- Preferably minimum 2 years in a similar role in a elderly daycare centre, childcare setting, arts & craft and other hobbies would be good to have.
- Must be very familiar and efficient with Microsoft Office applications.
- Hands-on experience working with elderly in the community preferably.

- No experience but with excellent attitude and work ethics will be considered.
- Able to work independently with little supervision.
- Able to speak local languages and dialect (preferable) to communicate with the elderly in the community.

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Roles and Responsibilities:

• Handle full order process spectrum in generating sales orders, purchase orders, goods receiving, delivery orders and invoices.
• Coordinate with sales, service team, and finance teams to ensure smooth order fulfilment.
• Issue purchase orders timely for both local and overseas, monitor vendor delivery schedules, and implement corrective actions as needed.
• Ensure timely invoicing, dispatch, and advance payment follow-ups in coordination with finance.
• Coordinate shipment arrangement with suppliers, customers, forwarders and courier service. Including prepare import, duties/taxes and shipping documents.
• Perform goods receiving upon shipment arrival into the systems.
• Handle customers’ complaints, enquiries, shipment discrepancies related to orders with factory.
• Assist in processing warranty / RMA claims.
• Oversee inventory management, including tracking of stock levels and movement
• Support cross-functional teams with related tasks to facilitate smooth operations
• Assists in documentation filing and handling of incoming calls.
• Ensure all documentation complies with Hexagon’s standards and practices
• Perform ad-hoc duties and responsibilities as assigned

Licensing Portal

• Manage and update all licensing activities in HCP portal.
• Trouble Shooting for licensing upon request.
• Sending the license file for reseller once received payment
• Update the license expired date according to the contract term

SMAX SFDC Portal

• Process the AFM billing via SMAX portal
• Check and review the service report through SMAX porta
• Require key in Compliance order won in SFDC tool
• Create CPQ quotation for License Compliance

Qualifications/ Requirements

• Minimum Diploma in Business/Sales & marketing or related discipline
• Minimum 3 years of proven experience in order management, shipping or related role
• Experience with Salesforce (SFDC)/ Service Max/ HCP/ Navision tools
• Strong communication (oral and written) and inter-personal skills 
• Able to interact effectively with all levels of staffs, both locally and overseas
• Ability to work efficiently under pressure while managing multiple tasks
• Positive, can-do attitude and strong team player mindset
• Meticulous with a keen eye for details

Responsibilities:

• Perform daily maintenance and upkeep of all LSS programming equipment to ensure optimal functionality
• Supervise external vendors and contractors during facility repairs, enhancements, and project-related activities
• Carry out routine servicing and corrective maintenance of all LSS facility programming systems
• Ensure aquarium‑specific programming equipment consistently operates at the highest standards to support optimal water quality for animal health and clear visibility
• Operate, monitor, and maintain all essential components of LSS programming, system operations, and maintenance activities
• Troubleshoot programming‑related issues and recommend design or process improvements
• Apply strong technical expertise in programming maintenance, including design, specification review, automation, and complex problem solving
• Work with fabricators, tradesmen, technicians, engineers, and other specialists to achieve project and operational objectives
• Liaise with internal BUs, external engineering teams, workshops, and equipment suppliers to support continuous improvement of LSS operations
• Adhere to and promote all safety procedures and best practices within the LSS environment
• Interpret design documents, specifications, and technical schematics
• Perform duties at outdoor areas exposed to weather conditions, construction sites requiring adherence safety precautions, confined mechanical rooms, and standard indoor office settings

Requirements:

• NITEC & above in Programming or related disciplines
• Experience in programming maintenance
• Experience with large-scale aquatic life support and filtration systems in a zoo or aquarium setting
• AALSO Life Support Operator Level I certification
• Relevant advanced programming knowledge and technical proficiency
• Basic swimming ability is preferred for safety-related task
• Advanced understanding of automated control systems, pneumatics, electro‑mechanical components, and electro‑optical technologies

Job Description:

• In charge of supporting the team through accurate business reporting, data governance, and cross‑functional project execution.
• Responsible for regular operational reporting, ensuring data accuracy in the ERP system
• In charge of providing insightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.
• In charge of preparing, analysing, and presenting monthly/ weekly operational reports.
• Responsible in ensuring proper, accurate, and timely data update in the ERP system
• In charge of identifying data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face‑to‑face meetings
• Establish and maintain a data management framework which consist of Data ownership and accountability, standard definitions and reporting logic as well as regular data validation and controls
• Lead multiple cross‑functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirement:

• Minimum Degree in Business or related field
• Minimum 3 years of working experience in business operation in engineering industry
• Experience in ERP
• Proficiency in Excel and data analysis tools

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of managing and supporting planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budgetary planning and control, ensuring that the development keeps within budget
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
  Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Attach to Group team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Requirements

• Min Diploma in Electronics or relevant Engineering
• Min 5 years of experience in service and maintenance of medical equipment.
• Experience in Healthcare/Hospitals

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities:

• Act as the primary point of contact for assigned customer accounts, providing regular onsite support to maintain strong client relationships.
• Visit customer locations to assist with order coordination, delivery arrangements, and product/service enquiries.
• Manage end-to-end customer order processing, from order receipt to delivery and invoicing.
• Coordinate closely with internal departments (production, QA, warehouse, and logistics) to ensure timely and accurate fulfilment of customer requirements.
• Collect and address customer feedback or complaints onsite, ensuring prompt follow-up and resolution.
• Assist in the preparation of service reports, order summaries, and performance metrics for key accounts.
• Ensure customer documentation such as delivery orders, product specifications, and service reports are accurately maintained and filed.
• Provide training or product briefings to customer teams when required (e.g. on product usage, packaging requirements).
• Support business development and account management by identifying potential upselling or service improvement opportunities during site visits.

Requirements:

• Diploma or higher in Business Administration, Customer Service, Supply Chain, or related field.
• Minimum 3–5 years of experience in customer service, account coordination, or client support roles
• Willing and able to travel to customer sites regularly within Singapore.
• Strong interpersonal, communication, and problem-solving skills.
• Comfortable working both independently onsite and collaboratively with internal teams.
• Knowledge of manufacturing or supply chain processes will be an advantage.

Job Overview:

This role focuses on managing B2B clients by building and maintaining long-term, strong relationships with key decision-makers. Through proactive service and effective resource coordination, you will continuously enhance customer satisfaction, strengthen client confidence in our products and services, and drive customer retention and renewal rates.

Job Responsibilities:

Client Relationship Management

• Maintain regular and proactive communication with clients, building trusted and long-term partnerships.
• Ensure clients’ successful use of company products and services.
• Drive customer satisfaction, renewal rates, and business expansion opportunities.

Project Implementation & Management

• Coordinate internal resources to ensure efficient delivery of client solutions.
• Assess client needs, oversee project management and execution to achieve client goals.

Business Performance Ownership

• Take responsibility for key business metrics
• Drive customer growth and retention in line with company objectives.
• Identify potential client needs to promote cross-selling and upselling, and prevent churn.

Demand Management & Value Creation

• Gather and analyze client needs, identifying core business pain points.
• Translate client requirements into actionable business value, collaborating with Product, Tech, and other teams to optimize solutions.

Job Requirements:

• Excellent communication and customer service skills, with the ability to address diverse client needs effectively.
• Strong learning agility, adaptability, and resilience under pressure.
• Proven project management experience and capability to independently manage complex projects.
• Skilled in cross- department collaboration and efficient coordination of internal and external resources.
• Background in blockchain technology or account management is an advantage.

*Provide support and quality customer service to clients.

*To assist on customers / suppliers inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum Diploma or any other equivalent.

*Fresh graduates are welcome toapply.

*Possess good interpersonal,communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

*Singaporean/ PR/ Malaysian are welcome.

Job Highlights

• Permanent Role
• Great Opportunities for Learning and Career Growth
• Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc

Please submit your resume to gracepang@yeolighter.com.sg and only shortlisted candidates will be contacted.

CONTRACT / PERMANENTJOBS!

SENIOR CLOUD &CONTAINER SECURITY ENGINEER

(Singapore Market)

SINGAPOREANS/PRs ONLY

Salary -$13,000.00 -$18,000.00per month

LOCATION

Singapore

ABOUTTHE ROLE

Role Overview

We are hiring a Senior Cloud & Container Security Engineer to lead the design and governance of secure cloud-native platforms. This role is critical in supporting Singapore’s rapidly growing digital economy, where cybersecurity is now a core business function rather than a support role ().

The ideal candidate will bring deep expertise in cloud security, Kubernetes, and DevSecOps, with the ability to operate at both hands-on engineering and strategic architecture levels.

JOBDESCRIPTION

Cloud & Platform Security Leadership

• Architect and secure multi-cloud environments (AWS, Azure, GCP) aligned with enterprise and regulatory requirements
• Lead Kubernetes and container security strategy (runtime, network policies, workload protection)
• Define cloud security standards across the organization

DevSecOps &Automation

• Embed security into CI/CD pipelines (SAST, DAST, container/image scanning)
• Drive Infrastructure-as-Code (IaC) security using Terraform and policy-as-code (OPA, Sentinel)
• Automate compliance and remediation processes

Regulatory &Compliance (Singapore-Focused)

• Ensure compliance with:

- MAS TRM (for financial services)
- PDPA (Personal Data Protection Act)
- ISO 27001, NIST, CIS Benchmarks

• Support audits, risk assessments, and governance reporting

Threat & Risk Management

• Conduct threat modeling for cloud-native applications
• Lead incident response for cloud and container environments
• Implement monitoring using SIEM/SOAR tools

Identity & Zero Trust

• Design and enforce IAM, RBAC, and Zero Trust architectures
• Secure secrets management using Vault, KMS, or equivalent

Stakeholder Leadership

• Collaborate with DevOps, engineering, compliance, and business teams
• Act as a subject matter expert (SME) for cloud security across the organization
• Mentor junior engineers and drive security best practices

JOB REQUIREMENTS

Experience

• 12+ years in cybersecurity /infrastructure security
• 5–8+ years specifically in cloud and container security (high-demand niche)
• Strong expertise in Kubernetes security (network policies, runtime, admission controls)
• Hands-on experience with AWS / Azure / GCP (multi-cloud preferred)
• Experience implementing DevSecOps pipelines
• Proficiency in scripting (Python, Bash, or Go)

Preferred Qualifications (Highly Valued in Singapore Market)

• Certifications:

- CISSP / CCSP (widely expected for senior roles)

- AWS Security Specialty / Azure Security Engineer

- CKS (Kubernetes Security Specialist)

• Experience in banking, fintech, or regulated industries (high salary premium)
• Exposure to AI/ML security or API security (emerging demand areas)
• Experience with cloud-native security tools (Prisma Cloud, Wiz, Aqua, etc.)

What Our Client Offer:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTELTD

Email resume to - servcon@singnet.com.sg/ recruit@serviceconnections.com.sg

For more details please call at 6333 0052
Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road
#07-30Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg
License no: 09C4937 / R11022931

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Work Location - Thomson, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $3160
• Govt Agency, 12 months contract

Job Scope:

• Provide triage, screening, and referral support for incoming cases in a case management system
• Enter and update case information accurately in internal systems
• Draft responses to enquiries and feedback related to case intake and screening
• Refer cases to appropriate service providers for further support
• Complete administrative closure of cases in accordance with procedures
• Support operational reviews and process improvements to enhance service efficiency
• Assist with other case management and intake-related duties as required

Requirements:

• Diploma / Degree in a relevant field
• Proficient in Microsoft Excel

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Digital Resources Solutions Provider
• Position Title: Business Development Executive
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as a reliable advisor to clients, supporting their onboarding journey and sharing usage best practices.
• Foster user engagement and ensure customers gain maximum value from our digital platform.
• Generate and nurture new business leads.
• Work alongside the Marketing team to create a smooth and consistent client experience.
• Spot opportunities for account renewals, upgrades, and expanded service adoption.
• Collect user feedback and insights to enhance satisfaction and refine our offerings.

APPLY NOW!!!

• Energetic and customer-focused with a proactive approach to problem-solving.
• Strong interpersonal and communication skills to build lasting client relationships.
• Passionate about technology, teamwork tools, and digital transformation.
• Prior experience in SaaS products, client management, or customer success is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Travel Agency
• Position Title: Sales Support Executive
• Working Location: Bugis (4 mins walking distance from the MRT)
• Working Hours: 5 days (8.30am-5.30pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage all operational activities to ensure company growth.
• Generate purchase orders, delivery orders, invoices, and quotations.
• Support sales team with paperwork, allowing them to focus on acquiring new accounts.
• Plan and control inventory, ensuring timely customer payments.
• Mentor new Customer Service Officers to ensure they can handle operational tasks and achieve customer satisfaction.
• Meet deadlines and targets consistently.
• Use the SAP Information System for operational tasks.
• Identify and complete tasks proactively.
• Ensure accuracy and completeness of work and information and follow up to ensure agreements and commitments are met.

APPLY NOW!!!

• Minimum ITE qualification.
• Minimum 1 year of experience in sales support or related field.
• Experienced in service industry is advantageous.
• Excellent communication skills with clients.
• Good time management.
• Able to work in team.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740