Total 1,983 Senior Executive level Customer Service job vacancies

Operations Customer Service Executive (OCSE) 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities:

• Act as the primary point of contact for all service customers, ensuring professional and premium brand experience.

• Manage the full-service journey, including vehicle reception, job card preparation, progress updates and final handover.

• Provide clear and accurate explanations of technical issues, repair requirements, timelines and costs.

• Maintain proactive communication with customers throughout the service process.

• Identify and maximize upselling opportunities for additional services and products.

• Ensure all documentation and processes comply with company and manufacturer standards.

• Assist the Aftersales Manager in overseeing daily workshop operations and labour allocation.

• Monitor and support key performance indicators, including labour sales, efficiency, and customer satisfaction.

• Contribute to reporting, forecasting, and performance tracking.

• Support the implementation of process improvements to enhance operational efficiency and service quality.

• Act as a deputy to the Aftersales Manager when required.

• Any other tasks assigned by your superior

Requirements:

• Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant experience

• Proficient in MS office

• Valid Class 3 driving license

• Mandarin-speaking ability is an advantage

• Good knowledge of car components

• Good interpersonal skills and ability to build strong client relationships

• Customer-focused with a commitment to delivering premium brand experience.

• Proactive, adaptable, and solutions driven.

• Strong team player with leadership potential.

• High level of professionalism, ownership, and accountability.

Our Client:

MNC Company - Engineering

5 days, office hours

West Region – 5 min walk from MRT

UP $3,400 + Performance bonus!

Job Responsibilities:

• Manage and resolve cases end-to-end, including analysis, investigation, coordination, and follow-up
• Liaise with appellants, stakeholders, and agencies to gather information, provide guidance, and ensure smooth case processing
• Prepare reports, submissions, and recommendations while supporting audits and ensuring compliance
• Identify process gaps, drive improvements, and handle administrative tasks and enquiries efficiently

Job Requirements:

• Diploma/Degree with strong customer service experience handling complex cases
• Excellent communication and interpersonal skills with ability to engage stakeholders.
• Analytical, detail-oriented, and strong problem-solving capabilities
• Able to work independently and in a team; proficient in Microsoft Office (Excel & Word)

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Yvette Jerramie Galang Manalo | EA Reg No: R1659970

JTE Recruit Pte Ltd | EA Lic No: 14C7215

• Clinical Aspects
• Manage enquiries and referrals
• Conduct assessment and home/site visits, and provide counselling, behavioral interventions, groupwork and support for residents and their families
• Conduct comprehensive assessments of residents' care and financial needs, and support in the submission of HOMES means testing and transport subsidy applications as required
• Look after clients' physical and emotional welfare, identify anomalies and provide the appropriate intervention or service linkage
• Manage emergency response and crisis management with regards to residents' behaviour management with the multi-disciplinary team
• Develop, implement and review Individual Training Plans for residents with the multi-disciplinary team
• Provide information, referral and psychoeducation services to caregivers
• Network and collaborate with relevant stakeholders and community partners
• Participate in multidisciplinary team meetings and case conferences as required and actively share information in a respectful, non-judgemental manner
• Process and Resources Aspects:
• Maintain accurate and timely updates of case recordings, client profiles and other related case work management processes
• Maintain accurate records, update records and prepare reports for reporting to governing agencies and government means-testing applications
• Adhere to the standard operating procedures and social work practices
• Plan and implement projects/programmes assigned
• Attend and participate in individual clinical and group supervision sessions
• Attend relevant professional development seminars and training programmes for self-development
• MediFund/Financial Assistance application experience

Requirements:

• Min. Degree in Social Work
• Min 2 to 4 years of social worker experience will be an advantage
• Must have MediFund/Financial Assistance application experience

Up to $5K

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Reporting to the Senior Centre Manager/ Centre Manager (CM)/ Assistant Centre Manager (ACM)/ Senior Programme Executive (SPE), the Programme Executive (PE) works closely with the Centre in-charge to manage the daily operations of the assigned Active Ageing Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

Stakeholder Management

· Community Outreach – Assist in the execution of the Community Outreach Plan.

· Relationship Management - Engage community partners, build effective and sustainable partnerships with them to serve the needs of the seniors. Advocate the needs for seniors to external stakeholders and advocate LB’s values & mission in the community.

· Recruitment of Members - Promote and advertise AAC programme to seniors in designate blocks. Assess and recruit new senior as member by using the Community Screener Tool & other trained required tools. Tier new member according to the given criteria.

· Volunteer Management - Identify new volunteers, engage and support volunteers for activities. Provide inputs during volunteer appraisal and make recommendation to VM during annual appreciation & awards presentation.

Day-to-Day Centre Operations

· Programmes and Activities - Assist in collecting data, planning, implementation and evaluation of programmes and ensuring that they remain relevant to the 5-dimensions of wellbeing among seniors. Share observation of seniors in need to Senior Programme Executive/Befriending Executive.

Financial Reporting

· Adhere to planned budget allocated to the Centre. Ensure proper documentation of finance-related transactions

Other Duties

· Any other responsibilities as assigned by the SCM/ CM/ ACM/ SPE

Qualifications & Requirements:

- Related qualification in working with the elderly or in the social service sector

- At least 1 year of experience in direct operational work (especially in the area of Eldercare), such as conducting and evaluating programmes/ activities; conducting of needs assessment

- Has some prior experience in stakeholder management, especially in working with community partners.

- Proficient in Microsoft Office

- Enjoy working with seniors and volunteers

- Good administrative skills

- Good problem-solving skills

- Good interpersonal skills, a team player, yet able to work independently

- Good communications skills, preferably bilingual with dialects

- Have volunteer experience in elder care sector

Operations & Documentation Support Executive

Company Overview
We are hiring for a multi-entity trading group operating across electronics, Sony distribution, mobile devices, timber, and FMCG business lines. We are seeking a hands-on and reliable Operations & Documentation Support Executive to support our operations across multiple business entities.

Job Details

• Employment Type: Full-Time, Permanent
• Location: Singapore (Office & Warehouse)
• Working Hours: Monday to Friday, standard office hours
• Reporting To: Senior Management

Role Purpose

This is an additive support role designed to assist three key team members across trade documentation, warehouse administration, banking support, and multi-company documentation. The successful candidate will also step in independently when required, ensuring continuity of operations.

Key Responsibilities

Trade Documentation Support

• Prepare Purchase Orders (PO), Proforma Invoices (PI), Commercial Invoices (CI), and Packing Lists (PL)
• Maintain weekly and monthly stock lists across multiple product lines
• Assist with Sony inbound/outbound cargo documentation and warehouse logs
• Maintain supplier and customer payment records
• Independently manage documentation when required

Warehouse & General Administration

• Support receiving and packing activities when needed
• Scan, file, and maintain company documents across entities
• Maintain Excel registers for operational tracking
• Manage document handling cycles (collection, filing, shredding)
• Oversee pantry supplies, stationery, and general office upkeep

Banking & Financial Support

• Perform banking runs (cheque deposits, document submissions at banks)
• Collect LC documents and update records
• Assist with invoice verification and basic accounts support

Multi-Company Documentation & Filing

• Support documentation across multiple business entities
• Assist with Certificate of Origin (COO) and declaration letters
• Liaise with suppliers, freight agents, and partners
• Follow up on documentation to ensure smooth shipment processes

Candidate Requirements

Essential

• Minimum 2 years of experience in shipping, trade documentation, or operations admin
• Experience with documents such as BL, PO, PI, CI, PL, LC, COO
• Comfortable handling banking-related documentation tasks
• Proficient in Microsoft Excel (tracking, registers, data entry)
• Strong attention to detail and multitasking ability
• Good written and spoken English
• Able to work independently with minimal supervision

Preferred (Good to Have)

• Experience with TradeNet / TRADEWEB (Singapore customs)
• Knowledge of HS Code classification and trade compliance
• Multilingual (Mandarin, Tamil, or Malay) to liaise with the clients
• Experience working across multiple entities
• Exposure to SAP, WMS, or ERP systems

Personal Attributes

• Adaptable and flexible across different tasks and teams
• Reliable and capable of working independently
• Discreet with confidential documents
• Proactive and detail-oriented
• Strong team player

Work Environment

You will work across multiple business lines including electronics, Sony distribution, mobile, timber, and FMCG. This role requires flexibility, as responsibilities vary daily. You will collaborate closely with three team members, each managing different functions.

What We Offer

• Stable, long-term position in an established trading group
• Exposure to multiple industries and business functions
• Hands-on learning in trade, logistics, and finance
• Supportive and collaborative team environment
• Competitive salary based on experience

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Scheduled, pair up and coordinated job with technicians (Planning, Scheduling, Rostering)

• Receive enquiry via call, email, or WhatsApp.

• Prepare daily schedule and checklist

• Prepare and send quotation for repair or replacement works.

• Follow up with the customer for quotation approval.

• Record job confirmation for tracking.

• Prepare and submit for all side EPTW, namelist, RA, SWP, MOS, HP for monthly servicing and repair works.

• Check, scan service report in system and submit to client

• Monitor and follow up of water treatment report with NEA submission

• Submit contractor summary sheet after job completed for repair and servicing

Requirements:

• Diploma in Engineering, Facilities Management, or related field.

• At least 2–3 years of relevant experience.
  

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Job Responsibilities

• Manage day-to-day financial transactions and ensure accuracy of accounting entries
• Handle AR (retail & non-retail), collections, and reconciliations
• Perform bank reconciliations and reporting
• Process backend collections and refunds
• Liaise with banks, internal departments, and external parties
• Support insurance matters, payment terminals, and statutory reporting
• Assist with ad hoc finance tasks and projects

Details

• Monday to Friday, office hours
• Tampines
• $2800~$3300 basic

Requirements

• Minimum Diploma/Degree in Accounting or ACCA
• Minimum 1–2 years of AR/AP/GL experience
• Proficient in MS Excel

Why Join Us

• Exposure to high-volume retail finance environment
• Opportunity to gain broader finance and corporate support experience
• Supportive team with growth opportunities

Benefits

• Competitive salary
• 14–18 days annual leave
• Medical, dental & hospitalization coverage
• Performance bonus

Interested applicants, please submit your resume to jaslynnkoh@recruitexpress.com.sg

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

• Work Location - Clarke Quay, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $2650
• Govt Agency, 6 +6 months contract

Job Scope:

• Support user engagement workshops for the implementation of a Financial Planning system, including gathering and documenting business requirements
• Assist in system continuous improvement, including managing Change Requests and supporting new feature testing
• Maintain master data in the Workday system and support budget-related operations
• Organize, maintain, and update project documentation and Standard Operating Procedures (SOPs)
• Support stakeholders in understanding system workflows and controls for budgeting and planning processes

Requirements:

• Diploma in any relevant field
• Strong analytical thinking, problem-solving, and critical reasoning skills
• Good time management with the ability to multitask and prioritize effectively
• Meticulous, detail-oriented, and able to work both independently and in a team

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Reporting to Centre Manager , you will ensure frequency, reliability, and quality of Befriending service to relieve loneliness and improve the quality of lives of the socially isolated Seniors.

Responsibilities:

A) Stakeholder Management

• Assist in community assets mapping i.e. blocks, services mapping
• Assist in outreach events i.e. door-knocking, needs assessment, info-sharing session.
• Able to identify & support community and networking partners in joint efforts to serve the needs of the seniors.
• Communicate the needs of seniors to external stakeholders and advocate for action to meet these needs.
• Assess and recruit new senior by using the Community Screener Tool (CST) & other required trained tools promptly according to service requirements with AAC.
• Tier new member (Befriending or Buddying) according to the given criteria.
• Engage and support volunteers for LB's programmes & activities.

B) Day-to-Day Centre Operations

• Deliver projects outputs and activities to seniors at home/off-site according to LB's Programme Strategy
• Provide feedback on operational gaps, ground challenges, along with the types of activity that can help seniors' become more independent.
• Evaluate processes & provide suggestions to improve implementation of different types of activities/projects for seniors.
• Encourage suitable Bnb seniors to attend programmes at AAC or out of seniors’ houses.
• Plan, conduct and assist in Programmes at the AAC.
• Document/input important info of seniors and data for reporting purposes to funders & sponsors.

C) Reporting

• Prompt submission/approval of check call reports, seniors activities attendance to meet funders KPIs.
• Conduct CST assessments & key them into AIC systems.
• Register and/or update seniors data into LB’s databases.
• Periodic housekeeping of seniors' case status.

D) Other Duties

• Any other responsibilities as assigned by the Executive Director/HOD/CM/Centre Lead.

Requirements:

• Min. Diploma in Social Work/Gerontology/ Psychology or equivalent
• Able to work in the evening and on weekends when required
• Proficient in MS Word, Excel and Powerpoint
• Passionate in working with Seniors
• Strong organizational and communication skills
• Meticulous and detailed
• Good problem-solving skills
• Enthusiastic and self-motivated

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Coordinate vessel operations and oversee port activities to ensure efficient and timely execution.

Liaise with port authorities, principals, agents, and service providers to facilitate smooth operations.

Handle operational documentation, reports, and ensure compliance with regulatory requirements.

Manage crew change arrangements, including travel logistics, visa processing, and coordination with relevant parties.

Monitor vessel schedules and ensure smooth turnaround within port time constraints.

Prepare and maintain accurate logistics and operational reports.

Communicate effectively with clients, stakeholders, and internal teams to provide updates and resolve issues promptly.

• Work From Home