Total 11,992 Others level Customer Service job vacancies

Singapore Brain Development Centre (SBDC) was established in March 2005 and stands as one of the pioneer centres providing cognitive development training for children of all ages in Singapore. Our developmental and cognitive training programs are based on scientific research to enhance brain functions. We are seeking compassionate and dedicated therapists to join our team. The therapist will work with children and families to assess developmental and cognitive delays, create and implement individualised intervention plans, and collaborate with a team to support the holistic development of each child.

Roles & Responsibilities

• Provide play-based and structured interventions to enhance developmental & cognitive skills.
• Utilise a variety of techniques to support improvements in sensory motor, language, cognitive, social-emotional development, and more.
• Monitor and document child progress, making adjustments to therapy plans as needed.
• Conduct comprehensive standardised assessments and observational methods to evaluate potential learning challenges.
• Educate families with strategies and resources to support their child’s development at home.

Job Requirements

• Degree in Psychology, Special Education, Early Childhood, Linguistics, Sports Science or related fields.
• At least 1–2 years of experience working with children.
• Effective engagement and communication skills with children and clients.
• Ability to work on weekends.
• Competitive pay package based on qualifications and work experience

• Monitor and respond to customers inquiries and comments on social media platforms
• Provide timely and accurate responses to customer questions
• Any other ad-hoc duties as assigned

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Project Manager/Officer

Location: Singapore

The purpose of this position is to manage key strands of HD Asia-Pacific’s inter-state conflict prevention portfolio, with primary responsibility for the planning, implementation and coordination of selected projects and activities.

Key responsibilities would include:

·       Manage the day-to-day implementation of selected inter-state conflict prevention projects and activities, ensuring that workplans, timelines, budgets, deliverables and reporting requirements are met.

·       Lead and take primary management responsibility for conflict prevention and resolution training to government officials including strategy, planning, implementation, budget monitoring, expenditure tracking, donor liaison, donor reporting, grant compliance, consultant oversight, and coordination of procurement and contracting processes.

·       Manage key dialogue, capability-building and partnership initiatives including stakeholder engagement, substantive preparation, logistics, follow-up and internal coordination.

·       Implement donor partnerships through activity planning, coordination, reporting, stakeholder liaison and follow-up on priority deliverables.

·       Liaise directly with mid-level officials, donors and institutional counterparts from foreign affairs, defence, national security and other relevant sectors across Southeast Asia.

·       Design training programmes and facilitate workshops, dialogues and other convenings, drawing on senior support where required.

·       Translate regional priorities into project plans, operational objectives and deliverables for specific workstreams under his or her responsibility.

·       Prepare and quality-control concept notes, donor updates, narrative reports, briefing materials, and other written outputs.

·       Conduct and commission political analysis, stakeholder mapping and background research to support programming decisions and external engagement.

·       Monitor political and security developments relevant to project priorities and advise colleagues on implications for project delivery, risk management and strategic positioning.

·       Oversee logistical, administrative and compliance aspects of activities to ensure that implementation is efficient, well-documented and aligned with HD and donor requirements.

·       Identify, contract, task and supervise short-term consultants and service providers as required.

·       Coordinate effectively with colleagues across HD, including teams managing linked projects, to ensure alignment, deconfliction and shared learning.

·       Responsible for fundraising and ensuring the continuity of the project.

The ideal candidate would have:

·       At least 10 years of progressively responsible experience in project management, foreign policy, security, government engagement, or related fields.

·       At least 3 years of experience in designing training curriculum and implementation/facilitation of workshops. 

·       Demonstrated experience managing complex regional or multi-country projects involving several stakeholders, funding streams, and overlapping workplans.

·       Strong understanding of Southeast Asian and wider Asia-Pacific political and security dynamics.

·       Strong experience in budget preparation and monitoring, expenditure tracking, burn-rate management, donor liaison, donor reporting, and grant compliance.

·       Strong skills in project planning, coordination, implementation and follow-up.

·       Demonstrated ability to draft high-quality concept notes, reports, briefings and correspondence.

·       Experience in workshop design, dialogue management, stakeholder mapping and government liaison.

·       Strong political judgement and analytical skills.

The position is based in Singapore with the successful candidate being permitted to work from home/Hybrid. Some domestic and international travel is expected. This position would report to the Deputy Regional Director for HD’s Asia-Pacific region.

If you are interested in this position and meet the criteria defined in the full job description, please send your CV and 1-page cover letter to hrsingapore@hdcentre.org  by 6 July 2026.Please include “Project Manager/Officer Singapore” in the subject line of your email.

HD respects diversity and all are encouraged to apply. For more information, please visit: www.hdcentre.org. 

Company Overview

CHEE FATT CO., (PTE.) LTD. is a leading distributor of precision hand and power tools, industrial consumables, and equipment in Southeast Asia, serving industries including Marine, Offshore, Oil & Gas, Aviation, Aerospace, Construction, and Utilities from offices in Singapore, Malaysia, and UAE.

Job Summary

Drive business growth by combining technical expertise with client-facing sales. Assess customer needs, deliver tailored mechanical engineering solutions, and provide end-to-end support across the sales cycle.

Responsibilities

• Identify and evaluate new business opportunities within the aerospace sector to expand market presence
• Prepare detailed technical proposals that address client requirements and demonstrate solution value
• Conduct product demonstrations to effectively communicate technical features and benefits to clients
• Close sales deals by negotiating terms and aligning solutions with customer needs
• Provide after-sales support including troubleshooting technical issues, overseeing installation processes, and conducting site visits to ensure customer satisfaction
• Maintain and strengthen client relationships through regular communication and timely follow-up
• Accurately log all client interactions and sales activities in CRM to support sales tracking and forecasting
• Utilize MS Office tools to prepare reports, presentations, and correspondence
• Travel within Singapore as needed to meet clients and support sales activities

Preferred competencies and qualifications

• Possession of a valid driving licence is advantageous for client visits and site support

The Study is Cherrybrook Preschool’s after-school programme for primary schoolers that continues Cherrybrook’s focus on character education. Situated in a warm and cosy environment, our programme aims to nurture the whole person, fostering academic excellence while educating in the virtues. Our children will have the opportunity to develop social, emotional and life skills as well as build close friendships. We are seeking dedicated individuals who wish to make an impact in the lives of children.

Job Description

• Supervise primary school children (primary 1 to 6) to ensure completion of daily homework
• Coach students on some of the subjects (ideally, Maths and Chinese)
• Execute Cherrybrook’s character education programs and support extracurricular activities like book discussions, science experiments, etc
• Plan and execute in-house enrichment programmes such as sports and dance activities
• Assist in the planning and running of holiday camps
• Provide mentorship, emotional support and conflict resolution for students
• Ensure safety and timely transfer of children from school to student centre
• Assist in keeping the centre tidy and clean
• Any other ad-hoc duties as required

Requirements:

• Prior working experience in a relevant role, preferably at the primary level, is an advantage
• Passion for working with children and a dedication to the moral and academic formation of young people
• Demonstrates exceptional work ethics and maintains high integrity.
• Demonstrates unity and team spirit
• A positive and energetic attitude that can inspire and motivate students.

Overall Job Objectives

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications

• No prior experience required — fresh entrants are welcome to apply!
• With Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

Product area

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

As an Account Manager, you will help to provide integrated, cross-platform advertising solutions to some of Google's largest partners within the e-commerce industry. You will support creation of account and campaign-specific proposals for customers by translating customer objectives into selecting Google ad solutions, and working with internal stakeholders to conduct research and learn about account or campaign relationships to complete proposals.

Qualifications

Job responsibilities

• Build and manage relationships with clients, and develop an understanding of their business issues, marketing objectives, and success metrics.
• Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
• Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present customers.
• Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications

• Experience working in Google Ads.
• Ability to travel for client meetings and training, as needed.
• Ability to work towards strategic goals and multitask in a fast-paced environment.
• Excellent business acumen, organizational, problem- solving, and influencing skills.
• Excellent verbal and written communication skills.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Basic Salary: Up to $2800

Working Hours: 5 Days (Office hours)

Office Location: Pioneer (On-site)

Job Duties:

• Carry out routine maintenance, troubleshooting and overhaul of air compressor systems.

• Manage client accounts by monitoring compressor usage and providing recommendations.

• Prepare quotations and handle new or renewal service contracts.

Requirements:

• Min. Nitec in Mechanical Servicing, Mechanical Engineering, Electrical Engineering, or related disciplines.

• Class 3 driving license

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1support to ensure a seamless escalation process for complex issues.
• Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

Key Areas of Responsibility

Daily Operations

· Establish and set up process for all enquiries are addressed appropriately and in a positive manner, providing relevant information to promote theschool.

· Analyseandreviewallschoolinformationanddevelopprocessesthatrecordsystemsareuptodate,inaccordance with regulatory compliance, easily accessible to management and inaccessible to others such as parents and visitors.

· Statutory and organisational requirements are met and current including, but not limited to, Attendance Sheets, Children and Employee Particulars Files, GSII Subsidies Reports, Receipts and EnrolmentInformation.

· Establish procedures including weekly conversion reports, monthly enrolment reports and salary lists, fees collection, debt management and school purchasing are maintained and provided in the requiredtimeframes.

· All government subsidies, financial aids and other funding must be kept up to date and submitted on time for promptpayments.

· Guide principals on maintaining and monitoring use of equipment with an up to date inventory of furniture, fittings, resources and equipment documented and filed at alltimes.

· Design and review school environment in accordance to HQrequirements.

· Report repairs and maintenance issues and monitor on follow upactions.

· Establish processes for smooth operations of school and resolve any feedbacksreceived.

· Plan and conduct Centre Monthly meetings and Monthly Cluster meetings with minutes documented and follow up actionsplanned.

Compliance

· Establish and develop policies and procedures, implemented, evaluated and reviewed in conjunction with employees and management on a regularbasis.

· Monitor policy development and plan for futurereviews.

· Keep up to date with changes in regulations and industry trends and communicate this information to theteam.

· Review Teachers and Parent Handbooks are reviewed in conjunction with managementregularly.

· GuidePrincipalstoensureschoolcomplianceandcommitmenttorelevantECDAChildCareRegulationsandthe Quality Improvement and AccreditationSystem.

· Guide Principals on Regulatory Standards and ensure that it is evident during all licensing inspections conducted byECDA.

Quality Programmes

· Set direction for principals in achieving curriculum objectives aligned to Vision, Mission and Core Values of school.

· Establish programs which reflects the school philosophy and employees are given adequate planning time on a weeklybasis.

· Strengthen culture of learning among centres and teammembers.

· Use observational tools to conduct classroom observations to review teaching practices with follow upactions.

· Design observational processes and use observations to guideothers.

· Establishanddevelopappropriatemethodsofbehaviourmanagementtoencouragepositivebehaviourinchildren.

· Review the monthly peer Teaching and Learning sessions with proper documentationfiled.

· Review quality programmes by evaluating suggestions and feedbacks from allstakeholders.

· Share good practices with principals on how to keep up to date records of curriculum documents, teaching resources and booksinventories.

· Guide principals with quality curriculum deliverance strategies and monitor individual staff Continuing Professional Development(CPD).

· Involve parent support group in evaluating effectiveness of home learningsupport.

· Review and enhance its collaboration with community partners and to guidecentres.

Staff Management

· Establish effective work practices for all employees in theschool.

· Employee personnel files are complete, current andconfidential.

· Manage employee recruitment and placement according to MOM regulations and Company’spolicies.

· Implement principal/staff induction and review Mentorship/Internship Programme inschool.

· Ensure principals plan and maintain relevant teacher to child ratio at all times, in accordance to ECDAstandard.

· Design processes to strengthen staff morale through effective leadershipguidance.

· Review its approaches to meet staff needs annually and place staff engagement processes to motivate staff and develop staffcommitment.

· Plan and review annually staff deployment for planned and unplanned absence of teachers, ensuring that classes and all programmes activities should beconducted.

· Gather feedback from staff and principal to improve staff well-being in thecentres.

· Review the effectiveness of processes for employee development through appraisals and trainingneeds.

· Plan and analyse reports and other required documents by theHQ.

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

We are looking for people-oriented individuals to join our team in supporting customer engagement and marketing activities. This role is suitable for candidates who enjoy interacting with people and want to develop valuable communication and business skills.

Responsibilities

• Communicate with customers and understand their needs
• Provide information about products and services
• Support marketing campaigns and customer engagement activities
• Build and maintain positive customer relationships
• Work closely with team members to achieve company objectives
• Participate in training and development sessions

Requirements

• Strong communication and interpersonal skills
• Customer-focused mindset
• Positive attitude and willingness to learn
• Responsible and team-oriented
• No prior experience required; training will be provided

Benefits

• Structured training and guidance provided
• Career progression opportunities
• Develop skills in communication, sales, and marketing
• Opportunities to participate in company events and business-related travel opportunities
• Supportive and collaborative working environment
• Performance-based incentives
• Opportunities to gain hands-on experience in customer engagement and business operations

Company Overview / Employee Value Proposition

ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.

At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.

Job Summary

We are looking for a proactive and customer-focused Client Service Specialist to join our growing team in the general insurance industry. In this role, you will provide professional support to clients by handling insurance enquiries, sourcing competitive quotations, coordinating policy renewals, and assisting with claims matters to ensure a seamless customer experience. You will work closely with insurers, business partners, and clients to deliver timely solutions while building strong customer relationships. This opportunity is ideal for individuals who enjoy client interaction, problem-solving, and working in a fast-paced, service-oriented environment with opportunities for growth and business development.

Responsibilities

• Respond promptly to client enquiries to provide accurate general insurance information and solutions
• Obtain and compare competitive insurance quotations tailored to client preferences, budgets, and benefit choices
• Liaise with insurers to request, clarify, and follow up on quotations, policy issuance, and client requests
• Coordinate insurance policy renewals by following up with clients and insurers to ensure timely coverage placement
• Advise clients on claims procedures, notify insurers, track claim progress, and manage case documentation until final settlement
• Set clear expectations with clients and resolve any issues to maintain positive customer relationships
• Collaborate with stakeholders, business partners, and vendors to support product campaigns and promotional activities
• Identify and develop new business prospects and activities to expand client base and insurance solutions offered
• Maintain organized records of client interactions, quotations, renewals, and claims for efficient service delivery
• Work a 5.5-day work week to support client needs and company operations