Total 2,772 help desk specialist job vacancies in The Philippines

This is a 2-year contract role attached to a trade union.  The contract is subject to extension on yearly basis.  Location: East

This is a pivotal role to expand the corporate membership of the organization.  This function is responsible for prospecting and acquisition of new members, driving engagement with key decision-makers, and ensuring strong conversion results aligned with performance metrics.

Requirements:

• Diploma or Degree
• Preferably with relevant experience in sales, business development, or client engagement
• Highly motivated, results-driven, and resilient with the ability to operate independently while collaborating effectively within a team structure.
• Strong relationship-building and communication capabilities, with the confidence to engage and influence external stakeholders at senior levels.
• Analytical mindset with the ability to interpret data to optimise outreach execution and performance strategies.
• Basic knowledge in Customer Relationship Management (CRM)

Work Days

Monday to Friday 9am to 6pm

Salary

Fixed Base Salary $3,000 to $4,500 excluding commission (gross salary range $4,700 ~to $6,200)

To Apply

WhatsApp resume: 8023-1992 or

Email resume: acerec@singnet.com.sg

Job Summary

Lead elevator installation projects by reviewing plans, coordinating schedules, inspecting equipment, troubleshooting technical issues, ensuring safety compliance, and maintaining clear client communication to deliver quality installations on time.

Responsibilities

• Review architectural and construction plans to determine installation requirements and constraints
• Collaborate with project managers and stakeholders to develop and manage installation schedules
• Assess site conditions to identify challenges and devise effective solutions for smooth installation
• Inspect elevator components to verify quality standards before installation
• Perform testing and calibration of elevators to ensure proper functioning and safety
• Conduct safety checks to comply with local building codes and regulations during installation
• Identify, troubleshoot, and resolve mechanical, electrical, and electronic issues during installation
• Collaborate with maintenance teams to address post-installation technical problems
• Enforce safety protocols and conduct safety training for installation team members
• Maintain detailed records and generate installation progress reports for project managers and stakeholders
• Communicate effectively with clients and building owners to provide updates and address concerns, ensuring customer satisfaction

Required competencies and certifications

• Experience in the elevator industry (explicitly required: "Only Experiences in Elevator Industry can apply.")
• Knowledge of elevator components, systems, and industry standards
• Familiarity with local building codes and safety regulations

Preferred competencies and qualifications

• Diploma in Mechanical, Electrical, or related engineering field
• Previous experience in elevator installation or similar roles
• Strong problem-solving and troubleshooting skills
• Excellent project management and organizational abilities
• Effective communication and interpersonal skills
• Ability to lead and work collaboratively with a team of technicians
• Attention to detail and commitment to safety

Company Overview

We are a total fitness solution provider trading in sports equipment, gym flooring, and related functional accessories.

Job Summary

Drive marketing and sales of gym equipment and functional accessories to diverse sectors, including corporates, private gyms, hospitals, schools, and tertiary institutions, contributing to business growth in the fitness industry.

Responsibilities

• Develop and execute sales strategies to promote gym equipment and functional accessories across corporates, private gyms, hospitals, schools, and tertiary institutions
• Build and maintain strong client relationships to identify customer needs and recommend suitable fitness equipment solutions
• Achieve and exceed sales targets through proactive outreach and effective negotiation
• Collaborate with internal teams to ensure seamless delivery and customer satisfaction
• Apply in-depth knowledge of exercise equipment to advise customers and tailor product recommendations
• Demonstrate resilience and focus to meet performance goals in a competitive market environment
• Work collaboratively within a team to contribute to overall company success

Preferred competencies and qualifications

• Proven industry experience of 3 to 5 years with a successful sales track record in fitness equipment
• Strong motivation to achieve targets and deliver results
• Ability to work effectively as part of a team
• Comprehensive understanding of exercise equipment and its applications

We are seeking a Tech-Minded HR Operations & Systems Specialist to support HR operations while driving process improvements and automation. You will manage HR systems, streamline workflows, and enhance efficiency through digital solutions.

Contract:12 months
Salary: Up to $4,000/month
Location: Mapletree Business City
Working Hours: Mon–Thu: 8:30am–6:00pm | Fri: 8:30am–5:30pm

HR Operations & System Management

• Manage end-to-end HR processes including performance cycles, bonus administration, promotions, onboarding/offboarding, claims, and vendor payments.
• Support HR system queries, ensure data accuracy, and maintain compliance through audits and validation.
• Administer HR platforms such as Workday and FormSG, including user access, role management, and system maintenance.

Process Improvement & Automation

• Identify opportunities to automate repetitive tasks and improve HR workflows.
• Design and implement digital solutions using HR systems and low-code platforms.
• Maintain SOPs, system documentation, and support continuous improvement initiatives.

Data & Stakeholder Management

• Generate HR reports and insights to support business decisions.
• Partner with HR teams and stakeholders to gather requirements and enhance processes.
• Provide guidance, training, and support to drive system adoption and process compliance.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec ‘s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910

ScienTec Consulting Pte Ltd – 11C5781

Company Overview

Eduquest International Institute is a Registered Training Provider by SkillsFuture Singapore (SSG), delivering high-quality, industry-relevant skills-based training programmes aligned with the Singapore Workforce Skills Qualifications (WSQ) framework.

Job Summary

You will design, develop, and review courseware using the ADDIE model, create new course packages based on market trends, and maintain course documentation to ensure regulatory compliance. You will support curriculum activities and assist with digital learning systems.

Responsibilities

• Analyse training requirements and design courseware using the ADDIE instructional design model to ensure effective learning outcomes
• Independently develop new course packages integrating industry-relevant skills based on market trends and management input
• Create and develop content for both WSQ and non-WSQ training modules to meet learner and industry needs
• Vet course content and structure, providing creative and clear write-ups for new courses to enhance learner engagement
• Maintain accurate course documentation and version control to ensure compliance with regulatory standards
• Support Request for Proposal (RFP), Invitation to Quote (ITQ), and course contextualization activities to align offerings with client needs
• Participate actively in curriculum meetings, briefings, and related projects to contribute to continuous improvement
• Respond promptly and accurately to curriculum and assessment queries to support learners and stakeholders
• Ensure learning resources are current, accessible, and relevant to enhance the learner experience
• Assist with the administration and maintenance of Training and Learning Administration Systems to support training operations
• Utilize Generative AI tools to prepare digital content, enhancing course delivery and learner engagement
• Leverage background knowledge in Food & Beverage, Service sector, or Digital skills to enrich course content and relevance

Required competencies and certifications

• Excellent command of written and spoken English to communicate effectively with learners and stakeholders
• Experience in adult learning and workforce development to design relevant and impactful training programmes
• Strong organisational skills to manage multiple projects and maintain accurate documentation
• Analytical skills to evaluate course effectiveness and improve curriculum design
• Problem-solving skills to address curriculum and assessment challenges
• Ability to work independently and collaboratively within teams to achieve training objectives

Preferred competencies and qualifications

• Master’s degree in Education, Training, and Curriculum to support advanced instructional design and curriculum development
• Familiarity with e-learning design and digital platforms to enhance course delivery and learner engagement
• Detail-oriented, adaptable, proactive, and committed to quality and learner-centered values to drive continuous improvement

Other Information

• Attractive salary, and other benefits await the right candidate!

Job Summary:

The Sourcing Specialists are responsible for the execution of RFQ through fulfillment of product. The specialists are the execution part of the sourcing strategy once determined by Strategic Sourcing.

They directly interface with the suppliers for quoting, PO placement, resolving commercial questions, date management, order tracking and ultimately inbound on-time-delivery of the product.

Responsibilities:

• RFQ management - timeliness, accuracy, negotiation
• Negotiation of Catalogue Price lists
• PO placement locally with suppliers within region
• Performance monitoring of supplier to delivery milestones
• Communication of status with Order Fulfillment organization
• POC for supplier change requests or non technical questions
• Approval of timing change requests related to technical questions
• Date Management focused on supplier OTD
• Input to forecast process through effective date management
• Coordination of tasks based on MRB / DMR meeting addressed to the supplier, including invoicing of expenses incurred
• Escalation to Fulfillment Specialist, Strategic Sourcing / Supplier Management when issues arise
• New Product Introduction into the supply chain, including RFQ management, negotiation, supplier selection and PO placement 

Qualifications and Experience:

• Minimum Diploma in Engineering, Business, Supply Chain, Operations, or related
• Minimum 3 years of experience in purchasing / sourcing / supply chain / planning
• Strong understanding of manufacturing processes, bill of materials(BOMs) and technical drawings.
• Ability to manage multiple projects and ensure complete follow through.
• Knowledge of Supply Chain / Procurement best practices
• Proficiency in ERP systems (e.g., SAP,EPICOR), supply chain analytics and Excel-based planningtools. 
• Experience in Continuous Improvements and/or Lean Process Development preferred.
• Travelling may be required for visits to supplier locations

AboutMedeze Group

Medeze Group is a pioneer in stemcell technology and regenerative medicine. As a leader in bio-banking and cell-based therapeutic development, we are dedicated to advancing the future of healthcare. Our commitment to scientific innovation bridges the gap between laboratory research and clinical application, allowing us to deliver transformative solutions that improve human health.

RoleOverview

Medeze Group is seeking a dedicated R&D Bioengineering Specialist to join our team at the forefront of regenerative medicine. In this pivotal role, you will lead efforts to translate scientific innovation into clinical breakthroughs in cornea tissue engineering.Working in a multidisciplinary environment, you will apply advanced regenerative medicine principles to refine artificial cornea scaffolds and develop scalable cell expansion platforms, directly contributing to vision restoration and enhanced patient quality of life.

Key Responsibilities

• Scaffold Development: Lead the optimization and fabrication of silk-fibroin-gelatin-collagen scaffolds. Apply core regenerative medicine principles to enhance scaffold transparency, mechanical stability, and bio-adhesion.
• Platform Engineering: Design and engineer biomaterial-based microbeads tailored for high-efficiency, three-dimensional expansion of Mesenchymal Stem Cells (MSCs), accelerating the transition from lab-scale research to scalable clinical protocols.
• Data Integrity & Documentation: Maintain meticulous records of experimental data and statistical analyses. Prepare reports, invention disclosures, and regulatory documentation to support project advancement.
• Operational Excellence: Ensure laboratory operations and procurement processes strictly adhere to established quality management standards.
• Cross-Functional Collaboration: Engage with diverse teams of scientists and clinicians to translate research data into actionable project insights.
• Scientific Advancements: Remain current with literature in regenerative medicine and cornea tissue engineering to drive hypothesis generation, robust experimental design, and continuous process improvement.

Key Qualifications

• Education: Bachelor’s or Master’s degree in Biomedical, Materials, Chemical, or Mechanical Engineering.
• Project Experience: Demonstrable experience in biomedical engineering project work, ideally gained through academic research or prior internships.
• Domain Knowledge: Strong interest in cornea tissue engineering, biomaterials, and regenerative medicine.
• Technical Proficiency: Hands-on experience in biomaterial fabrication, characterization, and cell culture techniques.
• Communication: Excellent technical writing skills with the ability to document research findings accurately for both technical and regulatory audiences.

Cloud Specialist (Infrastructure)

Responsibilities:

• Manage Cloud DevOps Infrastructure
• Design, propose, deploy cloud infrastructure, platform and applications.
• Implement cloud infrastructure in UAT and product environment.
• Manage and monitor performance, security, availability, and scalability of cloud resources.
• Troubleshoot and debug issues related to cloud resources and infrastructure.
• Implement security measures to protect cloud resources.
• Familiar to GCC environment requirement, setup and deployment.

Requirements:

• Strong technical knowledge on RHEL or Windows Operating System.
• Strong in Cloud DevOps Infrastructure.
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager
• Experience in CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible.
• Familiarity with scripting languages like Python, Bash, and PowerShell
• 3-5 years Cloud Infrastructure working experience
• Strong understanding of security best practices
• Possess Cloud certification (AWS /Azure /GCP/Huawei).
• Knowledge in Active Directory, Public Key Infrastructure or Networking will be advantageous
• Singaporean Only!

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

In line with business expansion, we are looking for a suitable candidate to join our team.

Key Responsibilities

1. Trade Operations & Transaction Processing

• Execute the full lifecycle of Documentary Trade transactions, including Letter of Credit (LC) Issuance, Advising, Confirmation, Negotiation, and Documentary Collections.
• Manage LC amendments, review underlying commercial contracts, and verify all documentation to ensure favorable terms.
• Process and settle all trade finance transactions accurately and within established timelines.

2. Documentation, Compliance & Reporting

• Handle full sets of shipping and trade documents, meticulously checking them for strict compliance, accuracy, and adherence to international trade guidelines (e.g., UCP 600, ISBP).
• Maintain meticulous records of all transactions and prepare comprehensive trade finance reports as required by management.

3. Cash Flow Monitoring & Discrepancy Resolution

• Monitor import payments, export receipts, and incoming/outgoing remittance transactions.
• Proactively liaise with bank operations teams to investigate and promptly resolve any transactional discrepancies or operational issues.

4. Relationship & Credit Management

• Foster and maintain strong relationships with key financing banks and internal stakeholders to ensure smooth operational workflows.
• Liaise with banking partners regarding the utilization, optimization, and negotiation of existing and potential credit lines.

SKILLS & QUALIFICATIONS:

•        Bachelor’s degree in Business, Commerce, or a related field.
•        High attention to detail and risk awareness to ensure accuracy and mitigate financial risks.
•         Good communication and interpersonal skills.
•         Proven ability to communicate and negotiate effectively with bankers and financial institutions.
•         Meticulous, well-organized, and able to manage multiple priorities effectively.
•         Proficient in Microsoft Office applications.
• Able to speak with mandarin-speaking only stakeholders. 

Interested candidate pls email resume to recruitment@brifortune.com

Do note that we will only be in touch if your application is shortlisted.

Salary range:SGD4,500-SGD 8,000

Position Overview

Seeking a skilled Kafka Developer (& support specialist) to join for a client engagement. This role combines development and support responsibilities, focusing on maintaining existing Kafka clusters and enhancing applications as business needs evolve.

Key Responsibilities

Kafka Cluster Management & Support

• Monitor, maintain, and optimise existing Kafka clusters to ensure high availability and performance
• Troubleshoot and resolve Kafka-related issues in production and non-production environments
• Perform regular health checks, capacity planning, and performance tuning of Kafka infrastructure
• Implement and maintain Kafka security configurations and access controls
• Support incident management and provide timely resolution for Kafka-related incidents

Development & Enhancement

• Develop and enhance Kafka-based applications using Java
• Design and implement Kafka producers, consumers, and stream processing applications
• Write clean, maintainable, and well-documented code following best practices
• Collaborate with development teams to integrate Kafka solutions into existing applications
• Conduct code reviews and ensure adherence to coding standards
• Implement monitoring and alerting solutions for Kafka applications

Continuous Improvement

• Identify opportunities for automation and process improvements
• Stay updated with latest Kafka features and industry best practices
• Contribute to technical documentation and knowledge sharing
• Participate in capacity planning and infrastructure scaling activities

Technical Skills

• Kafka Expertise: Strong hands-on experience with Apache/ Confluent Kafka, including:
• Kafka cluster setup, configuration, and administration
• Kafka topics, partitions, replication, and consumer groups
• Kafka Connect and Kafka Streams
• Performance tuning and troubleshooting
• Java Development: Proficient in Java programming with:
• Strong understanding of Java fundamentals and object-oriented programming
• Experience with Kafka Java client libraries
• Knowledge of multithreading and concurrent programming
• Familiarity with build tools (Maven/Gradle)
• Additional Technical Knowledge:
• Experience with message serialisation formats (like, JSON)
• Understanding of distributed systems and microservices architecture
• Knowledge of monitoring tools (Prometheus, Grafana, or similar)
• Familiarity with version control systems (Git)
• Experience with CI/CD pipelines is a plus

Professional Experience

• Minimum 3-5 years of hands-on experience with Apache Kafka
• Proven track record in both development and support roles
• Experience in production support and incident management
• Background in maintaining mission-critical systems

Seeking a Communications & Content Specialist to support the Singapore Communications team in delivering impactful internal and external communications initiatives.This role focuses on content creation, multimedia production, event coordination, media monitoring, and governance compliance, ensuring alignment with global communications standards and processes.

Location: Changi

Contract: 12 months

Communications & Content Development

• Develop high-quality communication materials, including presentations, memos, fact sheets, and leadership communications for internal and external audiences.

• Create engaging multimedia content, including videos, digital assets, and social media content.

• Manage and maintain internal communication channels such as intranet platforms, newsletters, and employee communications.

• Support strategic communications projects and campaigns.

Media Monitoring & Reporting

• Monitor and analyse media coverage, industry trends, and stakeholder sentiment.

• Support media relations activities and manage external monitoring vendors.

• Prepare reports and insights to support communications planning and decision-making.

Event Management & Coordination

• Coordinate logistics and administrative support for leadership visits, town halls, campaigns, and employee engagement events.

• Manage end-to-end event execution, including content development, creative design, vendor coordination, and on-site support.

• Collaborate with internal and external partners to ensure successful delivery of communications initiatives.

Governance & Operations

• Ensure compliance with communications governance, approval, and audit requirements.

• Maintain accurate documentation and records.

• Support regular and ad hoc reporting requirements.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

12-months contract role under Optimum Solutions.

This role requires working with our client who is a leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery and digital payments.

Work Schedule and Hours: Monday - Friday, 10am - 7pm (inclusive of a 1-hour lunch break)

Responsibilities:

• Pitch deals solutions to prospective F&B and retail partners through face-to-face and virtual engagements

• Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns

• Champion value proposition and promotional tools, including targeted deals, voucher solutions, and performance-based marketing

• Ensure a smooth onboarding process and support merchants in setting up, launching, and optimizing their deal offers

• Act as the main point of contact for merchant queries related to campaign setup, performance, and optimization

• Track and analyze merchant campaign results to drive ongoing improvements and repeat participation

• Work closely with internal teams (Ads, Account Management, CRM, Pay) to deliver integrated marketing solutions

• Keep abreast of market trends, competitor offerings, and merchant feedback to improve campaign relevance and impact

Must Have:

• Proven experience in sales or business development, ideally with exposure to F&B, media, digital marketing, or ecommerce sectors

• Strong communication and persuasion skills, with the ability to effectively pitch campaign solutions/with a consultative selling style.

• Ability to lead commercial negotiations and close deals confidently

• Self-starter mindset, capable of working independently in a fast-paced, target-driven environment

• Analytical thinking, with the ability to review and interpret campaign performance data

• Excellent stakeholder management skills, with the ability to handle multiple campaigns and partners at once

• Comfort with both face-to-face and virtual client engagements

• Proven track record of hitting sales targets and closing new business.

Nice to have:

• Familiarity with ecosystem, promotional tools, or campaign features

• Experience with performance-based marketing or CRM tools

• Understanding of local F&B or retail market trends

• Experience collaborating with cross-functional teams (e.g., Ads, CRM, Payments)

• Track record of driving repeat partner engagement through data-driven insights

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Provide technical expertise to support manufacturing in leading machine enhancement, managing preventive maintenance, troubleshooting, repair and maintenance of machines, project execution, accountability on production waste and quality of all machine tools operations and the overall technician resource management in production.

Must be able to commit day shift 7am to 7pm. (Shift Pattern 3/4/4/3). During training period, you will be on day shift 7:00am to 4:00pm.

Main Responsibilities

• Maintain machines to meet production output, and other metrics like quality, waste etc.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform troubleshooting of machine and tools, equipment failures to meet production targets, safety and quality standards and/or specifications
• Perform product/machine changeover on the line by tool/die change and machine set-up
• Initiate, Implement and follow-up on machine enhancement and project assignments
• Write Standard Work Instruction / Procedure for assigned operation / process
• Implement Corrective and Preventives Actions
• Participate in training and coaching of Technicians and new hires on skills and knowledge on machine operations and adjustments
• Assist Engineers or Subject Matter Experts for any CI activities.
• Ability to interpret electrical or electronics wiring or schematic diagrams.
• Basic knowledge with Programmable Logic Controllers (eg. Omron or Allen Bradley).

Job Requirements

• 1-2 years experience in Electrical aspect - Electrical Control & Automation.
• Open to fresh Diploma/Nitec in Electrical Engineering.
• Must be able to commit 12 hours day shift 7am to 7pm. (Shift Pattern 3/4/4/3)
• Basic knowledge/experience working with PLC (e.g. Omron or Allen Bradley) is an advantage.
• Ability to interpret electrical or electronics wiring or schematic diagrams.
• Ability to interpret pneumatic diagrams.
• Ability to carry out troubleshooting for machineries issues related to electrical, electronic components or pneumatic components.
• Sound knowledge and understanding of various types of sensors (reflective, proximity etc.) and switches for assembly lines application.

Culture and ​Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

How To Apply

Submit your application by clicking on the “apply” button at the top of the page.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all server related needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Key Responsibilities:

Oversee infrastructure/system operations in Nanyang Business School (NBS)   

• Ensure that all programs and department operations run seamlessly.

• Manage the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contribute to the design and implementation of infrastructure replacement plans.

• Assist the IT operations (Server) of Graduate Programmes, Research Centers, Academic Divisions, Alumni, Career Services, and Corporate Communications.

• Manage infrastructure operations activities and installation of infrastructure systems according to design specifications.

• Manage the budget and costing for maintenance, operation, and upgrading of facilities.
  

Oversee service level agreements and service improvements, and other areas

• Oversee IT operations (Server) supporting and collaborating with the teams, and contributing to the strategic alignment of technology initiatives with organizational goals.

• Manage the development of service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Develop client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.
  

Oversee Server management, storage area and Vendor management

• File server folder management.

• Server patches and security compliance.

• Manage and maintain CITS audit/policy requirements.

• Work with vendors on security issue related to applications, and update applications if needed.
  

Requirements:

• Degree in Information Technology, Computer Science or a related discipline.

• At least 3 years of hands-on experience in server and system operations.

• Strong technical expertise in Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), and virtualization platforms (VMware, Hyper-V).

• Good working knowledge of server and system security, backup and recovery, and hardware maintenance will be an added advantage.

• Experience with shared storage and enterprise networking technologies.

• Exposure to cloud platforms like AWS or Azure.

• Proficiency in providing end-user support for Windows and Mac OS based computers.

• Experience in administering Windows-based servers.

• Ability to troubleshoot PC hardware issues.

• Familiarity with network and cybersecurity concepts.

• Strong team player with the ability to demonstrate leadership when required.

• Good oral and written communication skills.
  

We regret to inform that only shortlisted candidates will be notified.