Total 2,774 help desk specialist job vacancies in The Philippines

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

To serve as the primary bridge between on-ground logistics execution and digital order orchestration. This role ensures system availability to deliver a successful "shipment" end to end by translating physical warehouse and in-transit cargo constraints into system requirements.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

We are looking for a Talent Acquisition Specialist to join our HR team. You will own end-to-end recruitment across a broad range of functions, from technology and product to commercial and corporate, partnering closely with hiring managers to build high-quality, diverse pipelines and deliver an outstanding candidate experience. 

This is an excellent opportunity for someone with 3–6 years of in-house or agency recruiting experience who is ready to take on greater ownership, influence hiring strategy, and grow within a fast-paced environment.  

Responsibilities

• Manage the full recruitment lifecycle for a portfolio of roles spanning multiple business functions, from initial briefing through to offer and onboarding handover. 

• Partner with hiring managers to define role requirements, craft compelling job briefs, and align on candidate profiles and assessment criteria. 

• Create accurate, engaging, and inclusive job descriptions and advertisements across relevant channels. 

• Proactively source passive talent through LinkedIn Recruiter, talent databases, networking, and creative outreach strategies. 

• Deliver a consistently positive and timely candidate experience at every stage of the process. 

• Conduct initial screening interviews and add structured feedback to our ATS (Workable). 

• Manage offer processes including compensation benchmarking, negotiation support, and pre-boarding communication. 

• Act as a trusted advisor to hiring managers, coaching them on best-practice interviewing and assessment techniques. 

• Provide regular updates on role progress, market insights, and pipeline health. 

• Collaborate with the broader HR team on employer branding, talent programmes, and process improvements. 

• Maintain accurate and up-to-date records in the ATS (Workable) throughout the recruitment process. 

• Track and report on key recruitment metrics including time-to-hire, cost-per-hire, and pipeline conversion rates. 

• Identify opportunities to streamline processes and improve the efficiency and quality of hiring. 

• 3+ years of end-to-end recruitment experience, either in-house or in a fast-paced agency environment. 

• Demonstrable experience hiring across multiple functions (e.g. tech, commercial, operations, corporate). 

• Proficiency with an ATS and LinkedIn Recruiter; comfortable working in data-driven recruitment workflows. 

• Strong stakeholder management skills, able to influence, advise, and push back constructively. 

• Excellent written and verbal communication skills with high attention to detail. 

• A proactive, ownership mindset with the ability to manage multiple roles simultaneously. 

• Demonstrated commitment to inclusive hiring practices. 

Main Purpose

The Digital Capability & BI Specialist develops, implements and sustains plant competency development programs and digital solutions to improve workforce capability, operational performance and continuous improvement. The role works closely with Operations, HR, Engineering and CI teams to identify capability gaps, deploy digital use cases and support strategic business initiatives.

Direct Link to KPI's

Delivering team/area Key Performance Indicators (KPI) linked to the Compelling Business Need (CBN) in Safety, Quality, Delivery, Cost and Engagement through capability building, digital transformation and continuous improvement initiatives.

Safety, Health and Environment

• Drive a strong Safety, Health & Environment culture and role model safe behaviors.

• Ensure compliance with SHE policies, PPE requirements, and safety standards.

• Conduct BOS and OFS activities according to plant requirements.

• Support competency development related to SHE and operational excellence.

Quality

• Promote and support a strong quality culture across all functions.

• Ensure training and competency programs align with quality management requirements.

• Support capability building initiatives that strengthen product quality and compliance.

Leadership & Capability Development

Competency Management

• Own and manage the plant competency management system, including competency matrices, skills assessments, and gap closure plans.

• Develop and monitor competency KPIs to ensure workforce capability requirements are achieved.

• Partner with HRBP, CI Manager, and functional leaders to establish and implement standardized competency development programs.

• Drive Train-the-Trainer programs and capability-building initiatives across the plant.

• Support workforce flexibility through multi-skilling and cross-functional development.

• Lead competency development in Continuous Improvement methodologies, including:

• Root Cause Analysis (RCA)
• Kaizen
• SMED
• 5S
• Problem Solving
• Autonomous Maintenance
• Basic Six Sigma tools

• Own the plant idea generation and improvement suggestion system to strengthen CI culture.

• Lead selected capability-building and loss-reduction projects linked to MOS priorities.

Digital & Data Leadership

• Promote digital transformation and data-driven decision making across the plant.

• Act as local champion for Business Intelligence (BI), analytics, and digital solutions.

• Collaborate with plant teams, Digital Engineering, IT/OT, and central digital communities to identify and deploy digital use cases.

• Support digital capability development and digital literacy across all plant functions.

• Actively benchmark and share best practices with internal and external stakeholders.

Delivery & Continuous Improvement

Digital Solutions & Business Intelligence

• Develop, implement, maintain, and improve digital solutions including:

• Power BI dashboards
• Automated reporting
• Applications and workflow solutions
• Data visualization tools
• Analytics and optimization models

• Drive intelligent automation initiatives including RPA and workflow automation.

• Support implementation of predictive analytics and machine learning use cases where applicable.

• Act as Product Owner for local digital solutions and ensure sustainability of deployed tools.

• Create training materials, user guides, and documentation for digital solutions.

Project & Stakeholder Management

• Lead digital and capability projects using agile project management principles:

• Requirement gathering
• Solution evaluation
• Design and testing
• User training
• Deployment and sustainment

• Work closely with MOS Pillars, Operations, Engineering, Quality, Supply Chain, HR, and CI teams to identify improvement opportunities.

Support Kaizen events and continuous improvement workshops through data analysis and capability development.

Systems & Reporting

• Serve as Super User for competency management and digital learning systems.

• Maintain competency records, training databases, digital dashboards, and KPI reporting.

• Monitor training effectiveness and digital solution performance through agreed KPIs.

• Provide regular reporting and insights to support business decision-making.

Cost & Business Performance

• Support delivery of the plant's CBN, AOP, and VCP objectives through capability building and digitalization initiatives.

• Identify opportunities for cost reduction, productivity improvement, and operational efficiency through data analytics and workforce capability enhancement.

• Manage relationships with external training providers and digital solution partners to ensure value delivery.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a creative and detail-oriented Performance Marketing Specialist to drive our social media strategies and campaigns across various platforms. The ideal candidate will have expertise in creative strategy, ad creation, and design coordination, along with strong skills in competitor research, data analytics, and multi-platform ad management. This role involves collaborating with agencies to enhance our social media presence and performance.

• Develop and implement strategies aligned with company objectives.
• Execute campaigns across multiple social media channels to drive engagement and conversions.
• Create strategies to boost brand visibility and collaborate with social media teams on effective ad content.
• Collaborate with design teams to ensure engaging and visually appealing ads.
• Assist in managing ads across platforms and communities with Meta and Tiktok account managers.
• Monitor and adjust ad strategies based on performance metrics.
• Conduct research to identify industry trends and opportunities, and prepare reports.
• Analyze campaign data to assess performance and generate reports on key metrics.
• Work with and manage external agencies to ensure campaign alignment and achieve results.

Preferred Qualifications:

• At least 2-3 years of experience with Meta, TikTok, Twitter(X) or DSP ads.
• Experience in industries like Financial services, Fintech or Gaming.
• Strong organizational and communication skills.
• Ability to work both independently and collaboratively.

• Opportunities for enriching career growth, including exposure to regional contexts
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

We are seeking a Cybersecurity Specialist to support day‑to‑day cybersecurity operations across the organization. This role is hands‑on andoperational, covering security monitoring, alert triage, phishing simulations,user awareness training, vulnerability management, and support for enterprisesecurity platforms. The role also supports security reporting, audits, andongoing security projects under established governance and direction.

Key Responsibilities

Security Operations & Incident Response

• Perform daily alert triage and monitoring of SOC emails and security notifications.
• Investigate logs and security alerts from security platforms and service providers.
• Support incident response activities, including investigation, containment, and follow‑up actions when required.
• Track and follow up on pending or critical security alerts with internal teams and vendors.
• Prepare and share monthly security report and threat summaries.

Phishing Simulation & Security Awareness

• Plan and execute monthly phishing simulation campaigns
• Coordinate follow‑up training for users who fail phishing simulations.
• Prepare and distribute phishing campaign reports to relevant stakeholders
• Coordinate and schedule cybersecurity awareness training
• Prepare and distribute monthly cybersecurity newsletters.

Vulnerability & Endpoint Management

• Monitor outstanding vulnerabilities across properties and systems.
• Support and guide IT teams on vulnerability remediation activities.
• Perform periodic reconciliation between endpoint management and endpoint protection platforms to ensure coverage and accuracy.

Security Platforms & Tool Support

• Support daily operations and investigations using security tools such as: Endpoint Detection & Response (e.g. CrowdStrike)Identity and access platforms (e.g. Microsoft Entra ID)Secure Web Gateway, DLP, and email security solutions
• Assist with configuration reviews, troubleshooting, and fine‑tuning of security policies.

Audit, Access Review & Assurance

• Support annual access reviews for security platforms to ensure least‑privilege and removal of dormant accounts.
• Assist with yearly vulnerability assessments and penetration testing activities, including coordination and remediation tracking.
• Work with IT teams and auditors to prepare audit artifacts and supporting evidence.

Project & Issue Tracking

• Support cybersecurity projects
• Coordinate with IT managers from distributed properties and track deployment issues, vendor tickets, and remediation actions.
• Coordinate user acceptance testing (UAT) activities with internal teams and vendors.
• Maintain clear documentation of issues, decisions, and resolutions.

Qualifications

Required

• Bachelor’s degree in Information Security, IT, or a related field, or equivalent practical experience.
• 3–5 years of hands‑on experience in cybersecurity operations or IT security roles.
• Practical experience with: Security alert monitoring and incident triage Phishing simulations and security awareness programs Vulnerability management and remediation tracking Endpoint and identity platforms
• Comfortable working with dashboards, logs, spreadsheets, and documentation.
• Ability to operate independently within defined processes and escalate issues appropriately.
• Experience with tools such as CrowdStrike, ManageEngine, Microsoft Entra ID and firewalls
• Familiarity with security standards such as ISO 27001, PDPA, or PCI DSS.
• Security certifications such as CISSP, Security+, CEH, or equivalent.

The Product Specialist will be responsible to achieve Sales & GP target set for businesses through:

1. Sales Development

• Establish sound understanding of market (customers, competition, new technology, etc.) and key trends
• Analyze, set clear objectives and develop strategies to drive market penetration and growth
• Actively identify market opportunities, potential customers and establish new accounts to expand business
• Ability to take on and assist to launch new product lines

2. Sales Maintenance

• Monitor sales performance (target, competition, accounts, etc.)
• Maintain close relationship and establish good rapport with customers
• Service existing contracts, tenders, quotations and other documentations
• Participate in sales forecasting, budgeting, and market data collection
• Work closely with operations team in inventory management

3. Product support

• Conduct product presentations, demonstrations, and manage product trials including stand in for cases.
• Provide “Product Usage Guidance” and conduct product training to existing and new customers
• Manage and support exhibitions, trade shows and promotion program
• Learn and acquire strong knowledge of product features and benefits against competitors’ products
• Ability to take on and promote a wide range of products to support training and education across the medical division portfolio

Requirements:

• Diploma/Degree in Business or Science or related disciplines
• Prior sales experience in the Healthcare industry and/or Nursing will be an added advantage
• Demonstrate effective communications skills with positive working attitude
• Highly resourceful and ability to work independently
• Driven, a team player and possess strong interpersonal skills
• Proficient in verbal and written communication