Total 782 Senior Executive customer experience manager job vacancies in The Philippines

Kickstart your marketing career with hands-on experience and structured training!

We are seeking a motivated and enthusiastic Event and Marketing Associate to join our team in Singapore. This is an entry-level position suitable for individuals who are keen to develop a career in marketing and gain hands-on experience in campaign execution and customer engagement.

Training and mentorship will be provided to support your professional development.

1️⃣ Key Responsibilities

• Support the planning and execution of marketing campaigns
• Engage with customers to promote brand awareness and campaign objectives
• Work closely with team members to ensure smooth campaign operations
• Contribute ideas during team discussions and campaign brainstorming sessions
• Monitor and provide feedback on campaign performance and customer responses
• Develop communication and interpersonal skills through on-the-job experience

2️⃣ Qualifications and Skills

• No prior experience required; training will be provided
• Good communication and interpersonal skills
• Positive attitude with a proactive mindset and willingness to learn
• Able to work both independently and in a team

3️⃣ What We Offer

• Structured training and onboarding programme
• Mentorship and guidance from experienced team members
• Opportunities for skills development and career progression
• Exposure to different marketing campaigns and projects

4️⃣ Additional Information

• Position Type: Full-Time
• Location: Singapore

Only shortlisted candidates will be notified.

Company Overview

Morningstar Management offers company incorporation, accounting, tax advisory, HR, audit, and consultancy services. Since 2017, our professional team delivers customized solutions to advance clients' businesses. We support career growth with on-job training and senior expertise access.

Job Summary

You will prepare comprehensive accounting records, manage tax compliance, and support audits for clients, ensuring accurate financial reporting and adherence to local regulations.

Responsibilities

• Prepare full sets of accounts and accounting schedules for clients to ensure accurate financial records
• Assist in conducting client yearly audits to support compliance and financial integrity
• Prepare payroll, CPF/IR8A forms, and individual tax submissions to meet statutory requirements
• Compile and submit GST reports to IRAS for clients to ensure timely tax compliance
• Compute local taxes and manage tax filing processes to comply with local tax regulations
• Prepare unaudited financial statements to provide interim financial insights
• Utilize MYOB, XERO, and NAV software to maintain accurate accounting records and streamline processes
• Apply strong analytical and problem-solving skills to resolve accounting and tax issues effectively
• Perform additional duties as assigned by the manager to support team objectives

Preferred competencies and qualifications

• Degree in Accountancy or ACCA qualification
• 5-6 years of relevant experience in auditing or accounting/tax preparation for third-party clients
• Experience working with Thailand and Vietnam accounting standards and practices
• Background as an ex-auditor is welcomed

Junior Marketing & Customer Engagement Executive (Brand & Campaigns | Training Provided)

We are selectively hiring individuals with a strong interest in marketing, branding, and campaign execution. This entry-level role is ideal for candidates who want hands-on exposure to brand marketing and customer engagement, with full training and mentorship provided.

What You’ll Do

• Support the execution of brand and marketing campaigns

• Assist with on-site promotions and customer engagement activities

• Communicate brand messages clearly and professionally

• Learn fundamental marketing, communication, and campaign skills

• Work with team leaders to improve campaign effectiveness

What We Offer

• Structured marketing and communication training

• Personalised mentorship from experienced leaders

• Exposure to real-world brand campaigns

• Travel opportunities and performance-based, uncapped earnings

• Clear career progression into senior marketing roles

Who We’re Looking For

• Entry-level candidates interested in marketing and branding

• Strong communication skills and willingness to learn

• Coachable, professional, and growth-oriented individuals

• No prior experience required — training will be provided

Location: East

Benefits: -

1. Bonus Entitled

2. MNC Company

3. Company Transport Provided

Responsibilities:

• To work closely with operations team in area of inbound, outbound and inventory related tasks..
• To perform cycle count administration and general administration support to the operations team.
• To coordinate with forwarder / transporter in the arrangement of inbound and outbound shipments.

• To ensure that customer’s inbound and outbound shipments are coordinated / transacted as per procedures / work instructions

• To ensure that working documents are progressed and archived with proper recording / filing system
• To ensure the timely and accurate administration / transaction of inbound and outbound shipments and as per internal / external KPI requirements.
• To compile and submit routine operations data as per instructed.

Requirements

• At Least 1 year's experience as Warehouse Customer Service in 3PL industry

• Familiar with MS Office, WMS, SAP

• Comfortable to perform OT when required

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Role Overview

This role requires strong operational ownership, attention to detail, and the ability to manage escalations independently. Must be comfortable handling cross-country coordination and ensuring documentation and billing accuracy without close supervision.

Key Responsibilities

1. Regional Operations Coordination

• Oversee daily order collections and deliveries across APJ country teams.

• Review and validate collection log forms before submission to ensure accuracy.

• Maintain Daily TAT reports and proactively identify shipment delays.

• Follow up with country teams on outstanding collections and deliveries.

• Communicate shipment updates and service disruptions to client in a timely manner.

2. Documentation & Quality Control

• Verify PODs, collection details, and supporting photos for discrepancies.

• Ensure documentation accuracy before submission to client.

• Raise discrepancies to country teams and ensure corrections are made.

• Maintain organised and audit-ready records.

3. RFQ & Quotation Management

• Respond to (Request for Quotation) RFQ queries within agreed SLA.

• Coordinate with country teams to prepare costings.

• Independently prepare Australia quotations for non-regional and standard requests.

• Issue final quotations after delivery completion and POD confirmation to client.

4. Billing & Invoice Verification

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.

• Ensure all completed CRs are billed accurately.

• Conduct detailed invoice verification, especially for Australia accounts.

• Identify incorrect charges and coordinate with vendors to rectify discrepancies before payment submission.

5. Stakeholder Communication & Escalation Handling

• Respond to operational queries (order status, delivery details, escalations).

• Manage client expectations during shipment delays.

• Escalate issues appropriately, with proposed solutions where possible.

• Track open issues to closure.

6. System & Data Accuracy

• Support country teams on system-related issues (access, data retrieval, updates).

• Report data discrepancies to IT and follow through until rectified.

• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or related field.

• 2-3 years of experience in regional logistics operations.

• Experience handling client communication and operational escalations.

• Strong experience in invoice verification and cost reconciliation.

• Proficient in Excel (pivot tables, reconciliation tracking, reporting).

• Able to manage multiple follow-ups with minimal supervision.

• Requires analytical thinking and proactive problem-solving.

Our client is from Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Operations Executive to join their team, in hopes of developing the current high performing team. They are located in West area.

Job Responsibilities:

• Manage and resolve customer complaints promptly, ensuring high levels of satisfaction.

• Handle credit notes and claims, coordinating with relevant teams to verify and resolve issues.

• Oversee customer and vendor contracts, ensuring compliance and assisting with renewals or negotiations.

• Maintain accurate records and documentation for contracts, operational processes, and related activities.

• Assist cross-functional teams to ensure smooth daily operations and achievement of operational targets.

• Identify operational inefficiencies and implement improvements to streamline workflows and enhance service quality.

• Analyze operational data to identify trends, risks, and improvement opportunities.

• Generate regular reports on operational performance, KPIs, and customer service metrics for management review.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Business Management/Supply Chain or relevant field studies.

• Minimum 4 years of experience in operations, preferably with exposure to customer service and contract management.

• Proficient in Microsoft Office applications and comfortable with data analysis.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The purpose of the job is to ensure smooth operations of all aspects of the department services which include both frontline and backend support functions.

You will assist the Manager to integrate the strategic plans of the organization, develop and implement policies, procedures and controls to ensure high level of service and operational efficiency. You will also be involved in various hospital-level projects and initiatives, specifically those which are service related.

MAIN DUTIES AND RESPONSIBILITIES

Operations

• Assist the Manager to supervise a team of ground operations staff

• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services

• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows

• Develop and implement new operational workflows to support the department’s work

• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless

• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly

• Perform frontline counter duties at times

• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned

• Coach and mentor ground team

• Develop and refine training materials and manuals

• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions

• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints

• Investigate complaints and incidents

• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems

• Write written replies to complainants

• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines

• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)

• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime

• Troubleshoot any technical problems encountered by the team

• Support in the collation of operational and management reports generate accurate statistics for management’s decision making

• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups

• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level

• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required

• Assist to carry out any other duties assigned

JOB REQUIREMENTS

• Bachelor's Degree in any discipline

• At least 2-3 years working experience in healthcare industry or any service-related industries, especially in frontline or customer-fronting roles

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Funeral Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Hong Food Enterprise Pte Ltd is seeking a dedicated and customer-centric Customer Sales & Fulfilment Executive to join our team. You will be responsible for ensuring seamless order fulfilment and providing exceptional customer service to our valued clients.

Job Responsibilities:

·     Respond to customer enquiries and process orders accurately to ensure timely delivery of products

·     Resolve customer issues and complaints professionally and promptly to maintain satisfaction

·     Maintain detailed and organized records of customer interactions and order information for tracking and reporting

·     Collaborate with team members to identify and implement improvements in order fulfilment processes

·     Follow company policies and procedures consistently to deliver a reliable customer experience

·     Use computer systems and CRM tools effectively to manage customer data and order processing

·      Manage multiple tasks efficiently in a fast-paced, target-driven environment to meet service goals

Job Requirements:

·      At least 2 years of experience in a customer service or call-centre environment

·      Excellent communication and interpersonal skills, with a friendly and professional demeanour

·      Strong problem-solving and decision-making abilities to handle customer queries effectively

·      Proficiency in using computer systems and customer relationship management (CRM) tools

·      Ability to work in a fast-paced, target-driven environment and multitask efficiently

·      Commitment to providing a high level of customer satisfaction

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically

Job Summary

This role supports the sales team by managing customer orders, handling enquiries, and ensuring smooth coordination between customers, warehouse, and internal teams. You will play a key role in making sure orders are processed accurately, deliveries are on time, and customers receive prompt and professional service.

Responsibilities

1. Order Processing & Coordination

• Process customer purchase orders accurately in the system
• Check order details such as pricing, quantities, delivery terms, and payment terms
• Create sales orders, acknowledgements, and invoices
• Track orders from confirmation to delivery and invoicing
• Follow up on delays and escalate issues when needed
• Coordinate with warehouse on stock availability and packing
• Arrange deliveries with logistics providers and freight forwarders

2. Quotation & Tender Support

• Prepare and send quotations based on pricing provided
• Maintain a record of quotations and follow up with customers
• Support tender submissions (documents, approvals, deadlines)
• Ensure all product details, pricing, and lead times are accurate

3. Customer Service

• Act as the main contact for customer enquiries (email, phone, messaging)
• Provide updates on order status, delivery timelines, and stock availability
• Handle return requests (RMA) and coordinate replacements or credits
• Log and track customer issues, escalate when necessary
• Maintain and update customer information in the system

4. Invoicing & Documentation

• Prepare delivery orders, invoices, and credit notes accurately
• Work with finance on credit checks and payment follow-ups
• Ensure all documents are properly recorded and easy to retrieve
• Prepare shipping documents for export orders when required

5. Sales Administration & Reporting

• Maintain order tracking and sales pipeline records
• Prepare weekly and monthly reports (orders, sales, backorders)
• Support coordination of customer visits, demos, and events
• Assist with purchase orders to suppliers and tracking deliveries
• Support logistics for trade shows or exhibitions when needed

6. Inventory & Warehouse Support

• Monitor stock levels and highlight low inventory
• Assist with goods receiving and system updates
• Support stock counts and reconciliation

Requirements

Minimum Requirements

• Diploma or higher in Business, Sales, Supply Chain, or related field
• At least 2 years of experience in sales support, customer service, or similar roles (preferably B2B)
• Good knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience using ERP or CRM systems (e.g. SAP, Odoo, etc.)
• Good communication skills in English

Preferred (Good to Have)

• Experience in distribution, technical products, or related industries
• Knowledge of export documentation and logistics processes
• Experience working with regional teams or customers

Key Skills & Attributes

• Detail-oriented and accurate in work
• Customer-focused with good communication skills
• Able to manage multiple tasks and deadlines
• Proactive and able to solve problems independently
• Team player who can work across departments
• Responsible and able to handle sensitive information

Employment Details

• Full-time, permanent role
• Office-based position

Customer Experience Specialist

• Handle and resolve all customer queries received via phone, email etc
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.

REQUIREMENTS

• Min 3 years of related customer services/Order Fulfilment experiences

Salary: Up to $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

• Oversee the submission of Main Contract progress claims, variation claims, and EOT claims.
• Lead the preparation and negotiation of subcontract agreements and final accounts.
• Resolve contractual disputes with consultants, subcontractors, and suppliers.
• Manage cost estimation, budgeting, and cost control for construction projects.
• Prepare detailed cost comparisons and procurement recommendations for review by senior management.
• Monitor and control project expenditures to ensure adherence to budgets.
• Lead the preparation and submission of variation orders, claims, and EOT requests.
• Ensure all claims are supported by accurate documentation and comply with contract terms.
• Prepare and present detailed financial reports, including cost forecasts and cash flow projections.

Job Requirements :

• Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.
• Minimum 5 years of experience as a Quantity Surveyor in the construction industry

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• Strong understanding of construction and engineering principles.
• Proficiency in cost estimation and quantity takeoff techniques.
• Knowledge of relevant construction contracts and procurement processes.
• Analytical skills to evaluate and manage project costs effectively.
• Attention to detail to ensure accuracy in cost calculations and reporting.

REQUIREMENT /QUALIFICATION

• Degree / Diploma in Building or its equivalent
• 3 years and above experience as QS in main-con companies
• Good Pay + Good allowance + Good Bonus
• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Summary

Our client a lifestyle wellness Company is seeking for a Marketing & Events Executive with marketing agency experience and the selected Candidate will be responsible for planning, executing, and coordinating marketing campaigns and corporate events to enhance brand visibility, engagement, and business growth. This role requires strong organizational skills, creativity, and the ability to manage multiple stakeholders across regions.

Key Responsibilities

Global Marketing Campaigns

• Support the development and rollout of global marketing campaigns across regions

• Ensure consistent brand positioning, messaging, and visual identity across all markets

• Coordinate with country teams to localize campaigns while maintaining global brand standards

• Oversee production of marketing collateral (digital, print, video, event materials

Brand & Creative Coordination

• Work closely with design and creative teams to ensure high-quality, premium outputs

• Provide input on campaign concepts, key visuals, and brand storytelling

• Maintain consistency across all touchpoints, including events, social media, and marketing materials

Event Planning & Execution

• Plan, coordinate, and execute corporate events, incentive trips, conferences, and product launches

• Manage end-to-end event logistics including venue sourcing, vendor coordination, travel arrangements, and on-site execution

• Develop event timelines, run sheets, and rehearsal schedules

• Liaise with internal teams and external partners (agencies, hotels, suppliers) to ensure smooth delivery

• Oversee on-site operations and troubleshoot any issues during events

Content & Communications

• Draft and refine marketing copy, event announcements, and internal communications

• Coordinate bilingual content (English & Chinese) where required

• Support social media and digital marketing initiatives

Stakeholder Coordination

• Collaborate with cross-functional teams across different countries/regions

• Manage communication with vendors, partners, and stakeholders

• Ensure alignment on timelines, deliverables, and expectations

Budget & Reporting

• Assist in budgeting, cost tracking, and vendor quotations

• Monitor expenses and ensure cost efficiency

• Prepare post-event reports and performance analysis

Requirements

• 2–5 years of experience in marketing and/or event management with experience working with agencies and vendors

• Strong in marketing, project management and organizational skills

• Excellent communication and interpersonal skills

• Ability to work under pressure and manage multiple projects simultaneously

• Proficiency in Microsoft Office (PowerPoint, Excel, Word)

•  Bilingual in English and Chinese

Remuneration & Benefits

• Salary up to S$4,000 (Depend on experience) + variable performance bonus

• 10 mins walk from Labrador MRT

• Working Hours: 9:00 am – 5:00 pm (Monday – Friday

Experience applicant kindly sends in your resume we regret that only shortlisted candidate will be contacted.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)