Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Operations Customer Service Executive (OCSE) 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

To ensure clients’ enquiries, escalations and appeals for the long-term care schemes are responded and managed in a timely and client-centric manner

• Handle enquiries and coordinate with stakeholders to look into clients or caregivers requests and feedback to achieve closure on issues raised
• Process appeals and back payments accurately
• Maintain a 100% accuracy in administrative functions and generate letter reports within the time frame given
• Ensure clients’ requests for updates are captured in the system, particularly adding care-of addresses and opt-out from long term care schemes.
• Ad hoc projects which may be assigned by supervisor

Job Requirements

• Degree in any discipline with 1 year of experience in customer service or Diploma with 5 years of relevant experience
• Good analytical, writing and interpersonal communication skills
• Excellent customer service and interpersonal skills
• Meticulous and inquisitive attitude with strong follow-up skills
• Team player with high level of initiative and able to work independently and under pressure.
• Proficiency in Microsoft Office

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are looking for a TDS Customer Success Executive who will act as the primary point of contact for clients, handling TDS-related queries, payroll compliance support, and customer communication. The role requires strong client-handling skills along with a working understanding of TDS processes and statutory compliance.

Key Responsibilities
* Handle client queries related to TDS, payroll, and statutory compliance via calls, emails, and tickets
* Provide timely and accurate resolutions to customer issues
* Support clients on TDS filings, challans, Form 24Q / 26Q, Form 16/16A, and related processes
* Maintain proper documentation of client interactions and resolutions in CRM/ticketing tools
* Ensure high levels of customer satisfaction and service quality
* Follow up on pending client actions and ensure closure within defined TATs

Looking for a self-motivated and highly driven GST Customer Success Executive.

About the Customer Success Team:

The Customer Success team is integral to ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a GST Customer Success Executive, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn. The ultimate goal is to ensure that customers are successful and fully engaged.

Key Responsibilities:

• Understand clients objectives and align Masters India's products to meet their needs.
• Demonstrate the value of Masters India's solutions to customers and ensure high levels of product adoption.
• Identify both stated and unstated customer issues, providing proactive solutions.
• Build strong relationships with clients to foster trust and long-term loyalty.
• Manage the entire customer lifecycle, including onboarding, training, and ongoing product usage.
• Monitor customer engagement to identify at-risk accounts and deploy strategies to mitigate churn.
• Track account health, continuously identifying opportunities to enhance product usage.
• Serve as the customer advocate, providing feedback to internal teams such as Product and Tech to improve our offerings.
• Educate customers on relevant product features, functionalities, and best practices tailored to their specific business needs.
• Gain a deep understanding of MIs product roadmap to communicate its value to clients effectively.
• Utilize MixPanel to track usage patterns and create actionable insights.
• Equip customers with knowledge of MIs self-service tools like JIRA and resources.

If you are dedicated to creating exceptional customer experiences and driving business value, we'd love to have you join our team!

• Prepare Bills of Quantities
• Obtained quotations and do up evaluation for quotations
• Prepare the sub-contract/purchasing document for review & approval
• Cost management of projects.
• Assist the supervisor in the preparation of EOT, acceleration, prolongation and cost claims etc.
• Prepare final accounts of sub-contract work
• Prepare progress payment certificates for sub-contractors
• Attend meeting as and when required.
• Other duties as assigned.

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Oversee the submission of Main Contract progress claims, variation claims, and EOT claims.
• Lead the preparation and negotiation of subcontract agreements and final accounts.
• Resolve contractual disputes with consultants, subcontractors, and suppliers.
• Manage cost estimation, budgeting, and cost control for construction projects.
• Prepare detailed cost comparisons and procurement recommendations for review by senior management.
• Monitor and control project expenditures to ensure adherence to budgets.
• Lead the preparation and submission of variation orders, claims, and EOT requests.
• Ensure all claims are supported by accurate documentation and comply with contract terms.
• Prepare and present detailed financial reports, including cost forecasts and cash flow projections.

Job Requirements :

• Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.
• Minimum 5 years of experience as a Quantity Surveyor in the construction industry

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Summary

Our client a lifestyle wellness Company is seeking for a Marketing & Events Executive with marketing agency experience and the selected Candidate will be responsible for planning, executing, and coordinating marketing campaigns and corporate events to enhance brand visibility, engagement, and business growth. This role requires strong organizational skills, creativity, and the ability to manage multiple stakeholders across regions.

Key Responsibilities

Global Marketing Campaigns

• Support the development and rollout of global marketing campaigns across regions

• Ensure consistent brand positioning, messaging, and visual identity across all markets

• Coordinate with country teams to localize campaigns while maintaining global brand standards

• Oversee production of marketing collateral (digital, print, video, event materials

Brand & Creative Coordination

• Work closely with design and creative teams to ensure high-quality, premium outputs

• Provide input on campaign concepts, key visuals, and brand storytelling

• Maintain consistency across all touchpoints, including events, social media, and marketing materials

Event Planning & Execution

• Plan, coordinate, and execute corporate events, incentive trips, conferences, and product launches

• Manage end-to-end event logistics including venue sourcing, vendor coordination, travel arrangements, and on-site execution

• Develop event timelines, run sheets, and rehearsal schedules

• Liaise with internal teams and external partners (agencies, hotels, suppliers) to ensure smooth delivery

• Oversee on-site operations and troubleshoot any issues during events

Content & Communications

• Draft and refine marketing copy, event announcements, and internal communications

• Coordinate bilingual content (English & Chinese) where required

• Support social media and digital marketing initiatives

Stakeholder Coordination

• Collaborate with cross-functional teams across different countries/regions

• Manage communication with vendors, partners, and stakeholders

• Ensure alignment on timelines, deliverables, and expectations

Budget & Reporting

• Assist in budgeting, cost tracking, and vendor quotations

• Monitor expenses and ensure cost efficiency

• Prepare post-event reports and performance analysis

Requirements

• 2–5 years of experience in marketing and/or event management with experience working with agencies and vendors

• Strong in marketing, project management and organizational skills

• Excellent communication and interpersonal skills

• Ability to work under pressure and manage multiple projects simultaneously

• Proficiency in Microsoft Office (PowerPoint, Excel, Word)

• Bilingual in English and Chinese

Remuneration & Benefits

• Salary up to S$4,000 (Depend on experience) + variable performance bonus

• 10 mins walk from Labrador MRT

• Working Hours: 9:00 am – 5:00 pm (Monday – Friday

Experience applicant kindly sends in your resume we regret that only shortlisted candidate will be contacted.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Looking for a fun, energetic job with fast growth?

We are expanding our team in Singapore and are hiring immediately!

✨ What you’ll do:

• Represent brands at events & roadshows
• Engage with customers face-to-face
• Work in a fun, fast-paced environment

✨ We offer:

• No experience needed (training provided)
• Weekly pay + attractive incentives
• Flexible schedule
• Career progression opportunities