Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

JOB SCOPE

• Liaise and arranging with client, shipping line,co-loaders and overseas agents.

• Handle full set of Export , Import , Crosstrade , Permit, Etc  

• Attend to any incoming calls or enquiry.

• Any other ad-hoc assignment as and when required

• Team Player with positive mindset & cheerfuldisposition

• Good communication skill

• Knowledge of singapore customs Tradeweb/tradepallete .

• Min 1year's experience in freight forwarding industry

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Opportunity: Customer Service & Events Executive (Part-Time)

Are you a proactive individual who thrives in dynamic environments? We are looking for a versatile Customer Service cum Events Executive to join our team. This role is perfect for those looking to gain hands-on experience in corporate operations, event management, and client relations.

Why Join Us?

• Competitive Pay: $12.00 – $15.00 per hour (based on experience).

• Flexible Growth: Gain exposure to both the operational and creative sides of event planning.

• Mentorship: Work closely with senior leadership in a supportive, high-energy environment.

• Prime Location: Based at our modern office at Labrador Tower.

Key Responsibilities

• Client Engagement: Act as the first point of contact for guests and candidates, ensuring a professional and welcoming experience.

• Event Coordination: Assist in the end-to-end planning and execution of agency events, seminars, and recruitment drives.

• Administrative Support: Manage schedules, coordinate meeting room bookings, and maintain essential records.

• Communication: Handle inquiries via phone, email, and WhatsApp with clarity and poise.

• Project Assistance: Support the team in ad-hoc projects, including social media content coordination for event highlights.

Requirements

• Education: A Bachelor’s Degree in any field.

• Attributes: Highly organized, detail-oriented, and able to multitask in a fast-paced setting.

• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic digital communication tools such as canva, trello, capcut.

• Availability: Able to commit to 2-3 days per week, mostly during weekdays working hours 10am to 5pm. Only need to work on weekends or after office hours when there is event going on.

How to Apply

Interested candidates, please click Apply Now to submit your updated resume.

Shortlisted candidates will be notified for an interview.

• Coordinate closely with families, religious representatives, government authorities, and service providers to ensure the smooth and seamless delivery of funeral services.
• Oversee parlour operations and facility management, ensuring that halls, equipment, and IT systems are fully operational and properly maintained.
• Manage the procurement of supplies, handle service bookings, and maintain accurate records within the system.
• Provide compassionate and empathetic support to bereaved families during their time of need.

Requirements:

• As the majority of our clients are Chinese speaking, proficiency in Mandarin is essential for this role.
• Demonstrate strong communication and customer service skills.
• Possess solid administrative capabilities to effectively manage daily operations.
• Exhibit empathy while maintaining a high level of professionalism.
• Able to work over the weekend and public holiday.

To apply, please email your updated resume to
siewhua@recruitco.com.sg
(Only shortlisted candidates will be notified.)
Lim Siew Hua, Registration No. 1984199
RECRUITCO PTE. LTD., EA License: 25C3218

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Prepare Bills of Quantities
• Obtained quotations and do up evaluation for quotations
• Prepare the sub-contract/purchasing document for review & approval
• Cost management of projects.
• Assist the supervisor in the preparation of EOT, acceleration, prolongation and cost claims etc.
• Prepare final accounts of sub-contract work
• Prepare progress payment certificates for sub-contractors
• Attend meeting as and when required.
• Other duties as assigned.

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Oversee the submission of Main Contract progress claims, variation claims, and EOT claims.
• Lead the preparation and negotiation of subcontract agreements and final accounts.
• Resolve contractual disputes with consultants, subcontractors, and suppliers.
• Manage cost estimation, budgeting, and cost control for construction projects.
• Prepare detailed cost comparisons and procurement recommendations for review by senior management.
• Monitor and control project expenditures to ensure adherence to budgets.
• Lead the preparation and submission of variation orders, claims, and EOT requests.
• Ensure all claims are supported by accurate documentation and comply with contract terms.
• Prepare and present detailed financial reports, including cost forecasts and cash flow projections.

Job Requirements :

• Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.
• Minimum 5 years of experience as a Quantity Surveyor in the construction industry

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job ID: 1489748

Responsibilities :

• Perform daily sales closing and reconciliation.
• Support Accounts Payable (AP) functions, including processing supplier invoices and preparing payments.
• Assist with Accounts Receivable (AR) activities as required.
• Maintain accurate accounting records and supporting documentation.
• Assist in month-end closing and reconciliation processes.
• Ensure proper filing and organization of financial documents.
• Liaise with internal stakeholders and external vendors on finance-related matters.
• Provide general accounting and administrative support to the Senior Accounts team as needed

Requirements :

• Diploma in Accountancy or equivalent qualification.
• No experience required or candidates with 1 year of accounting experience are welcome to apply.
• Basic understanding of accounting principles.
• Able to work independently in a fast-paced environment.
• Detail-oriented with strong accuracy in handling financial data.
• Team player with the ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office applications, especially MS Excel.
• Responsible, well-organized, and capable of managing routine accounting tasks efficiently.
• Good communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Resourceful, organized, and able to multitask effectively.

To Apply, please kindly email your updated resume to elaine@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Poh Geok (Elaine)

EA Personnel Reg. no.: R1105330

EA License no.: 07C5771

Company Overview

We are a community-driven cafe bar in Raffles Place, serving specialty coffee and brunch by day and transforming into a vibrant social venue with music, drinks, and curated experiences by night. We focus on hospitality that builds relationships and community.

Job Summary

This role blends guest experience, events, and sales. You will engage guests on the ground, curate and execute events, and actively drive event bookings and revenue for the space.

Responsibilities

• Build and nurture strong relationships with guests to create memorable experiences that encourage repeat visits
• Engage guests on the floor to increase customer retention and loyalty
• Drive event sales by securing corporate bookings, celebrations, and private functions
• Respond promptly to event enquiries, prepare tailored proposals, and close sales deals effectively
• Coordinate and execute events from initial planning through on-site delivery to ensure successful outcomes
• Collaborate with brands and partners to develop and implement event activations and collaborations
• Manage reservations, VIP guests, and special occasions with attention to detail and personalized service
• Support CRM initiatives by leveraging guest data to increase repeat visits and customer spending
• Track and analyze event performance and revenue against targets to inform sales strategies

Preferred competencies and qualifications

• Minimum 1–3 years of experience in hospitality, events, or sales roles
• Experience in events coordination or sales conversion is a strong plus
• Strong communication, presentation, and closing skills
• Outgoing personality with confidence in engaging guests and clients
• Organized with the ability to manage multiple events and projects simultaneously
• Willingness and ability to work evenings, weekends, and during event hours

About the Role

We are looking for a reliable and proactive individual to join our team as a Client Experience & Sales Executive.

You will be the first point of contact for students and parents, managing enquiries, guiding them through lesson sign-ups, and assisting with instrument and accessory selection.

This role combines customer service, operations, and consultative sales — with clear progression opportunities into senior operations or centre management.

Salary & Benefits

• Base salary: $2,100 per month
• Performance & sales incentives
• Typical monthly earnings: $2,500 – $3,200
• Staff discounts on instruments and accessories
• On-the-job training and development
• Supportive and structured working environment
• Career progression based on performance

Work Schedule & Eligibility

• 5-day work week
• Saturday and Sunday are mandatory working days
• 2 off days on weekdays
• Retail hours (approx. 10:30am – 7:30pm)
• Open to Singaporeans and PRs only

Key Responsibilities

Customer Experience & Enquiries

• Respond to enquiries via WhatsApp, phone, and walk-ins
• Guide students and parents through trial lessons and enrolment
• Provide clear, professional, and timely communication

Instrument & Retail Sales

• Recommend suitable violins, cellos, and accessories based on customer needs
• Assist walk-in customers with product selection
• Build trust through honest, consultative recommendations (no hard selling)

Operations & Administration

• Support lesson scheduling and student records
• Track attendance and assist with daily operations
• Handle basic billing and administrative tasks
• Maintain a clean and organised centre environment

Team Support

• Coordinate with teachers on schedules and updates
• Assist with recitals, events, and centre activities

Requirements

• At least 1 year of customer service or sales experience
• Good communication skills in English
• Confident interacting with customers and making recommendations
• Organised and able to handle multiple tasks efficiently
• Responsible and follows through on commitments
• Comfortable working weekends and retail hours
• Interest in music or education is a strong advantage

How to Apply

1. A short introduction about yourself
2. Your relevant experience
3. Why you are interested in this role

Only shortlisted candidates will be contacted for an interview.

About LVL Music Academy

LVL Music Academy is a music school and instrument shop in Singapore offering lessons, instruments, and repair services under one roof. We provide a structured and supportive environment for both students and team members to grow.

Location: Changi Cargo

Working Hour: Mon - Fri, 9am-6pm

Job Scope:

To Assist In Customer Service Dept Reporting To Team Manager
Must Be Self Movitated And Able To Work Independently
Must Have The Passion In Learning And To Accept This Task
Some Knowledge In Air And Sea Logistics Is An Advantage
To Handle All Customers Rating For Both Air And Sea
To Liaise With Air And Sea Carriers
To Liaise With Customers
To Handle All Sea Documentation Work Like Bookings, Bl Etc(If Required)

Requirements:
Min O Level

Able To Write and Speak Good English
Able To Use and Handle Microsoft Office And All Emails

Summary:

• Various industries hiring: Corporate/ hospitality industry

• Location: Central/ Bugis

• 5 Days

• Good career growth

• Training provided
  

Job Scope:

Customer Service Executive (B2B- Mon to Fri)

• Deliver high-quality customer support for certification and training services to clients

• Handle customer enquiries via phone and email with prompt and professional responses

• Prepare service quotations and guide customers through the end-to-end service delivery process

• Build and maintain strong and positive client relationships

• Coordinate closely with operations teams to ensure smooth and efficient service execution

• Maintain accurate records and perform customer service administrative duties

• Support marketing initiatives by identifying customer needs and contributing to lead generation efforts

• Collaborate with team members to achieve service excellence standards and business objectives

Reservation Officer/ Executive (Hospitality - 5 days Shift rotation)

• Handle reservation requests and enquiries across all market segments

• Maintain strong knowledge of Property Management Systems (PMS) and channel distribution tools

• Process reservations accurately and ensure all bookings are updated in a timely manner

• Assist the Revenue Manager in managing room inventory and yield optimisation

• Support revenue forecasting and channel distribution activities

• Prepare and analyse revenue reports as required

• Maintain proper administrative records and ensure all documentation is up to date

• Perform any other duties as assigned by the supervisor

Requirements:

• GCE 'O' Level / Diploma or equivalent

• Able to multitask and handle work independently in a fast-paced environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Prior experience in customer service or administrative roles will be an advantage
  

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 8XY376YV

ROLES AND RESPONSIBILITIES:

1. Showroom Operations

Ensure duty team is performing their duty within guidelines.

Facilitate plan showroom/test drive vehicles schedule/movement.

Ensure customers are promptly attended and assist to attend to customers when SCs are all

engaged with customers.

Ensure showroom and demo vehicles are in immaculate condition.

 VES Labels, Award Tents Cards, QR Code, Vehicle Plates, Brochures, Bottle Waters, etc.

2. Sales Support

Ensure Walk-in leads are entered into Sales Force

Assist and support Sales Consultants on product related queries

Verifying bookings in vehicle stocklist & leads records in Sales Force

Assist on Pricelists, Online Sales Portal, Property Charts, Circulars.

Compilation of daily and weekly sales reports

3. Market Research & Product Analysis

Analyse competitor product offerings & pricing strategies.

Analyse and compile previous month OMV to provide insight to competitor new car model

registration.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )