Total 788 Senior Executive customer experience manager job vacancies in The Philippines

• Handle air export bookings and shipment arrangements
• Coordinate with customers and internal stakeholders to meet delivery schedules
• Prepare invoices, permits, reports, and Airway Bills accurately and on time
• Update customers on flight details, freight status, and delivery progress
• Follow up on cost approvals, GST billing, and payment collection
• Attend to customer enquiries promptly and professionally

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd 
EA License No. 20C0270

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Attend to customer's enquiries on job order status, availability and co-ordination of tasks.
• Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers.
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery.
• Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines/ customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.

Job Requirements:-

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the transport and logistics industry.
• Strong attention to detail and ability to work under pressure.
• Excellent organizational and problem-solving skills.

About Anake

Anake is your personal guide, from making sense of your skin’s genetic blueprint, to gaining a deeper knowledge of who you are, we are committed to tailoring a complete skincare regime that perfectly complements your genes. We aim to help everyone optimise their skin health through powerful and innovative technologies that make us the most preferred beauty brand.

For more information, please visit www.anake.com.sg

Why Join Us

Love skincare? Obsessed with helping others feel confident in their skin? We’re on the lookout for friendly, passionate, and reliable individuals to be the voice of our fast-growing skincare brand as part of our Customer Service team! If you’re a people-person with a love for beauty and glowing skin, we want YOU!

Bonus perks!
You’ll be joining a fun, supportive team with a fully stocked pantry (snack lovers, we see you!)

About the Role

We are seeking a highly motivated Administrative Executive who is eager to challenge themselves, push beyond limits, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.

Administrative Support

• Provide administrative assistance to the Finance and HR team, including filing, scanning, and accurate data entry.
• Support ad-hoc tasks and projects as required by the management team.

Customer Engagement

• Retrieve, update, and manage client records while ensuring accuracy and confidentiality.
• Schedule and manage facial appointments, coordinating with therapists for proper timing and resource allocation.
• Assist in planning and executing customer membership and loyalty programmes.
• Provide accurate information to clients on services, promotions, and ongoing packages.
• Conduct follow-ups to gather client feedback and ensure post-service satisfaction.
• Handle all incoming phone calls and emails professionally and promptly.
• Address customer complaints and carry out service recovery with tact and professionalism.

Requirements

• Prior experience in administrative support or customer service is an advantage.
• Strong communication and interpersonal skills, with the ability to engage clients effectively.
• Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
• Positive mindset, willingness to learn, and ability to thrive in a fast-paced environment.

Working Hours & Arrangement

• 5 days work week - 9am to 5pm
• Half-day Work From Home; required to be contactable to answer client's queries

Compensation & Benefits

• Salary Range: $2,200 – $2,800 (based on experience)
• Fun and vibrant working environment
• Exciting benefits and staff perks
• Opportunities for career growth and development as the company expands internationally

Join Our Team! Become a Customer Service Executive at Real Madrid Foundation Football & Basketball School

Are you passionate about sports and providing exceptional customer service? Do you want to be part of an internationally renowned brand that inspires young athletes? Real Madrid Foundation Football & Basketball School is looking for a dedicated Customer Service Executive to join our team and help us shape the future of aspiring players!

About Us

Real Madrid Foundation Football & Basketball School offers world-class training programs for children and youth, guided by the values and principles of one of the most successful sports organizations in the world. We focus on developing technical skills, teamwork, and personal growth both on and off the field.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

Requirements:

- Previous customer service experience

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

Join Real Madrid Foundation Football & Basketball School and be part of a team that’s changing lives through the power of sport!

Roles & Responsibilities

Key Responsibilities

• Obtain new clients and secure potential commercial and government projects.

• Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

• Manage sales inquiries for commercial and government projects.

• Consult with clients to ascertain requirements and needs.

• Submit tenders and negotiate prices with clients.

• Organize workflow to meet client deadlines for handover.

• Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Representative: Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Requirements:

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Mass Communications or equivalent.

• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Accuracy & Attention to Detail, Interpersonal Skills,
• Preferably non-executive specialized in Customer Service or equivalent

Interested candidate please write in to - Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Representative: Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Requirements:

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Mass Communications or equivalent.

• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Accuracy & Attention to Detail, , Interpersonal Skills,
• Preferably Non-Executive specialized in Customer Service or equivalent.

Job Description &Requirements

SpecificResponsibilities:

• Responsible for day to day management of all aspects of customer service
• Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails
• Support overseas relocation team to execute daily activities and meet objectives associated with all tasks assigned
• And any other administrative duties as assign

JobSpecifications/Requirements:

• Diploma or Degree or its equivalent
• Min. 1 year in Customer Service & Administrative support role
• Proficient in MS Office in particular EXCEL and WORD
• Fluent in English and able to speak Japanese in order to liaise with Japanese speaking customers
• Positive disposition with high energy to learn new things; highly organized and ability to multi-tasks
• High inter-personal skills; ability to interact with all levels of personnel so as to achieve smooth communications

WorkingArrangements:

WorkLocation: 2 Bukit Merah Central, #08-01, Singapore 159835

WorkDays: Mondays to Fridays

WorkHours: 8:30AM to 5:30PM

Launch Your Sales & Marketing Career with Euphoria Organization!

Are you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industries!

Why Join Us?

• Comprehensive, hands-on training to build real-world skills
• Clear, fast-track career advancement with leadership opportunities
• Supportive, vibrant, and collaborative team culture
• Exciting overseas exposure and professional networking
• Meaningful experience that opens doors for your future

Your Role:

• Assist clients in planning and executing effective sales campaigns and marketing strategies
• Engage customers face-to-face to promote products and create lasting relationships
• Collaborate with your team to develop ideas that drive sales growth
• Participate in ongoing training and team-building activities to sharpen your skills

Who We’re Looking For:

• Strong communicator in English preferred
• Positive, motivated, and eager to learn
• Passionate about building connections and making an impact

Training will be provided for individuals with no prior experience. Apply now and grow with Us!

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

❤️Executive Sales Consultant

(Looking For New Career Opportunity + No Relevant Experience Required)

❤️Earn $3000 Salary + High Active Comms = $8000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(It Is Common For New Personnels Without Experience To Fetch At Least $8000 Monthly Income Over Here)