Total 1,172 Manager level Information Technology job vacancies

The Senior Manager / Manager in the Industry Development Division 1 is responsible for the strategic implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives. This role demands a strong emphasis on data capabilities, requiring close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous process improvement.

Reporting to the Team Lead, you will play a pivotal role in enhancing the impact and effectiveness of industry development initiatives.

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring

• Lead programme roll-out by engaging and coordinating with stakeholders to implement programmes and policies, ensuring accurate gathering and reporting of training statistics.
• Drive data extraction and interpretation efforts to support programme interventions and delivery, leveraging data to inform strategic decisions.
• Review and refine operational policies, identifying opportunities for process improvements to enhance programme efficiency.
• Conduct comprehensive evaluations of programme impact, regularly reviewing and assessing programme effectiveness to inform strategic direction.
• Spearhead CET interventions by collaborating with internal stakeholders to develop and execute sector-specific support plans.
• Effectively communicate findings and recommendations to stakeholders, facilitating the implementation of improvements and driving change initiatives.
   

Systems Coordination

• Oversee system transition activities, ensuring seamless data preparation, cleansing, and integrity for programmes, agreements, and courses in the Training Grant System.
• Lead user requirements gathering and user acceptance testing to ensure system functionality aligns with strategic objectives.
   

Administrative and Financial Oversight

• Monitor and manage programme budgets, cashflow utilization, and project outcomes to ensure financial accountability and strategic alignment.
• Oversee Customer Relationship Management (CRM) cases, ensuring timely and effective responses to enhance stakeholder satisfaction.
• Review and maintain user permissions for various systems, ensuring security and accuracy.
• Lead efforts to improve knowledge management processes within the division, fostering a culture of continuous learning and innovation.
• Develop and implement innovative solutions to streamline processes, driving efficiency and productivity across teams.

Requirements:

• Possess the required competencies to execute the job duties proficiently

• Minimum  5 years of relevant experience, preferably in programme management or industry development with a strong focus on data capabilities.

• Experience in data analysis,interpretation and strategic application.

• Proven project management skills with a track record of successful programme implementation.

• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.

• Demonstrated experience in stakeholder engagement and collaboration at a senior level.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

As a Technical Program Manager at SHIELD, you will drive execution across Product and Engineering for our global fraud intelligence platform. You will manage cross-functional delivery of security, and platform-critical initiatives, supporting teams from planning through release and ensuring predictable execution at scale. You will also coordinate our annual SOC 2 and ISO 27001 renewals, helping maintain SHIELD’s audit readiness and trust with customers.

• Drive execution of the product roadmap from planning through release. Coordinate sprints, manage cross-team dependencies, and track blockers to support on-time delivery.
• Maintain accurate, up-to-date project tracking in tools such as Jira, Linear or Asana. Provide clear, regular updates on progress, risks, and timeline changes to relevant stakeholders.
• Own day-to-day Engineering workflows, ensure tickets are well scoped, maintain documentation and change management processes.
• Act as the primary coordinator for annual SOC 2 and ISO 27001 renewals, manage auditor coordination, schedule interviews and gather required documentation.
• Support third-party vendor reviews and internal risk tracking to ensure required follow-ups are completed.

• Minimum 3 years of experience in relevant industries.
• Proven experience delivering software across Product and Engineering teams.
• Clear and structured communicator, with ability to summarize technical status and risks for stakeholders.
• Comfortable running focused meetings and driving follow-through across teams.

MAIN DUTIES AND RESPONSIBILITIES:

1. Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.

2. Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects

3. Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities

4. Spearhead the research, development and deployment of new-generation software engineering technologies

5. Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in C++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Strong analytical and problem-solving skills.
• Excellent team player.

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.

In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.

If you want to be part of this growth story, seize the moment and join us in APAC!

Overview

Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing the day -to-day activities and P&L of these accounts. They pro activelyidentify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a highly visible and challenging opportunity and requires high amount of commitment, business acumen, insurance industry domain experience, leadership qualities and motivated attitude to perform well.

Key Responsibilities:

Business

• Accountable for managing, retaining and developing ASEAN Insurance accounts/portfolio and driving profitable growth
• Drives new business across multiple account assignment
• Actively participates in account reviews and provides educated and relevant perspectives from a sales, delivery, or client POV
• Develops revenue and margin forecasts for assigned accounts
• Tracks assigned account financials and metrics to ensure accurate forecasts and P&L roll-up to Client Partner
• Applies appropriate sales tools, processes, and methods to ensure consistent, effective execution of tasks (e.g., Cognizant Way to Sell (CWTS), Client Value Framework (CVF), Client Messaging Framework (CMF), MSI Governance Model, Program Rescue)
• Expertise
• Exercises industry-relevant thought leadership about business solutions with clients
• Provides the insights and methods essential for analyzing client challenges
• Furnishes the consultative guidance needed to help clients recognize business challenges and set priorities
• Maintains knowledge of Cognizant’s breadth of solutions, with a specific focus on those relevant to the client’s industry domain

Relationships

• Establishes and manages trusted advisor relationships with key client stakeholders and decision makers based on Cognizant’s results-oriented delivery and industry domain expertise
• Builds consultative thought leadership and client partnering beyond the CIO level
• Leverages positive client relationships and engagement success to advance renewals, new business, and digital transformation opportunities
• Acts as an always-accessible point of contact for proactively handling critical client delivery issues
• Collaborates with CPs, SLSs, SLSMs, and delivery leadership to assess account planning in light of the client’s evolving business direction

Sales

• Builds and executes sales plans and solution proposals in collaboration with service line specialists, under Client Partner review and approval, and in alignment with the broader client strategy and account plan
• Orchestrates service line technical and delivery expertise in mapping client challenges to Cognizant offers, and in crafting and positioning winning solutions 
• Orients delivery teams to opportunities, engages them early in the sales cycle,and actively works to build better client understanding among team members
• Develops creative responses to RFPs / RFIs and drects other Cognizant resources as needed to address client challenges erages the technical insights and solution selling capabilities of Service Line Specialists (SLSs) and organizes the technical input and approvals needed to drive RFPs and proactive bids
• Provides solid value proposition to client to stop RFPs and single source the deal
• Drives “organic adjacencies” and backlog growth (existing projects, current project renewals/extensions, rate revisions)
• Actively scans for unmet needs or service expansion opportunities as a key component of strategic partnering with clients (prospects, qualifies, negotiates, and closes new business opportunities)
  

Leadership

• Actively participates in selecting and leading account team members as warranted by opportunity size or Client Partner request
• Provides coaching and mentoring to others and communicates best practices as required
• Monitors service delivery and works effectively with delivery teams to maintain delivery quality, cost efficiency, and success leveraging

Job Requirements

• Bachelor’s degree in technology or equivalent experience
• 12+ years of services industry experience in a client-facing consultative or engagement-management role
• 7+ years of business development and consultative account expansion, working with both technical and non-technical audiences (preferred)
• Seasoned business development professional with excellent track record in managing, retaining and developing businesses
• Strong knowledge of ASEAN market across technology and business segments within the Insurance sector
• Strong connects to the senior business and technology leadership in the Insurance accounts in ASEAN
• Experience managing large client P&L, including account reporting and metric assessment
• Solid understanding of and experience in account- and industry-relevantsolutions for Insurance clients
• Experience working within Insurance industry, and familiarity with associatedbusiness challenges
• Knowledge of leading Insurance IT Products in the market and ability to build partnership ecosystem with vendors and Insurtech will be an added advantage.
• Experience working on onsite / offshore model
• Experience working with teams in a matrixed organization to meet deadlines without sacrificing service quality
• Proven experience in new business development and leading / managing business activities in a dynamic environment
• Deep understanding of, and experience in, delivery of digital services /solutions

BIM Manager:

• At least 6 years of Singapore experience in Architectural and Structural BIM modelling and coordination for commercial, mixed-use, healthcare, or educational projects under a main contractor.
• Strong understanding of shop drawing development and multidisciplinary coordination requirements during the construction stage
•  Ability to set up and manage BIM models from 3Dto 6D implementation
• Proven capability to lead VDC meetings
• Manage the project BIM team.
• Good presentation and communication skills.

Job Summary

The Manager / Senior Manager (Customer Service) is responsible for overseeing and optimizing three core service areas: Field Service, Outsourced Call Centre, and Service Centre Operations. This role is critical in ensuring high-quality customer experiences, operational efficiency, and alignment with company service standards.

Candidates with experience managing a computer repair service centre are highly preferred.

Key Responsibilities

1. Field Service & Service Centre Operations

• Oversee field service and service centre operations, including scheduling, resource allocation, repair workflows, and turnaround times.
• Lead, coach, and manage large service teams, including supervisors and technicians, to ensure service excellence.
• Ensure consistent service standards, productivity, quality, and customer satisfaction across all service activities.
• Drive continuous improvement by identifying process gaps, optimizing workflows, and improving manpower and cost efficiency.
• Execute operational plans, ensure compliance with internal policies and industry practices, and achieve service objectives on a monthly, quarterly, and annual basis.

2. Outsourced Call Centre Management

• Act as the primary liaison for the outsourced call centre and oversee day-to-day operational performance in line with service strategy.
• Monitor performance against SLAs, KPIs, and quality standards, resolving operational issues to ensure productivity.
• Drive continuous improvement through analysis of service trends and performance data.
• Identify service gaps, implement best-practice improvements, and ensure effective coordination between call centre, field service, and service centre operations.

3. Service Governance & Continuous Improvement

• Assist the Customer Service Director in developing and implementing service policies, procedures, and KPIs.
• Prepare and analyse operational reports on service performance, costs, and customer satisfaction.
• Identify gaps, risks, and improvement opportunities across all service channels.
• Support service transformation and process improvement initiatives.

4. Customer Complaint Management & Escalation      

• Manage and resolve escalated customer complaints across all service channels in a timely and professional manner. 
• Act as a key escalation point for complex service disputes, working closely with internal stakeholders to achieve fair and compliant outcomes.
• Ensure proper documentation, investigation, and closure of complaint cases in accordance with company policies and regulatory guidelines.
• Analyse complaint trends and implement corrective and preventive actions to improve overall service quality.

5. Legal & Regulatory Case Support

• Support the organisation in handling formal customer disputes, including preparation of service records and investigation reports for mediation or legal review.
• Assist in attending mediation sessions or formal hearings (e.g. Small Claims Tribunal) when required, in coordination with management and legal counsel.

Qualifications and Experience

Education

• Diploma or Degree in any discipline.

Experience

• More than 7 years of experience in customer service or service operations within an IT, technology, or computer servicing environment.
• Proven experience managing big service operations with 20 people across multiple operational functions.

Skills & Competencies

• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer-oriented with a professional and friendly demeanour.
• Ability to work independently and collaborate with internal teams.   
• Strong customer complaint handling and dispute resolution skills, with the ability to manage difficult conversations professionally and confidently.
• Ability to handle legal-related service matters, including court attendance, mediation, and regulatory case follow-ups.
• Sound judgment and decision-making skills when managing complaint cases.
• Strong written communication skills for preparing investigation reports, responses, and legal documentation.
• Resilient, calm under pressure, and capable of managing challenging customer, legal situations and operations issues

Key Responsibilities:

• Manage and oversee the acquisition and development of software systems in organizational units.
• Oversee the development of Proof-of-Concept/ solutions for technical upgrade of software system and provide technical expertise on the development of software and platform features.
• Prepare reports and share the results and quality of the different software solutions and projects implemented in the organization.
• Expertise in Java/J2EE applications, Struts, Spring framework and ORM techniques to oversee and resolve production issues
• Identify improvements, patterns of issues, identify preventive actions, and provide technical / process guidelines for development teams.
• Collaborate with key stakeholders, Testers, and other teams (internal & external teams).
• Contributes to all phases of the development lifecycle, from Planning to Warranty.
• Participate in code reviews and design discussions to improve architecture, design & development processes.
• Mentor Freshers, SE & SSE, and provide technical guidance and leadership.

Technical and Functional Skills:

• 15+ years of experience in Banking domain in managing software systems. Deep knowledge and understanding of banking domain including loan origination and processing.
• Deep knowledge of object-oriented programming, design patterns, and best practices.
• Hands-on coding experience in Java, J2EE, Struts, Spring MVC, spring boot, REST WebServices, MQ to MDB conversion, Kafka, Microservices, Oracle DB, SQL, PL/SQL, JUnits, Unit Testing & Shell Scripts, and Git, Dev Ops, CI/CD & Jenkins.
• Experience with performance optimization, multithreading, and memory management.
• Certified in Java Programming.

Soft Skills:

• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.
• Excellent verbal and written communication skills.
• Leadership experience or a demonstrated ability to mentor junior developers.

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Job Responsibilities:

• Ensure the effective implementation of mitigation measures against scam calls and messages.
• Engage telco regulators and facilitate international cooperation to address the issue of scams at source.
• Perform horizon scanning of anti-scam development and other network defence measures and analyse the impact of these developments on regulatory and market policy.
• Play an advisory role regarding existing policy positions and new areas of policy work in the telecom and media space for scams.
• Organise and provide secretariate support for workgroups and forums. 

Job Requirement:

• Background in Computer Science, Social Sciences, Mass Communications or Legal Studies.
• At least 2 years of experience in an operations policy or technology policy related role in the private or public sectors.
• Strong interest in preventing scams and good knowledge of how telco operator and internet service providers operate. 
• Strong analytical, inter-personal and writing skills. 
• Experience in Public Policy, Horizon Scanning, Strategic Futures work would be advantageous. 

Responsibilities

• Manage daily manpower deployment for piping and steel works projects within shipyards to ensure efficient resource utilization
• Perform project costing analysis to support budgeting and financial tracking for shipyard projects
• Liaise effectively with shipyard management on project progress and daily operational matters to maintain alignment and resolve issues
• Report project status and daily activities to the management team to facilitate informed decision-making
• Supervise and coordinate the complete working team across multiple yards to ensure timely and quality project execution
• Apply hands-on experience in shipyard project handling to oversee piping and steel works operations and troubleshoot challenges

Preferred competencies and qualifications

• Possess Class 3 driving license as an added advantage to support site mobility and logistics

Overview

To obtain the most suitable Sika admixture approved with Sika customers, such as ready-mix concrete producers, contractors, precast producers etc. In case, standard admixtures do not meet the customer requirements, suggest suitable modifications in the concrete mix design or as a last option do modifications in the admixture formulation to meet the concrete requirements.

Duties and Responsibilities

• Managing a Team of 3 members for Admixture background.
• Product approval of new & existing customers leading to sales growth
• Understand and align product development as per customer requirement
• Mix designs as per customer requirements.
• Conduct Laboratory testing relating to Concrete, Aggregates, and Cement.
• Record, analyse, certify and prepare summaries of findings and maintain records of the results.
• Troubleshoot to determine reasons for problems of complaints.
• Provide technical support to customers /contractors on site.
• Engage into Product demonstration & testing
• Provide support to Sales team to conduct trials at site.
• Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions

Reporting to the Finance Manager, you will oversee the full spectrum of the hotel’s IT infrastructure, business systems, cybersecurity, and technology projects. You’ll be the go-to expert ensuring every digital touchpoint supports operational excellence and outstanding guest experiences.

IT Operations & Infrastructure

• Manage and organize all business applications, databases, and messaging systems in line with corporate standards and industry best practices.
• Develop, manage, and optimize the hotel’s IT infrastructure, including advance security and monitoring system, ensuring high availability, stability, and security.
• Monitor system performance and address any inefficiencies or system inadequacies proactively.

Budgeting & Procurement

• Prepare the hotel’s annual IT budget and submit to corporate for approval.
• Source, evaluate, and recommend IT systems and upgrades.
• Review, negotiate, and manage hardware/software maintenance agreements and licenses with vendors.
• Liaise with vendors and intermediaries / channels to ensure operational efficiency

Project Management & Change Control

• Spearhead and manage all hotel IT-related projects and initiatives.
• Lead change management processes to ensure smooth rollouts with minimal operational disruption.

User Training & Support

• Operate a responsive IT support function for all hotel users, liaising with global networks and supports.
• Educate team members on proper usage of systems and IT resources to minimize failures and downtime.

What You Bring?

• Minimum 7 years of IT experience, preferably within hospitality.
• Diploma or Degree in Information Technology, Business Studies, or equivalent experience.
• Strong proficiency in: Windows OSHotel applications such as Opera, Opera Cloud, Unifocus, Knowcross, Futurelog, Sun-microsystem, Quick HR, CISCO networks, DNS, website/email administration
• Excellent communication skills, both written and verbal.
• Customer-oriented mindset, calm under pressure, and solution-focused.
• Ability to work independently with strong ownership and accountability.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Product Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Define and manage the product vision and roadmap, translating concepts into impactful features that enhance user value.
• Partner with engineering, design, and marketing teams to deliver products efficiently from ideation through launch.
• Conduct A/B testing and leverage data insights to refine features and improve overall user experience.
• Coordinate and lead UAT alongside QA teams to ensure deliverables meet functional and business requirements.
• Advocate for customer needs by analyzing feedback and performance data to continuously enhance the product.
• Monitor industry trends and integrate relevant innovations to maintain product competitiveness.

APPLY NOW!!!

• Diploma/ Degree holder in a relevant field.
• Minimum 5-7 years of product management experience, preferably within technology or mobile application environments.
• Demonstrated experience managing products across the full lifecycle, applying agile methodologies where appropriate.
• Strong leadership and communication abilities, with the capacity to work effectively across cross-functional teams.
• Analytical and data-oriented, with the ability to derive actionable insights for product optimization.
• Familiarity with tools such as JIRA, Google Analytics 4, Firebase, and Confluence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82780 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview

To obtain the most suitable Sika admixture approved with Sika customers, such as ready-mix concrete producers, contractors, precast producers etc. In case, standard admixtures do not meet the customer requirements, suggest suitable modifications in the concrete mix design or as a last option do modifications in the admixture formulation to meet the concrete requirements.

Duties and Responsibilities

• Product approval of new & existing customers leading to sales growth
• Understand and align product development as per customer requirement
• Mix designs as per customer requirements.
• Conduct Laboratory testing relating to Concrete, Aggregates, and Cement.
• Record, analyse, certify and prepare summaries of findings and maintain records of the results.
• Troubleshoot to determine reasons for problems of complaints.
• Provide technical support to customers /contractors on site.
• Engage into Product demonstration & testing
• Provide support to Sales team to conduct trials at site.
• Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions