Total 1,224 Manager level Information Technology job vacancies

The Senior Manager (Oracle Finance Systems) acts as the primary technical authority and functional lead for the organization’s Oracle Fusion ecosystem, encompassing ERP, EPM, ORMB, and OIC. The central purpose of this role is to ensure the stability, integrity, and continuous improvement of financial services technology without the requirement of direct people management. This individual serves as the critical bridge between internal Finance stakeholders and the external Application Managed Services (AMS) vendor, held accountable for governing vendor performance against SLAs and ensuring high-quality
delivery of Change Requests (CRs). By maintaining a deep understanding of the end-to-end financial data flow—from billing in ORMB to consolidation in EPM—the Senior Manager ensures that all technical enhancements and system updates are architecturally sound, compliant, and strategically aligned with the company’s long-term financial roadmap.

• Vendor Performance Governance: Drive the external AMS team to meet and exceed contractual SLAs for incident resolution and system availability. Ensure the vendor moves beyond "quick fixes" to permanent root-cause resolution.

• Change Request (CR) Lifecycle Management: Act as the lead technical architect for CRs; translate Finance business requirements into detailed functional/technical specifications for the vendor to execute.

• Integration & Middleware Oversight (OIC): Oversee the Oracle Integration Cloud (OIC) layer to ensure seamless data flow between ORMB (Billing), ERP (General Ledger), and EPM (Consolidation), preventing data silos or synchronization failures.

• Financial Module Integrity (ERP/EPM/ORMB): Maintain the architectural integrity across the suite, ensuring that a change in the Revenue Management (ORMB) engine does not negatively impact Financial Reporting (ERP) or Planning (EPM).

• Quarterly Update Strategy & Testing: Lead the impact assessment and regression testing cycles for Oracle’s mandatory quarterly cloud updates, ensuring the AMS vendor validates all business-critical workflows before the production push.

• Technical Debt & Optimization: Periodically audit the system configuration to identify and decommission redundant customizations, pushing the vendor toward "out-of-the-box" functionality to simplify future maintenance.

• User Acceptance Testing (UAT): Support the definition of UAT strategy for all major enhancements; serve as the final technical gatekeeper before any code or configuration is migrated to the Production environment.

• Stakeholder Management: Act as one of the technical points of contact for the Finance team, providing clear, non-technical updates on system health, CR progress, and long-term roadmap feasibility.

• Risk & Compliance Monitoring: Ensure the AMS team adheres to strict security protocols and data privacy standards (e.g., SOC1/SOC2, GDPR) during system maintenance and data handling.

• Strategic Vendor Reviews: Involved in monthly and quarterly business reviews (MBR/QBR) with the AMS provider to evaluate resource quality, delivery velocity, and the value-add of their services.

Requirements:

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related engineering discipline.

• ITIL 4 Foundation or Managing Professional certification, with strong knowledge of Incident, Change, and Problem Management.

• PMP (Project Management Professional) certification, with proven ability to manage the full lifecycle of Change Requests (CRs) and ensure timely, cost-effective delivery by AMS vendors.

Professional Experience

• Full Lifecycle Implementations:
  5–8 years of experience, including at least one end-to-end implementation of Oracle Fusion Cloud (ERP/EPM), spanning requirements gathering through post-go-live support.

• Specialized Billing Systems (ORMB):
  3–5 years of hands-on experience with Oracle Revenue Management and Billing (ORMB), managing complex pricing, rating, and high-volume invoicing within financial services environments.

• Middleware & Integration (OIC):
  Proven expertise in designing, implementing, and troubleshooting integrations using Oracle Integration Cloud (OIC), connecting Oracle Fusion with third-party systems such as banking platforms, tax engines, and legacy applications.

• Vendor Management (AMS):
  Demonstrated experience managing Application Managed Services (AMS) partners, including conducting Monthly and Quarterly Business Reviews (MBR/QBR) and ensuring adherence to Service Level Agreements (SLAs).

• Change Request (CR) Governance:
  Extensive experience leading the CR lifecycle, including impact assessment, effort estimation, vendor coordination, and ensuring delivery quality and compliance with coding standards.

• Financial Domain Expertise:
  Strong understanding of core financial processes, including General Ledger (GL), Accounts Payable/Receivable (AP/AR), Fixed Assets, and the financial month-end close process.

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth and profitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricing strategies.
• Conduct market research, analyse trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships to support product adoption and maximize market reach.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in IT sector.
• Knowledge in managing products, services, and technical solutions within IT or cybersecurity domains.
• Strong analytical and problem-solving capabilities, complemented by effective leadership and excellent interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Overview

AST Group Asia delivers cutting-edge Digital Transformation, Application Modernisation, and Infrastructure Solutions. Serving medium enterprises, multinationals, and government agencies, we enable clients to adopt modern technologies and achieve lasting business success.

Job Summary

We are seeking a strategic, results-driven Channel Distribution BDM to build, scale, and manage our indirect sales ecosystem. You will be responsible for architecting our go-to-market strategy across distributors, value-added resellers (VARs), system integrators, wholesalers, and retail partners. You will bridge the gap between our product capabilities and market demand—not by selling directly, but by enabling others to sell effectively.

Responsibilities

• Identify, prospect, and onboard new channel partners including distributors, VARs, agents, brokers, and retailers within assigned territories or verticals to expand market reach
• Conduct cold calls, emails, and face-to-face meetings to pitch value propositions and commercial incentives, securing partner commitments
• Negotiate contracts, discount tiers, and stock holding agreements to establish mutually beneficial partnerships
• Analyze territory data to map whitespace opportunities and target areas lacking distribution
• Manage a portfolio of 20-40 active channel partners by conducting weekly check-ins and quarterly business reviews to drive partner performance
• Own monthly and quarterly sales quotas for partner-sourced revenue, ensuring targets are met or exceeded
• Analyze partner sell-through data to identify slow-moving inventory or engagement gaps and implement corrective action plans
• Drive partner certification and training completion to enhance product knowledge and sales effectiveness
• Collaborate with marketing teams to develop co-branded campaigns and lead generation initiatives that empower partners
• Equip partners with sales tools, battle cards, and competitive positioning assets to improve sales outcomes
• Coordinate with Product and Operations teams to align supply chain capacity with partner demand, ensuring timely product availability
• Partner with Finance to manage channel pricing, margins, and resolve deal registration disputes
• Act as the internal "voice of the channel" to influence product roadmaps based on partner feedback and market needs
• Monitor competitor activity, pricing shifts, and market trends, reporting insights to product and leadership teams
• Identify gaps in the partner portfolio and recommend recruitment targets to strengthen channel coverage

Required competencies and certifications

• Bachelor’s degree in Business, Marketing, or related field
• Willingness to travel 30-50% within the assigned territory for partner meetings and industry events

Preferred competencies and qualifications

• 0-5 years of experience in channel sales, business development, or distribution management with a proven track record of opening new distribution channels and securing initial purchase orders
• Existing network within the target channel landscape such as IT VARs, Consultants, or Government Contractors
• Hunter mentality demonstrated by comfort with cold outreach and resilience in a new-business hunting environment
• Negotiation skills with demonstrated ability to close complex deal arrangements and partner agreements
• Proficiency in Salesforce or similar CRM tools to maintain disciplined sales pipeline management
• Excellent verbal, written, and presentation skills, including experience presenting to C-level stakeholders

• Handle regular preventive maintenance on the SD-WAN Platform Operations. 
• Support the expansion, upgrades and rollouts of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters. 
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services. 
• Analyze SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc. 
• Prepare statistical reports on network and equipment performance.
• Analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engage Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.

Skills for Success:

• A bachelor’s degree in electrical / Electronic / Computer Engineering / Computer Science / Information Systems.
• 8 years minimum IP network experience
• 3-5 years' experience with SD-WAN systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell.
• Possess expertise with Cisco SD-WAN,VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN,FortiSASE etc.
• Good understanding of Internet routingprotocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architectureand software upgrade    procedure.  Good analytical and trouble-shooting skillsin the area of technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI,Adva, proxmox and KVM.

Maintenance Manager / Equipment / Automation / Plastic Injection Moulding Machine/ Mechanical/ Electrical

• Permanent position/ MNC/ Manufacturing
• AWS bonus/ Annual Leave/ Medical Benefit/ Dental Benefit
• Near MRT
• 5 days’ work week: Mon- Fri /8.15am - 5.45pm

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Oversee preventive and corrective maintenance activities for all production equipment, including injection moulding machines and accessory equipment.
• Ensure timely resolution of machine issues through effective troubleshooting and coordination of repair activities.
• Develop and implement maintenance schedules to minimize machine downtime.
• Lead and manage the maintenance team, providing guidance, training, and performance management.
• Manage the maintenance and repair of mechanical, electrical, hydraulic, and pneumatic systems.
• Supervise complex tasks, such as injection screw and barrel cleaning, ensuring proper execution.
• Support troubleshooting of building equipment and systems in collaboration with other departments.
• Maintain accurate records of machine downtime, repair activities, and inventory usage.
• Ensure all maintenance activities adhere to safety and regulatory requirements.
• Analyze machine performance data to identify and implement improvement opportunities.
• Develop and optimize maintenance processes to enhance equipment reliability and operational efficiency.

Requirements:

• Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a related field.
• Min of 5-8 years of experience in maintenance management within a manufacturing environment.
• Strong knowledge of injection moulding machines, mechanical, electrical, hydraulic, and pneumatic systems.
• Expertise in troubleshooting complex machinery and systems.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Tan Chuan Liang (Ryan)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

ryan@rightrecruit.com.sg I www.rightrecruit.com.sg

Assistant Plant Manager (Hazardous Waste System)

• Office Location: Jurong East Singapore
• Working Hours: Mon – Fri 8am – 5pm, Sat 8am - 12pm
• Monthly Salary: Base up to $7000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview
The company is a provider of engineering and maintenance, repair, and overhaul (MRO) solutions. It supports industries such as offshore, marine, and energy by delivering fabrication, repair, and engineering services. The organization is recognized for its capabilities in structural work, precision manufacturing, and its commitment to safety and sustainable practices.

Responsibility

• Lead safety initiatives, enforce zero-harm policies, conduct audits, incident investigations, and deliver regular safety briefings.

• Ensure regulatory compliance across all plant operations in line with EHS regulations and industry standards.

• Oversee daily plant operations, managing throughput to meet waste processing targets while minimizing downtime.

• Coordinate maintenance programs and provide technical troubleshooting support for waste treatment equipment.

• Manage resources and workforce, including shift schedules, manpower allocation, and availability of chemicals, tools, and spare parts.

• Drive training, performance development, process optimization, and continuous improvement, including implementing 5S standards and evaluating new technologies or equipment upgrades.

Requirement

• Minimum Degree in in Environmental Engineering, Chemical Engineering, or a related field.
• Minimum 5 year of experience in waste treatment or industrial plant operations, with at least 3 years in a management role.
• Comprehensive knowledge of physical, chemical, and biological treatment systems, along with specialized waste equipment.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

We are seeking a Strategic Partner Manager (SPM) to develop, manage and maintain relationships with our key developer partners in the gaming industry. The SPM will play an important role within the APAC Gaming Partnerships team, supporting our range of strategic partners across key platforms. The SPM will help gaming partners optimize their presence and help maximize the value they generate from our various platforms. This role will work directly with game developers but will also interface with internal stakeholders and support the developer internally.

Responsibilities

• Think creatively with prominent companies in the gaming industry to build durable, long-term, and scaled partnerships by understanding their strategy and goals

• Provide thought leadership and perspectives in external meetings with partner executives

• Own adoption of Gaming platforms (including mobile SDK, instant games and cloud games) via developers and platform partners as scale

• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance

• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships at scale

• Use analysis and gaming industry expertise to source and develop new partner opportunities

• Manage and consult existing partners on building up their success on the gaming platform.

• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Minimum Qualifications

• 6+ years experience in business development or account management

• BS/BA in a highly quantitative field, such as Economics, Business commerce, or equivalent experience preferred

• Experience working effectively and cross-functionally with all levels of management, both internally and externally

• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment.

• Good understanding of the internet industry.

• Advanced skill in MS Excel, and PowerPoint.

• Native fluent in Vietnamese as you will be required to communicate with the external stakeholders in Vietnam in the local language.

• Willingness and ability to travel ~25% of the time.

Preferred Qualifications

• BA/BS degree

• Deep domain knowledge of the gaming industry

• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with game companies.

• Identify and leverage trends within industry of expertise/focus
  

  This posting is for a contract assignment with Tundra Technical Solutions to provide services to our client. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project.
  

• Leadership role with autonomy to make key decisions for Application roadmap and strategy 
• Permanent role with an established company 

About the company

Our client is an established MNC with over 20 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced Software Manager to join their team. 

About the job

Guide the complete lifecycle of application development projects. You will lead change management and application projects 

Managing a high-performing team of software Engineers. Providing essential mentorship, training, and performance evaluations. Ensure Operations efficiency: Ensuring that application runs smoothly 

Manage the performance and scalability of technology resources, ensuring all systems are optimized and sustainable for long-term use.

Act as a subject matter expert to identify and implement emerging technologies that provide a competitive edge.

Serve as the primary point of contact for application issues while providing training and regular project updates to end-users and vendors.

Maintain rigorous organizational standards, ensuring all applications comply with security standards 

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in application / software development. Exposure to microsoft technology or dotnet / .net is required for this role. Proven track record in managing a team is required for this role. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in Software / Application.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

Job Responsibilities:

Application Development & Delivery

• Lead the development and delivery of Enterprise Web API, Microservices and Data Modelling for the Bank with full capability / accountability for architecture deliverables (process, information, technology etc.) from concept to implementation.
• Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards
• Drive implementation work plan in collaboration with Architecture, Risk, Infrastructure, and Testing teams.
• Ensure timely and high-quality delivery of software releases aligned with business priorities.
• Oversee technical design reviews, code quality, and performance optimization.
• Manage application deployments and change control processes.
• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Incident & Problem Management

• Provide technical leadership during major incidents and escalations.
• Conduct root cause analysis and implement preventive measures.
• Collaborate with support teams to ensure smooth transition from development to production.

Team & Stakeholder Management

• Build and lead high-performing development teams across onshore and offshore locations.
• Mentor and coach team members to foster growth and technical excellence.
• Collaborate with business units, software vendors, and compliance teams to align delivery with strategic goals.
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 12–15 years of progressive experience in software development and technical delivery leadership roles.
• Strong expertise in Java, J2EE, with hands-on experience in Spring Boot, Spring Batch, Drools, and Apache Camel.
• Solid understanding of Java/J2EE design patterns and object-oriented design and modeling.
• Experience with ESB/SOA architectures and service governance/design principles.
• Proficient in REST, SOAP, WSDL, and IBM MQ for enterprise integration.
• Familiar with Spring Security, Netegrity, PKI, JCE, and JSSE for secure application development.
• Hands-on experience with Apache HTTP Server, JBoss, and Linux/Unix shell scripting.
• Skilled in CI/CD tools and practices including Git, Jenkins, Maven, Artifactory, SonarQube, Veracode, and Xray.
• Experience working with Control-M for job scheduling and automation.
• Collaborate with DevOps teams to establish automated build and deployment pipelines.
• Proficient with at least one RDBMS such as Oracle, MS SQL, or MariaDB.
• Comfortable working with a wide range of open-source technologies and cloud services.
• Proven ability to lead development teams, drive outcomes, and influence cross-functional stakeholders.
• Strong collaboration skills to work with DevOps, infrastructure, and business teams.
• Effective communicator with the ability to manage multiple teams and articulate complex technical concepts clearly.
• Demonstrated ability to work independently with a go-getter attitude and minimal supervision.
• Deep understanding of SDLC, Agile, and DevOps methodologies, with a focus on continuous improvement and delivery excellence.
• Cards domain knowledge in fraud management, collections, cards services, 3D secure and/or merchant acquiring is a plus.

Our client, a well-established non-profitable organisation is seeking for a Risk Management Head - $ 8,500.00 + AWS + VB / CentralWest Area

Requirements

• Degree in Risk Management or relevant
• At least 6 to 8 years experience developing policies and processes based on ORM framework to integrate operational risk activities within the organisation.
• Candidates from Social Service, Healthcare or Education industry are preferred.
• Familiar with ERM, ORM and BCM framework
• Meticulous, Independent, confident

Others

• Salary up to $ 8,500.00 + AWS + VB
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established organisation is seeking for an Allied Health Professional AHP Head / Senior Manager - $ 8,500.00 + AWS + attractive Bonuses / 21 annual leave / CentralWest Area

Requirements

• Degree in any healthcare discipline
• At least 6 to 8 years experience overseeing the planning and professional development a team of Allied Health Professionals (AHP)
• Strong experience within the Medical/Healthcare environment that consist of Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy
• Strong leadership and supervisory skills.
• Experience in working with Senior, Middle level management to develop the appropriate learning and development strategies.

Others

• Salary up to $ 8,500.00 + AWS + attractive bonuses
• 21 annual leave
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Red Hat's Services team is seeking an experienced and highly skilled Senior Technical Account Manager with an overall 8-10 years of experience, to join us in Singapore for our enterprise customers covering Red Hat OpenStack Platform, Red Hat OpenShift Container Platform.
In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Global Support Services, Sales & Services teams to debug, test, and resolve issues.

What You Will Do

• Perform technical reviews & share knowledge to proactively identify & prevent issues

• Understand your customers' technical infrastructures, hardware, processes, and offerings

• Perform initial or secondary investigations and respond to online and phone support requests

• Deliver key portfolio updates and assist customers with upgrades

• Manage customer cases and maintain clear and concise case documentation

• Create customer engagement plans & keep documentation on customer environments updated

• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings

• Engage with Red Hat's field teams, customers to ensure a positive Red Hat product & technology experience and a successful outcome resulting in long-term success

• Communicate how specific Red Hat product road-map align to customer use cases

• Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle

• Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical and process areas

• Travel to visit customers, partners, conferences, and other events as needed.
  

What You Will Bring:

• Bachelor's degree in science or a technical field; engineering or computer science

• Competent reading and writing skills in English

• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support

• Upstream involvement in open source projects is a plus

• Singapore citizenship or authorization to work in Singapore.

RHOCP Skills 

• Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management

• Understanding of RHOCP Architecture & different types of RHOCP installations

• Experience in RHOCP Troubleshooting and data/logs collection 

• Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus

Red Hat OpenStack Platform (RHOSP) skills 

• Fundamental understanding of the OpenStack, Container architecture, and administration experience across all working components

• Deep understanding and troubleshooting skills on OpenStack core components.

• Deployment and troubleshooting experience of Openstack cluster on bare metal or non-bare metal environments.

• Planning, Designing, and implementation of Openstack products on various hardware.

• Technical and Deep understanding of Ceph cluster storage and its functionalities is a plus.

• Experience with Linux operating system installation, configuration, upgrade, and maintenance 

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat RHEL / OpenShift Container Platform / Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What you will do

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Build a sense of trust with customers and serve as their advocate within Red Hat

• Perform technical reviews and share knowledge to identify and prevent issues

• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings

• Create customer engagement plans and keep the documentation on customer environments updated

• Support enterprise customers, implementing automated and containerized cloud application platform solutions

• Perform initial or secondary investigations and respond to online and phone support requests

• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues

• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues

• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas

• Deliver key portfolio updates and help our customers successfully implement upgrades

• Manage customer use cases and maintain clear and concise case documentation

• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption

• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success

• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases

• Travel, as necessary, to visit customers and attend events within the region

What you will bring

• 3+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization

• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support

• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with a focus on detail

• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and micro-services on container platforms

• Plus to be Singaporean/SG PR to support Singapore Governments customers

The following are considered a plus:

• Experience with system management, cloud, or automation

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience with training and presentation delivery

• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes and automation

• Experience working in DevOps environments

• Experience deploying applications in cloud environments

• Experience developing containerized applications

• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

For more information on the technical account manager role please refer to:

https://www.redhat.com/en/services/support/technical-account-management

https://www.redhat.com/en/blog/tag/technical-account-managers

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Product Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Define and manage the product vision and roadmap, translating concepts into impactful features that enhance user value.
• Partner with engineering, design, and marketing teams to deliver products efficiently from ideation through launch.
• Conduct A/B testing and leverage data insights to refine features and improve overall user experience.
• Coordinate and lead UAT alongside QA teams to ensure deliverables meet functional and business requirements.
• Advocate for customer needs by analyzing feedback and performance data to continuously enhance the product.
• Monitor industry trends and integrate relevant innovations to maintain product competitiveness.

APPLY NOW!!!

• Diploma/ Degree holder in a relevant field.
• Minimum 5-7 years of product management experience, preferably within technology or mobile application environments.
• Demonstrated experience managing products across the full lifecycle, applying agile methodologies where appropriate.
• Strong leadership and communication abilities, with the capacity to work effectively across cross-functional teams.
• Analytical and data-oriented, with the ability to derive actionable insights for product optimization.
• Familiarity with tools such as JIRA, Google Analytics 4, Firebase, and Confluence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82780 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

A Transport Technical Manager (Except Port/Shipping Operations) oversees the technical aspects of land, air, or other non-maritime transportation systems, focusing on the safe and efficient operation, maintenance, and compliance of vehicles, infrastructure, and systems. Key responsibilities include analyzing budgets, managing resources, ensuring technical standards, troubleshooting issues, implementing workflow improvements, and overseeing compliance with regulations to maintain operational efficiency and stakeholder satisfaction.

Key Responsibilities

• Technical Oversight:Ensure vehicles and infrastructure (like rail, road, or air assets) are maintained and operated according to technical standards and best practices.
• Budget & Resource Management:Analyze budget and expenditure reports, formulate budgets for assets, and manage resources to ensure cost-effectiveness.
• Compliance & Safety:Monitor and ensure adherence to all relevant regulations, standards, and safety protocols within the transportation sector.
• System Maintenance & Efficiency:Oversee the planning and execution of repairs and maintenance, as well as implement workflow improvements to enhance system efficiency and reliability.
• Problem-Solving:Troubleshoot technical and operational issues, providing technical expertise to resolve problems.
• Reporting & Analysis:Prepare reports on asset conditions, review performance, and conduct audits to identify areas for improvement.
• Team Leadership:Manage technical teams, provide technical coaching, and ensure staff are competent and perform according to set goals.