Total 574 Manager technical engineer job vacancies in Australia

Description

This role is for a Senior Application Manager (Temenos) with a deep understanding of private banking modules,

also acting as the application manager.

Responsibilities

∙Development and fucntional experience with T24 and TAFJ R23 or higher in a multi-company multi-

application server set-up

∙To be able to understand technical solution for the application (temenos / TAP / Infinity) so that he/she

can also contribute and lead functional discussions

∙To handle end to end of functional implementation of complex and custom-built solution

∙Work collaboratively with team to achieve goals. Experience working in a Safe Agile environment

∙Ensure Organization’s development standards and Banking best practices are followed in conjunction with

Temenos Applications

∙Impact assessment of all Temenos application changes and identify downstream impact

∙Ensure Design uses the correct integration patterns and formats

∙Ensure Design is fully scalable, reliable and resilient and Design is not creating any platform debt (or) using

any obsolete technology

∙Documentation updates and sign off like JIRA, Confluence, unit test documents, source code review

reports, sonar scans, vulnerability scans, operational handover documents, etc.

∙Inform client application platform Lead of any item to report to security, IT risk, architecture to register

∙Close collaboration with Business Engineers, System Architects, PMs, test management teams

∙Continuous sharing of latest banking functional concepts with team

∙Investigate and resolve production issues (RTB) to help maintain a stable production environment; remain

cool and effective in crisis

∙Participate in reviews meetings and provide updates on project progress

∙Effectively manage the development resources and deliveries from the squad

∙Drive and review technical and architectural design, enforce architectural guidelines and challenge status

quo

Skills Requirement

∙Bachelor’s degree in Engineering/Information Technology/Computer Science/Related Field

∙10-15 years of Functional and Technical experience in Temenos application platforms

∙Deep understanding of the Private banking modules and Temenos Application Services framework to build

robust solutions

∙Implementation experience of the SWIFT messaging, interfacing patterns, STP processes

∙Able to translate functional requirements to efficient and fit-for-purpose technical solutions

∙Systematic and meticulous, good communication skills, work ethics & service attitude

∙Hands on experience with Temenos Integration & Interaction frameworks and Streaming solutions

∙Fair understanding of the Application deployment architecture and infrastructure

Technical Skills

∙Temenos R23 and higher, TAFJ R23 and higher and TAP

∙Multi-Company set-up and multi-app server set-up

∙Experience with T24 development on Cloud environments

∙Experience in Temenos Unit Test framework

∙Integration framework, Outbox Event Streaming and Interaction framework (IRIS), MQ, JBOSS

About the Company

Our client is a BCA-registered General Builder with a strong track record in delivering public housing, upgrading, and building projects across Singapore.

As part of their growing project team, they are seeking a driven Project Engineer who is ready to take the next step in their career — gaining broader project exposure and progressing towards an Assistant Project Manager role.

This position offers structured mentorship, hands-on project involvement, and clear career development within a main contractor environment.

Key Responsibilities

• Support Project Managers in planning, coordination, and execution of construction works from start to completion.

• Coordinate with subcontractors, consultants, and suppliers to ensure works meet project schedules and specifications.

• Review construction drawings, shop drawings, and method statements for compliance and constructability.

• Monitor site progress, quality, and safety performance, ensuring smooth daily operations.

• Assist in project reporting, cost monitoring, and variation tracking.

• Conduct site inspections and help resolve technical and site-related issues.

• Participate in project meetings and contribute to planning and coordination discussions.

• Gradually take on increased responsibilities aligned with project management functions.
  

Requirements

• Diploma or Degree in Civil Engineering, Building, Construction Management, or related discipline.

• 2–3 years of experience as a Project Engineer / Site Engineer with a main contractor preferred.

• Familiar with construction drawings, coordination processes, and site execution workflow.

• Basic understanding of BCA regulations, safety requirements, and construction practices.

• Strong coordination, communication, and problem-solving skills.

• Motivated to grow into a project leadership or management role.

• Willing to work on-site in a fast-paced construction environment.
  

Why Join

• Clear career progression pathway to Assistant Project Manager.

• Exposure to full project lifecycle under experienced leadership.

• Stable pipeline of public housing and upgrading projects.

• Supportive team environment focused on professional development.
  

  
  EA Personnel: Cheng Han Fong

  EA Reg ID: R1102540

  EA Licence No.: 24C2359

Summary:

We are seeking a Technical Manager to lead our Smart Security & Automation team. You will manage a team of 5–10 engineers, overseeing project delivery and bridging the gap between operational technology (OT) and information technology (IT). This role requires expertise in infrastructure and backend SQL, along with experience in security automation and system integration.

Key Responsibilities:

• Lead a small team of engineers to deliver Smart Security & Automation projects.
• Ensure seamless integration of IT and OT systems.
• Provide technical guidance on infrastructure and backend SQL.
• Drive security automation initiatives and system integration.
• Collaborate with cross-functional teams to align technical solutions with business objectives.
• Manage project timelines, resources, and deliverables.

Qualifications:

• 5–10 years of experience in Smart Security & Automation, with a focus on system integration.
• Strong background in infrastructure, backend SQL, and security automation.
• Experience in leading small engineering teams (5–10 engineers).

Benefits:

• 0–20% Performance-Based Bonus (PRP) per month

• 2% Medical Allowance per month

Job Responsibilities:

• Ensure project is carried out on time, within budget and with excellent quality.

• Oversee construction activities on site, any Changes to Works and check the drawing to ensure the design can be carried in an effective manner.

• Project management, coordination, implementation, execution, control and completion of specific project.

• Ensure all changes to specifications, work scopes and drawings are properly documented.

• Main point of contact, attend meeting at site, clients and our project team and relevant authorities.

• Responsible for site supervision and implementations.

• Monitor project costing, budget, claims and schedule.

• Manage and lead a project team to ensure site progress accordingly to project schedule.

• Ensure Environment, Safety and Health practices are always adhered.

Job Requirements:

• Diploma / Degree in Mechanical Engineering or equivalent.

• Minimum 3 years’ experience in mechanical works for construction subcontractor (preferably ACMV).

• Able to read and use AutoCAD drawings.

• Strong coordination, communication, and problem-solving skills

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301

We are looking for a proactive and technically strong Sales Engineer / Sales Manager to drive business growth in the field of precision cooling, HVAC systems, and data center thermal management solutions. The ideal candidate will have a solid technical background in mechanical or HVAC engineering paired with strong commercial acumen.

You will work closely with end users, consultants, contractors, system integrators, and channel partners to promote high‑performance cooling solutions for mission‑critical environments.

Key Responsibilities

Sales & Business Development

• Identify, qualify, and close new business opportunities in the data center, industrial, commercial, and critical facilities sectors.
• Manage the full sales cycle: lead generation, customer meetings, technical presentations, proposal preparation, quotations, and contract negotiation.
• Build and maintain strong relationships with consultants, M&E firms, facility managers, and key accounts.
• Develop and execute strategic sales plans to grow market presence within Singapore and the region (if applicable).

Technical & Solution Support

• Provide technical recommendations for cooling systems such as CRAC/CRAH, chillers, AHUs, liquid cooling, and thermal management solutions.
• Conduct site visits, gather technical requirements, and propose suitable system configurations.
• Work closely with engineering and service teams to prepare BOQs, solution layouts, and technical proposals.

Market Engagement & Account Management

• Maintain a healthy opportunity pipeline and provide accurate sales forecasting.
• Track industry and competitor activities to identify emerging opportunities in hyperscale, enterprise, and edge data center sectors.
• Conduct product training, seminars, and solution demonstrations for customers and partners.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline
• Minimum 2–3 years of experience in HVAC, cooling systems, mechanical systems, or data center infrastructure sales
• Experience in Precision cooling CRAC/CRAH systems Data center thermal management Industrial cooling systems

Bloomberg runs on data, and in the Data team we're responsible for acquiring it, providing it to our clients and helping draw significant insights out of it. We collect, analyze, process, and publish the data which is the backbone of our iconic Bloomberg Terminal and our Enterprise products - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to improve our systems, products, and processes - and all this while providing platinum customer support to clients.

Our Team:

The Portfolios Account Management Team sits within the Managed Investments & Benchmark division of the Data Department. As a team, we are responsible for sourcing proprietary portfolio holdings information, normalizing it and making it available within the Bloomberg Terminal and Enterprise products.

We source this information through establishing and maintaining strong relationships with fund houses globally, and other content partners in the funds industry. Within the Portfolios Account Management Team, we help our clients make quicker and more informed decisions by empowering them with the right tools to analyze holdings and provide them with visibility over the underlying investment of funds.

Joining the Data department means that you are a part of one of the world's leading sources of data, providing accurate, immediate insights for financial market professionals. You will enhance your product knowledge, work closely with our clients and understand their needs, and build relationships throughout the company, all while helping our clients get access to a market leading fund data platform.

What’s the role?

Bloomberg’s Portfolios Account Management Team is looking for a Senior Technical Account Manager to join its growing team. As part of the team, you will be responsible for building strong relationships with fund houses, engaging with them regularly, and sourcing their portfolio holdings. Your focus will be on APAC, where you will be responsible for a list of accounts, covering all fund types from Mutual Funds to ETPs. You will engage with fund houses, regulators and various other parties to ensure high visibility over their portfolio holdings.

You will also work closely with our Sales, Product, and Engineering departments to support the development of new/enhanced holdings-based terminal functionality, assess the different quality dimensions of the product, and make Bloomberg the platform of choice for data dissemination.

We'll trust you to:

• Establish and manage relationships with fund houses to work closely with them in disclosing their proprietary portfolio holdings
• Acquire, update & maintain high-quality holdings data
• Create and lead on seminars around the themes of Funds and Portfolio Holdings Analytics to engage with your accounts in their respective markets
• Work with other data and core business groups, such as Product, Sales, News and Engineering to help develop and improve the holdings product and portfolios functionality across the terminal
• Come up with innovative ideas and project proposals on Portfolio Holdings functionality and client engagement
• Participate actively in new projects that drive departmental initiatives and goals
• Attend industry events and conferences around Funds and Holdings

You'll need to have:

• Minimum 5 years of experience in a client‑facing role within the financial services industry, with demonstrated experience in B2B account management and relationship ownership
• Proven experience in data management, including ensuring data quality, and supporting data‑driven decision‑making in a business environment
• Strong stakeholder management experience, collaborating across multiple departments and geographic locations to drive alignment and deliver outcomes
• Proficiency in both written and spoken English
• Excellent written communication and presentation skills
• A bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
• Ability to think critically in improving and developing products
• Strong organization skills with ability to balance multiple projects simultaneously
• A curiosity about the asset management industry
• Demonstrated continuous career growth within an organisation

We'd love to see:

• Experience with the Funds Market and solid grasp of its key concepts
• Understanding of fund investment strategies and an understanding of different fund types
• Good knowledge of Python and SQL or a desire to learn
• Chartered Financial Analyst (CFA) designation or working towards it
• Proficiency in any Asian languages to support clients in local languages

If this sounds like you:

Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: [1] http://www.bloomberg.com/professional

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

Learn more about our office and benefits:

Singapore | http://www.bloomberg.com/singapore

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Qualifications

Job responsibilities

• Analyze and report various unit costs associated with data center space and energy acquisition agreements to inform leadership business strategy and equip negotiators for future discussions.
• Collaborate closely with regional teams to ensure accurate entry of key agreement terms, project details, and forecast information into required tools, and confirm adherence to established processes.
• Partner with the tooling team to develop and enhance systems (e.g., Salesforce) for managing agreement pipelines to optimize supply planning for cross-functional teams.
• Prepare essential data for regular leadership reporting such as quarterly business/operations review.
• Liaise with central Program Manager (PgM) on implementing changes in the region to drive awareness and adoption.

Minimum qualifications

• Bachelor's degree, or equivalent practical experience.
• 8 years of experience in program management.
• 5 years of experience in communication, strategy, and executive stakeholder management.
• Experience with real estate acquisition including data center acquisition.
• Experience with cost benchmarking, reporting on the unit cost of secured agreements of land and real estate acquisition.

Preferred qualifications

• Experience with executive reporting.
• Experience in Salesforce, QuickBase, SAP and other data management tools.

Company Overview

A SME in Life science Manufacturing Technologysolutions, we are looking for top talent to be part of the dynamic team and drive the growth of the business.

Roles & Responsibilities

-         Responsible for the Project leading and managingfor Pharma or Biopharma clients for DCS system (Emerson DeltaV).

-         Team lead and mentor for automation engineersand graduates trainees.

-         Defining project infrastructure Scope andrequirements, Planning shopfloor network architecture, networking, and hardware deployment in Clean room environment for Pharma and Bio Pharma.

-         Technical delivery of automation infrastructure and hardware systems as required by project teams.

-         Liaising directly with the vendor in terms of status of orders and delivery plans

-         Will drive the client requirements to Functional Specifications and Design for automation and guide engineers for deliverables for projects

-         Work with various teams to design system architecture, Philosophy and standards for Design Specifications, Control Strategies, and library elements.

-         Based on client requirements supporting manufacturing operations from networking and DCS side,  for day today support.

-         Support on NC and CAPA and identification of root causes

-         Continuous improvement of the system and support for Operations.

-         Design and Deployment of OT networks and qualification.

-         Set System administration and maintenance support process and work with team to deliver.

-         Able to work with Process, Operations, Technology Development and Quality team for driving and delivering automation project

Requirements

·         Minimum of 12-15 years’ experience in a similar role, ideally in the Pharmaceutical industry.

·         Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

·         Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units etc)

·         Through understanding of OT Networking and Virtualization in OT environment for Pharma and Bio Pharma.

·         Experience leading and managing Engineers and Senior Engineers.

·         Understanding of Pharmaceutical or Biopharmaceutical process

·         Expert in of automation hardware and networking technologies

·         Emerson DeltaV DCS Batch experience required

·         Expert with SDLC and quality management processes in the pharma

·         Ability to work well in a team environment.

·         Able to manage multiple party coordination for automation projects and manufacturing support.

·         Have understanding of Project Management Process or PMP certification.

Job Highlights

· Mon to Fri 8 am to 5 pm

· Sat 8am to 12 am

· Marine industry/Full-time

· Responsibilities technic service of Marine Equipment to Customers

Job Description

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, /Post Graduate Diploma/(Marine) or equivalent.

· Required language(s): English

· At least 6 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Mechanical & Electrical and various mechanical service field.

· Preferably Junior Executive specialized in Engineering - Others or equivalent.

· To carry out field service attendances to troubleshoot mechanical system and electrical servicing job.

· Technical degree or Diploma in mechanical Engineering and, having worked on board vessels

· Able to independently troubleshoot mechanical and electrical problems

· Able to write technical reports and able to communicate with owners, also in writing

· Enable meeting with clients and technical sales activity will be an added advantage.

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, , Post Graduate Diploma,

Years of Experience

6 years

Job Type

Full-Time

Job Specializations

Engineering, Other Engineering

Job Description & Requirements

Job Description (Key Responsibilities):

Key responsibilities for this role include, but not limited to, the management of design, budget, schedules, quality and personnel, as Client’s integrated project execution team - working primarily at the project site.

Other responsibilities:

• To assist the Project Manager(s) in day-today management of the contract;
• To advise the PM(s) on site quality and safety issues;
• To determine any non-conformances on works;
• To liaise with the Contractor to rectify any non-conformances and document them properly;
• To ensure that decisions on site issues are conveyed to the Contractor within a reasonable timeframe;
• To ensure that works are carried out according to specifications, drawings and programme without compromising on quality and safety;
• To provide feedback to the PM(s) on quality and safety matters and suggests quality improvement measures for implementation on site;
• To supervise the installation of instrumentation and monitoring of instrumentation;
• To lead a team of supervisors to ensure full time supervision of works on site
• To assist in the operating of the PMCC
• Other duties as and when assigned

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

• Degree in Civil & Structural (C&S) Engineering / Construction Management (Preferable from government university in Malaysia for Malaysia candidate)
• Relevant experience in a C&S, geotechnical, tunnel, or viaduct project / construction environment
• Proficiency in relevant software programmes for planning and project work is advantageous
• Experience with C&S, geotechnical, tunnel, or viaduct design would be an advantage
• Strong analytical and communication skills
• Any offer of employment for the role of Project Engineer is also subject to approval from our client for you to commence work on their project

About Asia Infrastructure Solutions:

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

1. Position Summary:

The NDT Technical & Operations Manager is responsible for leading both the technical and operational functions of the NDT department. This role ensures technical compliance (Level III responsibilities), smooth daily operations, resource planning, client satisfaction, and overall performance of inspection services delivered by the company.

2. Key Responsibilities

(i) Technical Management (Level III Responsibilities)

(ii) Operations Management

(iii) Quality Assurance & Compliance

(iv) Leadership & Team Development

(v) Business & Client Management

3. Key Performance Indicators

• Compliance with client/standard requirements

• Technical accuracy & quality of reports

• Technician performance & certification pass rate

• On-time project completion and operational efficiency

• Reduction in NCRs and client complaints

• Cost control and resource utilization

• Safety performance and zero incidents

• Client satisfaction & repeat business

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.