Total 94 job vacancies by Standard Chartered Bank

Job Summary

The role will be responsible for

• Develop, implement and drive the fraud management framework for all the digital channels

• Manage Retail CIB Fraud Risk activities and processes effectively and efficiently aligned to business strategy for the country.

• Work with Regional Head, Fraud Risk Management and other stakeholders in the country for smooth functioning of Fraud risk management processes and activities.

• Manage fraud risk, assisting businesses with implementing the 'best in class' tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.

• Develop and build fraud rule using statistical models for identifying and preventing various fraudulent activities across different markets

• Analyse massive user behavioural data to mine abnormal behaviour patterns to identify fraud trends

• Build data pipeline to enable scalable and real-time fraud detection

• Analyse/Test the model’s effectiveness in fraud prevention and continuously monitor/update model performance

• Drive Service Review meetings with the country stakeholders

Key Responsibilities

Strategy

• Support and provide inputs to Regional Head, Fraud Risk Management for developing operational model and shaping strategic agenda for Fraud risk management and implementing the strategic direction for the country.

• Work with Regional Head, Fraud Risk Management to design and implement the Fraud Risk strategy and infrastructure for the country for channels and products within Retail Clients segment.

• Manage fraud risk, assisting businesses with implementing the 'best in class' tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.

Business

• Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.

• Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation

• Develop effective fraud risk management strategies and timely deploy these strategies across products and channels

• Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country

• Ensure that gross and residual fraud risks are understood and agreed with the respective business heads in the country

Processes

• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.

• Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.

• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees

• Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.

• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.

• Ensure effective recovery tracking process in place in the country

People and Talent

• Support the identification, engagement and retention of high quality FRM professionals at country level.

• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

• Ensure that holders of all critical roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

• Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.

Risk Management

• Deliver the defined aspects of the Fraud Risk role to support the Group's Fraud risk management approach and objectives.

• Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards; and those issues are identified, escalated, and addressed as appropriate.

• Manage the Fraud Risk team professionally and efficiently, closely tracking deliverables and commitments.

Governance

• Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk.

• Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Fraud risk team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Business, Governance and Risk

• Group/ Country Fraud and Risk Operations

• CCO Retail Clients, RCOs, CCH, CCROs, SOROs

• Partnership Business, Risk, Compliance, FCC stakeholders

• Digital Channels Delivery

• Product Owners and Product Managers for various channels

• Fraud FRSC

• Regional / Country Business Heads and Product Head, CIB Client segment

• Financial Crime Compliance and Shared Investigations Services

• Relevant members of Risk Operations management team

• Internal and External Auditors and Regulators

• Suppliers, Vendors and Consultants

Other Responsibilities

• Establish strong relationships with identified stakeholders across the business lines and understand their strategic goals, in order to ensure Fraud risk management and alignment.

• Prepare, present and demonstrate fraud risk capabilities in relevant risk committees, steering groups and cross-business forums.

• Measure efficient and effective management of Fraud risk through applicable controls and tools

• Build trusted working relationships with other functional heads, risk and compliance counterparts, and business unit stakeholders.

• Utilise appropriate risk management tool(s) to manage, track and monitor Fraud risks across the business lines.

• Maintain sufficient and appropriate evidence of work performed for review by Group Internal Audit and others.

• Monitor, assess and advise business lines on acceptable risk tolerances based on policy and control environment and the evolving regulatory and threat landscape.

.

Our Ideal Candidate

• 8+ years of experience in fraud risk/Cyber Security management in Digital Banking, Fraud investigation, in the Fraud risk field.

• Bachelor’s Degree in Engineering, Finance & Accounting, Law, Business Management, or other related discipline.

• Graduate degree (Master’s) and/or professional certifications have an advantage (e.g., CISSP, CFE, CRISC).

• Thorough understanding of Retail and Business Banking processes & products, risks, threats and internal controls.

• Good understanding of the payments ecosystem including various payment types

• Highly technical – Being able to manage technical teams who manage integrations for both mobile and web

• Good understanding of the application and network security

• Being able to analyse data in great detail and being able to provide deep insights

• Deep knowledge of fraud risks from both consumer and wholesale banking

• Good understanding of various fraud products and their capabilities

• Combination of hard and soft skills is required for this role

• Stakeholder management at various levels within the Bank

• Good understanding of various controls available and how these controls provide a layered defence

• Good presentation skills to be able to present, teach and train at various levels within the Bank

• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.

• Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.

• Ability to liaise with all parts of the Bank, including risk and business stakeholders.

• Excellent oral, written and communication skills.

Role Specific Technical Competencies

• Technical Skills - Development

• Technical Skills - Delivery

• Technical Skills - Security

• Technical Skills – Data Analytics

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

To manage and execute (SCB”s) Deposit strategy and Cost of funds management for Credit Portfolio Management (“CPM”). The role envisages driving deposit strategy & optimised liabilities mix at Group, Solo and key country designated balance sheets working closely with the Business, Treasury and Finance teams. with a view to achieve increased return on tangible equity (“RoTE”) for the Bank.

RESPONSIBILITIES

Strategy

• Lead enterprise-wide strategy for deposits, including deposit pricing governance, deposit mix optimisation and coordination with Business lines to support growth & profitability.

• Collaborate with Senior management, Business stakeholders, Treasury, Business & Country CFOs to manage and promote the Bank’s deposit strategy and COF management.

• Forge strong partnerships with increased focus on the importance of external pricing. Other areas of focus include rate sensitivity, price elasticity, passthroughs and margins.

• Support the business in the growth of quality deposits, Cost of Funds management and improving returns.

• Lead the development of an analytical-driven team to uncover both internal and competitor insights for improved management decision making

Business

• Partner with Businesses to ensure strategic growth in the corporate plan continues to improve on entity returns and has a resilient capital and liquidity position.

• Collaborate with businesses to drive awareness around client dynamics and behavioural patterns across different interest rate cycles and its associated impact on forecasted Balance Sheet shape

• Collaborate with Business & Treasury on matters relating to liquidity valuation of products to ensure pricing mechanisms remain effective in driving business growth.

• Drive balance sheet optimisation through insights and analysis at the ALCOs to improve returns

• Work with Treasury, Business and Finance stakeholders to increase focus on price sensitivity, rates and margins

• Improve the accuracy of price-sensitivity parameters through regular back-testing.

• Increased understanding of country-wise dynamics

• Integrating price sensitivity outputs to drive better forecasting and NIM management.

Processes

• CPM member at Asset and Liability Committees (“ALCOs”) for the designated balance sheets.

• Key representative for all local/Group FTP and balance sheet optimisation conversations with Treasury/Finance

• Drive implementation of appropriate frameworks and processes to help Businesses understand, review and challenge pricing behaviours across various interest rate cycles in key markets.

• Regularly review and refine stress testing assumptions alongside business and finance stakeholders.

• Formulate relevant thematical analyses and deep dives as and when appropriate.

People & Talent

• Drive and support CPMs people agenda - including diversity, culture, conduct, people and productivity objectives.

• Lead through example and build appropriate culture, value and expectations across the team and work in collaboration with all stakeholders.

• Maintain Individual Accountability throughout CPM by having standard and mandatory objectives aligned to the TB/WRB Scorecard and include them in employee performance reviews, of which they are measured and rewarded.

Risk Management

• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.

• Support the business strategy in alignment with changes in relevant regulations.

• This includes keeping abreast of the changing regulatory landscape, impact, business risks and opportunities.

• Work closely with stakeholders to drive relevant regulatory discussions, e.g. interest rate related regulations, and LCR and NSFR ratio improvement.

• Engage stakeholders across our matrix organisation to drive relevant regulatory and policy advisory discussions.

• Proactively manage and socialize relevant regulatory changes that affect the Businesses

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role;

• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

• Drive transparency on the creation of appropriate MI to monitor Balance Sheet quality and key metrics and indicators to identify returns-destroying behaviour

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

• This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead colleagues & wider team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Encourage a “no blame” culture within the team and a “lessons learnt” approach to highlighting areas for improvement.

• Recognise openly the good conduct demonstrated within the team.

External Stakeholders

• Local & Group Regulator (PRA) / Central Banks (where applicable) Industry Bodies, Ratings Agencies,

Internal Stakeholders

• CIB / WRB Business Heads

• CIB / WRB Leadership Team

• CIB / WRB Global & Country Product & Segment Business Heads

• CIB/ WRB CFO & Finance Teams

• CIB / WRB COO team

• CPM CIB, TB, FM

• Country / Business CFOs

• Treasurer / Treasury MT and Cluster Treasurers

• Treasury Liquidity, Capital, FTP, IRRBB

• Balance Sheet Management Teams

• Risk Management Teams

• Strategy

• Product Control

• GFS Support Teams

Our Ideal Candidate

• Bachelor’s Degree in economics (or any finance related field).

• 12+ years of experience in leading the enterprise-wide deposit strategy and cost of funds management for CPM, optimising the liabilities mix across Group, Solo and key country balance sheets.

• Work closely with Business, Treasury, Finance, Risk, and Country CFOs to shape balance sheet strategy, drive liabilities optimisation and enhance RoTE.

• Use data-driven insights to influence Business discussions, improve deposit mix, Pricing and and PTR management

• Ensure strong governance and regulatory alignment (LCR, NSFR, IRRBB, rate regulations), while fostering a collaborative, “no blame” culture and high standards of conduct.

Role Specific Technical Competencies

• Experience in Balance Sheet Management

• Knowledge in Deposits, Pricing & PTRs

• Experience in Business Analytics and Data Management

• Experience in Python and or modeling skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• The role holder is responsible for driving Search Engine Optimisation (SEO), Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) strategies to improve Standard Chartered Corporate & Investment Banking (CIB) visibility, authority and performance across traditional search engines and AI-driven discovery platforms.

• The role will ensure content, technical foundations and digital experiences are optimised to surface CIB products, insights and thought leadership in search results, AI-generated answers and conversational interfaces, supporting brand, acquisition and engagement objectives globally.

• The individual will work closely with the content team/ marketing team to develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy & Planning

• Define and execute a holistic SEO, AEO and GEO strategy aligned to business, brand and content priorities.

• Anticipate changes in search and AI discovery ecosystems (e.g. generative search, AI assistants, voice search) and translate them into actionable optimisation approaches.

• Partner with brand, content, product and Group web teams to embed optimisation best practices from planning through execution.

SEO & Technical Optimisation

• Lead on-page, off-page and technical SEO improvements, including site structure, metadata, internal linking, schema markup and performance optimisation.

• Work closely with Group Web and platform teams to ensure SEO requirements are incorporated into CMS, site migrations and new feature releases.

• Monitor crawlability, indexation, site health and performance metrics, proactively identifying and resolving issues.

AEO & GEO Enablement

• Optimise content and data structures to improve visibility in AI-generated answers, featured snippets, voice responses and conversational search outputs.

• Develop frameworks for structuring content to support entity recognition, topical authority and trusted source signals.

• Partner with content and editorial teams to adapt formats, tone and structure for AI-driven discovery.

Content & Editorial Optimisation

• Provide SEO/AEO/GEO guidance for content creation, including keyword intent mapping, topic clustering and semantic optimisation.

• Ensure thought leadership, campaign and evergreen content is optimised for discoverability and relevance across channels.

• Support localisation and market teams with scalable optimisation frameworks.

Performance & Analytics

• Define KPIs and measurement frameworks for SEO, AEO and GEO performance.

• Track rankings, traffic, engagement, visibility and AI-surface performance, translating insights into clear recommendations.

• Produce regular performance reports and insights for stakeholders, highlighting opportunities, risks and impact.

Business

• Partner closely with business leads to ensure SEO, AEO and GEO strategies support commercial priorities by improving the discoverability, relevance and authority of the Bank’s products, capabilities and thought leadership across search engines and AI driven platforms.

• Support the development of high impact content frameworks, messaging and narratives optimised for search, answer engines and generative AI surfaces, aligned to key strategic priorities and client needs.

• Collaborate with content marketing colleagues to enable the CIB business globally to deliver integrated, search led and AI optimised content marketing campaigns aligned to client coverage objectives.

• Build strong relationships across the business, engaging regularly with key stakeholders to understand priority client segments, commercial opportunities and where SEO/AEO/GEO can most effectively drive visibility and impact.

• Support content and optimisation strategies that place data, analytics and search insights at the centre, with clear articulation of how improved search and AI visibility contributes to measurable business outcomes.

• Drive continuous improvement in search and content performance through experimentation, innovative optimisation approaches and a proactive mindset to evolving search and generative AI behaviours.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

Technical & Professional Skills

• 6+ years of strong hands-on experience in SEO (Search Engine Optimisation), with working knowledge of AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) principles.

• Understanding of search algorithms, structured data, schema, semantic search and AI-driven discovery.

• Familiarity with enterprise CMS platforms, analytics tools (e.g. search performance, web analytics) and SEO tooling.

• Ability to translate complex technical concepts into clear guidance for non-technical stakeholders.

Experience

• Proven experience delivering SEO-led growth in a complex, enterprise or regulated environment.

• Experience working with content, technology and marketing teams across multiple markets.

• Exposure to AI search, generative answers or conversational interfaces is highly desirable.

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

• Technical SEO/ AEO/ GEO skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• The role holder is responsible for driving Search Engine Optimisation (SEO), Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) strategies to improve Standard Chartered Corporate & Investment Banking (CIB) visibility, authority and performance across traditional search engines and AI-driven discovery platforms.

• The role will ensure content, technical foundations and digital experiences are optimised to surface CIB products, insights and thought leadership in search results, AI-generated answers and conversational interfaces, supporting brand, acquisition and engagement objectives globally.

• The individual will work closely with the content team/ marketing team to develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy & Planning

• Define and execute a holistic SEO, AEO and GEO strategy aligned to business, brand and content priorities.

• Anticipate changes in search and AI discovery ecosystems (e.g. generative search, AI assistants, voice search) and translate them into actionable optimisation approaches.

• Partner with brand, content, product and Group web teams to embed optimisation best practices from planning through execution.

SEO & Technical Optimisation

• Lead on-page, off-page and technical SEO improvements, including site structure, metadata, internal linking, schema markup and performance optimisation.

• Work closely with Group Web and platform teams to ensure SEO requirements are incorporated into CMS, site migrations and new feature releases.

• Monitor crawlability, indexation, site health and performance metrics, proactively identifying and resolving issues.

AEO & GEO Enablement

• Optimise content and data structures to improve visibility in AI-generated answers, featured snippets, voice responses and conversational search outputs.

• Develop frameworks for structuring content to support entity recognition, topical authority and trusted source signals.

• Partner with content and editorial teams to adapt formats, tone and structure for AI-driven discovery.

Content & Editorial Optimisation

• Provide SEO/AEO/GEO guidance for content creation, including keyword intent mapping, topic clustering and semantic optimisation.

• Ensure thought leadership, campaign and evergreen content is optimised for discoverability and relevance across channels.

• Support localisation and market teams with scalable optimisation frameworks.

Performance & Analytics

• Define KPIs and measurement frameworks for SEO, AEO and GEO performance.

• Track rankings, traffic, engagement, visibility and AI-surface performance, translating insights into clear recommendations.

• Produce regular performance reports and insights for stakeholders, highlighting opportunities, risks and impact.

Business

• Partner closely with business leads to ensure SEO, AEO and GEO strategies support commercial priorities by improving the discoverability, relevance and authority of the Bank’s products, capabilities and thought leadership across search engines and AI driven platforms.

• Support the development of high impact content frameworks, messaging and narratives optimised for search, answer engines and generative AI surfaces, aligned to key strategic priorities and client needs.

• Collaborate with content marketing colleagues to enable the CIB business globally to deliver integrated, search led and AI optimised content marketing campaigns aligned to client coverage objectives.

• Build strong relationships across the business, engaging regularly with key stakeholders to understand priority client segments, commercial opportunities and where SEO/AEO/GEO can most effectively drive visibility and impact.

• Support content and optimisation strategies that place data, analytics and search insights at the centre, with clear articulation of how improved search and AI visibility contributes to measurable business outcomes.

• Drive continuous improvement in search and content performance through experimentation, innovative optimisation approaches and a proactive mindset to evolving search and generative AI behaviours.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 6+ years of strong hands-on experience in SEO (Search Engine Optimisation), with working knowledge of AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) principles.

• Understanding of search algorithms, structured data, schema, semantic search and AI-driven discovery.

• Familiarity with enterprise CMS platforms, analytics tools (e.g. search performance, web analytics) and SEO tooling.

• Ability to translate complex technical concepts into clear guidance for non-technical stakeholders.

• Proven experience delivering SEO-led growth in a complex, enterprise or regulated environment.

• Experience working with content, technology and marketing teams across multiple markets.

• Exposure to AI search, generative answers or conversational interfaces is highly desirable.

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

• Technical SEO/ AEO/ GEO skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary:

Operational, Technology and Cyber Risk (OTCR) is a second line-of-defence Risk department that provides independent challenge, guidance, and oversight of first line-of-defence (1LoD) risk management. OTCR comprises coverage teams that oversee risk in the Bank’s lines of business and SME teams that provide deep expertise, setting the Bank’s OTCR risk management approach. OTCR sets the Bank’s approach for managing Information and Cyber Security (ICS) and Technology Risks. Both ICS and Technology risk are owned in 1LoD. OTCR provides independent oversight, guidance, and partnership to 1LoD risk management.

This is a Band 6, individual contributor position based in Singapore. It reports directly to Head, OTCR T&O International Markets, Policy & Regulatory Management. It is a permanent position requiring strong experience with Singapore and Malaysia’s regulatory landscape and deep knowledge of ICS & Technology risk.

This position spans two roles; a Technology & Operations (T&O) coverage role and an ICS & Technology SME role.

For the coverage role, the person will be responsible for review, challenge and (if relevant) approval of operational, technology and cyber risk matters in the Technology & Operations business unit.

For the SME role, the person will help, guide, and support informed decision-making and risk management with specialist knowledge and expertise. The role will be delivered through consultation, stakeholder engagement and SME insights.

Responsibilities :

The successful candidate will have a strong understanding of operating in a second line ICS and Technology Risk capacity and strong experience working with market regulators. They should be able to respond flexibly and collaboratively to evolving business, regulatory and threat requirements.

The role will provide oversight and challenge of ICS and Technology risk management as a risk partner to country leadership, as defined in the Bank’s ICS and Operational & Technology Risk Type Frameworks.

The role will focus on the following key activities:

• Coverage: Regulatory Engagement. Supporting and, where relevant, executing ICS & Technology risk regulatory engagement in relevant markets.

• Coverage: Managing Regulatory Change. Horizon scanning, impact and gap analysis of relevant regulatory change. This includes monitoring of regulatory implementation and driving Bank efforts to ensure compliance.

• Coverage: Business Strategy and Corporate Plans. Review, challenge and expert advice on corporate plan, evaluating with consideration of Risk Appetite, RCSAs, and business initiatives.

• Coverage: Risk & Control Self Assessments (RCSAs). Overseeing, supporting timely and accurate RCSA execution in relevant markets.

• Coverage: Risk Committees. Supporting high-quality, concise risk papers on ICS & Tech risk to relevant committees.

• Coverage/SME: Risk Appetite. Ensure timely and accurate risk profile reporting. Consult stakeholders in case of breaches.

• SME: Help, guide, and support informed decision-making and risk management with specialist knowledge and expertise. The role will be delivered through consultation, stakeholder engagement and SME insights. It does not involve approval responsibilities.

Key Stakeholders

• Country and Cluster CEO

• Regional & Country Chief Risk Officer

• Regional & Country OTCR Head

• Regional & Country Technology Manager

• Regional & Country CISO

• Country Compliance Officer

• Banking Regulators

• ICS & Technology Policy and Standard Owners

Our Ideal Candidate:

• Education - Degree in cyber security or technology or equivalent.

• 6+ years of proven experience in an information security office, senior governance and policy, ICS/ technology risk or operational risk or audit role.

• Thorough understanding of it security business process risks, threats, and internal controls relevant for managing and mitigating risks.

• Strong knowledge of cyber security and technology frameworks, information security principles, architecture.

• Technical knowledge across a broad range of ICS and technology risk capabilities including cyber defence, security monitoring, analytics, dlp, access management, cloud etc. Etc.

• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.

• Strong interpersonal and stakeholder management skills with experience across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams.

• Ability to collect and analyse data, establish facts, and make recommendations based on sound risk management principles.

• A passion for keeping technical knowledge and skills up to date and horizon scanning new and emerging thematic risks from new technology or techniques.

• Ability to articulate inherent and residual risk with specific ability to communicate complex ICS, technology and process risk clearly, concisely, and accurately to non-technical stakeholders in a lucid way.

• Must be a self-starter who is able to initiate and successfully drive initiatives to completion with little or no management supervision.

• Certifications Professional certifications related to ICS and technology risk are desirable (e.g., CCSP, CRISC, CISA, CISSP, CISM, GIAC etc).

Role Specific Technical Competencies

• Risk management

• Cyber security

• Regulatory engagement

• Technology architecture

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This role could be based in Singapore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

A CFCR Advisory role for Transaction Banking (TB) focused providing expert, risk-based support to business and/or functional teams (dependent on CFCR team remit) on digital asset activities, ensuring consistent application of frameworks, regulatory integration, and capability development across the enterprise for Cash. SCB has a strong global heritage as a leading cash management bank, and this is an exciting opportunity for a seasoned risk manager to support a growing business that is at the forefront of contributing to global economies. The role holder will join the Group CFCR Transaction Banking Advisory team in their capacity as Director, CFCR Advisory, TB, Cash and support the Executive Director, Group CFCR Advisory TB, Cash, in managing all compliance, financial crime and conduct risks relating to TB Cash business, covering all TB Cash product and service offerings, especially the Clearing services supported by teams sitting in the location.

Key Responsibilities

The role holder will be responsible:

• To help the Group meet its commitment of being "Here for Good" by building a sustainable framework that places Compliance, Conduct and FCR best practice standards, at the forefront of the Group's agenda.

• The primary responsibilities aim to ensure consistent interpretation of regulatory requirements, knowledge sharing, and effective training delivery, while advocating for digital asset compliance within the broader framework of the DA CFCR Hub.

• Deliver timely, risk-informed advice on digital asset products, clients, and transactions in the context of the team’s remit and responsibilities.

• Apply enterprise frameworks, policies, and standards in business-specific contexts.

• Support design and review of controls within business activities, product approval and governance, and client lifecycle processes, as applicable.

• Identify emerging risks and escalate complex/novel scenarios to the DA CFCR Hub.

• Contribute to the process optimization and digital enablement of DA CFCR activities, e.g., workflow tools, dashboards, and ACR.

• Partner with the business, where appropriate, to embed DA compliance aspects.

• Ensure that BAU DA work references and aligns with enterprise DA CFCR outcomes to drive consistency and support organizational goals.

Strategy

• Contribute materially towards the development, support and implementation the DA vision, strategy, direction and leadership for Executive Director, Group CFCR Advisory TB, Cash, consistent with the Global Head, CFCR Advisory, TB vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.

• Provide consistent support to colleagues with responsibilities for CIB Advisory TB. Drive an increased awareness of CFCR Advisory TB technical and strategic knowledge in regions and countries to sharpen focus on how local regulatory reform impacts the client segments. Emphasise global standards.

Business

• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic/tactical objectives.

• Provide robust challenge to business and functional stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.

• Work closely with TB business to provide timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.

• Provide and communicate timely CFCR related advice, analysis (and challenge when appropriate) in relation to TB business including product design through to post sale reviews / assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

• Taking ownership of incoming queries by not handing them off, taking a leading role in actively becoming the go-to person for the business/function and ensuring advice provided is consistent throughout CFCR Advisory in relation to TB Business, and ensuring there is timely and proactive reporting to the oversight of Executive Director, Group CFCR Advisory TB, Cash.

• Support the provision of timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.

Processes

• Maintain functional and practical alignment with DA COE Hub to ensure consistent interpretation of regulatory requirements and policy intent.

• Participate/lead for Cash where appropriate, cross-CFCR (and other functions, if applicable) calibration sessions and thematic reviews led by the DA CFCR hub.

• Contribute knowledge sharing though documenting case precedents, lessons learned and insights for the enterprise knowledge base.

• Support the design and delivery of training modules aligned to key DA risk themes or specific to Cash CFCR products and/or personas.

• Act as a key agent (or lead, where asked) on DA for Cash CFCR advocacy, regulatory consultation, policy updates and rollout, updates to frameworks and guidance both internal in the function and with the business as required in the BAU Cash CFCR team’s remit

Risk Management

• Support efforts to ensure the effective management of Casj CFCR matters, management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions.

• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure appropriate and timely escalation within the Group and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks impacting TB business.

• Collaborate with other CFCR teams to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for TB Cash business.

• Support the provision of robust second line challenge and oversight of risk acceptance, mitigating action plans and processes owned by Cash business including (but not limited to) specific Risk Framework Owner oversight of processes in Cash business. Pro-active identification of risks and concerns, including escalation to all relevant stakeholders. Ensuring there is timely and proactive reporting to the group oversight of Executive Director, Group CFCR Advisory TB, Cash.

• Ensure effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.

• Provide reports and/or escalate to relevant risk and control committees and management group on key CFCR risks and issues.

• Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.

Governance

• Within the Group's overall Enterprise Risk Management Framework, support the appropriate risk based CFCR frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across TB business.

• Support the development and recommend (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Ensuring there is timely escalation and proactive reporting to the group oversight of Executive Director, Group CFCR Advisory TB, Cash.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Support TB business to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

Embed Here for good and Group’s brand and values in CFCR TB Advisory team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

• 5+ years working experience in Banking and Cash products

• Experience in Risk Management

• Good grasp of banking regulatory environment

• Experience in Cross-functional Collaboration

• Experience in Digital Assets

• Effective presentation & Communication

Role Specific Technical Competencies

• Business Acumen

• Business Ethics

• CFCR Risk Type Advisory

• Compliance and Financial Crime Compliance Policies and Standards

• Compliance Review and FCR Assurance

• Risk Management

• Surveillance (including Screening and Monitoring)

• Organization Governance

• Compliance Risk Assessment

• Regulatory Environment – Financial Services

• Manage Change

• Manage Projects

• Data Gathering and reporting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience

• Degree holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in Managing Greater China markets

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Supply Chain Management (SCM) provides commercial oversight, performance management, and risk governance across the Bank’s global third party ecosystem.

The Strategic Supplier Relationship Manager (Technology) is accountable for shaping and managing executive level, value based partnerships with the Bank’s most strategic technology suppliers. Operating at senior stakeholder level across Technology & Operations, this role drives strategic alignment, commercial value, performance optimisation, and risk resilience across the technology supply base.

Key Responsibilities

Strategy

• Serve as the primary executive interface for designated Technology Strategic Suppliers.

• Define and execute supplier strategies and joint business plans aligned to Technology priorities, demand outlook, contract frameworks, and risk appetite.

• Build long term, high trust partnerships focused on value creation, innovation, and mutual growth.

• Lead senior level governance, performance forums, and escalation management with suppliers and internal stakeholders.

Performance Management and Contract Governance

• Own end to end performance management for assigned Strategic Suppliers, including KPIs, scorecards, and executive reviews.

• Drive commercial optimisation, cost reduction, value engineering, and productivity initiatives in partnership with Technology, Finance, and suppliers.

• Lead root cause analysis and corrective action plans for material or persistent performance issues.

• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable

• Provide oversight of contract performance, obligations, and compliance on both sides.

• Partner closely with Technology Legal, SCM Category Management, and Finance to support negotiations, renewals, and major commercial decisions.

• Ensure commercial decisions balance cost, resilience, scalability, and long term value

Risk Management:

• Proactively identify and manage third party, concentration, operational, and geopolitical risks associated with Strategic Suppliers.

• Ensure contingency and resilience plans for critical services are of the highest quality

• Ensure full alignment to SCB third party risk management policies, regulatory expectations, and audit requirements.

• Maintain high quality supplier master data and metadata, supporting governance and regulatory reporting.

People and Talent and Stakeholder Partnership

• Act as a trusted advisor to Technology CIOs, Global Category Leads, and senior stakeholders.

• Enable effective collaboration between Technology teams and Strategic Suppliers, translating business needs into clear supplier outcomes.

• Contribute thought leadership on supplier strategy, market dynamics, and innovation trends

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Technology CIOs and senior Technology leadership

• Strategic Suppliers – Global Account Teams

• Global Category Leads and Managers

• Technology & Operations Finance

• Technology Legal and Commercial teams

• Risk and Compliance stakeholders supporting T&O

• Group Internal Audit

Our Ideal Candidate

• 5+ years’ experience in strategic vendor / supplier relationship management, preferably within Technology and Financial Services.

• Proven track record managing senior, complex, global suppliers in large, matrixed organisations.

• Strong commercial capability, including negotiation, value realisation, and contract governance.

• Demonstrated ability to operate with credibility at executive level, influencing diverse senior stakeholders.

• Deep understanding of technology supply markets, sourcing models, and vendor economics.

• Experience navigating risk, regulatory, and audit environments within a global financial institution.

• Highly effective communicator with strong executive presence and structured thinking.

• Qualification - Degree Or Equivalent Qualifications, Certification : CIPS OR SIMILAR

Role Specific Technical Competencies

• Negotiation Skills

• Commercial Skills

• Strategic Mindset

• Stakeholder Management

• Project Management

• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Markets, Credit Trading (“CT”) provides solutions for clients through various products across regions. The Central Credit Unit (“CCU”) sits as a buy side portfolio and deploys balance sheet, capital and liquidity to achieve higher return on capital and generate higher revenue through investments in high quality investment grade spread assets.

Key Responsibilities

Business

• Responsibility includes managing and delivering appropriate returns on the CCU Portfolio which optimises the use of balance sheet through purchases and sales of a variety of spread securities.

• The role includes identifying opportunities in the spread bond market across various asset types which not only meet various return hurdles but also minimises risk and volatility whilst maintaining an appropriate level of diversity in the portfolio.

• The role requires end to end management of the portfolio from execution to booking and pricing as well as managing MTM and credit risks in a timely manner.

• The role further requires management of the rates risk in the CCU portfolio keeping in mind the total rates risk run across CT.

• Assist CT in developing and executing a strategy for optimal use of financial resource management including but not limited to leverage, funding, rwa all to maximise ROTE for the bank.

• Risk-manage non-linear interest rate risk through econ hedging.

• Generate value add through capturing medium-term ranges in dollar rates by dynamically adjusting swaps in the FVOCI book

• Macro analysis and develop model for tracking key variables.

• Credit analysis on specific credits and structures as well as the market.

• ABS and Ginnie Mae knowledge helpful.

• Trade idea generation across sovereigns, credit, MBS. Create signalling tools, fair value calculators to aid in idea generation.

Processes

• CT business and risk management processes are defined and governed in various risk, governance and control committees.

• Accountable for helping establish and maintain frameworks to ensure processes are efficient, appropriate and compliant with all internal and external regulations.

People & Talent

• Assist in training team members in CCU and in CT on how to practically run an investment portfolio from booking to pricing and risk management especially in reference to credit.

Risk Management

• The role involved active risk management on the CCU portfolio looking market and credit risks across rates and credit. The portfolio risk management is important where we consider concentrations by sector and geography. It’s important to for the person in the role to consider capital impacts from each position and from a portfolio view to assess the risk that is being run. Also, complete understanding and maintaining exposures within prescribed risk limits is essential.

Governance

• It is essential that the person in the role manages the extensive governance requirements from booking trades, report sign off and maintain requirements for SCBs risk and regulatory framework. This extends to completing e-learning’s on time.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

• Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

• Follow PRA/FCA prescribed responsibilities.

• Comply with all applicable laws and regulations across jurisdictions.

• Conduct Principles – maintain standards of “Financial Crime Compliance”.

Key stakeholders

• Other Business teams, Risk, Compliance, Business Stakeholders and COOs

Other Responsibilities

Embed Here for good and Group’s brand and values in CIB Markets; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years’ experience in a portfolio management or principal risk taking role across credit and/or rates markets

• Demonstrated track record within the banking industry, with success in comparable front office or buy side investment roles.

• Risk-taking experience over a period of years.

• Strong commercial judgement and risk awareness, with the ability to evaluate risk return trade offs and make informed investment decisions.

• Experience with structured credit and/or mortgage products is highly desirable

• Excellent interpersonal and communication skills, with strong cross cultural awareness and sensitivity

• Proven ability to collaborate effectively with geographically dispersed and diverse stakeholders

Role Specific Technical Competencies

• Risk Management – Market / Liquidity

• Financial – Yield Curves

• FM – Products – Credit Derivatives

• FM – Products – Bonds and Loans

• FM Products – Fixed Income Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem.

The SCM Global Technology team is seeking an experienced technology leader with the seniority and credibility to operate at executive level across Technology & Operations, while leading strategic, value based relationships with the Bank’s most strategic technology suppliers. The role is accountable for driving strategic alignment, commercial outcomes, and long term partnerships that support business resilience, innovation, and growth.

Key Responsibilities

Strategy

• Act as the primary executive point of contact for designated Technology Strategic Suppliers, maintaining strong, collaborative, and value based relationships.

• Oversee the appointment of Strategic Suppliers working with Senior Technology members (or Governance Board) and appointed Executive Sponsors.

• Define and execute enterprise strategies for Technology Strategic Suppliers aligned to business objectives, demand management, and contractual obligations

• Lead joint business planning, performance reviews, and continuous improvement initiatives.

• Identify opportunities to deepen strategic partnerships through innovation, co investment, and growth enabling initiatives.

Performance Management and Optimization:

• Establish, monitor, and report supplier KPIs, scorecards, and service performance against agreed outcomes for Strategic Suppliers, working closely with the Contract Management Services team, Contract Owners and Executive Sponsors.

• Lead root cause analysis and corrective actions for significant relationship performance or service issues.

• Drive cost reduction, value engineering, and supply chain efficiency initiatives.

• Own contractual compliance and commercial governance across all designated Strategic Technology Suppliers, ensuring value, risk, and service outcomes are actively managed end to end.

• Oversee sustainability and Diversity and Inclusion objectives and reporting with Strategic Suppliers.

Risk Management:

• Proactively identify, assess, and mitigate supply chain, operational, geopolitical, and market risks.

• Ensure contingency and business continuity plans are in place for Material Contacts that are under a Strategic Supplier.

• Ensure full compliance with the Bank’s Third Party Risk Management framework

• Exercise senior judgement in identifying, escalating, and mitigating material third party risks, ensuring alignment between regulatory obligations, service resilience, and commercial outcomes.

• Maintain high standards of data quality across Strategic Supplier metadata.

• Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio.

People and Talent

• Act as a subject matter expert on strategic suppliers, technology, markets, and supply dynamics.

• Provide direction, coaching, and oversight to Technology Supplier Strategic Supplier Managers (SSRM), ensuring consistent application of supplier management frameworks.

• Foster strong collaboration between technology, business/function, and Supply Chain Management teams.

• Build and embed a high performing Strategic Supplier Management capability and team, developing talent with strong commercial judgement, executive presence, and regulatory awareness.

• Matrix manages the Technology Supplier Managers to ensue alignment on process and adherence to Strategic Supplier Framework (this will become a direct reporting line 6-12 months post appointment)

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

The role operates at executive level across Technology & Operations and represents SCM various senior settings.

• Technology CIO’s

• T&O MT

• Strategic Suppliers Global Acct teams

• Global Category Managers

• T&O Finance

• Head of Commercial and Technology Legal team

• Risk Heads supporting T&O

• Group Internal Audit

Our Ideal Candidate

• Education: Degree Or Equivalent Qualifications

• Membership: CIPS or Similar

• 10+ years’ experience in senior supply chain, technology, procurement, or supplier management roles, preferably within technology or financial services.

• Proven experience operating in large, complex, multinational organisations.

• Strong strategic and commercial acumen with the ability to deliver measurable business value.

• Demonstrated ability to lead teams across multiple geographies and cultures.

• Executive level communication, influencing, and stakeholder management skills.

• Deep understanding of technology categories and global supply markets.

• Strong alignment to organisational values and ethical standards

• Strong presentation, communication and influencing skills, at all levels of the organisation and into supplier organisations

• A clear commitment to Standard Chartered values and the ability to incorporate those into all aspects of corporate life

• Self-motivated and confident with the enthusiasm and determination to succeed

• Strategic thinking & decision making at functional, project, relationship and Supplier level

Role Specific Technical Competencies

• Negotiation Skills

• Commercial Skills

• Strategic Mindset

• Stakeholder Management

• Project Management

• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• To achieve financial and non-financial targets by acquiring, growing and retaining profitable CCIB customers within acceptable risk parameters

• Contribute toward achieving the team and segments overall target and delivering optimal portfolio return.

• Collaborate and build effective partnerships with other relationship managers and segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product

• Provide direct sales support to the Senior Banker/Banker on all origination activities for the assigned ARB client portfolio

Key Responsibilities

Business

• Achieve agreed upon individual financial and non-financial targets while contributing towards team’s overall deliverables through:

• effectively generating new business – identify prospects and convert in line with the Bank’s appetite

• strategically formulating account plan – provide clients need-based solutions, structure appropriate credit facility, and execute various banking transactions

• proactively building trusted client relationships – maintain a portfolio of active and growing customers

• Market and sell broad range of products including trade service, cash management, treasury and investment

• Work closely with the credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy

• Provide direct sales support to the Senior Banker/Banker on all origination activities for the assigned client portfolio

• Implement agreed upon business plan to achieve sales/ revenue targets

• Generate creative ideas for customer acquisition and products/ services

• Regularly provide market and client feedback to the team and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products

• Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct

• If the portfolio has a sub-credit /EA account, then actively managing account to maximise recoveries and minimise losses for the bank for the accounts.

Processes

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.

• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.

• Ensure CDD profiles are error free for timely sign off

• Follow and comply with AML CDD policies and procedures where applicable

• Identify KYC issues, provide solution or escalate to line manager if necessary

• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures

• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People and Talent

• Embed the Group’s values and culture with the team and beyond

• Coach peers and other staff wherever appropriate and needed

• Partner effectively with internal stakeholders to deliver effective client solutions

Risk Management

• Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.

• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).

• Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.

• Do what is right in order to avoid reputational risks and operational losses

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation

• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):

• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures

• Client Due Diligence & Related Periodic Reviews

• Client Suitability Standards

• Treating Customers Fairly

• Approval & review of Credit Applications

• Maintain Documentary standards

• Data Confidentiality

• Cross-Border Policy

• Sanctions

• Environmental and Social Risk Management (ESRM)

• Anti-Bribery and Corruption (ABC)

• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

• Engage with all audit report findings and ensure feedback is acted upon

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal:

• Colleagues in CIB and CM teams, Product, Risk, Compliance and other support Functions and Businesses

External:

• Clients

Other Responsibilities

• Embed Here for good and the Group’s brand and values

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

• Work effectively across SCB, using values behaviours to drive overall business growth

Our Ideal Candidate

• Bachelor degree in Banking, Economics, Finance or Accounting preferred.

• 5+ years experience in frontline, banking and coverage

Role Specific Technical Competencies

• Business Acumen

• Risk Management

• Client Relationship Management

• Managing Changes

• Planning: Tactical, Strategic

• Financial Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

We are looking for Strong hands on engineering lead for Credit Grading Hive in PE Sub-Domain . This role will be highly delivery-oriented role with strong design / architecture background so that will be intendent in designing and building the capability with help from delivery teams based in India. The person will be hired to lead the key stream within Scorecard & Model program which has been commissioned to automate and expand existing scorecard capability supported by Grading Hive. The ideal candidate will be someone who will manage the delivery independently working cohesively with product & delivery teams and will act as bridge for collaboration needed for such program.

The person will drive the solution design, architecture and execution of developing new scorecard capability aligned with Service-bench design & Ui-Ux principles and target architecture . This is a strategic role to provide overall technical leadership and direction encouraging innovation and improvement in the technology and data systems, processes and ways of working.

As an Engineering Lead, you will be responsible for overseeing the delivery of multiple teams, providing technical guidance, and ensuring the successful completion of large projects. You will play a crucial role in mentoring and developing the career growth of the team members, as well as managing traditional project management tasks. Much of their time is also spent building and developing squads , tech leads and relevant communities in their space.

Key Responsibilities

Strategy

• Advice future technology capabilities and architecture design considering business objectives, technology strategy, trends and regulatory requirements

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

Impact & Value:

• Re-engineer legacy applications and build state of the art platform

• Envision Credit Origination 2.0 platform and align it with Bank’s NextGen technology vision

• Consistently leads delivery of valuable features

• Continually looking for process improvements

• Proposes new ways of doing things

• Suggests novel ways to fulfil requirements

• Helps elaborate requirements where necessary

Programming:

• In depth knowledge of IDE, language and toolset in language of choice.

• Excellent understanding of language & framework and a good working knowledge of the abstraction layer underneath

• Understanding of threads, threading model and concurrent programming

• Can profile and optimize code

• Good knowledge of other programming languages & paradigms and when to apply them

• Comfortable debugging/finding complex problems

Design:

• Can identify and apply appropriate design patterns to problems.

• Comfortable developing large features

• Understands Idempotence

• Understands boy scout principle. Leaves code in a better state then when arrived

• Good understanding of cohesion, SOLID and how to apply

• Writes clean, maintainable code

• Understands importance of domain model and can coherently model a problem domain within a given context

• Anticipates medium term (3-6 month) vectors of change and designs and abstracts accordingly

• Understands & appreciates simplicity & the value of removing code

• Understands design patterns such as CQRS and eventual consistency

• Understands how to design for performance at all levels

Development Practice:

• Automates everything by default

• Can build a CD pipeline

• Automates security scanning and performance testing as part of build

• Monitor systems to ensure they meet both user needs and business goals

• Oversee assigned programs (e.g. conduct code review), set and monitor team standards.

• Evaluate and select appropriate software or hardware and suggest integration methods

• Focus on reliability, performance and availability

Infrastructure :

• Good grasp of multiple operating systems

• Good grasp of scripting techniques

• Expertise in one database & good grasp of multiple data storage paradigms and when to apply other technologies

• Understands and can automate paas technologies

• Understands when to apply appropriate infrastructure technologies.

• Understanding of network communications, including TCP/IP, HTTP protocols

Security:

• Ensure team writes Secure code by default

• Can use tools (nmap/metasploit etc.) to perform deep security probes

• Understands server hardening

• Understating of security principles using SSL protocols and data encryption

Business:

• Awareness and understanding of the wider business, economic and market environment in which the Group operates.

• Understand and Recommend business flows and translate them to API Ecosystem .

• Hands-on experience in building U/I in Service-bench tech stack.

• Knowing Credit Origination Business process would be big plus especially Moody’s Creditlens product.

Behaviours & Collaboration:

• Leads group discussions on design of particular areas

• Comfortable presenting information

• Gains buy in from team and drives design

• Mentors and develops those around them

• Understands domain well enough to work with PO to drive value

Processes

• Follow the SDF process as per SCB standard

• Responsible for executing and supervising microservices development to facilitate business capabilities and orchestrate to achieve business outcomes

• Ensure to follow approved architecture when team designing & developing the product

People and Talent

• Lead through example and build the appropriate culture and values.

• Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

• Shares knowledge with wider community

Risk Management

The ability to interpret the Portfolio Key Risks, identify key issues based on this information and put in place appropriate controls and measures

Governance

Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Product Owners, Hive Leads, Client Coverage Tech and Biz Stakeholders, Domain Architects , CPO

Other Responsibilities

• Project Delivery: Oversee the delivery of 3 to 4 teams, ensuring projects are completed on time, within scope, and to the highest quality standards.

• Mentorship: Invest in the career growth of team members by providing mentorship, training, and development opportunities.

• Problem Solving: Work shoulder to shoulder with agile teams to solve technical problems and remove obstacles.

• Project Management: Manage traditional project management tasks such as scope guarding, stakeholder management, vendor management , contract management , risk management, communication, and status reporting.

• Scrum of Scrums: Facilitate and manage scrum of scrums to ensure the successful delivery of large projects.

• Product Area Lead: Assisting Hive tech Lead in assisting in tasks such as BRP , new Capacity on-boarding , status reports , comms etc. across hive .

Our Ideal Candidate

• 10+ years experience in designing and delivering banking application.

• Knowledge about Credit Origination, client scorecards & Credit Gading process will be a big plus.

• Web services, API design, Defining Specification using swagger/RAML.

• Dev Ops Tools and CI/CD Processes –GitFlow, BitBucket etc.

• Experience with automated test configuration.

• Good to have experience in containerization technologies – Kubernetes

• Service Bench On-boarding , exp building U/Is in LIT framework

• Conducts walkthroughs and monitors effectiveness and quality of the development activities.

• Participates in development of multiple or large software products and estimates and monitors development costs based on functional and technical requirements.

• Must have advanced knowledge on hosting platforms like – Kubernetes/Openshift/AWS EKS

• Contrasts advantages and drawbacks of different development languages and tools.

• Understanding of continuous build concept and usage with maven, sonarqube or other related tools

Roles Specific Technical Competencies

• Hands on knowledge on GenAI such as Git-Hub Co-Pilot

• Java/ J2EE, Spring, Struts, Hibernate

• Reporting tools – OBIEE

• BI tools - Informatica

• Hands-on skills in J2EE specifications like JAX-RS, JAX-WS

• Cloud Solutions – Openshift or AWS

• Containers Management –using tools like Docker, Rocket and Drawbridge

• Elastic Scaling – using tools like Nginx, HAProxy or PAAS like Openshift

• Dynamic Discover – using tools like Zookeeper or Etcd

• Configuration Management – using tools like Zookeeper, Etcd, Spring, Puppet/Chef, Ansible

• Continuous Integration – using tools like Maven and Jenkins

• Continuous Deployment – using tools like Jenkins, Nolio or Go

• Assembly Development – using frameworks like Apache Camel or Node.js

• UI Development – using frameworks like Node.js, REACT, AngularJS or Backbone

• IDL Definition – using tools like RAML or Swagger

• Code Development – using IDE’s like Eclipse or IntelliJ

• Web API’s – for Information Exchange

• Collaboration – using tools like Git-Hub and JIRA

• Hands experience and Knowledge of microservices architecture

• Strong in Oracle or SQL Server PL/SQL development and designing data model.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Payment and Treasury Solutions team (PTS) is accountable for designing, structuring and delivering non-vanilla and bespoke cash management and Treasury solutions to our client base using a range of products within SCB and from external partners, as appropriate.

PTS is a core part of the product management team that is accountable for ensuring that the solutions developed are in compliant with the Bank’s policies and procedures, regulatory framework as well as ensuring that the products and process are in line with market needs and overall strategic product directions.

This team engages/consults with clients on their bespoke or complex needs and provides solutions which are customised. This team also leads best practice sharing sessions with clients and prospects on areas like Treasury centre setups, In-house bank structures etc.

This role requires direct sales / structuring experience and proven ability to interact with senior external stakeholders (MNC clients). Experience in working with a corporate treasury, finance or digital teams in an added advantage.

This position will require dealing with clients across regions given the nature of the PTS function.

Key Responsibilities

Strategy

• Develop plan for successful execution of global PTS strategy in local region and countries.

• Develop plan for business development through best practice sharing sessions, innovation workshops and futuristic solutioning for key clients.

Business

• Build business momentum and pipeline by:

• Engaging internal teams to cross-sell cash solutions

• Sharing best practices from the industry and represent the Bank at conferences and events

• Hand holding clients through complex strategic transactions as one of their trusted partners

• Establishing solid relationship and third-party partnerships such as consulting firms to facilitate franchise growth

• Develop market unique treasury solutions based on client needs

• Deliver budget, through active management of:

• Revenue (existing and new revenue streams)

• Penetration of the product: No. of clients using the products in country

• Returns (i.e. product profitability) at a deal or client level.

• Build deep and comprehensive knowledge of client industry sectors, their drivers, commercial processes, how they compare with their peer group on debt, working capital, best practices in treasury and liquidity management, etc

• Identify new business opportunities and revenue pools whilst articulating how the product capabilities can solve for client needs and requirements

• Work closely with the relevant data teams to develop solutions for client needs based on data

• Actively mitigate identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries/markets

• Within the country, leads solution identification and brainstorming sessions with client facing teams (TB Sales, GB RMs, CB RMs) to generate leads

• Engage in best practice sharing and education of clients on use of sophisticated solutions to meet their needs

• Provide business solutions for complex deals or RFPs to drive sales and solutions

• Meet and engages clients to understand their needs or to provide solutions for their explicit or implicit needs using a consultative sales approach

• Promote replicability of solutions by educating RMs and Sales on successful solutions so they can be transitioned to BAU sales.

Processes

• Working with and through the relevant implementation and operations teams to ensure successful and smooth delivery of solutions

• Where relevant provide critical feedback to the relevant teams and conducting post implementation review analysis through client feedback and incorporates good practices in subsequent implementations

• Track clients’ deal utilization with a view to achieve utilization targets.

People and Talent

• Responsible for leading, directing and influencing colleagues and partners to deliver the priorities of Transaction Banking Product Management including:

o Creating momentum and conviction towards the type of complex solutions required by clients (Business Leadership)

o Sense making the business context and drivers, while adopting a strategic mindset to advise clients and internal business partners on solutions (Client Leadership)

o Providing guidance, coaching, mentoring and development to product and sales teams around complex solutions whilst role modelling nimble learning (People Leadership)

o Driving collaboration between RMs, TB product and the TB Sales team to optimize benefit to the client through product differentiation and delivery

o Providing advisory, constructive challenge and thought leadership perspectives on a range of opportunities and challenges in country and across markets covered by the role (Thought Leadership)

• Responsible for understanding and anticipating various future industry trends in country and across the markets, reviewing target client segments, solutions and capabilities required to meet the requirements.

Risk Management

• To be able to articulate to the client, risk and other relevant teams on how a proposed solution meets client needs, enable it to be more efficient, enable it to grow and scale its business, mitigate its risks and how it helps in a wider investor participation for a financing where required.

• Build deep and comprehensive knowledge of legal aspects linked to an instrument, debt, security in the relevant jurisdictions; local regulations and initiatives of local industry bodies to stay ahead of the regulatory change agenda and/or how it affects the solutions.

• Take the initiative regarding regulatory, reputational and ethical matters by providing proactive advice to clients and sales teams

• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations

• Ensure appropriate TB inputs are incorporated in Deal Review / BCA / Term sheet / Pre-Screening review / Credit

• Working with Global Head of PTS as well as the Global Head of Escrow Solutions, Product Management to effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner.

Governance

• Accountable for all product related risks for deals and solutions executed for clients

• Identify and mitigates operational, credit, regulatory, legal, fraud and risks in a transaction.

• Evaluate current processes or solutions via a business Conduct lens.

• Ensure the relevant approvals (including compliance with relevant deal review guidelines) for a transaction or client engagement are sought and can be produced for an audit review at any point in time

• Understand compliance, AML and FCC risk and applies appropriate risk mitigation processes.

• Conduct frequent portfolio reviews to ensure the portfolio of transactions have all required approvals and all conditions of approval are met with at all points in time.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Country Cash Head

• Country TB Head

• Country TB Sales head

• Cash Group Product heads

Our Ideal Candidate

• 15+ years of work experience in Corporate Treasury or Treasury Consulting

• Expertise with setup of treasury centres, In-house banks and complex liquidity solutions

• Proven track record of solutioning mindset and co-creations using new technology

• Proactive and positive with the ability to make good / sound decisions and use independent judgement

• Interpersonal skills in networking, influencing and decision taking

• Good presentation, time management, negotiation and influencing skills

• Excellent written & oral communication skills

Role Specific Technical Competencies

• Data analysis

• disruptive innovation

• Knowledge of product line

• Industry knowledge

• Business process design

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Supply Chain Management (SCM) provides commercial oversight, performance management, and risk governance across the Bank’s global third party ecosystem.

The Strategic Supplier Relationship Manager (Technology) is accountable for shaping and managing executive level, value based partnerships with the Bank’s most strategic technology suppliers. Operating at senior stakeholder level across Technology & Operations, this role drives strategic alignment, commercial value, performance optimisation, and risk resilience across the technology supply base.

Key Responsibilities

Strategy

• Serve as the primary executive interface for designated Technology Strategic Suppliers.

• Define and execute supplier strategies and joint business plans aligned to Technology priorities, demand outlook, contract frameworks, and risk appetite.

• Build long term, high trust partnerships focused on value creation, innovation, and mutual growth.

• Lead senior level governance, performance forums, and escalation management with suppliers and internal stakeholders.

Performance Management and Contract Governance

• Own end to end performance management for assigned Strategic Suppliers, including KPIs, scorecards, and executive reviews.

• Drive commercial optimisation, cost reduction, value engineering, and productivity initiatives in partnership with Technology, Finance, and suppliers.

• Lead root cause analysis and corrective action plans for material or persistent performance issues.

• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable

• Provide oversight of contract performance, obligations, and compliance on both sides.

• Partner closely with Technology Legal, SCM Category Management, and Finance to support negotiations, renewals, and major commercial decisions.

• Ensure commercial decisions balance cost, resilience, scalability, and long term value

Risk Management

• Proactively identify and manage third party, concentration, operational, and geopolitical risks associated with Strategic Suppliers.

• Ensure contingency and resilience plans for critical services are of the highest quality

• Ensure full alignment to SCB third party risk management policies, regulatory expectations, and audit requirements.

• Maintain high quality supplier master data and metadata, supporting governance and regulatory reporting.

People and Talent and Stakeholder Partnership

• Act as a trusted advisor to Technology CIOs, Global Category Leads, and senior stakeholders.

• Enable effective collaboration between Technology teams and Strategic Suppliers, translating business needs into clear supplier outcomes.

• Contribute thought leadership on supplier strategy, market dynamics, and innovation trends

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Technology CIOs and senior Technology leadership

• Strategic Suppliers – Global Account Teams

• Global Category Leads and Managers

• Technology & Operations Finance

• Technology Legal and Commercial teams

• Risk and Compliance stakeholders supporting T&O

• Group Internal Audit

Our Ideal Candidate

• 10+ years of experience in strategic vendor / supplier relationship management, preferably within Technology and Financial Services.

• Proven track record managing senior, complex, global suppliers in large, matrixed organisations.

• Strong commercial capability, including negotiation, value realisation, and contract governance.

• Demonstrated ability to operate with credibility at executive level, influencing diverse senior stakeholders.

• Deep understanding of technology supply markets, sourcing models, and vendor economics.

• Experience navigating risk, regulatory, and audit environments within a global financial institution.

• Highly effective communicator with strong executive presence and structured thinking.

• Bachelor’s degree in Information Technology or a related field

• Membership: CIPS or Similar

Role Specific Technical Competencies

• Negotiation Skills

• Commercial Skills

• Strategic Mindset

• Stakeholder Management

• Project Management

• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

SME Banking provides a suite of cash management products and services as well as funding options to support companies in Singapore to manage their business needs.

As the Cash Management Product Manager, you will be expected to understand the suite of cash management products and services, use cases, corresponding pricing methodology as well as the suitability of these products for the SME customers.

This role will report to Head of SME Banking Product & Strategy, and work with key stakeholders across Transaction Banking including implementation and operations teams, Group SME Banking, Relationship managers, CDD and Compliance teams.

Key Responsibilities

• Develop and execute strategies jointly with TB, Group SME Banking and SME Sales teams to increase the wallet share of existing to bank and new to bank customers in their usage of cash management product and services, investments, insurance and hedging solutions, in accordance with the business objectives of the BB customers

• Develop new products and drive the growth of existing products under your care through incorporating clients’ needs, understanding market competition, defining product features and revenue drivers, streamlining internal on-boarding processes, setting sales team and individual product targets, and maximizing sales acquisition channels.

• Conduct portfolio reviews of SME clients using MIS to assess opportunities to drive operating account behavior, upsell or cross sell, determine the reasonableness of fees and interest pricing as well as take relevant actions (for e.g. target client engagement, product features adjustments or targeted sales campaigns) to achieve the above objectives

• Work closely with Marketing team to strategize marketing plans and develop collaterals for product awareness and acquisition.

• Plan, execute and track product promotions and client campaigns to acquire new-to-bank clients and increase product holdings of existing-to-bank clients.

• Conduct product training with all customer touch points to ensure familiarity with the product propositions and processes. This will require partnership with the Sales teams, Transaction Banking and relevant support functions

• Update Management and Stakeholders on product performances through proficient use of Management Information reports. Work with Finance and Treasury teams to ensure that the SME liability books are priced correctly to maximise returns for the business (for e.g. funds transfer pricing methodology, operating account methodology, reference rates movements and impact on the profitability of our portfolio)

• Ensure product adherence to CDD & Compliance procedures, internal & external regulations, and the timely submissions of related reports.

• Increase client adoption of the bank’s digital channels through driving improvement in channel capabilities and educating Sales teams and Customer contact centre/ Client services groups to enhance their ability to resolve clients’ issues.

• Manage the deals implementation processes in partnership with sales teams, transaction banking product managers, respective governance teams, implementation and operations teams. This will include products and services such as Static or dynamic Quick Response codes setup, Host to Host/API integration, Escrow Services, Domestic Sweeping). You will need to understand clients’ needs, co-design solutions, review clients’ revenue expectations, provide training to clients and resolve post implementation client queries/issues.

RESPONSIBILITIES

Strategy

• Skilled in strategic planning, positioning products to meet client needs, managing credit risks, and maximizing revenue generation.

Business

• Knowledge of comprehensive Cash Management solutions that are available to clients.

• Strong understanding of industry trends and competitors’ products.

• Solid grasp of pricing mechanisms, funding costs, and credit risk premiums.

Processes

• Analytical, with a strong ability to review and analyze workflows and procedures to drive process improvements and enhance client experience.

• Skilled in preparing and writing comprehensive, analytics-driven product proposals for senior management’s assessment.

• Familiar with the Bank’s cash transaction systems and digital Straight-To-Bank platform.

People & Talent

Self-motivated, confidence, with excellent communication and presentation skills.

• Self-motivated and confident, with excellent communication and presentation skills

• Strong people management abilities

• Dynamic team player who adopts a collaborative approach to designing unique client solutions

Risk Management

• Possess strong knowledge in AML/CDD policies.

Governance

• Has experience managing internal and external audits, as well as similar exercises. s experiences in managing internal and external audits or equivalent exercises

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• SME Banking Sales teams, Trade Operations, Credit Risk Teams, Group SME Banking, Transaction Banking, WRB Risk, Audit and Compliance Teams.

Other Responsibilities

Embed Here for good and Group’s brand and values in SG SME Banking / WRB. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5+ years’ experience managing SME cash products.

• Understanding of end-to-end Cash Management solutions, pricing mechanisms and funding costs.

• Skilled in strategic planning and product positioning to meet SME client needs and maximise revenue.

• Strong knowledge of industry trends and competitors’ products and can convert insights into product enhancements.

• Hands-on in planning and executing product promotions and client campaigns for NTB and ETB clients.

• Collaborates effectively with Sales, Transaction Banking, Finance, Treasury, Compliance, Operations and Marketing.

• Strong knowledge of CDD and Compliance requirements and ensures products meet internal and regulatory standards.

• Champions digital channel adoption and is familiar with solutions such as QR collections, H2H/API, Escrow and Sweeping.

• Bachelor’s Degree

Role Specific Technical Competencies

• Pricing & Financial Acumen

• Campaign & Sales Enablement Skills

• Portfolio & MIS Analytics

• CDD, AML & Compliance Knowledge

• Digital Channels & Connectivity

• Cash Management & Transaction Banking Knowledge.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers