Total 54 job vacancies by Standard Chartered Bank (singapore) Limited

Job Summary

This role could be based in Singapore or Malaysia.

We are seeking a talented and passionate, individual to join Standard Chartered as the Product Owner of Reporting and MI in the Markets COO Post Trade Transformation team.

• Our Product Owners have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure the teams effort is aligned with overall strategy and client / customer needs.

• The Markets COO Post Trade Transformation team drives and executes the overall strategic transformation on various Post Trade capabilities (Settlement, Clearing, Margining, Documentation, Business and Reference static data management, etc…)

• The Product Owner works under the guidance of the Chief Product Owner Post Trade, Alexandre Nguyem

• If tackling complex challenges excites you, then join our Markets COO Post Trade Transformation team where you will get to collaborate and work on solutions across business and functions. You will have the opportunity to build and maintain the best-in-class products / services for our clients and customers, harness the power of AI whilst continuously striving to reduce time-to-market and streamline our processes.

Key Responsibilities

• The Product Owner for Reporting and Business Intelligence is an empowered decision maker, accountable for maximizing the business value of reporting, management information and analytics capabilities across the trade lifecycle.

• They define and deliver self-service reporting capabilities for end users, enabling operations teams to access timely, accurate and actionable insights to manage processing activities, risks and performance.

• The role focuses on modernising reporting and data consumption across operations, reducing reliance on manual reporting and fragmented data sources, and enabling scalability across multiple processing capabilities.

• The Product Owner represents the voice of operations, management and stakeholders throughout the lifecycle of the product, ensuring reporting solutions are fit-for-purpose, intuitive and aligned to business needs.

• They are a core member of the team, fully dedicated to the role, and accountable for a unified backlog aligned to reporting and business intelligence outcomes.

Accountable for:

• Maximising business value by ensuring confirmations processes deliver the right outcomes at the right time, balancing efficiency, client experience, and risk

• Driving the reduction of manual processing through automation and standardisation across products and regions

• Ensuring confirmations are accurate, timely, and compliant with regulatory and control requirements

• Balancing new features, operational improvements, and risk remediation while maintaining a low cost of change

• Delivering measurable outcomes aligned to business objectives, including efficiency gains, risk reduction, and improved client satisfaction

• Optimising value through continuous feedback from operations, clients, and stakeholders, and ongoing refinement of priorities.

• Owning and managing a single confirmations backlog:

• Clearly defining backlog items in a structured format with clear acceptance criteria

• Continuously prioritising based on value, risk, and operational impact

• Using data such as volumes, processing times, errors, and exceptions to inform decisions

• Ensuring backlog visibility and transparency to all stakeholders

• Acting as the primary interface between business, operations, and technology teams to ensure delivery of end-to-end outcomes

• Ensuring solutions are scalable, standardised, and aligned across products, avoiding fragmented or bespoke implementations

• Managing operational risk, process changes, and delivery risks associated with the Payments capability

Business

Define and maintain the reporting and business intelligence product vision and roadmap, aligned to post-trade transformation priorities and operational scalability goals

Drive the development of self-service capabilities, enabling users to:

• Access data independently

• Create and consume reports without manual intervention

• Monitor performance and risks in real time

• Modernise and simplify the management information landscape, reducing fragmentation and duplication across reporting solutions

• Establish a single source of truth for operational data, ensuring consistency, accuracy and transparency across stakeholders

• Enable data-driven decision making across operations, supporting management with clear visibility on volumes, performance, risks and exceptions

• Promote standardisation of reporting metrics and definitions across capabilities to ensure alignment and comparability

• Drive automation of data extraction, aggregation and reporting processes to reduce manual effort and improve timeliness

• Collaborate with other Product Owners to ensure reporting capabilities are integrated across the full trade lifecycle, from execution to post-trade processing

• Leverage data and user feedback to continuously refine reporting capabilities and prioritise high-value use cases

Processes

Ensure alignment of reporting and data processes with enterprise standards across the trade lifecycle

Own and continuously improve end-to-end reporting workflows, including:

• Data sourcing and aggregation

• Data validation and quality controls

• Report generation and distribution

• Dashboard creation and self-service enablement

• Ensure strong data quality, governance and auditability, with clear ownership and traceability of data

Enable efficient workflows by:

• Reducing manual data manipulation

• Simplifying access to data

• Standardising report generation processes

Partner closely with operations teams to:

• Understand reporting needs and pain points

• Validate usability and effectiveness of reporting solutions

• Ensure adoption of self-service capabilities

• Maintain clear visibility on dependencies with upstream data providers and downstream consumers

• Ensure all governance, documentation and assurance standards are met for reporting and analytics solutions

People and Talent

• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.

• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.

• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.

• Employ, engage, and retain high quality people, with succession planning for critical roles.

• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.

• Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.

• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

• Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.

• Provide feedback on transformation leaders to their people leaders, as part of performance reviews

Risk Management

• Create transparency around backlog item progress, blockers, impediments, dependencies, and product value delivery via fit for purpose business and delivery metrics.

• Engage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projects.

Governance

• Adopt and embed the Ways of Working Standards throughout the lifecycle of the product / service.

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• T&O Markets & Post Trade Technology Leadership team

• Markets COO Leadership team

• Markets Trading and Sales

• Markets Operations Leadership team

• Operations BAU teams across Middle-Office, Post Trade, Clearing, Margining, etc…

• Credit and Market Risk teams

• Functional Partners : CFCC, HR, Finance, Legal, GIA

• Transformation Leads across the Bank

• Group Process owners

Skills and Experience

• Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy

• Licences and Certifications/accreditations:

• Product Owner certification from Scrum Alliance, Scrum.org or other associations are must

• Practitioner certification of Scaled Agile framework like LeSS, SAFe, Scrum@Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.

• Professional Memberships: Association or Discipline Association Membership well regarded.

Our Ideal Candidate

• 5 plus years of experience in Financial Markets operations, post-trade processing or capability delivery, with exposure to reporting, data or analytics

• Solid understanding of the end-to-end trade lifecycle, with the ability to connect operational processes to reporting and management information needs

• Proven experience in reporting, data analysis or business intelligence, with strong understanding of how operational data is structured, transformed and consumed

• Hands-on experience as a Product Owner or equivalent role, with strong capability in:

• Managing and prioritising a backlog

• Driving delivery outcomes across cross-functional teams

• Translating business needs into data and reporting solutions

• Proven ability to:

• Define clear requirements for reporting and analytics use cases

• Translate complex data needs into actionable insights and user-friendly outputs

• Apply prioritisation and decision-making techniques effectively

• Strong understanding of operational metrics, including volumes, performance, exceptions and risk indicators

• Demonstrated experience working with globally distributed teams, including operations, technology and business stakeholders

• Strong analytical and problem-solving skills, with the ability to interpret data and drive decision making.

• Articulate reporting needs and product vision clearly

• Influence stakeholders on data-driven priorities

• Ensure transparency on data issues and resolution plans

• Good knowledge of Agile ways of working, including iterative delivery, backlog refinement and continuous improvement

• A forward-looking, adaptable mindset, with a strong focus on modernisation, simplification and scalability

• Awareness of how to leverage automation and emerging technologies, including artificial intelligence, to enhance reporting capabilities, improve data access and enable smarter insights

• Familiarity with user-centric design approaches, ensuring reporting tools and dashboards are intuitive and drive adoption

Role Specific Technical Competencies

• Product / Service subject matter expertise

• Product delivery lifecycle experience using Agile Ways of Working (Scrum, Kanban, Lean, etc…)

• Understanding Customer Needs (research, insights & communication)

• Data driven decision making & product analytics

• Business plan – design and execution (tactical and strategic)

• Marketing Strategy and Positioning

• Stakeholder management and communication

• Regulatory Environment – Financial Services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Drive digital acquisition and sales operation across consumer retail products via digital channels to elevate percentages of digital sales against offline channels.

• This role drives AI enabled digital acquisition and sales across consumer retail products, increasing the share of digital vs. offline sales.It uses data and AI to design and optimize own media acquisition and cross sell strategies, including advanced audience segmentation, next best offer, and conversion optimization.

• AI driven campaign management and experimentation (A/B and multivariate testing) using MarTech and decisioning tools to continuously improve performance.

• Partner with Analytics and Product teams to build and refine an AI centric digital analytics framework, including forecasting and machine learning models for sales and funnel optimization. The role applies AI insights to enhance end to end digital sales journeys and manage aggregator partnerships, improving both sales volumes and customer quality

Responsibilities

Strategy

• Drive digital acquisition and sales operation across consumer retail products via digital channels to elevate percentages of digital sales against offline channels.

• Manage and develop effective own media channel acquisition and cross-sell strategies, including defining audience segmentations and optimizing conversions.

• In close collaborations with Product, External experts, to develop and design lifecycle programs.

• Drive and optimize Digital Analytics framework in collaboration Retail Analytics team – to help Digital Marketing, Product, Segments, and Operations with periodic assessment of our collective performance followed by effective communication and execution of campaign and optimization efforts

Business

• Regular discipline in leveraging Digital Analytics to track, monitor, analyse and report online sales funnel to identify opportunities to drive up digital sales for Personal Loans.

• Support digital sales optimization programs through following but not limited to the development and execution of AI-driven campaign management, and A/B and multivariate tests using MarTech tools.

• Forecast sales performance trends, set performance management standards and achieve 'Best in Class’ online sales mix relative to total sales, and increase our overall market share.

• Work with Retail Product Owners to propose and deploy innovative and effective digital campaigns for both online (SC.com) and mobile channels (SC Mobile App).

• Support the Digital team lead on on-boarding projects which involves external API built and collaboration with Regulators and/or FinTech partners.

• Manage aggregator partnerships and maximize aggregators’ sales potential while improve customer quality.

Processes

• Understand and optimize all existing Digital Sales journeys and processes and work closely with cross-functional teams including Product, Operations, Credit, Tech and Group teams to craft new end-to-end Digital Sales Journey and Processes that maximize client experience and satisfaction.

People & Talent

• Facilitate respectful and collaborative culture with fairness and transparency.

Risk Management and Governance

• Implement new digital capabilities, initiatives, and campaigns in accordance with Retail Banking Risk Management framework and governance processes.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Value and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead Digital Sales team to achieve the outcomes up in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance, The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• Retail banking Products, Segments, Digital Marketing, Analytics, and Group Martech and Tech Teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in Wealth & Retail Banking. Working closely with Group Digital Sales to delivery digital best-practices to delivery business agenda.

Our Ideal Candidate

• 10+ years in retail banking or finance industry

• Education: Bachelor’s Degree Or Higher From A Reputable University

• Proven track record of driving digital sales and ROI

• Knowledgeable in digital Marketing technology

• Commercial mindset and result driven

Role Specific Technical Competencies

• Digital Campaign and Project Management

• Analytical Skills

• Digital Marketing Technology

• Digital Sales

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Small Business Clients segment in SME Banking within Standard Chartered Bank aims to provide companies with turnover of up to US$25m in Singapore a suite of product that meets their financing requirements.

As a SME Mortgage Sales Specialist, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) SME Mortgage relationships and cross-sell the entire suite of SME Banking products & Wealth Solutions to meet and exceed quarterly sales targets as stipulated in the “Quarterly Scorecard” as well as ensure that the NTBs acquired by yourself consistently comment on how amazing your service is.

Key Responsibilities

Performance Measures

• To achieve quarterly New Sales Revenue (NSR) targets through New-to-Bank SME Mortgage client acquisitions, and active cross-selling of SME Banking products & Wealth Solutions

Risk Measures

• To ensure complete compliance and quality of work that meets internal and regulatory requirements.

• Bank’s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank’s is never at risk from your action, or inaction.

• Compliance with all the Bank’s policies without any delays.

• To engage in active cross-selling of SME Banking products & Wealth Solutions to ensure that each NTB holds at least 2 Products Per Client (PPC).

• Drive cross product sales of all the Bank’s products and services for SME Banking and active referrals to Affluent (Individual) level.

• On a reasonable basis, to revert to all customer queries within 2 business days.

Work Ethic

• Punctual at work and when visiting customers;

• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

• Responsive, contactable and accountable to clients and internal stake holders.

• Team player ready to grow business, and ready cover team members’ duties as necessary.

• Appropriate dressing that must meet Bank’s standards.

• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Our Ideal Candidate

• 4+ years of relevant SME banking or mortgage sales experience, with a strong track record in acquiring New-to-Bank SME clients and achieving aggressive sales targets.

• Knowledge of SME working capital solutions, mortgage financing principles (including TDSR), and credit underwriting, alongside familiarity with CDD and FATCA requirements.

• Proactive, client-focused relationship builder with strong negotiation and closing skills, able to cross-sell a broad suite of SME banking products.

• Demonstrate high standards of ethics, risk awareness and compliance, while being a reliable team player who responds promptly to clients and internal stakeholders.

Role Specific Technical Competencies

• Familiar with customer due diligence processes including FATCA adherence.

• Familiar with basic working capital financing cycle and products for operating entities.

• Familiar with basic mortgage financing principles including TDSR framework and applications.

• Keen understanding of adherence to credit underwriting requirements.

• Knowledge of competitive environment in order to position Bank’s products appropriately.

• Keen negotiation and closing skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People & Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Treasury, Investment and Insurance Specialists, SCB China RMs.

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• CMFAS Exams

• Experience in Managing North Asia Market

• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market

• 5+ years of experience in Banking.

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

We are hiring within the Financial Institutions, Credit Portfolio Analytics (FI-CPA) team. You will partner closely with the team’s two key stakeholder groups i.e. Client Coverage and Risk in delivering credit and product solutions. This is an important role which will partner with stakeholders in managing the firm's relationships with a broad range of financial institution clients including banks, broker-dealers, fintechs, government/government-linked entities, public sector entities, insurance companies, hedge funds, real money funds, financial sponsors/private equity firms etc. This is a Cluster lead position, and you will play an active role in team structure and capacity planning, proactive workflow management, as well as meeting mentoring and training needs of the team. This is a high-impact role requiring strong, independent stakeholder engagement, sound credit judgment, and the ability to lead and scale team performance. Your daily job would include the following (not exhaustive):

• Partner with Relationship Managers to pursue client strategies, including through proactive idea generation, while supporting sustainable revenue growth and returns, as appropriate

• Partner with Risk through clear presentation of credit proposals, as well as through proactive discussion of key risk considerations

• Deliver high-quality, timely, and succinct credit analysis, including the ability to handle complex credits and represent the function at a senior level

• Proactively monitor key entity- and industry-level developments, including covenants and risk triggers; maintain portfolio quality through exception reporting and credit reviews, ensuring timely risk mitigation and issue resolution

• Support deal origination and execution by working closely with other deal team members to ensure appropriate product selection and deal structuring, considering the overall risk appetite, client profile, and return considerations

• Liaise with and coordinate across product partners, including at parent and client subsidiary levels, to support account management and origination

• Drive portfolio-level oversight to optimize returns and provide guidance to the team

• Contribute to process improvement and simplification initiatives

• Support the Team Lead in providing oversight of relevant team members, including maximizing potential, achieving performance objectives, and providing mentoring and guidance, as well as resolving bottlenecks and supporting team development

• Support the Team Lead and wider team on regulatory reporting, ad hoc projects, strategic initiatives and exercises, as required

• Candidates with prior and relevant Financial Institutions and Corporate experience will be viewed favourably

Key Responsibilities

Strategy

• Partner with Relationship Managers to pursue strategies of the Financial Institutions Singapore portfolio of clients effectively.

Business

• Drive client revenues & meeting revenue-return targets for the Business

Processes

• Plays a key role in managing the end-to-end credit application process for Financial Institutions Singapore for existing clients as well as new-to-bank clients.

People and Talent

• Contribute to the upskilling agenda by training and providing mentorship to the junior team members including interns and International Graduates.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating potential credit / business risks to the Financial Institutions Singapore franchise while driving revenues in collaboration with the relationship managers and various product partners.

Governance

• Awareness and understanding of the regulatory & credit process / policies framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Business heads and Relationship Managers (GAMs/FAMs)

• Credit Risk teams

• Credit Portfolio Management Team

• Client Management team

• Product partners & relevant product risk teams

• Legal, Audit and Compliance, where relevant

Other Responsibilities

Embed Here for good and Group’s brand and values in Singapore/ SPM/ FI CPA team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Education: Degree In Accounting or Finance & Banking

• Languages: Business Communication

• 12 years of experience in credit risk and portfolio management, with deep expertise in financial institutions analysis (banks, NBFIs, insurers, funds, fintechs etc.).

• Strong leadership capability with proven ability to lead, mentor and scale team performance

• Strategic mindset – able to translate portfolio, client and regulatory trends into actionable priorities

• Sound decision-making with strong risk judgment and accountability

• Credit Risk and Portfolio Management - strong grounding in risk assessment, portfolio construction and monitoring

• Financial Statement Analysis - ability to interpret complex financials across banks, NBFIs and FI clients

• Solution / Deal Structuring - ability to structure facilities with appropriate risk mitigants and commercial alignment

• Strong analytical thinking - ability to synthesise information, challenge assumptions and form independent views

• Industry/ Business Knowledge - understanding of FI sectors, market dynamics and regulatory landscape

• Account Management - ability to manage client relationships alongside RMs and drive portfolio outcomes

• Customer focus – understanding client needs and translating into appropriate product and risk solutions

• Good working knowledge of banking products and processes (e.g. lending, trade, markets, treasury solutions)

Role Specific Technical Competencies

• Credit Risk Management

• Credit Analysis / Quantitative Analysis / Financial Modelling

• Solution / Deal Structuring

• Corporate Banking Product Knowledge in particular Trade Financing Products

• Industry / Business Knowledge

• Account Management

• Analytical Thinking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

• Develop a strategic approach on Greater China market for relationship banking

Business

• Focus on building robust frameworks that support both seamless operations and effective oversight.

Processes

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

People and Talent

• Interpersonal skillset and relationship building.

Risk Management

• To identify, assess and mitigate potential risk while balancing clients’ needs with the bank’s policies and risk appetite.

Governance

• To follow clear guidelines to ensure consistency compliance and the highest standard of professionalism across our operation.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Requires RNF to function role.

Key stakeholders

• International clients, internal and external stakeholders.

Other Responsibilities

• Embed Here for good and Group’s brand and values in International Clients. Perform other responsibilities assigned under Group,

Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• CMFAS Exams

• Experience in Managing Greater China Markets

• Good Understanding and command of Mandarin as the incumbent will be supporting Chinese market

• 5 years of relationship management experience in retail banking

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

• Demonstrate good knowledge of financial industry

• Shows resilience in the face of pressure and obstacles

• Builds rapport with others and relates in a calm and engaging way

• Shows commercial acumen and has a good understanding of the business.

• Pursues self-development and progression obstacles

• Operation control and sales compliance

• Agreed individual sales target

• Experience in Managing Greater China Markets

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Strategy

• Standard Chartered Bank has embarked on an ambitious journey to revolutionize the digital banking by building a truly innovative corporate banking portal that competes not just with the Financial Institutions but also with the new breed of Fintech companies. Digital Channel Solutions is the core team within the bank which champions this vision and is responsible to drive the digitization agenda with our corporate and institutional clients. As the Head for Trade & Lending Digital Channels, you leverage digital and data to support the business objectives of the Trade business. You will work with talented team members across Product Management, Product Development, Technology and client service partners to develop digital channels products and solutions all the way from a conceptual stage to the product launch. You will be required to push the boundaries by bringing in new ideas that will take the Banks’ digital capabilities to the new generation of Treasurers and CFOs.

Business

• You will have a key role in building innovative product capabilities, influence change, commercialize capabilities and enable our global corporate banking platform in 40+ countries. You will be responsible to take the ideas through implementation in Agile Methodology and will lead a team of Product Owners. You will continuously evaluate the ever-changing financial ecosystem and related emerging technologies in collaboration with our technology partners.

Key Responsibilities include

• Ownership of product delivery for digital channels for Trade and Lending; detailing and analysing the existing application features, understanding and measuring client usage and needs, ascertaining business relevance and defining new capabilities and features including execution plan

Key Responsibilities

• Manage and lead a team of product owners – as a people leader you will empower, manage, coach and mentor the team - holding team members accountable for strong performance management practices.

• Work closely with relevant stakeholders and partner in Trade Product Development and Technology to support and enable the end-to-end product development across Digital Channels and Trade.

• Demonstrate deep expertise in digital channels product delivery, covering conceptualization, business requirements, product solutions, meticulous quality checks, deployment and eventually, the customer migration phases of the revamped platform.Demonstrate product proficiency and develop Human centric user interface designs covering critical online banking flows such as transaction initiation, approvals, enquiries, reporting and other supporting flows. Establish strong partnership with User Experience Design, ensuring user journeys are simple, intuitive and adhere to Design Principles.

• Work extensively with UX design, Client Insights & Research and Technology and demonstrate a collaborative approach, creating an environment to enable developing client-driven intuitive and innovative user flows to deliver best-in-class digital channel experience. Create continuous feedback loops with (external and internal) customers to deliver continuous client experience improvements.Exhibit strong techno-functional expertise to enable partnership with internal and external vendor delivery teams to ensure we deliver on the agreed business tasks such as user stories, business flow diagrams etc. Facilitate problem solving as required, working closely with digital channels product owners and technology teams in the design, development and delivery of digital solutions

• Demonstrate expertise in Agile Product Delivery by defining, embedding, and sustaining high-performing delivery ways of working practices (Agile, Product, DevOps) across all Squads in the Trade & Lending Channels Hive. You will partner strongly with Technology and Delivery Coaches on meeting agreed key performance indicators such as squad / hive health, squad / hive maturity, and adoption rate of standard product discovery and delivery practices.

• Engage actively with the product, implementation & client management, legal, compliance, operations and sales teams to create awareness of the new product features and encourage a participative attitude to elicit critical business requirements and ensure overall acceptance of the new process flows and the system functionalities.

• Monitor and manage the resources and timeline of the projectsEngage with relevant teams to establish, measure and analyse key performance indicators (KPIs) for new digital solutions delivered.Partners closely with Trade Product, Client Service, Operations and DCS Go-to-Market teams to identify client needs, adoption barriers, and regional nuances across markets. Synthesises client insights into clear product requirements and standardised solutions, shaping value propositions, rollout strategies, and adoption plans that accelerate client adoption of global, standard solutions across the CIB footprint.

• Assist the program management office in preparing status reports and capabilities document in articulating the key achievements / updates of the program to the senior management teams.

Processes

• Ensure proper check and balance in place according to laid down departmental operation instruction (DOI) when applicable, Control Sample Testing (CST) plans to minimize operational risk

• Collaborate with the wider DCS product and technology teams to execute cross-product delivery, assess downstream impacts across platforms and client journeys, and ensure appropriate controls and remediation are in place throughout the product lifecycle, from new capabilities build to sunset and decommissioning.

People & Talent

• Manage and lead a team of product owners – as a people leader you will empower, manage, coach and mentor the team - holding team members accountable for strong performance management practices.

• As Product Lead for the Trade & Lending Channels Hive, you will partner with your Hive Tech Lead and be responsible for the implementation, and adherence to standard practices for discovery and delivery across DCS Incremental Change Squads in the Hive.

• You will partner with CIB Delivery Excellence Agile Coaching team to maintain a coaching intervention model, cadence, and reporting rhythm for ongoing practice embedding.

Risk Management

• Ensure digital product development aligns to the Channels Governance Framework which sets out the minimum requirements for the design, implementation, and maintenance of digital channels.

• Where material changes are made to existing channels, ensure compliance to process change impact assessment and a technology change impact assessment are completed.

• Partners closely with the DCS risk & governance team on ongoing identification, assessment and management of digital channel risks, including data quality, data privacy, change risk management, technology resilience, and information & cybersecurity risks.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Digital Channels & Data Analytics

• Transaction Banking Trade Product Management

• Transaction Banking Working Capital & Short-Term Lending Product Management

• Client Coverage Long Term Lending Product Owners

• Transaction Banking Cash Product Management

• Financial Markets Transaction Banking FX Product Management

• Transaction Banking Implementations

• Transaction Banking COO

• CCIB Technology

• CCIB COO

Our Ideal Candidate

• 15+ years’ experience with a proven track record of success in digital product development, preferably in the area of Trade Finance and/or Working Capital products & solution

• Skills Proven track record in leading and implementing digitalization and/or transformation initiatives in the Trade space (Documentary Trade, Open Account, Lending), including driving client adoption of digital channels and increasing share of revenue via electronic channels.

• An experienced people leader with an ability to build a strong team, encouraging team members to drive personal career development, including strengthening skills through relevant training, learning and development activities.

• Good understanding of the product development lifecycle using Agile Methodology and relevant prior experience in drafting vision statements, epics and user stories, use case documents, solution papers, business workflow documents and high-level functional flows.

• Deep understanding of the corporate banking domain with a profound ability to conceive and design end-to-end product flows, define interface requirements, identify relevant operational processes and clearly articulate these flows and processes to the relevant business and technology workgroups.

• Prior knowledge and first-hand experience in client co-creation, user experience (UX), user interface (UI) oriented assignments, particularly on fast-emerging touchpoints such as mobiles and tablets as well as the conventional channels such as Web and Host-to-Host.

• A skilled negotiator with an ability to work across all organization levels

• High integrity and personal drive, with a passion for product, technology and services transformation

• Highly experienced in stakeholder management and working closely with global senior leaders, including business product heads, COOs and CIOs

• Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates and clients.

• Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management.

• Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments and upper management.

• Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority

• Strong project management skills including planning, documenting, communicating and delivering the end result on-time

• Experience in a position of broad collaboration, influence and communication in a large organization.

• Excellent teamwork skills preferably with experience of working in teams spread across functions and geographies

• Sense of ownership and pride in your performance and its impact on the program’s success

• Proven experience in leading agile software delivery in techno-functional roles, effectively bridging business and technology teams to drive end-to-end product delivery, prioritization and execution at scale.

• Strong understanding of digital channel related risks, with demonstrated awareness of data risk, change management risk and cybersecurity considerations, ensuring solutions are designed and delivered in line with risk, control and regulatory expectations.

Role Specific Technical Competencies

• Product Management

• Documentary Trade

• Supply Chain Finance

• Working Capital Solutions (Short Term Loans, Invoice Financing)

• Corporate Banking

• UI/UX

• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• Ability to source and acquire New to Bank clients.

• Strong prospecting and networking skills.

• Capability to identify business development opportunities and grow market share

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual affluent coverage segment prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.

• Ability to adapt to changing business priorities.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Relationship Managers

• Sales Team Managers / Market Heads

• Compliance, Fraud Risk, AML, FCC and CDD teams

• Priority Banking and Priority Private Segment

• Relationship Service Managers

• Banking Operations.

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• CMFAS Exams

• Experience in Managing South Korea & ROW Market

• Good understanding and command of Korean as the incumbent will be supporting South Korea & ROW markets

• 3+ years of experience in Banking.

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The role holder will support the execution of business strategy, performance priorities, governance agenda and transformation initiatives across the Coverage Banking business, acting as a strategic partner to senior management in driving business management discipline, enabling effective decision-making and ensuring coordination across business, product and control functions. The role requires strong cross-functional engagement across Coverage Banking, TB, Markets, Risk, CFCR, ESRM, Finance and Operations teams to support strategic initiatives, governance deliverables, client management priorities and regulatory-driven programmes across global Coverage Banking.

Key Responsibilities

Strategy

• Support development, execution and tracking of Client Coverage strategic priorities, including business planning, performance management and delivery against key objectives.

• Drive management reporting, portfolio analytics and business insights to support senior management decision-making, prioritisation and performance steering.

• Support coordination of leadership forums, committees and business reviews, including preparation of materials, strategic updates and tracking of agreed actions.

• Support delivery of strategic initiatives and business transformation priorities, including operating model enhancements, business simplification and productivity initiatives.

• Drive execution of cross-functional business initiatives involving Coverage, TB, Markets, Risk and Infrastructure stakeholders to support alignment on business priorities and client strategy execution.

• Support governance and execution of client due diligence frameworks, including portfolio oversight, client activity reviews and client management workflows.

Business

• Partner with Coverage, Product and Infrastructure teams to support strategic client initiatives, revenue optimisation opportunities and franchise-wide priorities.

• Coordinate and support enterprise-wide regulatory and strategic programmes impacting the Coverage business, including recovery and resolution planning initiatives, stress testing and regulatory preparedness activities impacting CIB, including engagement with Risk, Finance, Treasury and regulatory stakeholders on balance sheet optimisation, asset rundown and management action frameworks.

• Support development and execution of people and organisational priorities across Coverage, including junior hiring strategy, early careers coordination, workforce planning and talent initiatives.

• Provide structured support to senior leadership on governance, business management and risk-related matters requiring cross-functional coordination and executive-level engagement

Processes

• Monitor and report portfolio performance metrics, management information and strategic KPIs to support effective business oversight and performance discussions.

• Drive discipline around processes, data hygiene and operational efficiency, including identifying opportunities for process improvement, simplification and stronger controls.

• Support execution and tracking of cross-functional priorities and transformation initiatives, including technology, process and operating model enhancements aligned to business and control priorities.

• Support monitoring of key business management processes and controls, including training, attestations, data quality, portfolio processes and other business management deliverables where required.

• Liaise with stakeholders to provide assurance over consistency and accuracy of information, support issue resolution and strengthen execution discipline across processes.

• Coordinate and support production of management information, dashboards and business reporting packs for senior management, governance forums and strategic discussions.

• Drive coordination and tracking of action items arising from governance forums, audits, regulatory engagements and transformation workstreams.

• Support alignment and consistency of business management standards, frameworks and reporting methodologies across regions and Coverage segments.

• Support operational execution of strategic initiatives requiring engagement across multiple functions, jurisdictions and senior stakeholder groups.

Risk Management

• Support oversight of the governance and control agenda across Client Coverage, ensuring effective management of risk, conduct and regulatory priorities.

• Drive coordination of business risk matters with relevant control partners including CFCR, ESRM, ESGR, Ops Risk, Compliance and Audit, supporting strong control discipline and timely remediation where required.

• Support governance and oversight relating to reputational risk, environmental and social risk considerations, client onboarding governance and escalation management processes.

• Support process universe responsibilities under delegated authorities and governance requirements, including maintenance of robust controls, process oversight and adherence to applicable risk management standards.

• Support development and enhancement of governance processes, management information and control frameworks, including oversight of regulatory, policy and business-wide change initiatives impacting the business.

Governance

• Support quality control and oversight of risk agenda items across the portfolio, including coordination on control metrics, issue management and remediation activities.

• Support committee governance, escalation management and preparation of materials for senior governance forums, including matters requiring senior management review or approval.

• Coordinate cross-functional stakeholders to support readiness, implementation and compliance relating to regulatory developments, internal policies and governance expectations.

• Support implementation and monitoring of controls relating to client management, transactional governance and franchise-wide business management processes.

• Maintain strong awareness of evolving regulatory expectations and emerging risk themes impacting Coverage, ensuring appropriate escalation, tracking and stakeholder engagement where required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Drive to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

• Support the business in embedding effective governance and conduct standards across strategic initiatives, client management activities and business processes.

• Ensure regulatory, conduct and reputational risk considerations are appropriately incorporated into business management activities and governance discussions.

• Promote strong risk awareness, escalation discipline and accountability across the Coverage business through effective stakeholder engagement and governance support.

Key stakeholders

• Coverage Banking Management Team

• Coverage Banking Business Managers

• Product Partners including TB, Markets and other partner functions

• Finance, Risk, Compliance, CFCR, ESRM, ESGR and Non-Financial Risk teams

• CIB COO and central functional teams

• HR and Early Careers teams

• Regional and country stakeholders across Coverage Banking

• Regulators and governance forums where required

Our Ideal Candidate

• 8+ years’ experience in banking or another financial companies

• Minimum bachelor’s degree in Banking, Finance or quantitative field is preferred

• High working knowledge and experience working with large data sets and providing summary analysis with Excel, PowerPoint, VBA and Tableau is essential.

• Experiences in additional analytical tools (e.g. SAS, R) is a plus but not necessary.

• Strong understanding of governance, regulatory and risk management frameworks within corporate and institutional banking environments.

• Experience supporting complex cross-functional initiatives involving senior stakeholders across business, risk and infrastructure functions.

• Strong strategic thinking and ability to translate business priorities into structured execution plans and governance outcomes.

• Proven ability to manage sensitive and high-profile initiatives requiring executive-level coordination and stakeholder management.

• Strong written and verbal communication skills with experience preparing materials for senior management and governance forums.

• Experience working across global, matrixed organisations with the ability to influence stakeholders across functions and regions.

• Strong analytical and problem-solving capabilities with ability to synthesise complex information into actionable insights and management updates.

• Ability to balance strategic priorities, governance expectations and execution requirements within a fast-paced environment.

• Strong team orientation. Ability to work effectively in cross-cultural, cross-geographical, matrix environment

• Flexibility and responsiveness in order to handle changing priorities and urgent requests from senior management.

• Maintain discretion in dealing with highly confidential information.

Role Specific Technical Competencies

• Cross-Functional Collaboration

• Business Acumen

• Stakeholder Management

• Data Analysis & Visualisation

• Service Management & Design

• Process Optimisation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Responsible for designing and implementing seamless product frameworks to scale the solutions for Medium Enterprises globally

• Responsible for managing global TWC portfolio performance, governance and reporting.

• Responsible for managing performance of credit analyst organization and streamlining structure, process, roles and capabilities to optimize on quality and efficiency of ME credit approvals in ASA markets

• Collaborate with Tech delivery, Credit risk, Fraud risk and Operations team to enhance the capabilities for efficient Client Relationship Management (CRM), Portfolio Monitoring and Management.

• Collaborate closely with SME heads, Product Heads, Credit Risk, Operations, Stressed asset team and Learning team to manage training needs of frontline staff.

Strategy

• Ensure that lending solutions in ME Markets are relevant in the market and aligned to the Group SME strategy

• Benchmark our ME proposition against client needs and competition offerings, especially in key markets, to identify gaps and opportunities

• Provide data driven analytics & insights to drive strategic discussions at the SME Management Team

• As Head of CA team ASA, provide leadership reinforcing commitment to CA structure and strong business focus. Provide oversight into the quality of credit analysis performed within the team. Be a mentor to the team, guiding them on career planning and progression and building a highly motivated team.

Business

• To partner both Coverage and Risk in ME Markets, supporting the former in developing and executing their client strategies and both teams in respect of credit analysis-relevant matters.

• Assess the effectiveness of product framework and ensure they are fit for growth

• Creating product and policy mix driven by client needs to offer seamless and easy solutions

• Work closely with the country product and segment heads to deliver comprehensive solutions for trade, forex and Wealth needs

Key Responsibilities

Processes

• Ensure that the approval, fulfillment and transaction processes are simple and streamlined and to client needs and calibrated to the risks involved.

• Develop a regular operating rhythm with stakeholders and appropriate governance framework to ensure that the portfolio shape and quality is in line with the strategy

• To provide insightful, relevant, succinct and timely credit analysis of a portfolio of SCB’s clients (current or prospective

• Analysis to provide a forward-looking view of the likely business and financial risks and potential mitigations. It should provide holistic counterparty assessment on structural elements relevant to SCB exposure and while it should be granular, opinion needs to be in succinct manner for presentation.

• Overall accountability for consistency and coherence of the complete BCA submitted to Risk will rest with Credit Analysis team

• Help group teams in driving the adoption and usage of digital capabilities

People & Talent

• Participate actively in shaping the SME Learning agenda for SME frontline especially the ME RMs

• Develop strong credit analyst capabilities for effective 1st line of defense and business enablement

• Provide strong leadership to CA team ensuring independent, quality and timely credit analysis

• Share best practices and lessons learnt to build institutional capabilities for scaling the business

Risk Management

• Proactive monitoring of key entity or industry wide events and/or developments, as well as of covenants and risk triggers where applicable

• Ensure infrastructure, processes, policies and control framework for SME Banking business is designed to appropriately and adequately manage the inherent risks in the product, keeping in mind that risk has multiple facets and goes beyond credit risk (e.g. operational risk, fraud risk, counterparty risk etc.)

• Partnering Risk through clear presentation of credit analysis and proposed credit grading, as well as

through proactive and considered discussion of key risk aspects

Governance

• Ensure that the overall risk and control framework in SME for is fit-for-purpose and working well within the risk appetite

• Understand the regulatory and legal framework governing products in markets

• Engage and present to Product Governance Committee and other relevant forums such as Risk Committee and other forums/committees as and when required

• Manage the credit change process globally across teams when credit policy changes are enacted, analyse gaps and propose solutions that optimize execution.

• Coordinate regional / global efforts to ensure compliance with BCA renewal policies, CaRT and other credit administration processes.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Market Heads of SME Banking

• Global Head of SME Risk

• Product/segment Heads in markets

• Stressed Asset/ Collection teams

• Learning and Development teams

• Data, Digital and Analytics teams

• Legal, Audit and Compliance, where relevant

Other Responsibilities

• Embed Here for Good and the Group’s brand and values in the business

• Perform other responsibilities assigned under Group, Region, Country, Business or Functional policies and procedures

• Work effectively across SCB, using values behaviours to drive overall business growth

Our Ideal Candidate

• 15+ years of lending experience in Commercial or SME banking

• Deep understanding of Trade and Working Capital products in a Product Management, Relationship management, Credit Risk or Stressed Asset Management role

• Strong analytical and problem-solving skills

• Proven ability to effectively collaborate with a wide range of stakeholders

• Proactive and positive with the ability to use independent judgement and make sound decisions

• Excellent written & oral communication skills

Role Specific Technical Competencies

• Deep understanding of Trade and Working products

• Risk mindset with an understanding of the Enterprise Risk Management Framework

• Exposure to SME/mid-market clients and their unique requirements is desirable, but not mandatory

• Appreciation for market specific nuances

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from CandI, staff, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• CMFAS Exams

• Experience in Managing Vietnam Market

• Good understanding and command of Vietnamese as the incumbent will be supporting Vietnam market

• 5+ years of experience in Banking.

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

• Demonstrate good knowledge of financial industry

• Shows resilience in the face of pressure and obstacles

• Builds rapport with others and relates in calm engaging way

• Shows commercial acumen and has a good understanding of business

• Pursue self-development and progression obstacles

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Purpose of Role

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target.

• Agreed service standards to customers.

• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and NRI markets

Processes

• Responsible for executing RM duties including driving revenue and onboarding new clients.

People and Talent

• Lead through example and build appropriate culture and values.

Risk Management

• To execute the trade as per Bank’s laid down policies and processes, and render banking services as per Bank’s guidelines

Governance

• Awareness and adherence of the RNF regulatory framework

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Clients, internal and external stakeholders

Other Responsibilities

Embed Here for good and Group’s brand and values in SCB SINGAPORE (WRB AFFLUENT MANAGED) Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Experience in Managing UAE Market

• Excellent Communication Skills to manage UAE clients

• 3 years of relevant experience in Sales and Relationship Manager

• Education: Degree Holder

• Licenses: RNF

• Certifications: CMFAS

Role Specific Technical Competencies

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Experience in managing NRI markets

• Good understanding and command of Hindi as the incumbent will be supporting NRI markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Product Manager to support the development and management Capital Markets products focusing on FX and Fixed Income, contributing to customer engagement and retention, business reporting, and the growth of Assets Under Management (AUM).

Key Responsibilities

• Product Support: Assist in the end-to-end product lifecycle for FX and Fixed Income, including product development, launch, promotion, training, and monitoring.

• Customer Engagement: Support strategies to enhance customer engagement and retention through innovative solutions.

• Portfolio Monitoring: Help oversee the FX and Fixed Income portfolio, ensuring accurate monitoring and reporting and provide Management Information (MI) to front-line staff.

• Solution Delivery: Contribute to delivering world-class solutions to retail and affluent clients aimed at growing, protecting, preserving, and transferring their wealth.

• Risk and Control Framework: Assist in developing and managing products within a tight risk and control framework, ensuring compliance and operational excellence.

• Product Strategy and PandL Support: Support the development and implementation for FX amd Fixed Income products, assisting with product strategy, platform oversight, and PandL management.

• Cross-Functional Collaboration: Work closely with various teams within WRB, including communication and advisory specialists, sales and distribution teams, and external product and service providers to deliver comprehensive solutions.

• Stakeholder Engagement: Interface with global, regional, and country teams across Wealth, Risk and Markets, Operations and Technology, as well as Distribution, Proposition, and Marketing functions to deliver competitive solutions that meet client needs.

• Project Implementation: Collaborate with project teams to implement new product solutions and services effectively.

• Market Analysis: Stay informed about the competitive environment and industry trends. Utilize analytics and distribution channels to gather customer, industry, and business data to support strategic decisions.

• Frontline Training: Deliver training for new joiners in the front-line teams, ensuring they are well-equipped with the knowledge and skills needed to effectively promote and manage wealth lending products.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 5+ years of experience in banking or financial services, preferably in product management or a related field.

• Intermediate/Advanced understanding of wealth management products including FX, Fixed Income and financial planning and advisory services.

• Strong analytical skills with the ability to interpret data and support informed decision-making.

• Good project management skills, with the ability to assist in managing cross-functional teams and stakeholders.

• Excellent communication and interpersonal skills, with the ability to engage and support a wide range of internal and external stakeholders.

• Basic knowledge of risk management and control frameworks within the financial services industry.

• Ability to adapt to a fast-paced and dynamic environment, staying informed about industry trends and competitive pressures.

Role Specific Technical Competencies

• Product Management

• Wealth Management Products

• Secured Lending

• Foreign Exchange

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Strategy

• Define and execute the Affluent / Priority segment strategy, aligned to overall Wealth & Retail Banking objectives

• Develop tiered segment propositions (Emerging Affluent, Priority, Priority Private), with clear differentiation across:

• Wealth offerings (investments, advisory, lending, protection)

• Lifestyle and partnership benefits

• Identify growth opportunities across lifecycle (NTB → Deepening → Upgrade to Priority Private)

• Leverage customer insights, analytics, and market intelligence to refine segmentation, targeting, and positioning

• Drive competitive differentiation via partnerships (e.g., wellness, luxury, travel, flagship events)

• Define target state client experience vision, especially for high-value Priority Private clients

Business

• Own segment financial performance, including:

• AUM / NNM growth

• Investment & fee income

• Client acquisition and upgrade rates

• Lead development and commercialization of wealth value propositions, including:

• Investment campaigns (advisory, thematic solutions)

• Integrated bancassurance / lending propositions

• Drive high-value client engagement platforms:

• Flagship events (e.g., F1, global sporting, CIO forums)

• Wellness and lifestyle programmes

• Translate engagement into measurable outcomes:

• NTB acquisition

• Cross-sell / wallet share expansion

• Client retention & loyalty

• Ensure strong ROI discipline across campaigns, partnerships, and events

Key Responsibilities

Processes

• Design and implement end-to-end segment processes, including:

• Campaign planning → execution → performance tracking

• Event lifecycle management (concept → delivery → post-event conversion tracking)

• Develop and operationalize customer journey frameworks:

• Onboarding, early activation, deepening, retention

• Embed data-driven targeting and CRM activation into all segment initiatives

• Establish frontline execution frameworks, including:

• RM playbooks (client selection, talking points, campaign kits)

• Lead generation, tracking, and conversion processes

• Drive continuous improvement through performance analytics and feedback loops

People and Talent

• Work closely with Relationship Managers (RMs) and frontline teams to drive:

• Campaign adoption

• Client engagement quality

• Sales execution discipline

• Partner cross-functionally with:

• Product, Marketing, Digital, Analytics, and Operations teams

• Provide clear direction and enablement to frontline (sales kits, training, segment insights)

• Foster a client-centric culture, with strong focus on Priority / Priority Private experience

• Build internal capability in:

• Segment thinking

• Personalised client engagement

• Wealth proposition articulation

Risk Management

• Ensure all segment initiatives (campaigns, partnerships, events) adhere to:

• Regulatory requirements (e.g., MAS guidelines, suitability considerations)

• Internal risk frameworks

• Identify and manage key risks, including:

• Conduct risk (mis-selling, inappropriate targeting)

• Reputational risk (events, partnerships, client experience)

• Operational risk (execution failures, vendor issues)

• Incorporate controls into campaign design and execution, including:

• Targeting governance

• Approval checkpoints

• Post-activity reviews

Governance

• Ensure adherence to end-to-end governance standards, including:

• Marketing and campaign approvals

• Partnership/vendor onboarding processes

• Event governance protocols

• Maintain audit-ready documentation for segment initiatives and decisions

• Provide regular management reporting, including:

• Segment performance (AUM, revenue, engagement)

• Campaign ROI and effectiveness

• Key risks and mitigants

• Support senior management / EXCO forums with:

• Clear segment performance insights

• Strategic recommendations and decision papers

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Singapore WRB MT

• Singapore WRB Product teams, including Top Team members

• Country Wealth Client Engagement and Product teams

• Group Segment Proposition

• Country Brand & Marketing, Digital, Digital Marketing and Digital Sales teams

• Group and Country Data Analytics (RA) teams

• Digital Sales & Marketing working group

• Group Digital/Journey/Hive/Content teams

• Technology

• Operations

• Finance

• COO

• Legal & Compliance

Our Ideal Candidate

• Bachelor’s Degree/Diploma Or Equivalent.

• Proficient In Business Mandarin (Speaking, Reading, Writing) – Native Speaker Preferred to support Greater China market clients is necessary for the role.

• Strong experience in affluent/priority banking, wealth, Digital marketing or segment management with proven impact on AUM/NNM and revenue.

• Demonstrated ability to design and execute segment strategies and propositions for Priority and Priority Private.

• Track record in end-to-end campaign and event management, converting engagement into NTB, upgrades, cross-sell and retention.

• Skilled in customer journey design and CRM-based targeting, and in developing RM playbooks and sales kits.

• Effective cross-functional collaborator with Product, Marketing, Digital, Analytics and frontline teams to commercialise wealth propositions.

• Strong risk, regulatory and governance mindset, with experience in approvals, controls and audit-ready documentation.

• Excellent stakeholder management and communication skills, including senior management reporting and recommendations.

• Highly client-centric, focused on delivering differentiated experiences for Priority and Priority Private clients.

Role Specific Technical Competencies

• Business Mandarin (Read, write, speak) to support Greater China market is required

• Marketing

• Digital sales & marketing

• Segmentation

• MS office (Word, Powerpoint, Excel)

• Research

• Data analytics

• AI prompts

• Negotiation skills

• Presentation skills

• Collaboration skills

• Project management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• Ability to source and acquire New to Bank clients.

• Strong prospecting and networking skills.

• Capability to identify business development opportunities and grow market share

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual affluent coverage segment prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.

• Ability to adapt to changing business priorities.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Relationship Managers

• Sales Team Managers / Market Heads

• Compliance, Fraud Risk, AML, FCC and CDD teams

• Priority Banking and Priority Private Segment

• Relationship Service Managers

• Banking Operations.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience

• Degree holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in Managing Greater China markets

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers