Total 1,292 Manager level Customer Service job vacancies

Job Overview
We are seeking a dedicated Healthcare Service Manager for managing the operational aspects of healthcare facilities or organization. This role involves managing patient care processes, supporting rehabilitation programs, supervising therapists, and ensuring high standards of service delivery. The ideal candidate will play a key role in improving operational efficiency, monitoring patient progress, and enhancing overall clinic performance.

Key Responsibilities

• Oversee day-to-day clinic operations, including patient flow, scheduling, and service delivery
• Monitor and track patient progress, provide rehabilitation counselling, and guide exercise programs
• Supervise and support therapists to ensure quality patient care and adherence to clinical standards
• Review patient cases, including interpreting X-rays and providing patient education
• Develop and implement operational strategies aligned with organizational goals
• Monitor clinic KPIs such as patient volume, revenue, retention, and service mix
• Identify opportunities to improve efficiency, profitability, and service effectiveness
• Optimize workflows and implement process improvements to enhance operations
• Manage resources, including manpower, equipment, and budget allocation
• Support quality assurance initiatives to maintain high standards of care
• Lead and mentor the team, fostering a positive and collaborative work environment
• Conduct performance reviews and provide constructive feedback to staff

Requirements

• Degree in Healthcare Management, Human Biology, Physical Science, Chiropractic, Physiotherapy, Sports Science
• Prior experience in healthcare or clinic operations management preferred
• Strong leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Analytical mindset with the ability to monitor KPIs and drive improvements
• Understanding of rehabilitation processes and patient care is preferred
• Strong leadership, independent and a team player.

Locations: Paya Lebar OR Greenwich (p/up at Kovan, Serangoon, Woodlands, Tampines)

Greenwich (headcount 45-50)

830am - 6pm (Mon - Fri)

230pm-12mid night shift if required as line is running on 24/7 (not exceeding 5x in a month)

Paya Lebar

830am - 6pm (Mon - Fri)

Responsibilities

•                   Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

•                   Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work.

•                   Foster a workplace that helps the team thrive.

•                   Actively engage and support the development of your team to ensure better performance and succession planning.

•                   Work with HR and Recruitment drive the recruitment & selection of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

•                   Work with QAs and trainers to carry out regular audits, developing a culture where training and development are part of the team, identifying actions and working with trainers to ensure the skills and knowledge are developed effectively.

•                   Contribute to the design and implementation of change requests which impact the contact centre.

•                   Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance the customer experience.

•                   Embed a performance culture, framework and review processes to achieve service levels and improvements against set targets.

•                   Identify and instill best practice, processes and systems and drive continuous improvement environment.

•                   Maintain open and honest channels of communication at all levels across the business to facilitate best in class sharing and root cause analysis.

•                   Ensure service targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.

Requirements:

•                   Diploma/ Degree in any field with supervisory experience in contact centre
•                   Prior experience in BPO setting is required

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Details

• Salary: S$9000 – S$10500
• Job Type: Permanent | Full-Time
• Location: Central, Nicoll Highway
• Schedule: Monday - Friday
• Hours: 0830 – 1730

About Company

Group HQ in Rotterdam and regionally in Europe/Asia. A global leader in ISO tank leasing with a fleet size of 30,000 ISO tanks.

Experience

• M&R, Technical Fleet Operation: ≥ 5 years
• ISO Tank Industry: ≥ 5 years
• Familiar with IT and Cost Control management systems

Qualifications

• Diploma and/or Bachelor Degree in any Technical Engineering disciplines related to ISO Tank Industry

Responsibilities

• In-charge for technical, maintenance and repair activities across Asia
• Confidently reviewing, validating and approving repair estimates submitted by depots
• Ensure works are justified, cost effective and compliant with company & industry standards
• Efficiently challenge discrepancies, escalate issues and monitor repair execution to ensure timely completion
• Manage tank testing activities – such as periodic, pressure and leakage
• Actively support asset turnaround to minimize repair and testing lead times
• Monitor idle units and ensuring tanks are released on time for next lease
• Closely collaboration with internal &external stakeholders
• Engage with customer related to repair estimates and provide tech support to Sales for complex modifications
• Cost control and data accuracy are central to this position and documentation is a core part
• Validate and summarize M&R costs, support accurate cost allocation
• Prepare M&R reports, timely system updates to repairs, accruals and documentation

Requirements

• Solid technical knowledge of ISO tank containers and repair standards
• Hands-On experienced n maintenance and repair operations
• Team Player, Service Minded, High-Integrity and Pragmatic
• Excellent organization skills and attention to details
• Proficient in Microsoft Excel
• Good Communication Skills in English and Mandarin as need to liaise with China Chinese associates
• Open to Singaporean/PR and Employment Pass Holder

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

Working hours:

Mon – Fri , 8am to 5.30pm

Job Description:

1. To assist in managing a team of service department, providing guidance, support and coaching as needed.

2. Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.

3. Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.

4. Build and maintain strong relationships with clients by providing professional customer service and addressing their inquiries, concerns, and feedback promptly.

5. To delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceed service targets.

6. Involve all aspects of service operations, including scheduling, dispatching, and monitoring service call to ensure timely and efficient resolution of customer issues.

7. Coordinate with other department to optimize resource allocation and meet service demand effectively.

8. Maintain accurate records of service activities, including service reports, maintenance schedules and inventory management.

9. Ensure that all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.

10. Any other ad hoc task as assigned by Manager or Management.

Requirements:

1. Diploma or Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or related technical discipline.

2. Minimum 2 years of relevant experience in service operations, maintenance, or facilities / M&E service industry.

3. Prior experience in a supervisory or team lead role is preferred.

4. Strong technical understanding of service operations, maintenance processes, and troubleshooting coordination.

5. Experience in managing service teams, including scheduling, dispatching, and workload coordination.

6. Good knowledge of customer service management and client relationship handling.

7. Strong leadership skills with ability to guide, coach, and motivate team members.

8. Good problem-solving skills with ability to handle operational issues efficiently under pressure.

9. Strong communication and interpersonal skills to manage clients, internal teams, and stakeholders.

10. Able to perform performance monitoring, reporting, and service KPI tracking.

11. Proficient in Microsoft Office (Excel, Word, Outlook) and basic service management systems (if any).

12. Familiar with safety regulations and compliance standards in service / M&E environment.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301

The Business Operations Manager at Hanna Facebody Care Pte. Ltd. supports the daily operations of the company within the beauty and wellness retail sector. The role involves coordinating retail activities, monitoring sales and inventory, and ensuring smooth business processes.The idial candidate will assist in improving operational efficiency, maintaining product quality standards, and supporting customer experience initiatives. They will also work closely with management on basic reporting, supplier coordination, and implementation of business strategies.

Specific Responsibilities:

1.Oversee daily business operations to ensure smooth and efficient workflow.

2.Monitor and analyze sales performance, providing regular reports to management.

3.Manage inventory levels, stock replenishment, and product availability.

4.Coordinate with suppliers and vendors to ensure timely delivery of products.

5.Implement and improve operational processes to enhance efficiency and productivity.

6.Ensure compliance with company policies, procedures, and regulatory requirements.

7.Support product selection and ensure alignment with company quality standards.

8.Handle customer service issues and improve overall customer experience.

9.Assist in developing and executing business strategies and operational plans.

10.Maintain accurate records of sales, inventory, and operational data.

11.Analyze market trends and provide recommendations to support business growth.

Technical Skills and Competencies:

1. Communication Skills

2. Strategic thinking skills

3. Problem-solving skills

4. Compliance knowledge skills

5. Leadership skills

6. Time management skills

Duration of Traineeship/Attachment Offered - 6 months
Mature Mid Career Individuals - $3,100
This Position is open for mid career individuals (Mature, 40 years and above).
Mid Career individuals from any qualifications level can apply.

On behalf of the hiring company, which is an Original Equipment Maker (OEM) and market leader in their sector, we are looking for a suitable candidate to join them as Service Operations Team Lead | Manager :

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required, such as sales, costs, equipment performance, customer satisfaction, KPI including necessary administrative duties, etc.
• To regularly meet the customers and clarify how to achieve the requirements according to contractual requirements.
• Responsible for various inquiries from customers, including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management experience are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Summary Statement:

The position is responsible for supervising and assisting the manager in outlet operations. He/ she will assume the role of the manager in the absence of the Restaurant Manager.

The Team Leader reports to the Restaurant Manager.

Primary Responsibilities:

a) To assist the manager in carrying out his/her function of efficiently administering and organizing the outlet into a profitable center and increasing revenue.

b) To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.

c) To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

d) To replenish items as and when necessary.

e) To ensure that tables under his/her charge have the correct cutleries and table settings before the shift commences.

f) To take food and beverage orders and serve them.

g) To clear and remove soiled dishes, and bring them to the dish washing area.

h) To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.

i) To reset tables after use.

j) To establish par stock and supervise inventory taking.

k) To conduct departmental SOP training for all staff.

l) To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.

m) To undertake any other related task/duty/assignment that may be given by the Restaurant Manager.

We are looking for a dynamic and customer-centric individual to join our call center team as a Team Manager. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY.

Responsibilities:

• Supports, coaches and manage a team of Contact Center Agents

• Communicates performance against objective with the individual team members and constantly monitors performance in terms of agreed key performance indicator (log-on time, time-in wrap, average handle time)

• Works with the shift supervisor and coordinates shift roster for the team members to ensure that agreed shifts would be covered

• Conducts return to work interviews after absenteeism

• Undertakes any administration associated with payroll, performance related bonus, staff annual leave, expenses claims and amendments to staff rosters

• Conducts regular team meetings and buzz session to ensure that two-way communication is maintained between team members and management

• Supports the management team in the creation of management reports based on agreed time scales

• Attends to high-level customer complaints received by team members and spends an agreed proportion of time answering queue calls

• Conduct call monitoring either by listening in to the radio recorded calls or live calls and subsequently undertakes coaching sessions with team members

• Disseminates information received from client contact point to the team members as soon as possible and ensures that the team members are fully briefed on the information received

• Support the Contact Center in achieving its overall service levels (average speed of answer, abandoned calls, % calls answered within service level)

• Identifies area for service improvements and makes recommendation to the management team

Requirements:

• Minimum 2 year(s) of relevant experience in supervisory role, preferably in a contact centre or customer service environment.

• Tech savvy and has good knowledge of Microsoft Office (Word, Powerpoint & Excel).

• Possess good interpersonal and communication skills, creativity and problem-solving skills.

• Positive and able to motivate team to achieve business targets.

• Good leadership and people management skills.

• Able to work well in a team in a dynamic and fast-paced environment

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Job Overview:

The Home Care Services Manager will report to the Head, Home Care Services and is responsible for overseeing the day-to-day operations of home care services, ensuring that clients receive high-quality, compassionate, and efficient care. This role involves managing a team of care providers, ensuring compliance with all healthcare regulations, and maintaining positive relationships with clients, families, and healthcare providers. The manager will also be responsible for the planning, coordination, and delivery of care services, ensuring that services meet the needs and expectations of clients while maintaining the organization’s standards of care.

Key Responsibilities:

• Leadership & Supervision:

• Supports the recruitment, training and management of home care services staff, including doctors, nurses and administrative support.

• Provide leadership, mentorship and performance evaluations for the administration team to ensure a high standard of care delivery.

• Monitor the effective scheduling of care providers to meet client needs.

Client Care & Service Delivery:

• Ensure care plans are followed and services are delivered.

• Work with clinical teams to address any client concerns or complaints promptly and professionally to maintain satisfaction and improve service delivery.

Compliance & Regulations:

• Ensure that all home care services are in compliance with regulations, including licensing and accreditation requirements.

• Maintain accurate and up-to-date operational records and ensure timely response to patient referrals.

• Conduct regular audits to monitor compliance with healthcare standards and quality assurance protocols.

Coordination & Communication:

• Act as the primary point of contact between Agency for Integrated Care (AIC) & Ministry of Health (MOH) for regulatory & operational matters.

• Coordinate with clinical professionals (e.g., doctors, therapists, etc.) to ensure comprehensive care for clients.

Financial Management:

• Oversee the budget for home care services, ensuring efficient allocation of resources and controlling costs.

• Track and manage billing and payments for services rendered.

• Identify opportunities to improve operational efficiencies and reduce costs without compromising care quality.

Staff Development & Training:

• Ensure timely submission to Finance Department and update in Medisave portal.

• Foster a culture of continuous improvement and teamwork within the home care team.

Marketing & Business Development:

• Assist with the development of marketing strategies to attract new clients and expand services.

• Build and maintain relationships with referral sources, such as hospitals, polyclinics, family practitioners and community organizations.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work or related field.

• Proven experience in home care management or healthcare service delivery, with at least 5 years of experience in a supervisory or managerial role.

• Strong knowledge of the intermediate and long-term care sector, information systems, subvention & use of Medisave.

• Excellent communication and interpersonal skills.

• Strong leadership skills with the ability to motivate, guide and develop a team.

• Ability to manage budgets, billing and financial aspects of home care operations.

• Compassionate, empathetic and patient-focused approach to care.

 Skills & Abilities:

• Strong organizational and time-management skills.

• Ability to handle stressful situations and resolve conflicts effectively.

• Proficiency in using healthcare management software (SAP Community Hospital Common System) is preferred.

• Proficiency in use of Microsoft Excel (at least intermediate level).

• Strong decision-making skills and the ability to prioritize tasks.

• Ability to work independently and as part of a collaborative team.

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Job Responsibilities:

• Together with the Pedagogy team, provide leadership to teachers in quality early childhood curriculum design, development and implementation of teaching;
• Coach and support teachers to monitor, assess, document and maintain evaluation and assessment of children’s learning and development;
• Develop strategies to market and maintain the school’s student enrolment to maximise the school capacity;
• Manage cost control in all aspects of school operations;
• Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care;
• Maintain students’ records and teacher to student ratio as required by the Ministry and where necessary stand in as class teacher to maintain such ratio;
• Maintain the school physical condition and maximise the facilities to provide learning environment of students;
• Establish and maintain positive and effective communication with parents and the school community;
• Organise school events to support cultural, festive events, racial harmony and green environment

Job Requirements:

• A recognised Bachelor degree in Early Childhood Education from an approved institution and Diploma in Early Childhood Care & Education (Leadership) or its equivalent;
• At least 5 years working experience in a pre-school with at least 2 years in a leadership role
• High EQ, matured, exemplary leadership and management skills are essential;
• Exceptional interpersonal skills
• Excellent written and verbal communication skills.
• We seek only passionate and dedicated educators who want to make a difference in children's learning.

Working location: Punggol / Yishun / Tengah / Jurong West

We offer a competitive remuneration package plus benefits to the right candidate.Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below.

Please include cover application letter and detailed CV with current and expected salary, and copies of qualifications and testimonials.On appointment original copies must be provided for verification.