Total 1,967 Senior Executive level Customer Service job vacancies

We are in the healthcare industry, providing medical concierge services to patients by facilitating our network of private doctors & private hospitals.

With our patients wellness in mind, we provide a range of services to help them achieve their health and wellness goals. 

Join our dynamic team as we continue the expansion of our business presence and services to better serve both our current and new patients.

With a keen commitment to quality – we take our client’s progress and satisfaction seriously.

Job Description & Responsibilities

1. Business Growth & Sales Management

1. Drive the full sales cycle from planning to case closure, ensuring sustainable business growth.
2. Develop and execute growth strategies to expand clientele and business partner networks.
3. Achieve assigned quarterly and annual sales targets.
4. Identify new business opportunities and propose viable revenue streams.
5. Support conflict resolution and service recovery when required.

2. Partnership & Network Development

1. Recruit, develop, and manage business partners to expand the external company's network.
2. Build and maintain strong relationships with existing clients, partners, and stakeholders to strengthen retention and referrals.
3. Represent the company professionally in all B2B and B2C engagements.
4. Negotiate tactfully with stakeholders to achieve optimal outcomes for clientele, partners, and the company.

3. Marketing & Brand Support

1. Champion marketing initiatives and campaigns alongside team members to enhance company visibility and patient engagement.
2. Collaborate with the team on promotional activities, events, and outreach programs.
3. Ensure all marketing efforts align with company values, branding, and business development objectives.
4. Support management in business development and branding projects as required.

4. Strategic Planning &Market Intelligence

1. Research market trends, competitor activities, and industry developments (local and international).
2. Align business strategies with company direction and obtain necessary approvals prior to case onboarding.
3. Map company strengths to patient needs to enhance value proposition and competitiveness.
4. Provide regular updates and strategic insights to Management to improve deal conversion and service standards.

4. Leadership & Team Management

1. Develop weekly work plans (Sales Accelerated Program, SAP) to improve team productivity and efficiency.
2. Coach and motivate Business Development team to meet and exceed targets.
3. Monitor team performance and provide guidance for improvement.
4. Foster a positive, accountable, and performance-driven culture aligned with company core values.

5. Professional Conduct

1. Demonstrate professionalism, discretion, empathy, and credibility in all interactions.
2. Uphold and practice the company’s RESPECT core values at all times.

Requirements

1. Candidate must possess at least a Diploma or Degree

2. Minimum 2 years of work experience in sales is required

3. Required language(s): English and Chinese Mandarin in order to liaise with Chinese speaking customers and associates

4. A good team player, meticulous, organized and ability to adapt to company’s culture

5. Preferably relevant experience in Healthcare or Health Insurance with a strong interest in the local and regional healthcare industry

6. The company is looking for an independent individual with initiative and willing to do what it takes to complete assigned tasks.

7. Strong interpersonal, communication and collaboration skills(written & verbal) in listening, understanding and resolving issues efficiently and effectively

8. Adaptable, resilient, ability to multi-task and to work well in a dynamic and fast-paced environment

9. Resourceful, pro-active and analytical, with an eye for detail

10. Someone who enjoys learning and is willing to take on new challenges.

Additional Information

Basic Salary:  $3000 and above + additional monetary incentive will be rewarded for sales target achievements

13th Month AWS and Variable Bonus: rewarded to employees with outstanding performance

Year of Experience:  2 years of work experience in sales/ insurance/ healthcare related industry

Job type:  Full time permanent

Location:  3 minutes walk from Farrer Park MRT

Remote working:  Not available for this position

Job Title: Customer Service Executive (One year contract renewable!)

Reporting to: Senior Account Manager

Location: Singapore

Location: 111 Somerset

Working Hours: 8.30am - 5.30pm / Mon-Fri

Purpose

Responsible for ensuring smooth coordination between buying, retail, logistics, and partner management functions. Supports seasonal buying, manages retail order fulfilment, oversees stock allocation, handles documentation and shipment processes, and ensures import/export compliance. The position also provides timely reporting and partner support to maintainoperational efficiency, enhance customer satisfaction, and contribute tobusiness growth.

Key Responsibilities

Seasonal & Factory Buy Support

Coordinate seasonal and factory buy periods, ensuring timely preparation and communicationwith partners.

Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.

Assist partners with queries related to the buying process and product offers.

Distribute all factory line offers to partners and submit relevant information to the EUteam.

Collectand consolidate feedback on seasonal products from partners for future planning and improvements.

Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

Upload sales orders (with Sales Team).

Inform clients about shortages, changes, or delays.

Track order arrivals at SG warehouse.

Send stock arrival notices (ZA19 Allocation).

Forecast, Documentation & Shipment Coordination

Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.

Manage documentation and approvals, including issuance of prebolla/Sessione, packinglists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.

Overseefinance and credit control by monitoring Accounts Receivable status for release approvals.

Coordinateshipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from thewarehouse.

Import & Export Operations

Manageimport and export processes for Asian partners, including applying for Form Dand arranging outgoing distributions.

Reporting

Prepareweekly, monthly, and ad-hoc business reports to track performance andoperations.

Singapore Retail Order Fulfillment & Stock Management

Manageretail order fulfilment to ensure timely delivery in accordance withinstructions.

Prepareweekly retail reports on new stock updates (pre-orders) for merchandisers.

Distributestocks to stores based on Visual Merchandising (VM) guidelines or specificstoryline directives from Joy.

Raisenew orders and allocate open stock (old stock) to retail outlets as required.

Facilitatestock transfers from wholesale to retail upon request.

Ensureall stock distribution to retail stores is preceded by verification of thecorresponding price list.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Position: Export Customer Service Officer/Executive
Salary: $2600-$3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
  Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
  Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Job Summary

You will manage airfreight and oceanfreight operations to ensure efficient shipment coordination, fast clearance, accurate documentation, timely updates to customers and partners, and effective vendor performance management.

Responsibilities

• Coordinate airfreight and oceanfreight shipments to ensure efficient and smooth operations.
• Collaborate closely with Clearance Vendors to achieve fast clearance from terminals.
• Verify and declare accurate permits for all shipments to comply with regulations.
• Coordinate shipments promptly to meet delivery schedules.
• Communicate shipment status updates timely to Customers and Overseas Partners.
• Track shipment arrivals and arrange timely delivery and Proof of Delivery (POD).
• Assist in ensuring accurate job costing and selling prices for each shipment.
• Process billing accurately and promptly to customers.
• Monitor vendor service standards to ensure compliance with agreed requirements.
• Manage vendor performance to ensure timely deliveries.
• Respond to Requests for Quotation (RFQ) and rate inquiries efficiently.
• Maintain positive relationships with customers to deliver excellent customer service.
• Perform other official duties as assigned by Senior Management.

We are looking for a driven and relationship-focused individual to join our team in a Client Servicing and Account Management role. This is a client-facing position focused on building and maintaining strong business relationships with our key partners (specifically car dealers). You will play a critical role in nurturing these partnerships, ensuring seamless coordination, and driving business growth through excellent service and support.

Why Join Us?

• Earn a basic salary and be entitled to commissions at no cap! The sky is your limit!

• Work alongside car dealers and finance partners, gaining exposure in a fast-paced and rewarding industry

• Backed by a reputable brand with diversified businesses across automotive and finance sectors

• We value relationships, we believe in building trust, not just transactions

• Able to service various types of car dealers to hone existing skills for personal development

• Family-like working environment with high retention rate for both employees and happy customers

Job Objective:

You will be playing a Client Servicing, Account Management role whose duties include both building strong business relationships with clients (car dealers) and helping with the backend processing of their transactions.

Core Responsibilities:

• Conduct ongoing account management and client engagement

• Perform brief KYC checks on newly onboarded dealers

• Foster strong relationships with dealers/referrers to promote business transactions

• Cross-sell products and services from Dickson Group

• Educate and assist dealers with workflow for submissions to ensure seamless disbursement

• Monitor approval statuses and handle negotiation requests and feedback

• Build relationship with bankers and work closely with them so as to keep abreast of latest guidelines

Job Requirements:

• Minimum GCE O Level or equivalent

• Proficient in Microsoft Office

• Strong interpersonal and communication skills

• Able to work independently in a fast-paced environment

• Good time management skills to meet reporting deadlines

• Ability to identify and effectively solve problems

• Flexible, friendly, helpful nature and a team player

• At least 1-year experience in the client servicing and processing role (automotive industry experience is an added advantage!)

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Job Highlights

• On the job training, opportunity for promotion
• 5 days work week, performance bonus, medical benefit, etc
• Friendly work environment

Job Description

Job Requirements / Responsibilities

1. Experience in project management, coordination, budget control & handling of necessary submissions to relevant authorities/ landlords etc

2. Ability to understand auto cad, layout plans, with some knowledge of installation methods

3. Knowledge in carpentry and graphic details .

4. Prepare and manage project schedule to ensure project completion within schedule.

5. Attend site meetings and inspections with suppliers and subcontractors.

6. Supervise projects closely to ensure conformity to specifications, quality, budgets and delivery schedule.

7. Updating and report on project progress and take appropriate actions to ensure project progress is on schedule.

8. Work closely with team, clients and contractors on timely project handover.

9. Self – motivated team player, committed and hardworking person.

10. Resourceful and able to work independently.

11. Able to manage multiple projects simultaneously, work well under pressure and tight project timeline.

12. Good interpersonal and communication skills.

13. Organised with effective time management skills.

14. Perform any other ad hoc duties as assigned.

15. Candidates with an interior design background, keen eye on design/ construction details are a plus.

16. Monthly base salary, commission per project and annual bonus upon target.

Years of Experience

Minimum 2 – 3 Years of relevant experience in project management of interior fit-out works or props setup, printing management and marketing campaign.

Interested candidates are invited to submit your updated resume.

Please include the below information in your resume:

· Current and expected salary

· Reasons for leaving current company

· Date of availability

CLUBHOUSE EXECUTIVE

(Location : Bukit Batok Clubhouse)

As a Clubhouse Executive in our Clubhouse, you will report to our Assistant Manager, Clubhouse. Being the first point of contact for members and guests, the Clubhouse Executive ensures a smooth and welcoming experience. The role encompasses reception duties and administrative support while delivering service excellence.

What you’ll be doing:

• Assist the Director/Assistant Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.

• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office when needed

• Handle basic accounting administrative work such as processing invoices and petty cash.

• Liaise with service providers (cleaning, horticulture, security, car-park) to ensure the maintenance of the Clubhouse is according to the required standards.

• Maintaining Contractual services and liaising with external vendors.

• Other ad-hoc duties assigned by the Director/Assistant Manager.

We want you, if you have/are:

• Minimum Diploma with at least 1 years of working experience.

• Good communication and interpersonal skills.

• A cheerful personality and willing to go “extra mile” for customers.

• A mindset to work independently, be resourceful and self-motivated.

• Proactive with good learning attitude.

• Able to work shift on weekends and Public Holidays when needed

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn and expected salary.

Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform, live chats, walk-in effectively and promptly.

• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.

• All customer service request and any follow-up interaction is logged into CRM accurately and timely.

• Maintenance and updating of the data for CRM - Serial Number databases, model codes, and system updates during new product launches

• Assist in processing and invoicing Local and Export spare part orders.

• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
  
  

Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.

• Good analytical, organizational, and documentation skills.

• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

• Proficient in Microsoft Excel, Word and PowerPoint.

• Experience in CRM System is a plus

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability

2. Detailed Job Scope

3. Reason for Leaving for All Employments

4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

• Location: Ubi (Nearest MRT: Macpherson)

• Working hrs: Mon - Fri, 8am - 5pm

• Starting with a 6-month contract, renewable & convertible

Job Descriptions

• Process sample and order requests, including creation of delivery orders to customers

• Handle sales enquiries and technical-related issues

• Prepare and provide quotations for customers

• Process catalog requests with overseas sales teams and customers

• Expedite and reschedule customer orders as required

• Liaise with relevant departments regarding urgent shipments

• Manage and attend to sales calls

• Prepare AS9100 documentation

Requirements:

• Customer service/ sales support/ order processing experience of 3 to 5 years in electronic components industry

• Good office/computer skills, particularly in Microsoft Office, with strong proficiency in Excel and process documentation

• Strong communication skills with the ability to provide customer service over phone and email

• Familiarity with shipping documents and customer procedures

• ITE/Diploma in a technical field, preferably with inside or outside technical sales experience

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Processing invoices (AP/AR), reconciling bank statements, managing petty cash, and preparing expense reports.
• Data entry, filing, managing office supplies, drafting correspondence, and answering queries.
• Supporting HR, coordinating logistics, and maintaining staff/office contracts.

Job Requirement:

• Minimum Diploma and above
• Minimum 2 years of working experience in Admin and SAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

• Implemented and maintained Microsoft cloud services (Azure AD, O365, Exchange Online, Intune, Teams) to support secure IT environments

• Administered network security systems (Fortinet Firewall, VPN) and supported infrastructure configuration in compliance with security standards

• Oversaw user account management and access control, including onboarding/offboarding and governance of access rights

• Supported IT procurement, new site setup, and infrastructure deployment, aligning network and end-user requirements

• Provided end-user IT support, asset management, and audit support, ensuring timely issue resolution and compliance with IT policies

Requirments

• Diploma or Degree in IT, Computer Science, or related field

• At least 3 years’ experience in IT infrastructure (on-premise/cloud) and service desk support

• ITIL and/or cybersecurity certifications are advantageous