Total 265 Manager tech support job vacancies in Singapore

Role Overview

We are looking for a Manager, Sales Enablement and Product Marketing to build and operationalise Finmo’s sales enablement engine. This individual contributor will ensure our revenue teams are equipped with the right narratives, assets and CRM-driven workflows to consistently position Finmo’s treasury (cash tools + payments offering) to CFOs and finance leaders.

You will work at the intersection of marketing, product and sales, translating complex fintech products into clear commercial value while embedding enablement directly into HubSpot to drive pipeline conversion, activation and expansion.

This is a hands-on, execution-driven role with strong exposure to strategic GTM initiatives and category positioning.

Key Responsibilities

1. Sales Enablement Engine

• Build and maintain Finmo’s end-to-end sales enablement framework aligned to core ICPs.
• Develop repeatable sales playbooks for key use cases including cash visibility, cash forecasting, cross-border payments, global collections, FX risk management.
• Partner closely with Sales Leadership to identify funnel friction points and deploy targeted enablement initiatives to improve conversion and deal velocity.

2. Sales Collateral and Content Development

• Own creation and continuous optimisation of all sales-facing assets including pitch decks, one-pagers, case studies, ROI calculators and objection-handling frameworks.
• Maintain a centralised and well-tagged content repository mapped to ICP, persona, use case and funnel stage.

3. Product Marketing and Messaging

• Translate product capabilities into clear and differentiated value propositions tailored for CFOs, finance teams and founders.
• Support product launches and feature rollouts with structured messaging, pitch narratives and enablement kits.
• Ensure consistent articulation of Finmo’s category positioning, treasury-lite narrative and core value pillars across all sales interactions.

4. Competitive Intelligence and Market Insights

• Develop and maintain competitive battlecards covering key fintech and treasury platform competitors.
• Equip sales teams with clear differentiation, pricing, positioning and responses to common objections.
• Analyse win-loss insights and market feedback to continuously refine messaging and positioning.

5. Sales Readiness and Training

• Design onboarding and ongoing enablement programs for account executives, business development and partnership teams.
• Conduct regular training sessions on new product capabilities, messaging updates and vertical-specific use cases.
• Establish readiness frameworks to ensure consistent pitch quality and narrative alignment globally.

6. Funnel and Performance Optimisation

• Partner with Marketing, Sales and RevOps to analyse funnel metrics and identify opportunities to improve conversion and activation rates.
• Track adoption and effectiveness of enablement assets and playbooks and iterate based on data-driven insights.
• Support the development of a unified attribution and enablement performance view within HubSpot.

Success Metrics (First 12 Months)

• Improved lead-to-opportunity and opportunity-to-activation conversion rates
• Reduced sales cycle length across priority ICP segments
• High adoption of enablement assets and CRM playbooks by revenue teams
• Consistent messaging alignment across marketing, product and sales
• Measurable pipeline influence from enablement-driven initiatives

Ideal Candidate Profile

Experience

• 7-8 years of experience in sales enablement, product marketing or B2B fintech or SaaS GTM roles
• Exposure to payments, treasury or financial infrastructure platforms is strongly preferred

Skills and Competencies

• Strong storytelling and positioning skills for complex fintech products
• Ability to translate product features into clear commercial value and ROI narratives
• Hands-on experience building sales decks, playbooks and objection-handling frameworks
• Familiarity with HubSpot and Mixpanel for embedding enablement workflows
• Data-driven mindset with the ability to use funnel and pipeline insights to refine messaging and enablement priorities
• Excellent stakeholder management across sales, product and leadership teams

Company Overview

VAC-TECH ENGINEERING PTE LTD is committed to progressive and sustainable wages, accredited with the Progressive Wage (PW) Mark, and specializes in process and maintenance services within industrial sectors.

Job Summary

Lead business growth and manage the full sales cycle for process and maintenance services. Collaborate with operations and technical teams to deliver commercially sound and operationally feasible solutions in complex industrial environments.

Responsibilities

• Drive revenue growth by identifying, developing, and closing new business opportunities while ensuring job profitability and sustainable margins.
• Manage and expand existing customer accounts through regular engagement and site visits to strengthen relationships.
• Own the entire sales cycle, including lead generation, proposal development, negotiation, and contract award to secure new contracts.
• Develop and execute sales strategies aligned with company objectives to achieve business growth targets.
• Prepare sales forecasts, monitor sales performance, and recommend improvement actions to optimize results.
• Provide market and competitor insights to support informed management decision-making.
• Lead, coach, and motivate the sales team to meet individual and team targets through clear KPIs and regular performance reviews.
• Support sales team capability development and promote a results-driven, collaborative sales culture.
• Prepare and lead tender submissions, pricing strategies, and commercial negotiations to win contracts.
• Collaborate with internal stakeholders to develop technically sound and cost-effective proposals that meet operational, safety, and regulatory requirements.

Required competencies and certifications

• Minimum 5 years’ experience in sales, business development, or marketing.
• At least 3 years in a leadership role.
• Class 3 driving license and own vehicle.
• Proficient in Microsoft Office applications.

Preferred competencies and qualifications

• Experience in process industry, downstream maintenance, industrial services, or related sectors.
• Exposure to waste management or environmental services.

Other Information

• Able to commence work immediately or within short notice.

Data Protection Notice

By submitting your application, you consent to Vac‑Tech Engineering Pte Ltd collecting, using, and disclosing your personal data for recruitment and employment‑related purposes, in accordance with the Personal Data Protection Act (PDPA) of Singapore. All information provided will be treated confidentially.

Job Description

• Identify product opportunities within the existing portfolio and develop key performance indicators to track product performance

• Plan and execute regional brand and product campaigns across multiple marketing channels, with a strong focus on digital platforms

• Collaborate with country marketing teams on product launches, campaign planning, and deployment strategies

• Work with global stakeholders to support product portfolio optimization across regional markets

• Coordinate internal processes for new product requests and introduction of new products in the region

• Lead development, adaptation and implementation of regional and global corporate brand campaigns

• Develop and implement social media and content strategies to increase brand awareness and enhance community engagement

• Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement

• Conduct market research to identify customer trends, behaviours and preferences to support targeted marketing strategies

• Develop marketing collateral such as brochures, retail materials, and promotional assets for both digital and offline campaigns

Requirements

• Bachelor’s or Master’s degree in Marketing, Communications, Public Relations or a related field

• At least 8 years of marketing experience with proven experience in strategic planning, campaign development and brand activation

• Strong background in product marketing, including portfolio management, SKU management and product optimization

• Experience executing integrated marketing campaigns across digital and offline channels

• Good understanding of marketing channel strategies such as search, social, display advertising, and campaign analytics

• Experience working with marketing technology platforms and analytics/reporting tools

• Strong analytical skills with the ability to track performance metrics and optimize campaigns

• Proficient in Microsoft Excel, PowerPoint and other marketing tools

• Excellent written and verbal communication skills with experience engaging internal stakeholders and external partners
  

  Interested applicants, please email your updated CV to rachel.lim@recruitexpress.com.sg or WA 97527630 for more information.

  We regret to inform that only shortlisted candidates will be contacted.

  EA Personnel No: R23116144

  EA Personnel Name: Lim Ruo Yi, Rachel

  Company EA license No.: Recruit Express Pte Ltd (99C4599)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.  The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn is searching for a talented and passionate leader to lead our APAC-based LSS Support team, focused on helping our strategic customers realize value from LinkedIn Sales Solutions products and resolving their most complex support needs. The successful candidate will have refined leadership and people‑management skills, strong operational focus, and the ability to create and drive a long‑term vision for enterprise customer support.

As a Senior Manager of LSS Support, you implement strategy by maximizing available resources, aligning your organization’s plans and priorities to LinkedIn’s long‑term strategic objectives, and prioritizing cross‑team opportunities that support quarterly and yearly goals. You will provide leadership and direction to a team of LSS Support Managers, Leads, and Consultants, own performance against KPIs, and partner closely with cross‑functional teams (Support, Sales, Product, Engineering, GTM Ops) to deliver a best‑in‑class experience for LSS customers. You will be accountable for transforming the performance, engagement, and wellness of your organization, ensuring that team members understand how their work contributes to LinkedIn’s strategy and vision.

Responsibilities

• Build, develop and lead a team of LSS Support Managers, Leads, and Consultants, providing coaching and feedback to drive growth, productivity, and quality.
• Set and communicate the long‑term vision, strategy, and operating model for LSS Support in APAC and contribute to the global LSS Support strategy.
• Oversee execution and coordination of teams’ quarterly plans, aligning plans and priorities across related teams for enhanced collaboration and operational efficiency.
• Proactively identify gaps, opportunities, and wins through observation, coaching, and data; develop scalable programs and processes to address them.
• Own operational and customer outcomes by monitoring and improving performance against KPIs (quality, SLAs, CSAT, efficiency, adoption, and retention).
• Oversee capacity planning, hiring, and workforce management to ensure coverage and capabilities that meet evolving business and customer needs.​
• Hold yourself and your direct reports accountable for achieving results by setting clear expectations, assigning ownership, and taking responsibility for performance outcomes.
• Role‑model mastery of core support, operational, and LSS capabilities (e.g., KPI management, escalation handling, process improvement, and executive‑level communication) and coach others to build these skills.
• Apply your expertise in complex and ambiguous situations, demonstrating sound judgment and the ability to weigh options and reach optimal solutions for customers and the business.
• ​Manage internal and external escalations from customers, business partners, and within the team, ensuring timely, high‑quality resolution and clear communication.
• ​Communicate clearly and concisely with employees and internal partners, tailoring communication to diverse audiences and ensuring alignment on priorities and changes.
• Create energy and engagement by facilitating a culture of innovation, continuous improvement, and inclusion within LSS Support. 
• Develop, nurture, and sustain strong internal and customer relationships through trust, authenticity, and shared accountability, and champion adherence to LinkedIn policies, procedures, and quality standards.
• Ensure team members and leaders have the information, tools, and enablement they need to perform their roles effectively.
• Ensure tight coordination with global peers, Sales, Customer Success, Product, and other Support teams to drive best practices and provide a seamless experience for our largest and most strategic customers.​
• Complete quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed.
• Complete other projects and tasks as assigned.

Qualifications

Basic Qualifications

• 8+ years of experience in customer support, customer operations, customer success, sales ops, or technical operations
• 3+ years of people‑management experience leading teams, including leaders and/or senior individual contributors, OR 12+ months of internal LinkedIn supervisory experience.
• Bachelor’s degree in either business, economics, finance, communications, or similar field, OR related practical experience

Preferred Qualifications

• Experience leading enterprise or B2B customer support teams, preferably in SaaS or technology.
• Experience with customer communication channels (email, inbound/outbound phone, chat, and/or in‑product support).
• Experience monitoring, driving, and coaching to KPIs in a queue‑based environment, consistently delivering to workforce management needs.
• Demonstrated experience using data and operational metrics to drive decisions, improve processes, and manage performance.
• Strong collaboration experience with Sales, Customer Success, Product, and Engineering teams to improve customer experience and drive product adoption and retention.
• Expert knowledge of MS Office (Outlook, Word, PowerPoint, and Excel); familiarity with CRM, ticketing, and reporting tools.
• Excellent communication, follow‑up, interpersonal, and customer‑service skills, including experience communicating with senior stakeholders.
• Ability to use creative solutions to drive initiatives across a global, matrixed team.
• Ability to make discretionary decisions based on appropriate research and input from key stakeholders.
• Ability to effectively manage time, prioritize tasks, and work within deadlines with limited supervision.
• Ability to work in a fast‑paced environment and lead teams through change.

Suggested Skills

• Operating Model Design
• Change Management Leadership
• Cross‑Functional Influence
• People Leadership
• Analytical and Data-driven Mindset

Key Responsibilities

Strategic & Business Development

• Support the development and execution of SME development strategies aligned with SIMTech’s key industry pillars.
• Identify and evaluate new markets, emerging opportunities, and strategic partners to strengthen the supply chain and drive ecosystem growth.
• Track industry trends and competitor activities to inform SIMTech’s R&D and industry engagement roadmap.

Partnership & Ecosystem Engagement

• Lead or support major strategic partnership initiatives, including joint labs, co-development projects, and collaboration programmes.
• Build strong, trusted relationships with industry leaders, Trade Associations & Chambers (TACs), and Enterprise Singapore (EnterpriseSG).

Proposal & Project Management

• Drive or support the preparation of industry proposals and funding submissions.
• Ensure high-quality documentation and timely delivery of all business development materials.
• Coordinate cross-functional teams in proposal development, budgeting, and project planning.

Team Leadership

• Supervise and mentor junior Tech Biz staff.
• Promote best practices and knowledge-sharing across the team.

Qualification and relevant experience:

• Bachelor’s degree in engineering, business, or a related field (Master’s preferred).
• Experience in business development, industry engagement, or technology commercialisation.
• Strong communication, stakeholder management, and analytical skills.
• Ability to work independently and lead initiatives in a fast-paced environment.
• Passion for manufacturing innovation and industry transformation.

Key Responsibilities

Strategic & Business Development

• Support the development and execution of SME development strategies aligned with SIMTech’s key industry pillars.
• Identify and evaluate new markets, emerging opportunities, and strategic partners to strengthen the supply chain and drive ecosystem growth.
• Track industry trends and competitor activities to inform SIMTech’s R&D and industry engagement roadmap.

Partnership & Ecosystem Engagement

• Lead or support major strategic partnership initiatives, including joint labs, co-development projects, and collaboration programmes.
• Build strong, trusted relationships with industry leaders, Trade Associations & Chambers (TACs), and Enterprise Singapore (EnterpriseSG).

Proposal & Project Management

• Drive or support the preparation of industry proposals and funding submissions.
• Ensure high-quality documentation and timely delivery of all business development materials.
• Coordinate cross-functional teams in proposal development, budgeting, and project planning.

Team Leadership

• Supervise and mentor junior Tech Biz staff.
• Promote best practices and knowledge-sharing across the team.

Qualification and relevant experience:

• Bachelor’s degree in engineering, business, or a related field (Master’s preferred).
• Experience in business development, industry engagement, or technology commercialisation.
• Strong communication, stakeholder management, and analytical skills.
• Ability to work independently and lead initiatives in a fast-paced environment.
• Passion for manufacturing innovation and industry transformation.

General Sales & Marketing work focuses on a combination of general sales and marketing, including face-to-face and/or remote sales to new or existing customers. Responsibilities involve assessing customer needs, suggesting appropriate products, services, and solutions, as well as planning, developing, and delivering marketing strategies for products/services and associated brand(s). Incumbents in this specialization may also provide customer service and support, addressing issues related to billing, shipping, delivery, and complaints. Compensation for individuals matching this specialization is based on the achievement of sales targets.

Location: Pasir Panjang
Job Type: Permanent

Job Description

• Responsible for digital solution sales in the local financial industry (bank/insurance).

• Accountable for account planning and sales strategies.

• Hunt for new accounts and expand the client base in the financial industry.

• Collaborate with pre-sales and professional services teams to develop total solutions meeting customer needs.

• Manage bid management and proposal generation for sales opportunities.

• Develop required client relationships to build trust and gain deeper insights into client situations, needs, and internal situations, with the intent of developing mutually beneficial, long-term client relationships.

• Lead business development activities, respond to opportunities, prepare materials for client presentations and pitches, and participate in marketing activities.

• Establish and maintain strong client relationships at all levels.

• Understand client businesses and offer sound solutions/products that translate into profitable business development opportunities.

Job Requirements

• Minimum degree in Information Technology/Info-Communication/Finance or equivalent.

• Minimum 8 years of sales experience, preferably in solution sales within the financial industry.

• Prior working experience with a global Solution Provider or in an end-user environment is advantageous.

• Sales experience in the Singapore/SEA market is preferred.

• Solid credentials in selling, bidding, and winning complex projects.

• Good customer contacts.

• Sound understanding of digital technology and solutions, passionate about the latest technology trends (such as FinTech/InsureTech).

• Experience in corporate presentation to C-suite clients or management level is an added advantage.

Interested Candidates - Apply here or share your CV to jules@tangspac.com |

EA License: R24121283 | EA Reg: 25C2690

This role is about finding new opportunities, building relationships with partners or clients, and increasing revenue. This person studies the market, identifies potential customers, and turns those opportunities into real business.

In simple terms, the job is to help the company expand and bring in more sales through partnerships, deals, and smart market strategies.

Key Responsibilities

• Identify new business opportunities, markets, and partnerships

• Develop strategies to increase revenue and company growth

• Build and maintain strong relationships with clients and partners

• Research market trends and competitor activity

• Prepare proposals, presentations, and business plans

• Negotiate contracts and close business deals

• Work closely with marketing and sales teams

• Attend networking events, trade shows, and meetings to represent the company

Skills Required

• Strong communication and negotiation skills

• Ability to build long-term business relationships

• Strategic thinking and market analysis

• Sales and persuasion skills

• Problem solving and decision making

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.