Total 2,924 contracts specialist job vacancies in Singapore

Primary Function

• Responsible for day-to-day IT Support task for Hardware, Software and other IT equipment including network and cooperation with Global IT team for solving the trouble shooting
• Projects Management, liaise with team members and vendors, local and Global Teams members
• Customer service and interpersonal skills required to follow up with users and counterparts, provide feedback and see issues through to resolution
• Resolve application and system failures
• Quotations, orders, and servicing for IT equipment

Network, Infrastructure, Servers and IT Equipment Related Support

• Multi-level support, manage, maintain, and convey resolutions for issues pertaining to Software, Hardware, Printers, IT equipment, Email, Networks, Infrastructure (switches, firewalls), Telecommunications for up to 100 users (local and overseas).
• Understanding the potential cyber security vulnerabilities in computer-based systems, technical procedure, and protection measures to ensure availability and integrity of systems and data
• Configure IT profiles and equipment for joining / leaving users.
• Provide expert knowledge on MS Office and Windows applications to resolve issues
• IT Asset Management, Acquisition and Disposal of IT equipment.
• Monitor Backup Server and Enterprise Backup Systems
• Carry out scheduled and emergency maintenance of managed systems to ensure that the production platforms run at optimal capacity

Support Business and Administration Application Systems

• In-house and web applications and liaise with Vendors respectively.
• Door Access, CCTV and Teams Phone Systems
• Others (Omni-channel, WhatsApp)

We are looking for an SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Role Summary

We are seeking a detail-oriented and proactive HR Operations professional to manage core HR functions across Singapore, Malaysia, and Vietnam. This role is accountable for driving employee engagement and welfare initiatives, ensuring accurate and timely payroll processing for SG and MY, shaping and maintaining HR policies, and overseeing the performance review and OTI (On-Target Incentive) cycles. The ideal candidate combines strong operational rigor with the ability to think critically about people processes and follow through to completion.

Key Responsibilities

1. Employee Engagement & Welfare (SG/MY/VN)

• Design and roll out engagement programs and welfare initiatives across all three markets, accounting for local cultural and regulatory nuances
• Plan and coordinate engagement activities, town halls, and recognition programs
• Monitor engagement metrics (e.g. eNPS, pulse surveys) and propose action plans based on findings
• Act as a point of contact for employee welfare concerns, escalating and resolving issues appropriately
• Partner with local HR/business stakeholders in MY and VN to ensure consistent engagement standards

2. Payroll Processing (SG & MY)

• End-to-end monthly payroll processing for Singapore and Malaysia entities, ensuring accuracy and timeliness
• Ensure compliance with statutory requirements (CPF, IR8A/IR21, EPF, SOCSO, EIS, PCB, etc.)
• Liaise with finance, vendors, and government bodies on payroll-related matters
• Manage payroll queries, reconciliations, and variance checks
• Maintain proper documentation and audit trails for all payroll transactions

3. Policy Setting

• Develop, review, and update HR policies and SOPs in line with employment law and business needs across SG/MY/VN
• Ensure policies are clearly documented, communicated, and consistently applied
• Benchmark policies against market practice and recommend improvements
• Support implementation and change management when new policies are introduced

4. Performance Review & OTI Oversight

• Own the end-to-end performance review cycle — timeline planning, system/template setup, manager communications, and consolidation of results
• Administer the OTI framework, including calculation logic, tracking, and payout coordination
• Partner with department heads to ensure fair, timely, and well-documented performance evaluations
• Maintain performance and incentive records, and generate reports/insights for leadership

Candidate Profile

• Detailed and Organized — meticulous with data, documentation, and deadlines; able to manage multiple concurrent HR cycles (payroll, reviews, policy) without dropping details
• Good Follow-Up — proactively tracks open items to closure; doesn't let issues or pending approvals stall
• Proactive — anticipates problems and process gaps before they escalate; brings solutions, not just issues
• Ownership — takes full accountability for outcomes across markets, even amid ambiguity or shifting priorities

• Strong Thought Process — able to reason through policy and process decisions logically, weighing compliance, business impact, and employee experience

  Requirements

• Diploma/Degree in Human Resources, Business Administration, or related field
• 3–5 years of HR operations experience, with hands-on payroll exposure (SG mandatory; MY preferred)
• Working knowledge of Singapore Employment Act, CPF regulations, and IR21/IR8A processes; familiarity with Malaysian employment law is a plus
• Experience managing performance review cycles and incentive/bonus schemes
• Regional HR exposure (SG/MY/VN) preferred
• Proficient in Excel/Google Sheets; experience with HRIS or payroll systems is an advantage
• Strong written and verbal communication skills; able to engage stakeholders across different markets and seniority levels

Job Summary:

The Fulfillment Specialist is responsible for end‑to‑end monitoring and coordination of all regional order fulfillment gates, starting after customer order entry and continuing through delivery. The role maintains full visibility over all open customer orders within the region and as a neutral regional authority, defines and manages operational priorities across the individual fulfillment gates as required to meet delivery commitments.

The Fulfillment Specialist primarily operates through internal interfaces and serves as the central operational link between Sales, Customer Team, Customer Delivery Managers, and the internal departments involved in the order fulfillment process, including Engineering /Industrialization, Purchasing / Sourcing Specialists, Production, Quality, Logistics, and Finance. Direct interaction with customers or suppliers is not part of the standard scope of this role and remains the responsibility of the Customer Team, Customer Delivery Manager, and Sourcing functions.

The Fulfillment Specialist ensures that all fulfillment gates provide, maintain, and communicate timely, accurate, and complete order status, milestone, and risk information for customer orders executed within the region. The role retains full ownership for operational prioritization and gate control within the region and is solely accountable for regional execution performance and delivery outcomes.

Responsibilities:

• End-to-end operational responsibility for regional customer orders after order entry
• Monitoring and coordination of the internal gates in the overall order fulfillment process
• Coordination of regional sourcing, purchasing, logistics, quality and warehouse activities including identification and escalation of delivery risks, delays and bottlenecks
• Responsible for setting priorities in the different gates of the regional order fulfillment process as well as requesting corrective measures if necessary to ensure on-time customer delivery dates
• Coordination of orders with cross-location order Fulfillment units
• Monitoring and maintenance of order-relevant dates and data in ERP systems (SAP,EPICOR)
• Ownership of customer On-Time Delivery (together with gate-responsible functions)
• Close coordination and collaboration with Customer Team and/or Delivery Leaders to ensure complete, accurate and descriptive delivery status information including clear reasons for delays and expected delivery dates
• Coordination and follow-up of the tasks defined in MRB/ DMR meeting with the affected departments and stakeholders
• Internal interface and contact for delivery, shipping and invoicing readiness topics and questions
• Responsible for providing order status information to internal Stakeholders
• Forecasting and monitoring of Turnover including escalation management
• Other reasonable duties as assigned

Qualifications and Experience:

• Minimum Diploma in business administration, Supply Chain Management, Logistics or a related discipline
• Minimum 5 years of experience in Order Fulfilment, Supply Chain, Logistics, Customer Operations, Planning or Project Management
• Solid understanding of end-to-end order fulfilment and order-to-cash processes including Experience in monitoring and coordinating of internal process gates within order fulfilment
• Strong accountability with owning outcomes with a focus on delivery the best experience for our customers
• Ability to coordinate orders across multiple locations and sourcing units
• Strong analytical, problem-solving, and decision-making skillset
• Excellent cross-functional communication and stakeholder management skills
• Proven ownership of customer On-Time Delivery (OTD) performance with skills to manage and prioritize orders through different fulfilment gates and ensure customer delivery dates
• Ability to analyze delivery risks and initiate corrective actions when required
• Ability to calculate and maintain turnover / revenue forecasts
• Proficiency in ERP systems (e.g., SAP, Epicor) and Excel-based planning and reporting tools

Position Summary:

The Travel Specialist plays a vital role indriving TTC’s growth by delivering sales and exceptional service to guests andtrade partners, directly supporting the company’s mission to createunforgettable travel experiences across Guided Holidays.  

Key Responsibilities:

Sales

• Convert enquiries into Bookings: Efficiently manage and convert sales leads received via phone, email, web into confirmed bookings within a dynamic, multi-channel contact sales centre environment
• Comprehensive Guest Servicing: Provide end-to-end service by offering flights, rails, pre/post accommodation, Gold Seal Protection to meet all guest travel needs
• Achieve Sales Targets: Execute direct sales strategies to drive revenue growth, achieve and exceed monthly and annual sales targets
• Lead Management: Conduct outbound and follow-up calls to guests who have submitted enquiries or brochure requests, converting interest into bookings
• CRM & GDS Proficiency: Use CRM systems and GDS platforms to manage bookings, track leads, and maintain accurate guest records
• Guest Relationship Ownership: Take full ownership of the guest journey, anticipating needs, delivering exceptional service from initial contract through to post-travel follow-up, ensuring every interaction is a memorable “Moment of Truth”
• Operational and Administrative tasks: Support ministrative work related to travel services

Travel fairs (consumer / trade)

• Participate in travel fairs (consumer and trade exhibitions)

Customer Relations

• Maintain accurate records and documentation related to bookings and customer communications
• Reply with acknowledgement emails to all passenger feedback received through various channels, including email, phone calls, WhatsApp, and other communication platforms
• Coordinate and forward customer feedback and related correspondence to the relevant department for further action
• Represent the brand professionally through consistent and high-quality customer interactions

Experience & Requirements:

• Minium 2 years’ experience in Travel or Hospitality industry preferred
• Customer service, Tele-sales experience, with a strong understanding of the full sales cycle
• Proven track record of meeting or exceeding KPIs, including sales conversion and commission-based target
• Work under pressure and multi-tasks while maintaining professional rapport with clients
• Understand customer needs and propose best alternatives 
• Customer focus, excellent written and verbal communication skills, with the ability to engage confidently across multiple channels
• Experience using CRM systems, such as Salesforces and GDS
• Positive attitude and strong work ethic, with a passion for delivering exceptional guest service
• Prioritizing, time management and organizational skills 
• Relationship management skills and openness to feedback 
• Independent and ability to work in a fast-paced environment 
• Willing to work on weekends or public holidays during Roadshow/Travel Fairs

Others 

• Any other related duties assignedfrom time to time 

This is a 2-year contract role attached to a trade union.  The contract is subject to extension on yearly basis.  Location: East

This is a pivotal role to expand the corporate membership of the organization.  This function is responsible for prospecting and acquisition of new members, driving engagement with key decision-makers, and ensuring strong conversion results aligned with performance metrics.

Requirements:

• Diploma or Degree
• Preferably with relevant experience in sales, business development, or client engagement
• Highly motivated, results-driven, and resilient with the ability to operate independently while collaborating effectively within a team structure.
• Strong relationship-building and communication capabilities, with the confidence to engage and influence external stakeholders at senior levels.
• Analytical mindset with the ability to interpret data to optimise outreach execution and performance strategies.
• Basic knowledge in Customer Relationship Management (CRM)

Work Days

Monday to Friday 9am to 6pm

Salary

Fixed Base Salary $3,000 to $4,500 excluding commission (gross salary range $4,700 ~to $6,200)

To Apply

WhatsApp resume: 8023-1992 or

Email resume: acerec@singnet.com.sg

Job Summary

Lead elevator installation projects by reviewing plans, coordinating schedules, inspecting equipment, troubleshooting technical issues, ensuring safety compliance, and maintaining clear client communication to deliver quality installations on time.

Responsibilities

• Review architectural and construction plans to determine installation requirements and constraints
• Collaborate with project managers and stakeholders to develop and manage installation schedules
• Assess site conditions to identify challenges and devise effective solutions for smooth installation
• Inspect elevator components to verify quality standards before installation
• Perform testing and calibration of elevators to ensure proper functioning and safety
• Conduct safety checks to comply with local building codes and regulations during installation
• Identify, troubleshoot, and resolve mechanical, electrical, and electronic issues during installation
• Collaborate with maintenance teams to address post-installation technical problems
• Enforce safety protocols and conduct safety training for installation team members
• Maintain detailed records and generate installation progress reports for project managers and stakeholders
• Communicate effectively with clients and building owners to provide updates and address concerns, ensuring customer satisfaction

Required competencies and certifications

• Experience in the elevator industry (explicitly required: "Only Experiences in Elevator Industry can apply.")
• Knowledge of elevator components, systems, and industry standards
• Familiarity with local building codes and safety regulations

Preferred competencies and qualifications

• Diploma in Mechanical, Electrical, or related engineering field
• Previous experience in elevator installation or similar roles
• Strong problem-solving and troubleshooting skills
• Excellent project management and organizational abilities
• Effective communication and interpersonal skills
• Ability to lead and work collaboratively with a team of technicians
• Attention to detail and commitment to safety

Job Summary:

The Sourcing Specialists are responsible for the execution of RFQ through fulfillment of product. The specialists are the execution part of the sourcing strategy once determined by Strategic Sourcing.

They directly interface with the suppliers for quoting, PO placement, resolving commercial questions, date management, order tracking and ultimately inbound on-time-delivery of the product.

Responsibilities:

• RFQ management - timeliness, accuracy, negotiation
• Negotiation of Catalogue Price lists
• PO placement locally with suppliers within region
• Performance monitoring of supplier to delivery milestones
• Communication of status with Order Fulfillment organization
• POC for supplier change requests or non technical questions
• Approval of timing change requests related to technical questions
• Date Management focused on supplier OTD
• Input to forecast process through effective date management
• Coordination of tasks based on MRB / DMR meeting addressed to the supplier, including invoicing of expenses incurred
• Escalation to Fulfillment Specialist, Strategic Sourcing / Supplier Management when issues arise
• New Product Introduction into the supply chain, including RFQ management, negotiation, supplier selection and PO placement 

Qualifications and Experience:

• Minimum Diploma in Engineering, Business, Supply Chain, Operations, or related
• Minimum 3 years of experience in purchasing / sourcing / supply chain / planning
• Strong understanding of manufacturing processes, bill of materials(BOMs) and technical drawings.
• Ability to manage multiple projects and ensure complete follow through.
• Knowledge of Supply Chain / Procurement best practices
• Proficiency in ERP systems (e.g., SAP,EPICOR), supply chain analytics and Excel-based planningtools. 
• Experience in Continuous Improvements and/or Lean Process Development preferred.
• Travelling may be required for visits to supplier locations

AboutMedeze Group

Medeze Group is a pioneer in stemcell technology and regenerative medicine. As a leader in bio-banking and cell-based therapeutic development, we are dedicated to advancing the future of healthcare. Our commitment to scientific innovation bridges the gap between laboratory research and clinical application, allowing us to deliver transformative solutions that improve human health.

RoleOverview

Medeze Group is seeking a dedicated R&D Bioengineering Specialist to join our team at the forefront of regenerative medicine. In this pivotal role, you will lead efforts to translate scientific innovation into clinical breakthroughs in cornea tissue engineering.Working in a multidisciplinary environment, you will apply advanced regenerative medicine principles to refine artificial cornea scaffolds and develop scalable cell expansion platforms, directly contributing to vision restoration and enhanced patient quality of life.

Key Responsibilities

• Scaffold Development: Lead the optimization and fabrication of silk-fibroin-gelatin-collagen scaffolds. Apply core regenerative medicine principles to enhance scaffold transparency, mechanical stability, and bio-adhesion.
• Platform Engineering: Design and engineer biomaterial-based microbeads tailored for high-efficiency, three-dimensional expansion of Mesenchymal Stem Cells (MSCs), accelerating the transition from lab-scale research to scalable clinical protocols.
• Data Integrity & Documentation: Maintain meticulous records of experimental data and statistical analyses. Prepare reports, invention disclosures, and regulatory documentation to support project advancement.
• Operational Excellence: Ensure laboratory operations and procurement processes strictly adhere to established quality management standards.
• Cross-Functional Collaboration: Engage with diverse teams of scientists and clinicians to translate research data into actionable project insights.
• Scientific Advancements: Remain current with literature in regenerative medicine and cornea tissue engineering to drive hypothesis generation, robust experimental design, and continuous process improvement.

Key Qualifications

• Education: Bachelor’s or Master’s degree in Biomedical, Materials, Chemical, or Mechanical Engineering.
• Project Experience: Demonstrable experience in biomedical engineering project work, ideally gained through academic research or prior internships.
• Domain Knowledge: Strong interest in cornea tissue engineering, biomaterials, and regenerative medicine.
• Technical Proficiency: Hands-on experience in biomaterial fabrication, characterization, and cell culture techniques.
• Communication: Excellent technical writing skills with the ability to document research findings accurately for both technical and regulatory audiences.

Responsibilities:

• Responsible for progress claims and all related matters with contracts
• Act as key liaison for operation / site matters and office administration matters
• Coordinate with operation team, contracts and site engineers
• Other adminstrative tasks as assigned

Requirements:

• 2 - 5 years of relevant work experience in office adminstration
• CGCE 'O' / 'N' Level or Equivalent
• Proficient in Microsoft Word/Excel
• Knowledge and Experience in Construction Industry is an added advantage
• Possess goo d coordination and organization skills
• Great team player who is independent with pleasant disposition
• Hardworking, self-driven and high sense responsibility, good time management skills
• Biligual in English and Mandrin to liaise with Mandarin speaking customers

-Responsible for pre and post contract documentation.

-Responsible for taking off measurement and preparation of tender submission.

-Responsible for handling running project.

-Assist and perform all tasks assigned by respective superior.

-Prepare materials take off for procurement and production

-Evaluation and certification of subcontractor's progress payments and variation claims (include any deduction to be made).

-Involve in project budgeting, finalisation of account with subcontractors and client

-Preparation of monthly progress claim to Consultant.

-Preparation of variation orders for submission

-Able to work independently & Systematic

-Willing to learn attitude with good communication skills

-Proactive, meticulous and able to meet tight deadlines

• Diploma/Degree in Quantitative Surveying or related area

• Total work experience: 2+ years for experience in quantity surveying

• Total relevant experience: 2+ years for experience in quantity surveying

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• Responsible for progress claims and all related matters with contracts
• Act as key liaison for operations/site matters and office administration matters
• Coordinate with operations team, contractors and site engineers
• Other administrative tasks as assigned

Requirements:

• 2 - 5 years of relevant work experience in office administration
• GCE 'O'/'N' Level / Equivalent
• Proficient in Microsoft Word/Excel
• knowledge and experience in construction industry is an added advantage
• Possess good coordination and organization skills
• Great team player who is independent with pleasant disposition
• Hardworking, self-driven and high sense responsibility, good time management skills
• Biligual in English and Mandarin to liaise with Mandarin speaking customers

Additional Info:

• We provide great benefits to our employees: Medical, Dental, Insurance etc.

Interested applicants, please send in with your detailed CV includes:

1) Availability/Notice period required

2) Current & Expected Salary

Regrettably only shortlisted candidates will be notified.

Are you passionate about driving growth in the healthcare industry and building meaningful partnerships? Join a dynamic team where you will play a key role in expanding market presence, strengthening customer relationships, and delivering impactful healthcare solutions.

Key Responsibilities:
• Manage sales activities and business development initiatives across assigned territories
• Drive product growth through direct sales and distribution channels
• Build and maintain strong partnerships with healthcare professionals, distributors, and key stakeholders
• Develop territory strategies to identify new opportunities and expand market reach
• Collaborate with internal teams to execute sales and marketing initiatives effectively
• Monitor market trends, sales performance, and growth opportunities to achieve business objectives
• Support product positioning and customer engagement within the healthcare sector

Requirements:
• Degree in Bioengineering, Biomedical Science, Nursing, Life Sciences, or related disciplines preferred
• Prior experience in medical device, healthcare, pharmaceutical, or related industries will be advantageous
• Strong communication, relationship-building, and business development skills
• Self-motivated with a passion for achieving sales and growth targets
• Open to candidates looking to build their career in healthcare sales

Interested candidates are invited to submit an updated resume to careerwithus@recruitexpress.com.sg

Thank you.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Position Summary
The Technical Program Specialist is responsible for overall management of customers’ technical projects and related matters.
Candidates with wafer bumping, WLCSP, or fanout packaging experience are encouraged to apply for this position.

Responsibilities

• Works with account management and customer service teams in all technical aspects of the customers’ engagements
• Provides technical support to sales team to gain market share and improve customer’s profitability status.
• Communicates new customer technology requirements to the internal teams. Communicates and manage all customer process and package roadmap strategies.
• Coordinates factory/customer technical projects and act as the point of contact for new quality/reliability programs.
• Implements change notices and resolves technical issues.
• Prepares and participates in audits and factory visits with customers.
• Other ad-hoc activities assigned by the management.

Requirements

• At least a Bachelor’s Degree in any engineering discipline.
• At least 2 - 3 years of relevant working experience in the assembly process of the back end of semiconductor production.
• Possess good knowledge and hands-on experience in assembly processes especially in wafer-level packaging like wafer bumping, eWLB or other wafer-level Fanout Packaging.
• Knowledge on DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem resolution and organizational skills for daily customer support and managing on-going and future programs.
• Has initiative and demonstrate excellent follow-up on active programs with multiple customers.
• Able to communicate and present effectively in small and large groups.
• Able to work independently and as a team player with customers and cross-functional teams within the organization.
• Familiarity with SAP or other ERP systems is an added advantage.
• Able and willing to travel as needed.

Our client is a leading Multinational tech company specializing in travel, short and long term homestay experiences.

Job Responsibilities

• Conduct investigations of suspicious claims and activities on the platform.
• Managing cases, determining validity and resolutions based on internal policies.
• Handling the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.
• Contacting providers and users to obtain additional documentation and verify information.
• Liaising with other departments to confirm fraudulent account activities. Working closely with stakeholders to align on case strategy.
• Compiling incident reports at the direction of leadership.
• Providing upward feedback, regarding the status of claims, communicating regularly with supervisors and managers.
• Escalating identified fraud rings and risk issues as they arise.
• Promoting awareness of fraud prevention across the Claims team and organization.

Job Requirements:

• Bachelor’s degree or equivalent with 2-3 years of experience in assessing complex claims and dispute resolution, Insurance claims) conflict resolution, fraud or risk investigations, and/or crisis management.
• 2+ years of experience in customer service.
• Additional fraud insurance investigation or program management experience are a plus.
• Experience handling complex insurance claims, especially in the field of first party property or liability claims is a plus
• Be an advocate of high-quality standards, innovation, resolution conflict and customer experience excellence.
• Excellent time management, negotiation, conflict resolution skills and confidence in making decisions.
• Ability to work on your own initiative on multiple tasks.
• Critical thinking and problem-solving skills.
• Experience working with internal stakeholders and/or third-party providers to resolve complex disputes in a detailed, effective and timely manner.
• Language proficiency in English and a second regional language is a plus.
• Excellent interpersonal and communication skills, both written (email) and spoken (phone), to help our community in a tactful and diplomatic manner.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539