Total 14,207 Customer Service job vacancies

Position Title: Principal Physiotherapist
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $6,000 – $8,000

Job Description

• Lead and coordinate all Physiotherapy services across the practice.
• Deliver assessment and treatment for specialised rehabilitation cases.
• Supervise Physiotherapists and Therapy Assistants.
• Develop specialised treatment pathways and integrated care programmes.
• Implement evidence-based practices and service improvement initiatives.
• Collaborate with multidisciplinary teams to support rehabilitation services.
• Conduct audits, outcome reviews, and professional development sessions.
• Represent Physiotherapy services in clinical governance and strategic meetings.
• Support rehabilitation-related marketing and community education initiatives.
• Develop and oversee educational programmes and staff training activities.
• Support business development and programme planning initiatives.
• Manage partnerships, grants, and funding opportunities.
• Participate in budgeting and policy development.

Requirements

• Bachelor's or Master's Degree in Physiotherapy recognised by the Singapore Allied Health Professions Council (AHPC).
• Registered with AHPC and possess a valid Practising Certificate.
• Possess a valid BCLS + AED certification.
• Minimum 10 years of relevant experience in a hospital or nursing home setting, including at least 3 years in a leadership role.
• Experience in advanced rehabilitation, including neurorehabilitation, orthopaedics, or geriatrics.
• Experience in quality assurance, staff supervision, and client management.
• Experience in private practice will be an advantage.
• Postgraduate qualifications or certifications in healthcare leadership will be advantageous.
• Proficient in Microsoft Office applications.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

About The Role

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:

- Casework management and counselling service for clients with medium to high risk Family Violence concerns

- Intake and risk assessment of cases

- Planning, implementing and evaluating programmes to meet clients’ needs

- Group work ( support and psychoeducation groups )

- Community outreach and community development in combating Family Violence

-Networking and capacity building initiatives to enhance stakeholder capability in addressing Family Violence

- Research to build domain-specific knowledge in the local context

- Provide supervision to a team of staff

Candidate Requirements

- Degree in Social Work or Counselling

- 6 years of relevant working experience (prior experience in Family Violence Work preferred)

- Experience in supervision

- Strong command of English language and writing skills

- Strong interpersonal skills

- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes, management and supervision of staff

Preferred achievements / characteristics:

- Diligence, integrity and resilience

- Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

Customer Due Diligence & KYC Processor (8-12 months contract)

Responsibilities

• Perform preliminary due diligence checks for deal teams for new potential deals.
• Engage in discussions with deal teams to understand and help to troubleshoot on issues that may arise during the document procurement process. 
• Drawing up ownership structures, transaction structures and funds flow structures from documents provided by clients.
• Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements.
• Perform various due diligence checks on clients on external and internal platforms and databases.
• In addition to providing adequate mitigations and thorough risk assessments, ensure accurate data inputs on eKYC and conduct independent validation on documents provided by clients.
• Raise exceptional handling memos where required. Conduct risk assessments to address on trigger events and/or adverse news (among others) as well as memos for existing clients applying for new facilities.
• Raise preliminary assessment memo for deferred completion of KYC for advisory transactions.
• Conduct annual KYC reviews/ trigger reviews within stipulated due dates and with minimal reworks
• Review daily AML alerts escalated to the department and ensure prompt and timely closure of alerts.
• Provide support on other AML/ KYC related matters as may be required for any other reports/ projects/duties as well.

Requirements

• Bachelor’s Degree with experience in corporate/ project finance KYCs preferred.
• Certifications in AML would be an added advantage. 
• Familiar with regulatory requirements pertaining to KYC/ AML eg MAS Notice 626.
• Meticulous, proactive, organized and motivated. 
• Team player who is able to multi-task and prioritize work.
• Possess good interpersonal skills and communicate effectively with internal and possibly external customers. Proficient in Microsoft Office applications and internet search tools.

Others:
Working Hours : 9AM-6PM (Mon-Fri)

Salary: up to $5500

Work Venue: 1 Changi Business Park Central

TRANSPORT: Shuttle bus provided (to & fro from MRT) – Bukit Panjang, Jurong East, Sengkang, Yishun

Interest applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Case Admin Officer (Social Service)

Location: Singapore
Contract: Up to 1 year
Industry: Government / Social Service

About the Role

Our client in the Government / Social Service sector is seeking a dedicated and well-organised Case Admin Officer to support case management and operational functions in a community-focused setting.

The role involves working closely with officers to assist in case administration, client coordination, records management, and daily operational tasks to ensure smooth and efficient service delivery.

This position is suitable for individuals who are detail-oriented, service-driven, and comfortable engaging with individuals and families from diverse backgrounds.

Key Responsibilities

• Provide administrative and operational support for case management processes

• Process applications, verify documents, and maintain accurate records in internal systems

• Coordinate appointments, follow-ups, and referrals with clients and stakeholders

• Manage enquiries via phone, email, and walk-ins in a professional and service-oriented manner

• Prepare and maintain reports, correspondence, and case documentation

• Support officers in client follow-ups relating to case matters and documentation

• Assist in procurement coordination, inventory tracking, and operational duties when required

• Support outreach activities or accompany officers for home visits when necessary

• Perform general administrative and ad-hoc duties as assigned

Requirements

• Minimum Diploma or equivalent qualification

• Prior experience in administration, customer service, coordination, or case support is advantageous

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong communication and interpersonal skills

• Organised, meticulous, and able to handle confidential information responsibly

• Comfortable with system-based administrative work

• Able to work independently as well as in a team environment

• Able to start work immediately or on short notice is an advantage

Preferred Attributes

• Passion for social service and community support work

• Empathetic, patient, and service-oriented mindset

• Responsible, professional, and able to manage multiple priorities

Why Join Us

• Exposure to Government and Social Service operations

• Meaningful role supporting community initiatives

• Structured and supportive working environment

• Strong experience in case coordination and administrative operations

Only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

• Perm with VB
• Experience in data analytics within Sales & Marketing / Customer Service will be advantageous.
• Preferably with prior CRM, customer experience, customer service operations experience.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.

Key Responsibilities

• Manage and support customer loyalty and ownership benefit programmes, including coordination with partners and customer onboarding.
• Support customer satisfaction initiatives, including NPS and mystery shopping programmes, identify service gaps, and coordinate improvement actions with internal stakeholders.
• Oversee Customer Relationship Management (CRM) and customer feedback processes, ensuring timely acknowledgement, tracking, escalation, and closure of customer cases through CRM systems.
• Act as a key coordination point for customer feedback across multiple internal functions, including Sales, Service, Operations, Management, and external stakeholders.
• Maintain and manage customer databases, ensuring data accuracy, compliance with data privacy requirements, and effective use of CRM tools.
• Analyse customer data and feedback to support CRM and customer experience improvements.
• Provide operational and administrative support for marketing initiatives, customer engagement activities, and events.
• Support ad-hoc projects and responsibilities as assigned.

Requirements

• Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related discipline.
• Prior experience in CRM, customer experience, customer service operations, or data analytics will be advantageous.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.
• Strong communication, coordination, and organisational skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Triton AI Pte Ltd

Registration Number: R1975181

EA: 21C0661

Job Scope

· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore

· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots

· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots

· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.

· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.

· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.

· Schedule and monitor service call requests from customer

· Work closely with the Service and Application teams providing support to overseas customers and distributors

Requirements

· Diploma Graduate of Engineering discipline

· Min. 7 years of working experience in related Engineering and Maintenance field

· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes

· Experience in managing and scheduling team of engineers for field service work

· Experience in Electrical and Mechanical repair and troubleshooting work

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

· Class 3 driving license preferred

· Spoken and Written English / Chinese

Performance Bonus
14 - 20 Days Annual Leave
Good Benefits & Yearly Increment
Medical & Dental Benefits
Clementi

Working Hours: 10.30am - 7.30pm (Mon - Fri)
School Holidays: Between 7am - 7pm (Rotating Shift)

Job Description:

You will be given a class of bright young minds to care for. They will be between 7 years to 12 years of age. You will be a part of nurturing and educating our future generation. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events. 

Job Responsibilities:

• To facilitate and carry out the daily operations routine.
• Assist with English & Chinese Homework and Assessments.
• Setting up appropriate classroom rules and cleanliness of the classroom.
• Ensure the children are safe at all times and supervised appropriately and orderly.
• Foster a joy for learning and provide emotional support, care and concern as well as encouragement should the need arise.
• To be familiar with a student's medical conditions and dietary restrictions, etc.
• To adhere to the specific guidelines given by the Centre Manager as well as the roles assigned by the Centre Manager
• To work as a team and share the collective responsibilities
• Assist the children in their homework, spelling and assessment activities.

Requirements:

• Minimum O Levels with 1-2 years of relevant experience
• Candidates with prior experience in giving Tuition Lessons preferred
• Good communication and interpersonal skills
• Love working with children
• Responsible
• A team player with passion in equipping and inspiring young lives.
  

Interested candidates please kindly send your updated CV to sarah@keytrustrecruitment.sg or whatsapp 8952 8009 to apply!

Key Trust Recruitment Pte Ltd (25C2803)
Sarah Leong Wei Qi (R23112021)
Facebook Group: SG Preschool/Infant Jobs 婴幼儿工作新加坡
Telegram Handle: Preschool Jobs Singapore

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Position Title: Care Studio and Rehab Manager

Location: Bright Hill

Working Days: Monday – Friday

Working Hours: 8:30AM – 6:00PM

Salary: $7,000 – $9,000

Job Description

* Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

* Assist in the development and enhancement of Care Studio programmes and services.

* Monitor departmental KPIs and manage budget and resource utilization.

* Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

* Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

* Support recruitment, staff development, and retention initiatives.

* Manage the daily operations of the Care Studio and Rehabilitation Department.

* Develop and promote centre-based and home-based rehabilitation and day care programmes.

* Oversee the delivery of community and home care services.

* Manage healthcare needs assessments and the implementation of care plans for clients.

* Coordinate and monitor clinical and service quality indicators for continuous improvement.

* Manage enquiries, feedback, complaints, and incidents relating to centre operations.

* Identify and establish partnerships to support business development and client acquisition.

* Maintain relationships with existing and prospective partners and organizations.

* Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

* Degree or Master's qualification in Allied Health or related disciplines preferred.

* Minimum 5 years of experience in a community care setting.

* Minimum 2 years of supervisory experience.

* Possess a valid BCLS + AED certification.

* Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

* Experience in quality and risk management.

* Experience in coaching, counselling, and manpower planning.

* Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

* Proficient in Microsoft Office applications.

* Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Origin Mattress is expanding and we are looking for driven, confident and customer-focused individuals to join our retail showroom team.

This role is ideal for candidates who enjoy speaking with people, creating strong customer experiences, and performing in a fast-paced premium retail environment.

We are not looking for passive retail staff — we are looking for individuals with strong energy, initiative, communication skills and growth mindset.

Why Join Us:

• Fast-growing premium consumer brand
• Career progression opportunities
• Young and dynamic working environment
• Staff discounts and performance incentives
• Training and development provided

What You’ll Be Doing:

• Engage and assist showroom customers confidently
• Recommend suitable products based on customer needs
• Drive strong customer experience and sales performance
• Maintain premium showroom presentation standards
• Support daily showroom operations and coordination
• Handle customer enquiries professionally

Who We’re Looking For:

• Strong communication and interpersonal skills
• Confident speaking with customers
• Self-driven and proactive attitude
• Comfortable working in a retail sales environment
• Able to commit weekends/public holidays
• Retail, hospitality, cabin crew, beauty, luxury or customer-facing experience is a plus

Working Hours:

• 5 or 6 days work week
• Rotating retail shifts 10am - 7pm / 1pm - 10pm
• Retail hours applies

Interested applicants may apply with:

• Resume
• Expected salary
• Earliest availability
• Only shortlisted candidates will be contacted.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Overview

The Service Contract Specialist, a key member of the Service Back Office team, is responsible for the end‑to‑end management of service contracts. The role ensures timely proposal and renewal of contracts, improves contract profitability, and manages all contract-related data accurately in the system.

Job Responsibilities and Essential Duties

Daily responsibilities

• Review and prepare data analysis and findings on service contracts profitability for review meetings using Power-BI.
• Extract and prepare service contracts profitability summary card for management review.
• Prepare proposals for tender submissions to customer’s platform.
• Send contract proposals to customers promptly.
• Follow up with customers and revise contract proposals as needed.
• Review Master Service Agreement contract terms and conditions from customer to safeguard the company’s interests.
• Ensure contracts comply with company guidelines.
• Collaborate with the Senior Service Contract Specialist to prepare contract proposals, de-escalation disputes and contractual issues.
• Establish pricing structures for service contracts based on product lines and contract levels.

Month-End responsibilities

• To prepare monthly service slides on service contracts.
• Generate monthly service contract KPI reports (e.g., renewal rate, profitability, trends).

Data Maintenance

• Create warranty and service contracts in SAP, execution of maintenance plan and archive the hard copies.
• Monitor the expiration of existing warranty and service contracts.
• Update contracts in SAP when equipment is decommissioned, ensuring documentation is current.

Administrative responsibilities

• To be an SAP Key User and a subject matter expert (SME) for service contracts in the service team.
• Provide support to the Service Coordination Team if required.
• Perform any ad-hoc duties assigned by the line manager and/or the Company.

Minimum Requirements

• Proven experience as a service coordinator and/or customer service role with 3-5 years working experience
• Minimum Diploma holder in any discipline.

Required Knowledge, Skills and Abilities

• Possess excellent communication and organizational skills.
• Able to work in a fast-paced environment.
• Able to work independently and as a team.
• Proficiency in MS Office and SAP is preferred.

Supervision/Management of Others

• Contribute to Team Players, Forward Thinkers, and Game Changers behaviors.

Internal and External Contacts/Relationships

• Main contacts, internal sales and service teams, logistics and finance
• Main contacts, external, Bio-medical Engineering, Facility management, Materials Management Department and any other third parties.

Environmental/Safety/Physical Work Conditions

• Ensures environmental consciousness such as observation of ergonomic and safe best practices.
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• May work extended hours during peak business cycles
• Must comply with all company environment, health and safety policies, including the use of appropriate personal protective equipment when required.

The Opportunity

• Adecco is partnering our client, a leading global technology organisation, to search for a Privacy Support Specialist (South Korea Local Agent).
• The ideal candidate will play a critical role in supporting user privacy inquiries and ensuring compliance with Korean data protection regulations (PIPA), while delivering high-quality, user-centric support in a fast-paced environment.
• Role will be 100% onsite due to nature of role (no WFH).

The Talent

• Native-level Korean (written and spoken) to answer phone calls from Native South Korean users.
• 1–3 years of experience in customer support, operations, compliance roles
• Strong understanding of handling sensitive user data with confidentiality and discretion
• Excellent verbal and written communication skills with strong attention to detail
• Customer-oriented mindset with empathy and professionalism in handling user issues
• Strong organisational and multitasking abilities in a fast-paced environment
• High level of accuracy with strong documentation skills
• Proficient in Microsoft Office and able to quickly learn internal systems
• Ability to work Korean business hours (8:00 AM – 5:00 PM SGT)

Nice to have:

• Experience in privacy, data protection, or regulatory compliance
• Familiarity with data subject rights (access, correction, deletion requests)
• Understanding of PIPA or other data privacy regulations
• Experience working in a global or tech-driven environment

The Job

• Handle inbound calls and inquiries from South Korea users regarding privacy and data-related matters
• Accurately capture and document user details, issues, and case information
• Assess and categorise inquiries (e.g. privacy requests, account access, data rights)
• Complete intake forms and route cases to internal teams within defined SLAs
• Maintain accurate records in line with data privacy and compliance standards
• Follow SOPs for complaint handling and data protection processes
• Participate in compliance training and support regulatory audits when required
• Track and report inquiry volumes, trends, and escalation patterns
• Assist with reporting of data incidents and support internal coordination
• Collaborate with cross-functional and global teams to ensure smooth operations

Next Step

• Send your updated resume to: jason.lew@adecco.com
• We regret to inform that only shortlisted candidates will be contacted

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435