Total 2,013 Senior Executive level Customer Service job vacancies

Position: Helpdesk Support, Client Services- Analyst/Senior Analyst

About the job:

We are hiring for an Asian securities firm.
Work location- opp Clark Quay MRT

About the Company:

It is a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Job Description

We are looking for a detail-oriented and customer-focused Helpdesk Officer to join our Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.

• Manage and respond to incoming emails in a timely and professional manner.

• Review and process retail and corporate account opening applications (both manual and digital).

• Assess and handle account update requests, dormant account reactivations, and account closures.

• Conduct thorough KYC/AML screening and due diligence for new client onboarding.

• Process client requests including share transfers and other related services.

• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Qualifications

• Diploma or bachelor’s degree in business, Finance, Banking, or a related field.

Experience

• 1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.

• Hands-on experience in retail and corporate account opening and client onboarding processes.

• Familiarity with KYC/AML screening and regulatory requirements in the financial industry.

• Experience handling customer enquiries in a front-line or counter service environment.

• Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

• Strong communication and interpersonal skills with a customer service mindset.

• Excellent attention to detail and accuracy when reviewing documentation.

• Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.

• Proficient in Microsoft Office applications, especially Excel and Outlook.

• Strong organisational and email management skills.

• Proactive team player who is willing to take on ad-hoc tasks.

If you are interested, please send your updated CV to jency.chan@tangspac.com or apply via the link.

EA Reg No: 25C2690

EA License: R22105542

We regret that only short-listed candidates will be notified.

Company Overview

Dynacast is a global leader in precision die casting and MIM components manufacturing for automotive, electronics, healthcare, and more. We deliver value through engineering expertise, efficient operations, and advanced quality planning systems.

Job Summary

Manage customer inquiries and order processing while coordinating with production and logistics to ensure timely delivery. Maintain records and support customer communications to enhance service quality and operational efficiency.

Responsibilities

• Respond to customer inquiries and process orders accurately in the system to ensure seamless order management
• Coordinate with production, planning, and logistics teams to achieve timely order fulfillment and delivery
• Monitor order status and proactively communicate with customers to resolve issues and complaints promptly
• Maintain accurate records and prepare reports on orders, forecasts, delivery performance, inventory, and customer feedback
• Support customer meetings and follow up on order, delivery, and service-related matters to strengthen customer relationships

Required competencies and certifications

• Diploma or Degree in Business, Supply Chain Management, or equivalent
• Minimum 3 years of relevant experience in Customer Service, Sales Support, or Order Management
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Strong interpersonal, communication, and negotiation skills to effectively manage customer interactions
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently

Other Information

Interested applicants please submit your resume via the Apply Now button below, stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s clinic assistant related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

Our esteemed client, an established MNC, is searching for a Senior Customer Service Executive:

Job Responsibilities:

• Answer incoming calls promptly and respond to customer enquiries in a professional and timely manner.
• Manage end-to-end airfreight export shipments, coordinating with internal teams, customers, vendors, and overseas agents.
• Apply strong knowledge of cargo commodities and IATA regulations to ensure compliance.
• Arrange flight bookings with the procurement team and provide airfreight quotations when required.
• Verify AWB/HAWB and shipping documents, ensuring accuracy and compliance, and highlight discrepancies to relevant parties.
• Ensure accurate and timely data entry and updates in the system.
• Liaise with overseas agents on shipment requirements, coordination, and rate negotiations.
• Obtain customer approval on rates prior to shipment execution.
• Provide timely updates on flight details and shipment status to customers.
• Ensure compliance with AED requirements and timely job file closure within KPIs.
• Monitor shipment uplift, transit, and delivery to ensure timely arrival, and communicate delays proactively.
• Ensure adherence to customer SOPs and shipment handling requirements to maintain high customer satisfaction.
• Monitor shipment progress to achieve monthly targets, annual objectives, and KPIs.
• Handle supplier invoice disputes and resolve discrepancies collaboratively with the team.
• Escalate critical issues promptly for resolution.
• Support team members on shipment execution when necessary.
• Participate in maintaining internal procedures, ensuring compliance with QHSE standards and legal requirements.
• Perform other ad-hoc duties assigned by Supervisor/Manager.

Job Requirements:

• Diploma or Degree in a relevant field preferred.
• Minimum 5 years of experience in freight forwarding, preferably in airfreight export.
• Strong knowledge of IATA regulations; DGR certification is an advantage.
• Proficient in MS Office and able to work independently.
• Excellent communication, interpersonal, and problem-solving skills.
• Pleasant personality and strong team player.

Additional Information:

• Salary: Up to SGD 4,500 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Hours: 5.5 Days Work, Mon-Fri: 9am-6pm, Sat: 9am-1pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jv63r9676@mail.manatal.com  

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA License No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Summary:

The Operations & Customer Support Executive plays a critical role in ensuring efficient operational processes and delivering exceptional customer service. This position is responsible for coordinating daily operations, managing customer inquiries, and providing administrative support to enhance the overall workflow and customer experience.

Key Responsibilities:

The list of key responsibilities is not exhaustive and may include additional task as required.

Your job roles may be assigned or amended as necessary based on business needs and as determined appropriate by your superior.

1.     Operational Support:

·       Coordinate and monitor daily operations to ensure efficient workflows.

·       Maintain and update operational records, ensuring accuracy and compliance.

·       Collaborate with internal teams to streamline processes and resolve operational challenges.

2.     Production Order Support:

·       Process and manage production orders, ensuring timely execution and delivery.

·       Track order progress and address any delays or issues promptly.

·       Work closely with the production team to align schedules with order requirements.

·       Prepare production schedules and allocate resources effectively.

3.     Inventory Management:

·       Monitor and maintain inventory levels to meet production and operational needs.

·       Conduct regular inventory checks and audits to ensure accuracy.

·       Implement inventory control measures to minimize wastage and optimize stock levels.

4.     Customer Support:

·       Handle customer inquiries, complaints, and feedback via various communication channels.

·       Provide timely updates on order statuses, delivery schedules, and other customer-related matters.

·       Ensure a high level of customer satisfaction by resolving issues efficiently.

5.     Administrative Duties:

·       Prepare reports, schedules, and correspondence as required.

·       Maintain accurate documentation for production orders, inventory records, and customer interactions.

·       Ensure compliance with company policies and industry standards.

6.     Continuous Improvement:

·       Identify opportunities to improve production processes, inventory management, and customer service.

·       Assist in implementing new procedures to enhance productivity and reduce costs.

7.     Working Conditions:

·      Based in the office with regular interaction with the operation teams.

Job Requirements

·       Diploma in related field.

·       Previous experience in sales administration, customer service, or office administration preferred.

·       Strong organizational, communication, and interpersonal skills.

·       Attention to detail and ability to manage multiple tasks simultaneously.

·       Proficiency in Microsoft Office, CRM, and accounting software.

·       Proactive, adaptable, and able to work both independently and as part of a team.

·       Customer-oriented mindset with a focus on supporting sales growth.

Benefits:

• Staff meal provided
• Staff discount
• Monthly fixed allowances
• Monthly sales incentives from $200-$250*
• Overtime pay
• 13-month bonus
• Medical & Dental coverage

Key Responsibilities:

• Greet and welcome guests warmly in accordance with Japanese hospitality etiquette
• Present menus, take orders accurately, and serve food and beverages efficiently
• Attend to guests’ needs throughout their dining experience with a courteous and proactive attitude
• Maintain cleanliness and tidiness of dining and service areas
• Assist in table clearing, resetting, and turnover
• Collaborate with kitchen and cashier teams to ensure smooth operations
• Handle guest inquiries, requests, and feedback professionally
• Follow all food hygiene and safety regulations
• Support any ad-hoc tasks or side duties as assigned by supervisors

Requirements:

• Prior F&B or hospitality experience preferred, but not mandatory
• Passionate about customer service and Japanese culture
• Positive attitude, team player, and strong sense of responsibility
• Able to work shifts, weekends, and public holidays
• Good communication skills

*Terms & conditions apply

Senior Consultant (Government)/ IT Service Delivery Consultant

Responsibilites:

• Key contact to the customers in the public safety sector (Defence).
• Involved in IT Project Management and IT Service Delivery
• Management of IT System, Infrastructure, for developing, testing and deploying system/network infrastructure.

Requirements:

• Strong experience in managing Government accounts (Defence)
• Experience in handling IT Projects and Projects Delivery.
• Good in Project Management, Coordination and Liaison work.
• Knowledge of IT System, Infrastructure, Network and Security.
• Strong in managing client's needs, concerns, and objectives.
• Good in providing solutions, advisory, consultation and delivery.
• Strong in Service Delivery and providing IT Solutioning.
• Good in Network/ System Infrastructure and IT Security.
• Knowledge of Public Security.
• Good in Stakeholders, Client Management and Business Users Management.
• Good in Product Management / Service Management and Customer Management.
• Minimum 4 years of IT Solution / Service Delivery experience.
• Possess System Integrator (SI) and Government (Defence) domain.
• Degree in Computer Science/ Business or Engineering.
• Singaporeans only

**Priority will be given to those who can commence work immediately.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities

Technical & Service Scope

• Serve as the technical specialist for engine-related servicing, troubleshooting, and maintenance activities
• Provide support across additional marine equipment such as deck machinery and lifting systems
• Act as the main point of expertise for technical matters related to propulsion systems
• Assist in both pre-sales and after-sales support for customers on technical requirements
• Carry out commissioning, inspection, repair, overhaul, and upgrade works for onboard systems and equipment
• Handle component replacements and refurbishment activities where required
• Ensure familiarity with shipyard practices and port-related procedures

Diagnostics & Engineering Work

• Apply knowledge of electrical, hydraulic, and mechanical systems to diagnose faults and optimize equipment performance
• Perform testing, calibration, and adjustments on operational machinery

Reporting & Administration

• Prepare detailed service reports for all completed assignments
• Ensure timely submission of claims, including overtime and travel-related allowances
• Provide feedback from site activities to internal stakeholders for continuous improvement

Training & Compliance

• Participate in ongoing training to maintain and enhance technical competencies
• Ensure all required certifications are valid and up to date for operational duties

Requirements

• Diploma or Degree in Electrical, Electronics, Mechatronics, or a related discipline
• Experience with PLC and HMI systems (e.g., Siemens, Mitsubishi, ABB, Schneider or equivalent)
• Prior exposure to marine or offshore environments is advantageous
• Strong analytical and troubleshooting skills
• Effective communication abilities
• Willingness to travel and work in offshore or site-based environments when required

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

1. Recruitment & Onboarding

• Manage end-to-end recruitment: job posting, sourcing, screening, interviewing, and coordinating offers.

• Conduct background checks and reference verifications.

• Manage new-hire onboarding, orientation, and documentation.

2. HR Operations & Administration

• Maintain and update employee records in HRIS or internal systems.

• Handle employee lifecycle documentation (appointment letters, confirmations, transfers, exits).

• Assist in payroll inputs — attendance, leaves, overtime, incentives, etc.

• Oversee employee attendance, leave management, and shift schedules.

3. Employee Relations & Engagement

• Address employee queries and grievances professionally.

• Conduct employee engagement activities, events, and surveys.

• Support initiatives that promote a healthy workplace environment.

4. Performance Management

• Coordinate annual and mid-year performance review cycles.

• Assist in goal setting, appraisal tracking, and documentation.

• Work with managers on performance improvement plans (PIPs) when required.

5. Training & Development

• Identify training needs by coordinating with department heads.

• Organize internal/external training sessions or workshops.

• Track training outcomes and maintain training records.

6. Compliance & Policy Management

• Ensure compliance with labor laws and company policies.

• Assist in drafting, updating, and implementing HR policies.

• Handle statutory documentation (PF, ESIC, Gratuity, etc.) with compliance accuracy.

7. Exit Management

• Manage resignation/termination processes, exit interviews, and documentation.

• Coordinate with stakeholders for full & final settlement.

• Analyse attrition trends and suggest improvements.

Monthly Salary: UP to $4500 (Negotiable)

Working Address: Multiple Locations

Working hours: 6 days work week | Split Shift (11am to 3pm, 5pm to 11pm)

Responsibilities and Duties:

Inviting aspiring F&B candidates seeking to work in a dynamic restaurant group, with fine dining and casual dining operations in the city area.

Our client is looking for a committed and talented F&B Executive with the following capabilities to join our growing team

• Seeking experienced and passionate personnel to join us in our fine-dining flagship outlet and casual dining restaurant

• Meticulous and detailed in their presentation of food and service

• Well-groomed and comfortable working under stress and a demanding environment

Qualification and Requirements:

• At least 2 years relevant experience in Japanese cuisine

• Meticulous and detailed in their presentation of food and service

• Comfortable working split shift and a 6 days work week, and preferably ready to start immediately or within a short notice period

Benefits:

• Successful applicants can expect good career progression and competitive remunerations

• Opportunity for overseas travel

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R22110252

Benefits:

• Staff meal provided
• Staff discount
• Monthly fixed allowances
• Monthly sales incentives from $200-$250*
• Overtime pay
• 13-month bonus
• Medical & Dental coverage

Key Responsibilities:

• Greet and welcome guests warmly in accordance with Japanese hospitality etiquette
• Present menus, take orders accurately, and serve food and beverages efficiently
• Attend to guests’ needs throughout their dining experience with a courteous and proactive attitude
• Maintain cleanliness and tidiness of dining and service areas
• Assist in table clearing, resetting, and turnover
• Collaborate with kitchen and cashier teams to ensure smooth operations
• Handle guest inquiries, requests, and feedback professionally
• Follow all food hygiene and safety regulations
• Support any ad-hoc tasks or side duties as assigned by supervisors

Requirements:

• Prior F&B or hospitality experience preferred, but not mandatory
• Passionate about customer service and Japanese culture
• Positive attitude, team player, and strong sense of responsibility
• Able to work shifts, weekends, and public holidays
• Good communication skills

*Terms & conditions apply

• Industry: Global Freight Forwarding & Logistics

• Company Benefits: Permanent Role with AWS and Variable Bonus

• Location: East (Company Transport Provided at Designated Points)

• Working Hours: Monday to Friday, 8:45am – 5:45pm

Your Role

As part of the Airfreight (Import) team, you will play a key role in managing inbound shipments, ensuring smooth coordination from origin to final delivery while delivering high service standards to customers.

Key Responsibilities

• Oversee end-to-end import airfreight shipments, from pre-alert to delivery

• Coordinate closely with overseas agents, airlines, customers, and internal teams

• Review and ensure accuracy of AWB/HAWB and import documentation in compliance with regulations

• Ensure adherence to customs requirements and IATA guidelines

• Provide timely shipment updates, including delays and delivery arrangements

• Coordinate cargo arrival, clearance, and last-mile delivery

• Maintain accurate system updates and shipment records

• Monitor shipments to ensure KPI targets and timely job closure

• Handle billing, cost verification, and invoice discrepancies

• Support quotation requests for import shipments when required

• Ensure compliance with customer SOPs and service standards

• Proactively escalate and resolve operational issues

Key Requirements

• Diploma or Degree in Logistics, Supply Chain, or related discipline

• Minimum 3–5 years of experience in airfreight import operations

• Strong knowledge of import documentation, customs clearance, and IATA regulations

• DGR certification will be an added advantage

• Proficient in MS Office and logistics systems
  

Interested candidates can forward their CVs in MS Word format to connie@triton-ai.com

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

JobSummary

Promotecredit card sales by engaging customers at islandwide roadshow booths. You willwork independently to meet monthly sales targets while learning productknowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferredcompetencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

OtherInformation

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only