Total 1,215 Manager level Customer Service job vacancies

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Requirements and skills

• Proven work experience as a Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Able to work on weekend and public holiday

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Bereavement Service - Operation Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Lead daily operations by conducting morning briefings, coordinating with Team Leaders, and ensuring smooth execution of funeral service activities.

• Manage service scheduling and operational reporting, including preparing monthly standby and shift rosters and providing budget updates to the Finance Department.

• Monitor service quality and client feedback, addressing concerns from families and internal teams while ensuring services are conducted in accordance with required rituals, customs, and company standards.

• Improve operational processes and documentation by reviewing SOPs, templates, forms, and workflow systems in collaboration with Team Leaders.

• Support HR and staff welfare initiatives, including managing leave approvals, overtime, recruitment support, and maintaining staff morale and well-being.

• Ensure compliance with company policies and oversee compensation matters while carrying out additional operational duties as required.

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

• Tableau or adjacent technology experience required
   

Role Summary

This CSM will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment.
 

The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. 

Key Responsibilities

Customer Accountability and Value Alignment

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.

• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle

• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.

• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.

• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.

• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.

Strategic Advisory and Stakeholder Management

• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.

• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.

• Solidify partnership commitments and drive innovation aligned with customers' business challenges.

• Increase customer engagement with products and services and identify major political barriers to customer success.

• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

Technical Health, Adoption, and Risk Management

• AI  Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.

• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.

• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.

• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.

• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.

• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.

• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.

• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.

• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.

Minimum Requirements:

• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields. 

•  Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.

•  Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.

•  Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.

• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development

• Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep

• Understanding of data visualization best practices and dashboard design

• Familiarity with common data sources (databases, spreadsheets, cloud apps)

• Ability to demonstrate Tableau features and navigate workbooks/dashboards

• Knowledge of basic analytics use cases (sales dashboards, operational reporting, KPI tracking)

Cloud Specific Experience Preferred

• Tableau Desktop Specialist or Data Analyst certification

• Experience with Tableau governance basics (permissions, projects, data sources)

• Understanding of how Tableau connects to Salesforce data

Note: This role is office-flexible, and the expectation is to be in office 3 days per week.   

The Winslow is a private residential addiction treatment centre dedicated to delivering compassionate and personalised care to people experiencing substance use and/or behavioural addictions, including co‑occurring mental health conditions.

The Nurse Manager is responsible for the overall leadership, management, and clinical governance of nursing services in The Winslow. This includes ensuring safe, compliant, and client-centered care for individuals with substance use and other addiction disorders, in accordance with Singapore regulatory frameworks.

Key Responsibilities

A. Nursing Leadership & Client Care

• Oversee delivery of nursing care for clients with substance use and other addiction disorders (e.g., alcohol, opioids, benzodiazepines).
• Ensure safe tracking and administration of medications, including controlled drugs in compliance with the Misuse of Drugs Act Singapore.
• Monitor clients for withdrawal symptoms, relapse risks, and co-morbid psychiatric/medical conditions.
• Support implementation of evidence-based practices (e.g., relapse prevention strategies).
• Participate in emergency response (e.g., overdose, acute withdrawal, psychiatric crisis).

B. Regulatory Compliance & Governance

• Ensure compliance with the Healthcare Services Act Singapore for outpatient medical services.
• Maintain readiness for audits by MOH and other authorities.
• Oversee clinical documentation standards, incident reporting and management, infection prevention and control, and medication management and storage (including controlled drugs registers).
• Implement and monitor SOPs aligned with national guidelines.

C. Staff Management & Development

• Supervise and manage nursing staff.
• Conduct staff scheduling and manpower planning, performance appraisals, training, and competency assessments (e.g.,POCT, AED, BCLS).
• Foster a supportive, recovery-oriented care culture.

D. Quality Assurance &Improvement

• Develop and maintain quality improvement programs (e.g., audit cycles, KPI monitoring).
• Lead internal audits (e.g., medication, infection control, documentation).

E. Operational Management

• Oversee daily clinic operations and client flow.
• Ensure adequate stock and proper storage of medications (including controlled substances), medical supplies and equipment.
• Manage vendor coordination (e.g., labs, pharmacy suppliers).

F. Multidisciplinary Collaboration

• Work closely with psychiatrists, psychologists, counsellors, recovery coaches, and other allied health professionals and treatment providers
• Participate in case discussions and care planning.

G. Client Education & Advocacy

• Psycho-educate clients and families (if applicable) on addiction recovery, medication adherence, harm reduction strategies, medication process, indications, compliance, and side effects.
• Promote stigma-free, client-centered care.

Requirements

A. Qualifications

• Registered Nurse with valid registration under the Singapore Nursing Board
• At least a Bachelor of Nursing
• Post-basic certification in mental health nursing (preferred)
• BCLS and AED certified

B. Experience

• Minimum 5–8 years of nursing experience
• At least 2–3 years in supervisory/managerial role
• Experience in addiction nursing / psychiatric nursing (preferred)

C. Competencies

• Strong leadership and team management skills
• Knowledge of addiction treatment and withdrawal management
• Familiarity with Singapore healthcare regulations and licensing requirements
• Excellent communication and interpersonal skills
• Crisis management and decision-making ability

Project Manager

Location: Tanjong Pagar
Working Days: 6 days (Monday - Saturday)
Working Hours: 9:00 AM – 6:00 PM
Salary Range:

• Project Manager: $4,000 – $6,000

Role Overview

Responsible for managing office fit-out / workplace projects end-to-end, from planning and site mobilisation through completion and handover. Accountable for delivery in accordance with approved timelines, budgets, specifications, and contractual requirements.

Key Responsibilities

1. Project Management

• Manage the full project lifecycle from commencement to completion and handover

• Develop and maintain project schedules, work plans, and progress tracking

• Coordinate internal teams, subcontractors, and vendors

• Ensure delivery aligns with approved timelines, budgets, and specifications

2. Client & Contract Administration

• Act as the primary point of contact for assigned clients

• Manage project scope changes, variation orders (VOs), and contractual documentation

• Maintain formal records of client instructions, approvals, and correspondence

• Coordinate client meetings, site meetings, and approvals

3. Technical & Site Coordination

• Review and coordinate architectural, technical, and shop drawings

• Resolve construction and coordination issues across multiple trades

• Ensure works are executed in accordance with approved design intent and specifications

4. Budget & Cost Control

• Monitor project budgets, cost reports, and procurement activities

• Prepare, evaluate, and manage variation orders

• Review quotations and negotiate with vendors and subcontractors

• Ensure cost control throughout the project lifecycle

5. Team Supervision

• Supervise Project Executives (Senior PE, PE II, PE I)

• Allocate tasks and monitor progress to meet project timelines

• Provide site-based guidance related to coordination and execution

6. Documentation & Compliance

• Ensure complete and accurate project documentation and records

• Enforce standard operating procedures and internal workflows

• Ensure compliance with safety, regulatory, and contractual requirements

7. Handover & Close-Out

• Manage defect rectification and final inspections

• Coordinate project handover and client sign-off

• Ensure submission of complete close-out documentation

Requirements

Education

• Minimum Diploma in Construction Management, Building, Civil Engineering, Architecture, Interior Design, or a related discipline.

• Project Manager:

  • Minimum 5 years of relevant experience in office fit-out / workplace projects.

• Proven experience managing projects from site mobilisation to completion and handover.