Total 16,328 Manager quality control manager job vacancies in The Philippines

Key Responsibilities

• Direct and guide the process intelligence plan for Finance, aligned with enterprise AI, automation, and transformation roadmaps

• Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report)

• Promote adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath)

• Translate process insights into a prioritized pipeline of actions, including automation, agentic use cases, re-engineering, and control improvements

• Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value

• Define and standardize process critical metrics, benchmarks, and executive dashboards for leadership and SteerCo reporting

• Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance

• Act as a trusted advisor to Global Process Owners and Finance leadership, influencing decisions on performance optimization and transformation priorities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising good judgment and aligning with organizational standards and legal requirements.

• Contribute to a culture of continuous improvement by identifying, testing, and sharing AI-enabled improvements within one’s scope of work.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Information Systems, Engineering, or a related area with over 5 years of pertinent experience OR Master’s degree plus more than 3 years of related experience

• Practical experience with process intelligence or process mining tools such as Celonis, SAP Signavio, UiPath, or equivalent

• Strong understanding of Finance processes and ERP-based transaction flows

• Proven ability to communicate complex insights clearly to senior and executive collaborators

Preferred Qualifications

• 8+ years of experience in Finance operations, process improvement, analytics, or digital transformation

• Experience integrating process intelligence with automation, AI, or GenAI initiatives

• Exposure to ERP transformation programs (e.g., ECC to S/4)

• Experience in global or shared services Finance environments

• Strong change leadership, collaborator management, and storytelling skills

• Ability to apply baseline digital proficiency and role-appropriate AI literacy. Use AI-enabled tools responsibly for research, analysis, content creation, problem-solving, operational tasks, and business outcomes.

Success in This Role Looks Like

• Process intelligence embedded into day-to-day decision-making and transformation planning

• Clear linkage between process insights → automation/agentic pipeline → realized value

• Measurable improvements in cycle times, throughput, compliance, and operational efficiency

• Increased adoption of self-service insights, reducing reliance on reactive and manual analysis

• Tangible contribution to Micron’s AI-enabled Finance transformation journey

Why Micron

At Micron, you’ll play a meaningful role in developing the future of Finance—where AI, automation, and process intelligence unite to compose a more autonomous, insightful organization. You will work at the forefront of innovation, enabling Finance to move faster, operate smarter, and deliver greater business impact at scale!

Job Purpose

The role will be responsible for day-to-day legal issues for the Allianz Asia Pacific Regional Office (AZAP) and certain Allianz entities in Singapore, as well as provide legal advice, guidance and oversight on legal matters for other Allianz operating entities in the Asia Pacific Region (AZAP OEs).

The candidate will be responsible for independently leading, managing and/or implementing (as required) legal related aspects of M&A transactions and group / regional initiatives and projects in the Asia Pacific region.

What you do

Legal

• Drive and lead legal aspects of group, regional projects / initiatives in the Asia Pacific region. Work closely with / provide guidance to AZAP OE legal teams to align with Group’s / AZAP’s strategic direction.
• Drive and steer legal workstreams for M&A, restructurings and joint venture transactions in the Asia Pacific region. Work closely with Group Legal, AZAP M&A and OE teams to manage fast-paced transactions and demanding timelines. Manage and guide external legal counsel, as applicable.
• Provide legal and regulatory advice and transaction support for complex M&A, restructurings and joint venture transactions across the Asia Pacific region, including regional partnerships, strategic corporate transactions and similar matters (with support from external legal counsel as applicable).
• Provide business oriented legal advice and solutions in respect of all types of contracts entered by AZAP and other Allianz entities in Singapore.
• Drive the negotiation and drafting of a range of commercial agreements, ranging from NDAs and simple commercial contracts to complex cross border transactional documents, and managing relevant stakeholders independently.
• Anticipate future trends and risks in regulation and compliance and incorporating those into advice and business practices.
• Monitor and provide support to AZAP and local OE legal teams to implement corporate governance and corporate secretarial matters.
• Provide training to employees regarding legal topics (as required).

What you bring

Technical skills:

• Sound experience working on commercial and transactional contract negotiation and management.
• Demonstrated interest in emerging technologies (including AI) and the roll out of technology-driven initiatives.
• Strong legal drafting skills with high attention to detail.
• Strong ability to propose commercial legal solutions.
• Sound experience in corporate law and corporate governance.

General skills:

• Self-motivated and have ability to work independently
• Strong analytical, thinking and implementation skills and ability to problem-solve
• Strong communication and interpersonal skills required
• Ability to multitask and handle multiple deals / timelines

Required experience:

• Qualitifed lawyer, Law degree (LLB) or equivalent with at least 5 years of post qualification experience working in a major law firm required
• Experience reviewing, drafting and negotiating legal agreements, including transactional agreements and IT agreements
• Fluent verbal and written English
• Experience / knowledge in applicable laws such as Europe’s AI Act, DORA, GDPR, etc.
• Proven team player and ability to establish and maintain working relationships with colleagues from differentbackgrounds, functions and cultures
• Experience advising internationally across multiple jurisdictions, particularly in the Asia Pacific region a plus
• Prior experience advising or working in the insurance or financial services industry a plus
• AI-Skills e.g. ChatGPT and Microsoft CoPilot an advantage

What we offer

• We are certified as one of The World’s Best Places to Work & Great Place to Work in Singapore.
• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting hybrid work and readily provides flexible & remote work options.
• Access to LinkedIn Learning and Degreed and career opportunities across the world, to support yourcontinuous learning and you taking control of your career development.
• Robust and comprehensive benefit offerings for your health and well being
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, pensioncontributions and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Job Summary

We are seeking an experienced Sales Manager to drive business growth for Cleanroom and HVAC solutions within the Semiconductor and Pharmaceutical industries. The role focuses on business development, consultative selling, tender management, and developing long-term relationships with end users, consultants, contractors, and developers.

Key Responsibilities

• Develop new business opportunities and strategic customer relationships.

• Support pre-sales activities, tender submissions, and proposal development.

• Promote Cleanroom and HVAC solutions through technical presentations and customer engagements.

• Collaborate with Engineering, Project Management, and Supply Chain teams to deliver customer-focused solutions.

• Manage sales pipeline, forecasts, quotations, and project opportunities.

Requirements

• Bachelor's Degree in Mechanical, Electrical, Process Engineering, or related discipline.

• Minimum 6 years of technical sales/business development experience.

• At least 3 years of experience in Semiconductor, Datacenter Pharmaceutical, or Cleanroom industries.

• Strong knowledge of Cleanroom and HVAC systems.

• Experience in tender preparation, costing, GMP compliance, and IQ/OQ/PQ validation processes.

• Excellent communication, presentation, and stakeholder management skills.

• Self-driven, hunter-minded, and able to work independently.

• Willingness to travel as required.

Benefits

• Competitive salary and benefits package.

• Career development and training opportunities.

• Collaborative and supportive work environment.

Job Scope

• Understand client’s business processes and work with users to design and develop an end-to-end solution
• Provide advice and assistance to business users in the effective use of application system and information technology
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule
• Design solutions that are of quality and functional to ensure a good user experience
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture
• Produce technical documentation for application systems.

Job Qualifications

• Degree in Computer Science, Information Technology, Engineering, Business, or a related discipline is required
• 5 or more years of Project Management experience.
• Experience/knowledge in the various technologies supporting CI/CD such as Bitbucket.
• Experience/Knowledge in Java, JavaScript, SQL, Angular, Elastic DSL.
• Great Attitude to bring the best out our team, driven and motivated.
• Team Player; we work together as a team - Autonomous & take ownership.
• Have a keen interest in IT/programming/system designs.
• Good understanding of SDLC.
• Experience in application development using the following technologies and programming languages such as web, object-oriented programming, SQL, Java, JavaScript etc.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

You will work closely with Operations, Procurement, Logistics and Customer Service teams to ensure production schedules are executed effectively while maintaining food safety, quality and productivity standards. As the company continues to grow, you will play an important role in strengthening production capabilities, developing team performance and supporting operational excellence. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we’d love to have you on our team.

Responsibilities

Production Operations

• Assist the Operations Manager in overseeing daily production operations to ensure production targets, quality standards and delivery schedules are achieved.
• Coordinate and monitor daily production activities, ensuring efficient utilization of manpower, equipment and materials.
• Supervise production personnel and provide guidance to ensure smooth workflow and operational discipline.
• Monitor production output, productivity, wastage and downtime, escalating issues where necessary.
• Support production planning and scheduling activities to meet customer demand and operational requirements.

Quality, Food Safety & Compliance

• Ensure compliance with GMP, HACCP, food safety regulations and company quality standards.
• Conduct routine checks on production processes, hygiene practices and operational controls.
• Work closely with the Quality Assurance team to investigate production and quality issues and implement corrective actions.
• Ensure proper documentation and record keeping of production, quality and food safety records.

Inventory & Material Coordination

• Coordinate with Procurement and Warehouse teams to ensure timely availability of raw materials, packaging materials and production supplies.
• Monitor material usage and report shortages, discrepancies or wastage.
• Support inventory control activities and stock reconciliation related to production operations.

Process Improvement

• Assist in reviewing and improving production processes, SOPs and work instructions to enhance productivity and efficiency.
• Identify operational bottlenecks and recommend process improvements.
• Support implementation of continuous improvement initiatives, automation projects and operational enhancement programs.
• Participate in root cause analysis and corrective action implementation for production-related issues.

Team Leadership & Development

• Supervise, coach and support production supervisors, team leaders and operators.
• Assist with manpower planning, staff scheduling and workforce allocation.
• Conduct on-the-job training and ensure employees are competent in operational procedures and food safety requirements.
• Foster a culture of teamwork, accountability, safety and continuous improvement.

Equipment &Facilities

• Coordinate with the Maintenance team to ensure equipment is properly maintained and production downtime is minimized.
• Monitor equipment performance and report maintenance requirements promptly.
• Ensure production facilities are maintained in a clean, organized and safe condition.

Workplace Safety

• Ensure compliance with workplace safety regulations and company policies.
• Conduct regular safety inspections and promote safe work practices on the production floor.
• Participate in safety initiatives, incident investigations and corrective action implementation.

Requirements

• Diploma or Degree in Food Technology, Food Science, Manufacturing, Engineering, Operations Management or a related discipline.
• Minimum3–5 years of experience in food production, manufacturing or operations, preferably within the FMCG or food industry.
• At least 1–2 years of supervisory experience leading production teams.
• Knowledge of GMP, HACCP, food safety regulations and manufacturing best practices.
• Experience in production planning, manpower coordination and process improvement initiatives.
• Proficient in Microsoft Office, particularly Excel, and ERP or production management systems.
• Strong leadership, communication, problem-solving and stakeholder management skills.
• Hands-on, proactive and able to thrive in a fast-paced production environment.
• Willing to work on the production floor and lead by example.

Job Descriptions

• Manage the overall operations of the branch, ensuring smooth daily workflow and excellent customer service standards.
• Lead, supervise, motivate, and develop the branch team to achieve sales targets and operational objectives.
• Monitor branch performance, including sales revenue, customer retention, productivity, and profitability.
• Conduct professional scalp and hair assessments to evaluate customers’ hair and scalp conditions.
• Provide personalized hair care consultations and recommend suitable products, treatments, and service packages.
• Ensure all treatment services are delivered professionally and consistently according to company standards.
• Handle customer inquiries, feedback, and complaints promptly to maintain high customer satisfaction.
• Follow up with customers on treatment progress and service outcomes.
• Plan staff schedules, oversee attendance, and ensure adequate manpower coverage.
• Maintain accurate customer records, treatment histories, and progress tracking.
• Promote membership programs, promotional campaigns, and new services to drive customer engagement and retention.
• Oversee inventory management, including stock ordering, replenishment, stock counts, and product control.
• Ensure compliance with hygiene, safety, operational, and company policies.
• Manage cashiering functions, daily sales reconciliation, and branch financial records.
• Coordinate with the marketing team on promotional activities, social media content creation, filming, live streaming, and marketing events.
• Train, coach, and mentor team members to improve technical skills, product knowledge, and sales performance.
• Prepare operational, inventory, and sales reports for management review.
• Support new branch openings, staff deployment, and business expansion initiatives when required.
• Perform any other duties assigned by management.

Requirements

• Minimum 2 years of experience in the hair care, scalp care, or related service industry, with at least 1 year in a supervisory or managerial role.
• Strong leadership, team management, and people development skills.
• Proven track record in achieving sales targets and driving branch performance.
• Good knowledge of scalp care treatments, hair care services, and related products.
• Excellent communication, interpersonal, consultation, and customer service skills.
• Strong problem-solving abilities and customer complaint-handling experience.
• Sales-driven, self-motivated, and customer-focused mindset.
• Proficient in branch operations, inventory management, and basic financial administration.
• Ability to work retail hours, including weekends and public holidays.
• Proficient in Microsoft Office and customer management systems is an advantage.
• Willing to attend training programs and support branch expansion or relocation when required.

What We Do Matters

Azendian Solutions is a Singapore‑grown software technology company committed to advancing sustainability in the built environment through the power of Data Science and Artificial Intelligence (AI).

We are seeking an experienced Enterprise Account Manager/ Sales Manager to drive revenue growth and manage key client relationships for a fast‑growing SME providing AI and data science solutions focused on sustainability and performance improvements in the built environment domain.

This role requires a strong understanding of building systems and facility operations and the ability to work closely with customers, technical teams, and external partners to translate business needs into well‑defined, commercially viable solutions. The successful candidate will own the full sales lifecycle—from opportunity development and solution design through proposal, presentation, and deal closure—while ensuring alignment with delivery capabilities and financial objectives.

Key Responsibilities

Business Development & Sales Execution

• Manage the full sales cycle including business development, pipeline creation, forecasting, and deal closure.
• Generate leads, qualify prospects, and maintain a robust pipeline to achieve revenue and profitability targets.
• Develop compelling sales presentations, proposals, and solution pitches tailored to client needs.
• Identify new markets, growth opportunities, and potential partnerships.
• Prepare proposals and manage the entire sales process from initial contact to contract award.

Client Relationship & Account Management

• Maintain and grow customer accounts through proactive engagement and relationship management.
• Understand customer needs and articulate relevant data, analytics, and AI‑driven solutions effectively.
• Ensure high customer satisfaction and serve as the primary point of contact for key accounts.

Solution Knowledge & Presentation

• Present and communicate the value of Azendian’s products, professional services, and analytics solutions.
• Stay updated on Smart Building, Smart FM technology trends, especially in relation to Data Science, AI, and analytics, to engage clients effectively.

Proposal & Commercial Development

• Lead the preparation of proposals, RFP/RFI responses, statements of work, and presentations.
• Work with delivery teams to estimate implementation effort, timelines, and resource requirements.
• Coordinate with finance to ensure pricing, cost estimates, and margin assumptions are accurate.
• Support contract negotiations and deal structuring.

Internal Collaboration & Delivery Alignment

• Act as the primary commercial interface between customers and internal delivery teams.
• Ensure smooth handover from sales to project delivery, with clear scope, expectations, and success criteria.
• Support ongoing customer engagement during project execution to ensure satisfaction and enable upsell or expansion opportunities.

Market & Domain Engagement

• Stay current with trends in smart buildings, BMS, HVAC, sustainability, ESG, and data‑driven energy optimization.
• Provide feedback to product and leadership teams on market needs and customer insights.
  
  Requirements
  
  Bachelor’s / Postgraduate / Professional / Master’s Degree in any Engineering discipline.
  
  7 to 10 years of relevant working experience, with at least 4 years in account management or solution sales.
  
  Experienced or knowledgeable in BMS solution, Smart Building or Smart FM systems, experience in Data, Analytics, AI, technology-related solutions will be a plus.
  
• Strong ability to adapt quickly to emerging technologies and industry trends.
• Action‑oriented, persuasive, and confident in influencing prospects and stakeholders.
• Self‑motivated, target‑driven, and capable of working independently with minimal supervision.
• Possesses a pleasant and professional personality to build strong, lasting relationships.
• Detail‑oriented in shaping deals and evaluating risks appropriately.
• Strong command of sales process management with excellent communication and presentation skills.
• Demonstrated ability to close deals effectively and consistently meet sales objectives.

Responsibilities

• Plan, lead and manage the overall procurement function, aligning procurement strategy and sourcing plans with project requirements and company objectives
• Manage the day-to-day operations of the procurement department, including sourcing, supplier evaluation and selection, purchase order management, materials and equipment planning, budgeting and cost control
• Develop, implement and enforce procurement policies, procedures and standards to ensure consistency, transparency and compliance
• Monitor procurement progress and performance against project schedules and budgets, ensuring timely delivery of materials and equipment to site
• Take prompt action to address supply delays, material shortages, price fluctuations or emergencies that may impact site progress
• Liaise with project teams, commercial/QS, consultants, subcontractors, suppliers and relevant authorities to resolve procurement and supply issues
• Manage supplier relationships, conduct supplier performance evaluations and maintain an approved vendor list
• Lead, guide and develop the procurement team to build a capable and high-performing department

Requirements

• Minimum Bachelor's Degree in Supply Chain Management, Engineering Management or its equivalent from recognised universities.
• Minimum 15 years' procurement & commercial experience, with relevant managerial/leadership experience, preferably in the construction industry
• Strong knowledge of construction materials, market trends and supplier networks
• Familiar with procurement systems/ERP and relevant procurement compliance requirements
• Able to communicate and write fluently in both English and Chinese to prepare procurement analysis and supervision reports for Beijing HQ
• Independent, diligent, meticulous and highly motivated with strong leadership and excellent team spirit

Responsibilities:

• Develop and expand the company’s presence across APAC markets.
• Present, promote, and drive sales of brand licensing, partnership, and commercial solutions to existing and prospective clients.
• Build, maintain, and strengthen long-term relationships with clients, distributors, and business partners.
• Handle customer enquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Collaborate with internal teams to coordinate sales activities and achieve business objectives.
• Identify new business opportunities and contribute ideas to enhance sales performance and operational efficiency.
• Assist in developing and executing sales strategies and business plans across APAC markets.
• Monitor sales performance, track KPIs, and provide regular updates and market insights to management.
• Support, coach, and guide junior team members where required.
• Perform any other ad hoc duties assigned by management.

Qualifications:

• Bachelor’s degree in any discipline.
• Minimum 5 years of experience in B2B sales, marketing, or business development.
• Proficient in Japanese (JLPT N2 or above) for client communication.
• Willing to travel overseas for business needs.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a passionate and inquisitive individual to join us in our pioneering mission to build a best-in-class digital bank for our target customer segments. Join our Legal & Compliance team as a Compliance Analyst and be a part of a high performing team that at the front lines of defense, building and making tangible impact to our business, and not merely checking boxes. If you thrive in a fast-paced results-oriented environment, you are who we want so let us start this conversation now!

Responsibilities

• Provide regulatory compliance advisory to business units on applicable laws, regulations, MAS notices, guidelines, and internal policies.
• Manage the upkeep of Bank’s regulatory compliance matrix by managing regulatory changes and advising business units on regulatory implication.
• Review and provide 2nd line challenge on regulatory breach assessments
• Review and update compliance policies, procedures, and controls to ensure alignment with regulatory expectations.
• Provide compliance training and regulatory awareness programs to employees.
• Support compliance risk assessments and contribute to the development of risk mitigation measures.
• Assist in regulatory projects, policy enhancements, and remediation initiatives arising from audits or regulatory reviews.
• Prepare management reporting and present compliance-related updates to senior stakeholders.
• Support requests from regulators, audits, and internal governance committees.
• Provide cross-coverage support to AML team on KYC and transaction monitoring matters.

Requirements

• A recognised University degree in Law, Business, Finance or related discipline.
• 3-6 years’ relevant experience in regulatory compliance with banks, financial institutions, audit firms and/or compliance consultancy firms.
• Familiar with MAS regulations in relation to banking regulations and ML/TF.
• Strong grasp of corporate transactions, MAS regulations, and banking products.
• Familiarity with payments and cryptocurrency AML and sanctions programs are desirable.
• Interest in the digital payment tokens and/or DPT service provider’s space.
• Good interpersonal and communication skills.
• Resilient and takes well to criticism.
• Adaptive, proactive, independent, and resourceful.
• Embodies teamwork.

By submitting your application, you have given your consent for us to collect, use and retain your data fora year as according to our prevailing data retention and PDPA policies. Should you have any enquiries onour data policy, please contact us at CustomerSupport@glbank.com.

Job Summary

We are seeking a Sales and Marketing Manager to drive business growth in home and commercial storefront decoration and furniture manufacturing. You will manage existing customer relationships and actively develop new business opportunities, leveraging digital and online marketing channels.

Responsibilities

• Manage and follow up on existing customer projects to ensure timely progress and satisfaction
• Identify and pursue new business opportunities within the current market area to expand client base
• Develop and implement sales strategies that align with company goals and drive revenue growth
• Utilize digital and online marketing techniques to enhance business development efforts
• Collaborate with internal teams to support setup jobs, including occasional night work as required
• Monitor sales performance and achieve monthly targets of $20,000 to qualify for commission incentives

Other Information

• Work schedule: 5 days per week, occasionally 5.5 days including night shifts for setup jobs
• Salary: Starting at $4,000 for apprentices and $5,000 for experienced candidates
• Probation period: 3 months with a $1,000 salary increase upon successful completion and contract signing
• Commission: 5% on sales exceeding $20,000 per month
• Leave entitlement: 12 days of annual leave

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.

• Lead and guide the import customer service team, ensuring smooth handling of shipments from arrival to job closure.
• Oversee daily operations including documentation, carrier coordination, customs clearance, billing, and compliance with service standards.
• Drive workflow improvements by identifying gaps and implementing practical solutions to enhance efficiency.
• Monitor team performance against agreed KPIs, provide coaching, and act as escalation point for complex service issues.
• Collaborate with operations, customs, and other departments to deliver seamless import processes for clients.

Requirements:

• Proven supervisory experience in airfreight import customer service and billing functions.
• Solid knowledge of import workflows, documentation, and customs regulations.
• Strong problem‑solving ability with a track record of supporting operational enhancements.
• Excellent communication and interpersonal skills to manage both team and client interactions.
• Hands‑on experience with CargoWise system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

A Human Resources (HR) Manager in a recruitment or staffing company oversees internal personnel, shapes organizational culture, and ensures the agency's recruiters have the right tools and training to succeed. This role aligns workforce planning with the company's aggressive sales and growth objectives.

Key Responsibilities

1. Internal Talent Acquisition & Onboarding

• Lead the end-to-end recruitment lifecycle for internal hires (e.g., sourcing, interviewing, and onboarding new recruitment consultants and support staff).
• Manage employer branding initiatives to attract top-tier talent to the agency.

2. Performance & Incentive Management

• Design and manage performance appraisal systems specifically tailored for a fast-paced, commission-driven recruitment environment.
• Collaborate with management to structure competitive compensation, bonuses, and incentive plans to drive recruiter productivity.

3. Employee Relations & Culture Building

• Foster a high-performance, collaborative, and positive work culture.
• Mediate workplace disputes, manage disciplinary processes, and address employee grievances.

4. Training & Development

• Identify training needs and develop onboarding and capability-building programs for new and existing recruiters (e.g., sourcing, client management, and negotiation training).
• Support leadership development and continuous learning within the agency.

5. HR Compliance & Operations

• Ensure all HR practices and internal policies comply with local and regional employment and labor laws.
• Maintain accurate employee records and administer daily HR operations efficiently.

Qualifications & Requirements

• Education: Diploma/ Professional Diploma/ Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Experience: Minimum 3 to 5+ years of progressive HR experience, preferably within the recruitment, staffing, or fast-paced sales-driven industries.
• Knowledge: Thorough understanding of employment laws, recruitment best practices, and HR policies.
• Skills: Exceptional leadership, communication, and interpersonal skills with the ability to build and sustain positive interpersonal relationships.
• Mindset: Results-driven, highly analytical, and adaptable to organizational change and scaling.

Job Description & Requirements

The standard we hold for our guests is the same standard we hold for our team. Seen, heard, valued and at ease applies in both directions.

High Note Hospitality Group is an independent group, founded and run by hands-on operators. Our first venue, Chip Bee Bistro, has been trading at Chip Bee Gardens since July 2025. Our second, opens in the Botanic Gardens late in 2026. We are small, deliberately so, and we are building.

Working here means joining a team that takes the craft seriously and the work personally. You will have clear standards, real support, and the trust to make the calls that matter in the moment. You will also have a direct line to the people building the group, because we are the people building the group.

Reports to: Guest Experience Manager
Employment type: Full-time, permanent
Location: Botanic Gardens, Singapore

About the role

The Guest Experience Assistant Manager is the person who makes sure every guest feels seen, heard, valued and at ease. You run the floor during service, lead the front-of-house team in the moment, and own the standard of hospitality the guest actually experiences, not the one we describe in the handbook. You work alongside the Restaurant Manager, Head of Guest Experience & Hospitality Strategy and the Group Executive Chef, and you have direct access to the founders.

This is a hands-on role. You are on the floor every shift. You read the room, anticipate the table, make the calls, and pick up the slack. You are also a coach. The team you lead will be only as strong as the standards you hold and the example you set.

What you'll own

• Assist in managing day-to-day operations including service, bar, events as appointed, ensuring quality standards.
• Floor leadership during service, including pre-service briefings, mid-service adjustments, and post-service debriefs
• Guest experience from arrival to farewell, including reservations management via SevenRooms and guest profiling
• Service flow, pace, and recovery when things go wrong
• Day-to-day coaching and feedback for the FOH team
• Opening and closing checklists, cleanliness, and floor readiness
• Wine, beverage, and menu knowledge across the team
• Escalation point for guest issues, with authority to make recovery calls in the moment
• Daily handover with the kitchen and the Restaurant Manager
• Support purchases ranging from equipment to managing food & beverage stock ordering according to appropriate budget & par levels set and managed according to business needs
• Ensure sufficient manpower levels are maintained, with training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.
• Assist in creating and constantly monitoring that standard operating procedures are being upheld and improved upon for further effectiveness. Contribute as required to all external quality assurance audits and action plans.
• Review and implement actionplans according to reports covering matters ranging from HR, Sales, Finance and guest feedback which must be obtained regularly
• Operational and guest challenges must be investigated and resolved appropriately in a timely manner
• Assist with administrative duties such as rostering meeting operational needs & financial objectives with sound productivity and labour costs.
• Oversee venue equipment, maintenance & cleanliness, taking necessary corrective actions
• All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times
• Monitor & ensure venue adherence to all related licensing laws
• Any other duties as assigned

What we're looking for

Essential

• Six or more years of FOH experience, with at least three years in a managerial or senior supervisory role

• Genuine warmth, presence, and the instinct to put guests at ease

• Ability to lead a team during the pressure of service without losing composure or standards

• Strong working English and the confidence to host any table, from a regular to a first-time guest

• Right to work in Singapore

Desirable

• Experience with SevenRooms or an equivalent reservations platform

• Wine knowledge to WSET Level 2 or equivalent practical fluency

• Experience in independent or chef-led restaurants, as opposed to large-group chains

• Exposure to opening or building a new venue

What we offer

• A salary aligned to the Singapore market for senior FOH roles, reviewed annually

• Paid leave, public holidays, medical coverage, and parental leave

• Staff meals on every shift, and a clear policy on dining at the bistro on your days off

• Real career progression. Our group is growing and we are building the leadership group from the inside first

• Access to training, courses, and industry exposure, including tasting trips and visits to other venues we admire

• Direct working relationship with the founders. No layers between you and the people who own the standards