Total 143 Manager quality assurance job vacancies in The Philippines

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Make an Impact by:

Service Ownership & Performance

• Own the end-to-end availability, reliability, and service quality of the Home Service Assurance (SMART) systems.
• Ensure platforms consistently meet service level KPIs, customer experience targets, and regulatory requirements.
• Monitor operational performance, identify trends and risks, and drive corrective and preventive actions to sustain service excellence.

Platform & Lifecycle Management

• Accountable for the full lifecycle management of SMART systems, including design, implementation, operations, upgrades, and decommissioning.
• Govern system upgrades, patching, configuration, and technology refresh activities to ensure platforms remain secure, resilient, and supported.
• Oversee DevOps practices ensuring stability and continuous improvement.

Incident, Change & Recovery Management

• Provide leadership and decision-making authority during major incidents, service disruptions, and high-risk changes.
• Govern Change Management, Patch Management, and Configuration Management processes to minimize operational and customer impact.
• Lead service recovery efforts to restore services expeditiously, minimize downtime, and prevent recurrence through robust root cause analysis and permanent fixes.

Vendor & Stakeholder Management

• Manage vendor performance against SLAs and contractual obligations, including escalation and resolution of service issues.
• Act as the primary operational liaison with internal stakeholders during incidents, audits, service improvements, and major initiatives.

Security, Risk & Compliance

• Ensure compliance with company security policies, regulatory standards, and audit requirements.
• Oversee system security controls, including vulnerability management, access reviews, penetration testing, and security monitoring.
• Proactively identify and manage operational, technology, and security risks to protect service continuity and customer trust.

Automation & Continuous Improvement

• Drive initiatives to improve efficiency through automated deployments, monitoring, and standardized operational processes.
• Ensure engineering documentation, SOPs, and configuration records are accurate, current, and consistently applied.

People & Operational Leadership

• Lead, coach, and develop team members supporting Home Service Assurance platforms, ensuring strong technical capability and operational discipline.
• Ensure adequate 24x7 operational readiness, including on-call coverage, standby support, and after-hours activities.
• Oversee Tier 2 support and manage vendor escalation for Tier 3 and Tier 4 technical issues, ensuring timely resolution and service stability.

Skills for Success:

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related discipline.
• 6+ years of experience in IT operations, service assurance, or systems/platform management in a production environment.
• Demonstrated experience managing 24x7 mission‑critical systems with strict SLA, availability, and customer experience requirements.
• Proven experience working with multi-vendor and multi-platform environments.
• Prior responsibility for operational governance, including incident, change, and service recovery management.

The Regional Manager – Clinical Quality & Governance provides expert leadership to elevate quality assurance and clinical governance across Icon’s ASEAN portfolio. This role strengthens decision-making, quality control systems, data analytics, and clinical delivery frameworks to ensure safe, person-centred oncology care.

Responsibilities include:

• Participates in the clinical governance of Icon’s international and local portfolio, through bringing technical knowledge into healthcare systems and risk mitigation design, plans, documents, quality committees, meetings, discussions, communications, and other forms of workforce engagement.
• Monitors, evaluates, and guides alignments to legislative requirements, accreditation standards, organisational standards, and professional standards related to the specialty topic.
• Develops and maintains nursing training programs and competency assessments for the region.
• Collaborates in the development of quality and audit frameworks and actions to be implemented.
• Provides specialist advice to reduce risks to patients, visitors, and staff in the context any form of emergency.

Requirements:

• Qualifications that incorporate the specialty field or extensive speciality field experience (Degree in Nursing).
• Clinical nursing and healthcare management experience.

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Company's Profile
Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Responsibilities

• Review quality plans, inspection and test plans, and project quality procedures.
• Improve operational processes affecting project quality.
• Coordinate with suppliers, vendors, and internal teams on quality matters.
• Review welding procedures, qualifications, and technical documents.
• Conduct staged inspections for fabrication and installation works.
• Witness non-destructive testing activities, including Ultrasonic testing and magnetic particle testing.
• Ensure compliance with quality, safety, and health requirements.
• Lead QA/QC staff and maintain required quality records.

Requirements

• Diploma or Degree in Mechanical Engineering or equivalent.
• Certified Welding Inspector qualification, such as CWI, AWS QC-1, or CSWIP 3.1.
• Minimum 5 years of QA/QC experience, preferably in fabrication, construction, or engineering projects.

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Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

Job Description

JERA Global Markets manages a large global fleet of over 20 owned and spot mid-term charters and will be responsible for driving further growth in this activity.

• Accountable for updating the LNG business for all new and existing maritime regulations that impact business activities.
• Support new and emerging trading opportunities, providing technical solutions for associated commercial challenges
• Review and support negotiation of SPA/MSPA/CN Clauses and address shipping related contractual matters within LNG sales Agreements
• Support and provide input on ship/shore compatibility issues where required
• Collaborate and work with vessel owners considering Owner’s marine policy or vessel related structural or technical challenges pertaining to potential trading activities
• Identify and support to mitigate risks arising from shipping activities
• Conduct marine risk based assessments and audits of terminals, vessel owners/managers
• Work with the Head of LNG Operations to contribute to the identification and current and future marine activities, offering early stage advice and participating in project reviews and audits
• Serve as the single point of contact for LNG terminals, ensuring timely resolution of ship/shore interface issues and collaborating on marine service reviews with the terminal.
• Offer assessments and SME support on specialized shipping elements such as LNG Ship-to-Ship transfers, tug operations and pilotage
• Represent JERAGM and participate in relevant government and industry forums and disseminate insights internally to drive continuous operational improvement
• Ensure all marine activities align with the organization’s policies, expected behavious and group functional standards as well as international marine regulations
• Provide marine expertise in LNG incident investigations
• Assist in resolving disputes and support the LNG Freight Operations team for vessel performance claims
• Utilise existing and new digital solutions to optimize the shipping operation to reduce fuel consumption, maximise cargo delivery and reducing emissions delivering competitive advantage to the trading business.
• Working with the Head of LNG Operations to develop and implement a marine risk management framework
• Assist with the vetting of charter in vessels, with the aim for developing an in house vetting framework
• Supporting JERAGM shareholders and providing advise for Marine and technical related queries.

Qualifications

• 10+ years of relevant LNG Shipping assurance experience
• Possess university degree or higher
• Possess Master Mariner or Chief Engineer certification
• Strong technical knowledge of the LNG Ships and International Maritime regulations
• Analytical and meticulous organisation skills with the ability to manage competing priorities
• Proven problem solver
• Safety focused with an eye for bottom line profitability
• Able to perform under time pressure and balance risk/reward
• Confident with good interpersonal skills and able to work well in a diverse multinational global team environment
• Build trust and collaborate with both internal and external stakeholders

Responsibilities:

·      Work with the R&D team on quality planning from the early stage of product development.

·      Manage overall quality activities across the Business Unit, including product development, customer requirements, sales support, inventory, and product transition.

·      Set quality goals for the BU and support departments in achieving them.

·      Build and improve quality systems, project development processes, and IPD processes.

·      Identify project risks, monitor product quality performance, and drive corrective and preventive actions.

·      Handle customer complaints, major quality issues, and product quality problems, ensuring proper follow-up and closure.

·      Monitor project process compliance and lead technical review assessments.

·      Use data analysis to identify problems and improve processes continuously.

·      Organize stage review meetings during the R&D phase.

·      Conduct process training and strengthen team quality capabilities.

·       Promote quality awareness and a strong quality culture across the BU.

Requirements:

·      Bachelor’s degree or above, with at least 5years of experience in quality-related roles, including at least 3 years in a managerial position. Experience in R&D quality is preferred.

·      At least 5 years of experience in quality-related work, preferably in R&D quality.

·      Familiar with ISO9001 and quality tools such as8D, QC tools, APQP, FMEA, Six Sigma, and QCC.

·      Good communication, interpersonal, and problem-solving skills.

·      Able to work well under pressure.

·      Familiar with hardware, software, FPGA, and mechanical development processes.

·      Knowledge of IPD processes; experience insetting up or implementing IPD is an advantage.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: LionelLiew   |   Registration No: R1330693

• People-centered Organisational Culture
• Teamwork
• Innovative and Energetic Workplace with a Growth Mindset

JOB DESCRIPTION

We are looking for a full-time deputy manager who is disciplined and meticulous on critical matters, so that records are relevant, accurate and properly kept. In addition, the candidate should have a systems improvement and a forward looking mindset. By focusing on the bigger picture, the deputy manager builds trust in the organisation across departments so process improvements are welcomed and implemented.

Prior experience in student records management, student admissions, and internal audit will be a strong advantage. Working in EduTrust schools is not necessary but will be a plus.

Responsibilities (Registrar) include:

1. Check and process student admissions and student contracts
2. Maintain accurate student records and database
3. Administer student pass-related matters

Responsibilities (Quality Assurance) include:

1. Oversee the record keeping by department heads related to critical documents
2. Assist the Principal to organise regular departmental reviews related to compliance and continual improvement
3. Assist the Principal to identify systematic issues and streamline work processes across the organisation as part of continual improvement
4. Oversee feedback management and complaints. Administer surveys

Other Supporting Responsibilities (Programme Operations) include:

1. Provide operations support to the running of classes
2. Coordinate student services and career and industry-related events

Requirements

• Possess at least a Degree or equivalent
• At least 5 Years of working experience in the related fields
• Attributes: Disciplined, meticulous, big picture, problem solver, high ethical integrity
• Required skills: Spreadsheets and formulas, data analysis, critical thinking, writing clearly and concisely

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

About Keyrus

Keyrus is an international consulting firm specialising in Data Intelligence and Digital solutions. With more than 3,000 employees across 20 countries, Keyrus supports clients across industries including Banking & Finance, Healthcare, Pharmaceuticals, FMCG, Oil & Gas, Retail and more.

As part of our consulting delivery model, Keyrus provides experienced functional and technical consultants to support strategic client initiatives.

Role Overview

The team in Singapore is looking for a Senior IT Project Manager / Business Analyst Consultant to support a regional data privacy and Asset Management integration programme within the banking sector.

The consultant will work closely with Data Office, Business, Legal, Compliance, IT, Operations, Data Protection and regional/global stakeholders to support project delivery, governance enhancement, privacy documentation, risk assessments and stakeholder coordination.

Key Responsibilities

- Act as Project Manager / Business Analyst for regional data privacy and Asset Management initiatives.
- Support the enhancement of the Personal Data Protection governance framework, including policies, procedures, playbooks, governance forums and operating processes.
- Perform gap analysis between existing regional frameworks and Asset Management-specific requirements.
- Coordinate with business stakeholders, Data Office, Legal, Compliance, IT teams, Data Protection Officers and central/global teams.
- Support the identification and documentation of personal data processing activities across regional entities.
- Assist Processing Owners in creating, updating and maintaining privacy documentation in relevant Group tools.
- Support privacy assessments such as PAQ, TIA, LIA and DPIA.
- Review business and IT change triggers, including third-party risk, new activity approval, outsourcing and IT service validation processes.
- Support the improvement of consent collection and Data Protection Notice processes.
- Prepare project governance materials including project plan, roadmap, RACI, KPIs/KRIs/KSIs, dashboards, steering committee packs and meeting minutes.
- Track milestones, risks, issues, dependencies and remediation actions.
- Prepare training materials and support awareness sessions for business and operational stakeholders.


Required Skills & Experience

• Strong experience as a Project Manager, Business Analyst or PM/BA in banking or financial services.
• Experience in data privacy, data governance, regulatory, compliance or risk-related initiatives.
• Good understanding of Asset Management, Corporate Banking, Investment Banking or regional banking operating models.
• Strong project management skills, including planning, governance, reporting, risk management and stakeholder coordination.
• Strong business analysis skills, including requirement gathering, process mapping, gap analysis and documentation.
• Ability to work with senior business, IT, Legal, Compliance, Data Office and regional/global stakeholders.
• Good understanding of privacy assessments, personal data inventories, data flows, third-party risk or regulatory documentation.
• Excellent communication, documentation and presentation skills.
• Proactive, structured and able to manage complexity across multiple stakeholders and workstreams.
• Hands-on experience with Excel, PowerPoint, SharePoint, Confluence, Jira or similar collaboration tools.
• SQL or data analysis experience would be an advantage.

Nice to Have

• Experience with APAC banking regulatory or data privacy programmes.
• Knowledge of Asset Management operations and data protection requirements.
• Exposure to Records of Processing Activities, data protection tools or data quality improvement exercises.
• Previous experience with large international banking environments.

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Your Role

The incumbent is accountable for the Process Control section of Quality Department within EWS organization. 

Main responsibility is to ensure the wafers in EWS are processed efficiently without any Quality issue.

• To ensure all changes within EWS is managed systematically according to the SOP262
• To schedule and chair all the PCRBs for EWS
• To ensure EWS Change management is done effectively and efficiently
• To schedule and chair all the FMEA review in EWS
• To ensure all the risks identified in FMEA are assessed and preventive and detection control are put in place
• To ensure all process control in EWS have been set up and are reviewed and updated regularly
• To look out consistently for any process area that can be improved to reduce Quality risk
• To schedule and chair MRB for CMOSF9 visual SBL

YOUR SKILLS & EXPERIENCES

• Bachelor degree in sciences or similar 
• 3 years of experience in the field particularly in Semiconductor manufacturing business 
• Extensive knowledge of excel, office suite
• English business proficiency

Job Description

• Maintain and improve Quality, Food Safety and Halal Management Systems.
• Ensure compliance with ISO 22000, ISO 9001, HACCP, GMP and regulatory requirements.
• Conduct internal audits, GMP inspections and food safety assessments.
• Coordinate external audits, certification activities and regulatory inspections.
• Manage Singapore and Indonesia Halal certification requirements.
• Act as a Qualified Person (QP) for export certification and ensure compliance with importing country requirements.
• Maintain quality system documentation and ensure audit readiness.
• Conduct training on quality, food safety, hygiene and Halal requirements.
• Monitor quality system performance and drive continuous improvement initiatives.
• Liaise with regulatory authorities, certification bodies and internal departments on quality and food safety matters.

Requirements:

• Bachelor's degree in Food Science or an equivalent field.
• Strong knowledge of ISO 22000, ISO 9001, HACCP, GMP, and food safety regulations.
• Good understanding of Halal requirements, export certification, and regulatory compliance.
• Good auditing, documentation and organisation skills.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.

Job Description:

· Serve at the management level as the Pharmacovigilance (PV) and Quality Assurance (QA) Manager

· Act as liaison between Marketing Authorization Holder of Kowa products marketed in ASEAN countries (ASEAN MAH) and Kowa PV and QA departments in Japan (KCL PV and QA) to ensure smooth day-to-day and long-term operations for relevant PV and QA activities.

Job responsibilities:

· Collect the most current PV and QA related regulatory information in ASEAN countries and suggest necessary actions to ASEAN MAH and KCL PV and QA.

· Constantly evaluate and maintain PV/QA systems relevant with all Kowa products marketed in ASEAN countries.

· Assist in the development and implementation of SOPs related to the PV/QA activities in ASEAN countries.

· Assist in the preparation and review of new drug and post approval regulatory submissions for ASEAN countries.

· Oversee the case handling process of safety information collected from all sources within AESAN countries.

. Provide support to group companies in regulatory affairs, pharmacovigilance and quality assurance activities.

. Maintain and support Marketing Authorization Holder (MAH) responsibilities for company products in Singapore.

. Ensure complete and accurate completion of QA related documents including Product release, Change control, Deviation, Product complaint.

· Perform GMP/GDP audit of raw material, finished product manufacturing site, warehouse and distribution center.

· Report to the KPAP RX Chief Operating Officer, KCL PV and QA.

Education:

· Bachelors' Degree of Science, Pharmacy or equivalent is preferred.

Work experience:

· Minimum eight to ten years’ experience in Regulatory Affairs, Pharmacovigilance or Quality Assurance related work.

· Must have good track record of working experience with Japanese company.

Requirements:

· Demonstrated ability to manage multinational project to launch pharmaceutical products

· Conversant in GMP/GDP requirement, and medical/pharmacovigilance/regulatory terminology

· Must be fluent in Japanese (both writing and speaking JLPT N1 level) to liaise with our head office in Japan and business counterpart in business letter and contract in Japanese.

· Must be fluent in English at business level (both writing and speaking)

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Email Address: venus@kowa.com.sg

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

• Drive sales growth and achieve revenue targets for Business Assurance and Certification services within the Southern Region of Malaysia.
• Develop and execute territory sales plans to identify new business opportunities and expand existing customer accounts.
• Build and maintain strong relationships with clients across various industries, providing consultative solutions for certification, audit, training, and assurance services.
• Generate and manage a healthy sales pipeline through prospecting, networking, referrals, and market development activities.
• Conduct customer visits, presentations, and solution discussions to understand business needs and propose suitable SGS services.
• Prepare quotations, proposals, and commercial offers in accordance with company guidelines.
• Work closely with technical, operations, and customer service teams to ensure smooth project execution and customer satisfaction.
• Support the implementation of national and regional sales initiatives to achieve business objectives.
• Monitor market trends, customer requirements, and competitor activities, and provide feedback to management on business opportunities and risks.
• Maintain accurate sales forecasts, pipeline updates, and customer records within the CRM system.
• Support key account development activities and contribute to customer retention and business expansion efforts.
• Provide guidance and coaching to junior sales team members where required.
• Ensure compliance with SGS policies, procedures, Code of Integrity, and Health, Safety & Environment (HSE) requirements.
• Perform any other duties assigned by the Reporting Manager or Senior Management.