Total 19 Director/C-Level quality assurance job vacancies in The Philippines

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

The Director, Quality Assurance is primarily responsible for developing and implementing strategies for quality oversight across all Affiliate sites within Alcon's Quality & Regulatory Affairs. You will ensure compliance with quality standards, manage quality events, and oversee complaint handling.

Specifics Include:

• Lead and direct teams to develop and implement strategies for departmental success and alignment with company goal
• Ensure compliance with quality standards and drive continuous improvement initiatives
• Manage departmental resources and make key decisions
• Guide non-conformance investigations with a structured approach to root cause analysis and problem-solving
• Lead audit preparation and manage external audits by Health Authorities and Notified Bodies
• Oversee all Quality-related activities at the country level, ensuring compliance with regulatory standards and global requirements
• Oversee quality control activities for finished products and handle product complaints
• Develop and oversee processes for an effective Quality System, includingself-inspections, supplier qualifications, corrective and preventive action (CAPA) processes, and Standard Operating Procedure (SOP) compliance
• Promote a strong Quality Culture and work closely with commercial partners and leadership teams to drive compliance as a strategic business platform
• Ensure compliance with market authorization, Good Manufacturing Practice(GMP), International Organization for Standardization (ISO) 13485, Good Distribution Practice (GDP), and local requirements
• Review and approve documentation for medicinal products and medical devices
• Ensure Good Practice (GxP) suppliers are qualified and monitored, and manage market actions
• Adhere to GxP regulations by following SOPs, maintaining accurate documentation, and completing required training
• Contribute to the overall compliance of the organization through individual job requirements
• Lead quality reviews with leadership teams, oversee key quality indicators at both country and regional levels, ensure each country’s quality plans align with regional and global standards, and managing escalations to the Global Quality Compliance function
• Oversees monthly quality performance by tracking and submitting KQI metrics, managing quality risk assessments, preparing reports for the CSCQ Head, and maintaining ongoing surveillance to support business continuity
• Oversee the end‑to‑end complaint handling operations, including timely intake, assessment, follow‑up, and routing of technical complaints and Adverse Events for all Alcon medical device products, ensuring compliance with local and international regulatory requirements
• Drive a strong quality and compliance culture across the region by promoting best practices, ensuring consistent application of complaint handling processes, and supporting continuous improvement of quality systems
• Lead and develop the complaint handling team, providing guidance on investigations, overseeing case triage, and managing escalations such as product replacements and refund requests to ensure efficient and accurate resolution
• Ensures strong people and capability development by driving talent development and succession planning, managing direct reports’ performance and compliance, overseeing training completion, and providing ongoing leadership and mentorship to the team
• This role also requires regular regional travel to support country teams, oversee activities, and ensure consistent implementation of quality standards
  

Education:                      Bachelor’s Degree in Life Sciences, Pharmacy, Engineering or other scientific discipline

Languages:                     English Proficiency

       Knowledge/ Fluency of at least one other language preferred

Experience:

• Minimum 15 years of experience in Quality Assurance, 10 years of people leadership in the medical device industry with people management experience in a matrix environment.
• Experience working in a multinational company or across multiple countries in the APAC region.
• Proven track record of developing and implementing quality assurance strategies and programs.
• Strong understanding of regulatory requirements and industry standards related to quality assurance (e.g., ISO 9001, ISO 13485, GMP, QSD and other industry standards that may apply).
• Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve quality objectives.
• Analytical mindset with strong problem-solving skills, able to lead root cause analysis and CAPA initiatives.
• Broad understanding of global expectations of Health Authorities in the GxP regulated area.
• Exposure to manufacturing operations and /or quality assurance, country organizations or commercial operations.
• Knowledge and experience in forecasting software and demonstrated proficiency in Microsoft suites.

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

Alcon Careers

See your impact at alcon.com/careers

This leadership role is responsible for shaping and driving quality excellence across the entire new product development lifecycle—from early concept through industrialisation and customer deployment. The position partners closely with engineering, operations, and commercial teams to ensure new products are delivered with high reliability, scalability, and customer satisfaction across global manufacturing footprints.

Responsibilities

• Define and evolve quality frameworks and governance models for new product development and introduction
• Establish and deploy quality plans, control strategies, and risk management practices aligned with design intent and manufacturing readiness.
• Lead quality activities throughout prototype builds, pilot runs, ramp-up, and customer launches, including internal and external sites
• Drive structured risk identification, mitigation planning, and lessons‑learned integration within NPD programs
• Build and sustain quality systems that transition seamlessly from development into mass production
• Own reliability, validation, and qualification strategies to ensure products meet performance and lifetime expectations
• Partner with cross‑functional leaders to align on quality standards, customer requirements, and delivery commitments
• Provide senior management with regular insights into quality performance, risks, and improvement actions
• Champion data-driven decision making by leveraging digital tools, analytics platforms, and integrated systems
• Develop, coach, and lead a geographically distributed quality organisation supporting multiple product lines
• Continuously improve workflows, resource planning, and operational efficiency within the NPD quality function
• Act as a key interface for strategic customers, manufacturing sites, and critical stakeholders on quality-related topics

Requirements

• Bachelor’s degree or higher in Engineering, Materials Science, Physics, or a related technical discipline
• Extensive experience in complex manufacturing environments, with strong exposure to new product introduction
• Solid understanding of quality management systems and industry standards (e.g. ISO, IATF or equivalent)
• Demonstrated leadership of multi-site or cross-regional teams within high-precision or advanced technology industries
• Strong background in risk assessment, root cause analysis, and structured problem-solving methodologies
• Track record of influencing senior stakeholders and driving alignment across functions
• Comfortable operating in fast-moving environments with shifting priorities
• Proficient in using digital tools and data platforms to support quality analytics and process optimisation
• Willingness to travel regularly to manufacturing and customer locations

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV to shania.herman@hays.com.sg for confidential discussion.
EA Reg Number: R23117025
EA Licence Number: 07C3924
Company Registration No. 200609504D

**Final designation will depend on candidate’s profile, experience, and selection outcome**

Role Purpose:

The Associate Director / Senior Manager - Quality is responsible for leading the quality control portfolio while driving studio-wide process excellence, operational efficiency, and strategic transformation initiatives.

This role also combines project management, process transformation, and operational governance to ensure high-quality delivery across multiple projects in specialized teams (TSD) & Mobile. The position partners closely with QC Leadership, Production teams, and WWQC stakeholders to standardize processes, optimize workforce utilization, improve delivery effectiveness, and embed a culture of continuous improvement and data-driven decision-making.

Key Responsibilities:

1. QC Program & Portfolio Management

• Manage a portfolio of QC projects across Specialized teams (TSD) & Mobile.
• Oversee planning, execution, and delivery of QC programs ensuring quality, schedule, and scope objectives are met.
• Supervise and guide QC Project Managers, Project Leads, and testing teams.
• Conduct periodic project reviews with QC leadership to evaluate project performance and risk.
• Monitor project KPIs and performance indicators to ensure quality and delivery effectiveness.
• Validate key project deliverables including test strategies, test plans, and automation roadmaps.

2. Strategic Leadership & Transformation

• Drive large-scale transformation initiatives aligned with studio and global QC strategies.
• Partner with QC leadership to define and execute studio-level strategic roadmaps.
• Identify opportunities to improve testing frameworks, tools, processes, and delivery models.
• Adapt QC strategies to evolving game development trends such as GAAS and live operations.
• Interface with WWQC leadership, production teams, and studio management to ensure strategic alignment.

3. Process Excellence & Continuous Improvement

• Lead process re-engineering and simplification initiatives across QC and delivery functions.
• Standardize QC and delivery workflows through defined process journeys and SOPs.
• Identify and prioritize high-impact improvement opportunities across operations.
• Apply Lean Six Sigma methodologies to improve efficiency, quality, and productivity.
• Act as a subject matter expert and mentor on process improvement frameworks.

4. Operational Effectiveness & Workforce Optimization

• Optimize resource planning and workforce allocation across QC projects.
• Anticipate future talent needs based on evolving project and business requirements.
• Partner with HR and Talent Acquisition to address skill gaps and staffing requirements.
• Promote organizational efficiency through pyramid optimization and talent development strategies.
• Support the drive of learning and development initiatives including upskilling and cross-skilling programs.

5. Governance, Metrics & Data-driven Decision Making

• Establish and maintain studio-wide governance frameworks for QC projects.
• Define and track KPIs to measure quality, operational efficiency, and delivery performance.
• Drive adoption of data analytics, dashboards, and reporting mechanisms.
• Provide actionable insights to leadership for strategic and operational decision making.

6. Stakeholder Management & Communication

• Develop communication frameworks to ensure alignment on QC strategy and project execution.
• Collaborate closely with Production, WWQC teams, and studio leadership.
• Provide regular updates and reports to executive leadership on project status and strategic initiatives.
• Facilitate cross-studio collaboration on global QC initiatives and improvement programs.

7. Change Management & Culture Building

• Lead change initiatives to implement new processes, tools, and operational models.
• Promote a culture of innovation, continuous improvement, and quality excellence.
• Organize initiatives such as ideathons and improvement programs to encourage innovation.
• Drive adoption of data-driven problem solving across teams.

8. Automation & Innovation

• Support integration of automation frameworks into QC workflows.
• Collaborate with R&D and global QC teams to pilot and implement new testing technologies and methodologies.
• Continuously explore innovative approaches to improve testing effectiveness and efficiency.

9. People Leadership:

• Lead and mentor managers, leads, and testing teams.
• Provide coaching, career development, and performance management support.
• Identify and develop high-potential talent within the TSD and Mobile projects.
• Foster a collaborative, high-performance team culture.

The Associate Director, Data Quality &Integrity (Global R&D & PV QA) provides strategic and tactical leadership for quality assurance governance of data integrity and GxP computerized systems across R&D, Pharmacovigilance (PV), and Medical Affairs (MA), with emphasis on business operational data. This role leads cross‑functional initiatives, establishes program‑level oversight frameworks, mentors and develops QA capability, and partners with senior stakeholders to ensure robust data governance, regulatory compliance, and measurable continuous improvement.

The incumbent reports to the Head of Global Data Quality and Integrity (Global R&D & PV QA).

JOB DESCRIPTION

- Leadership & Strategy Execution - 20%

·    Lead execution of key elements of the global Data Integrity strategy and ensure alignment across R&D, PV, and MA.

·    Translate strategic objectives into multi‑year roadmaps and annual operating plans for data integrity and computerized systems oversight (business operational data focus).

·    Serve as a senior subject matter expert for data integrity and GxP computerized systems governance, advising leadership on risk‑based prioritization and compliance posture.

- Quality & Compliance Oversight – 30%

·    Provide QA leadership for high‑risk or complex GxP computerized systems and related business operational data processes across the system lifecycle.

·    Oversee risk‑based validation, periodic review, change governance, and sustained compliance activities; drive consistent application of global QA standards.

·    Establish and monitor portfolio‑level compliance oversight mechanisms (governance forums, escalation pathways, decision rights) for inspection readiness.

- Audit, Inspection & Risk Management – 20%

·    Lead QA activities for audits and regulatory inspections related to computerized systems and data integrity; coordinate cross‑functional readiness and responses.

·    Review and approve investigations, deviations, and CAPAs for complex/high‑impact issues; ensure root cause quality and effectiveness verification.

·    Identify, trend, and mitigate emerging compliance risks; drive proactive risk reduction actions across functions and vendors.

- Stakeholder Engagement & People Leadership — 20%

·    Partner with senior stakeholders across R&D, PV, MA, IT, and Global QMS / eCompliance to drive alignment on governance, priorities, and risk acceptance.

·    Provide coaching and mentoring to QA staff and/or cross‑functional teams; support capability building and adoption of consistent DI practices.

·    Lead cross‑functional teams to deliver complex initiatives and resolve escalations that span multiple organizations or regions.

- Continuous Improvement & Innovation – 10%

·    Drive continuous improvement initiatives using metrics, analytics, and trend insights to improve DI performance and inspection readiness.

·    Support adoption of advanced analytics, AI‑enabled solutions, and emerging technologies to strengthen QA oversight and enable digital transformation in Global R&D & PV QA.

JOB REQUIREMENTS

·    Bachelor’s degree or Master's degree in Life Sciences, Pharmacy, IT, or related discipline is required.

·    10–15 years of experience in Quality Assurance, IT compliance/CSV, and/or regulated pharmaceutical environments supporting R&D, PV, and MA.

·    Demonstrated leadership of complex, cross‑functional initiatives for data integrity and GxP computerized systems governance (portfolio/program level).

·    Strong experience leading audit and inspection readiness activities, including review/approval of investigations and CAPA strategies for high‑impact issues.

·    Experience operating effectively in global, matrixed organizations with senior stakeholder engagement and enterprise risk management.

·    Experience leveraging metrics, analytics, and AI‑enabled technologies to drive continuous improvement and digital transformation in QA oversight and data integrity governance.

·    Fluency in English (oral and written); Chinese (oral and written) is advantageous.

·    Demonstrated ability to set direction and provide QA governance for data integrity and computerized systems across R&D, PV, and MA, including business operational data.

·    Strong strategic thinking and execution discipline, translating strategy into roadmaps, operating plans, and measurable outcomes while managing competing priorities and risk‑based decisions.

·    Proven capability to lead complex, cross‑functional and multi‑regional initiatives, influencing senior stakeholders and driving alignment on governance and compliance posture.

·    Excellent risk management and decision‑making skills, anticipating emerging risks, driving preventive actions, and ensuring investigations and CAPA effectiveness for high‑impact issues.

·    Highly effective executive communication skills, with the ability to clearly articulate risk, strategy, and compliance expectations to technical and non‑technical leaders.

·    People leadership and capability building, coaching and mentoring QA staff and building sustainable practices through standardization, training, and lessons learned.

·    Data‑driven and improvement‑oriented, leveraging metrics, trend analysis, analytics, and new technologies to improve compliance outcomes and inspection readiness.