Duties:

• Daily manpower planning to ensure operation excellence in a cost-effective manner and to fulfil contractual obligations.
• Work with internal and external stakeholders to understand operational needs in order to plan/forecast the necessary resources required.
• Attendance management and make necessary adjustments when necessary.
• Work closely with HR and Ops to manage and achieve efficiency in manpower deployment. Initiates processes to streamline operations.
• Assist with HR on MOM deliverables regarding workforce.
• Implement information system and process flow for manpower planning.
• Work/Check on-site during project period to ensure manpower supply is managed optimally.
• Coordinate manpower’s security clearances and permit to work.
• Management of all company vehicle maintenance needs.
• Management of all company PPE drawing and consumable distribution.
• Conduct routine review with HR for performance improvement.
• Coordination with government authorities for renewal or applications of consent/licences.

Expected scenario and deliverables:

• Early forecast in manpower planning to allow company foresight into tendering for new projects.
• Efficiencies in resource usage resulting in cost savings in time and labour.

Other expectations:

• Have some interest in greenery, trees and plants.
• Willingness to explore other options to solve problems.
• Possibility to represent company for tenders (Maintenance, Projects and Events)

Requirements:

• Diploma in Landscape, Construction, Logistics, Supply Chain, Facilities or related field (preferred, but not mandatory).
• 1-2 years’ experience in operations/logistics coordination.
• Strong organizational skills with the ability to gather and synthesize information effectively.
• Proficient in Microsoft Office (Excel, Word, Outlook).

12-months contract role under Optimum Solutions.

This role requires working with our client who is a leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery and digital payments.

Work Hours:

Monday to Friday, 9:30 AM - 6:30 PM (inclusive of a 1-hour lunch break)

Key Responsibilities:

• Oversee the registration process for drivers.

• Handle the physical inspection and handover of vehicles to both internal and external parties.

• Resolve on-ground disputes with drivers.

• Prepare driver handbooks and disseminate information to drivers.

• Perform data entry tasks and inventory stock checks.

• Assist in ad hoc activities and gather driver feedback.

Skills and Experience Required:

• Excellent interactive and communication skills.

• Experience in customer service.

• Basic knowledge of Excel.

• Possession of a 3A car license.

Operations Associate, Fintech Lending

Capital C Corporation Pte. Ltd.

Who We Are

Capital C Corporation is a leading Singapore-based fintech company transforming financial services across Southeast Asia.

With a decade of experience, we build digital financial solutions that empower individuals and small businesses through consumer financing, MSME business loans, buy-now-pay-later, and salary advances in developing countries — all aimed at boosting financial stability.

We are driven by one purpose:
“Driving financial inclusion, enhancing lives.”

About the Role

Want to build a career in fintech but not sure where to start?

Join our Operations Associate Track, a ground-up career pathway designed for individuals who want to learn how a financial technology business operates from the inside.

This is not a routine admin role. You will gain real exposure to customer operations, application support, service delivery and daily business execution in a fast-moving fintech environment.

You will learn how customers are onboarded, how applications are supported, how internal teams coordinate, and how day-to-day business operations are carried out.

Over time, you will be developed based on your strengths and performance, with opportunities to grow into senior operations, customer success, business operations, loan operations, branch operations or team lead roles.

Responsibilities

• Assist customers with onboarding, enquiries and application-related matters

• Support customer journey and day-to-day operational workflows

• Follow up with customers through phone, WhatsApp or other communication channels

• Assist with application processing and document checks

• Update internal systems accurately and promptly

• Coordinate with internal teams to ensure smooth execution

• Support appointment, service and branch operations

• Handle ad-hoc operational duties as required

• Take on additional responsibilities as you progress

Who We Are Looking For

• Fresh graduates are welcome, including ITE, Polytechnic Diploma, Private Diploma and Private Degree holders

• Prior experience in customer service, retail, hospitality, sales, banking, call centre or operations will be an advantage

• Comfortable interacting with customers face-to-face, by phone and through messaging channels

• Good communication and interpersonal skills

• Customer-oriented, responsible and willing to learn

• Hands-on and comfortable working in a fast-paced environment

• Detail-oriented and able to follow processes

• Comfortable with operational targets and service standards

• Basic computer literacy

What We Offer

• Structured training and guidance

• Exposure to fintech and financial services operations

• Real customer and business operations experience

• Career progression opportunities

• Young and dynamic working environment

• Opportunity to grow into senior operations or team lead roles

Working Hours

• 5-day work week. Candidates must be able to work on Saturdays.

• Work schedules will be arranged between 10:00 AM to 8:30 PM, depending on operational needs.

How to Apply

If you're interested in joining our team, we’d love to hear from you.

Apply now:
https://jobs.capc.com.sg/apply/drs

About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

Main Responsibilities: 

• Support and manage production equipment (e.g., pH meters, weighing scales)
• Handle single-use systems (SUS) in manufacturing
• Coordinate incoming material readiness
• Drive process qualification (PQ) execution
• Support DeltaV system operations (basic troubleshooting, run logic understanding)
• Work with SAP for production coordination

Requirements: 

• 5+ years in biopharma manufacturing
• Strong GMP operations & qualification exposure
• Hands-on shopfloor and equipment experience
• Familiarity with DeltaV / automation environments

Contract Duration: 12 months with options to renew based on performance

Job Summary

You will assemble and test electrical components, manage inventory and shipments, coordinate with vendors, and maintain warehouse operations to support efficient production and delivery.

Responsibilities

• Assemble electrical components and perform wiring tasks to build and test electrical products ensuring quality standards.
• Handle materials and pack finished goods accurately for local and overseas shipments.
• Procure and collect parts and supplies from vendors to maintain production flow.
• Receive and inspect incoming goods, organize them into assigned bins, and update inventory systems.
• Issue parts from inventory system for assembly according to customer requirements.
• Prepare picking lists and shipping documents for outbound orders.
• Maintain accurate stock records by inputting data and conducting monthly stock takes.
• Coordinate with local and overseas vendors, expediters, customs agents, forwarders, and shipping companies to manage imports, exports, and local orders.
• Keep warehouse clean and organized, ensuring tools are replenished and machines maintained.
• Deliver goods to customers and collect supplies from vendors as needed.
• Perform ad-hoc assignments to support operational needs.

Required competencies and certifications

• Have technical/engineering educational background with relevant work experiences
• Possess Class 3 driving license to operate company van.
• Demonstrate ability to converse, read, and write in English and Chinese to liaise effectively with Chinese associates.

Preferred competencies and qualifications

• Exhibit strong organizational skills, attention to detail, and a sense of responsibility.
• Work well independently under stress and collaborate effectively as a team player.
• Mature worker may apply

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Responsibilities

• Assign and distribute job orders to Cargo Officers in a timely and organised manner
• Coordinate closely with agents to manage bunker supplies and terminal loading schedules
• Develop and oversee daily job schedules to ensure smooth fleet operations
• Keep ship agencies regularly updated and maintain consistent communication for timely information exchange
• Organise and maintain filing systems, records, and databases to support operational accuracy
• Track vessel schedules and flag any deviations or delays to relevant stakeholders
• Liaise with internal departments to ensure operational requirements are met across the fleet
• Prepare and update operational reports for management review
• Monitor compliance with operational procedures and safety protocols
• Support ad hoc projects, activities, and administrative duties as required by the operations team

Requirements

• Diploma or Degree in Maritime Studies, Logistics, Business Administration, or a related field
• At least 1 to 2 years of relevant experience in shipping, fleet operations, or a similar logistics environment
• Familiarity with vessel scheduling, bunker management, and terminal loading processes
• Strong organisational skills with the ability to manage records and databases accurately
• Excellent communication skills, with the ability to multitask and work independently in a fast paced environment

Clarence Khoh

R1552376

Company Overview

Freight Mark Logistics (S) Pte Ltd operates from Singapore Airport Logistics Park near airline terminals. Established in 2016, it is a fast-growing supply chain solutions provider offering air and ocean freight forwarding, cross-border trucking, warehousing, and integrated logistics services with global partners.

Job Summary

We are seeking a proactive and experienced Operations Supervisor to oversee the day-to-day operational activities of our freight forwarding and logistics business. The successful candidate will be responsible for ensuring smooth execution of end-to-end logistics operations, including airfreight, sea freight, land transportation, customs clearance, warehousing, distribution, project logistics, and customer service support. The Operations Supervisor will lead operational teams, coordinate with customers, carriers, vendors, and regulatory authorities, and ensure that all shipments are handled efficiently, cost-effectively, and in compliance with company standards and local regulations.

Responsibilities

Operations Management

• Supervise daily freight forwarding and logistics operations across air, ocean, and land transportation to ensure seamless service delivery
• Monitor shipment movements to guarantee timely pickup, transit, customs clearance, delivery, and completion of shipments
• Coordinate with airlines, shipping lines, transport providers, warehouses, and overseas agents to maintain operational flow
• Oversee import, export, cross-trade, and transshipment shipments to meet customer and regulatory requirements
• Prepare and process shipping documentation accurately, including Bills of Lading, Air Waybills, permits, and customs declarations
• Manage warehousing, inventory control, cargo handling, and distribution activities to optimize operational efficiency
• Resolve operational issues, shipment delays, cargo discrepancies, and customer escalations promptly to maintain service quality

Team Leadership

• Lead, supervise, and motivate operations staff to achieve departmental objectives and maintain high performance
• Allocate workload and resources effectively to maximize operational efficiency
• Provide coaching, training, and performance guidance to develop team capabilities
• Conduct regular team meetings and monitor employee performance to ensure alignment with goals

Customer Service & Stakeholder Management

• Maintain strong relationships with customers, vendors, carriers, and business partners to support business growth
• Ensure customer requirements and service level agreements (SLAs) are consistently met
• Respond professionally and promptly to customer inquiries and operational issues
• Collaborate closely with Sales and Customer Service teams to enhance customer retention and satisfaction

Compliance & Quality Assurance

• Ensure compliance with Singapore Customs regulations, trade compliance requirements, and industry standards
• Adhere to workplace safety, security, and operational procedures to maintain a safe working environment
• Monitor and maintain service quality, operational KPIs, and customer satisfaction metrics
• Support internal and external audits as required to uphold regulatory and company standards

Process Improvement

• Identify opportunities to improve operational efficiency and reduce costs through analysis and innovation
• Implement best practices and standard operating procedures (SOPs) to standardize workflows
• Monitor operational performance and prepare management reports to inform decision-making
• Participate in digitalisation and process automation initiatives to enhance operational capabilities

Required competencies and certifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related discipline
• Minimum 3–5 years of experience in freight forwarding, logistics, or supply chain operations
• Experience handling air freight, sea freight, customs clearance, transportation, and warehousing operations

Preferred competencies and qualifications

• At least 1–2 years of supervisory or team leadership experience
• Strong understanding of freight forwarding processes and international trade documentation
• Familiarity with Singapore Customs regulations
• Knowledge of Incoterms, shipping practices, and supply chain operations
• Proficient in Microsoft Office applications and freight forwarding/logistics management systems
• Strong leadership, communication, and interpersonal skills to effectively manage teams and stakeholders
• Excellent problem-solving and decision-making abilities to resolve operational challenges
• Ability to work under pressure and manage multiple priorities efficiently

Other Information

Benefits

• Competitive salary and performance incentives
• Medical and insurance coverage
• Annual leave and statutory benefits
• Professional development and training opportunities
• Career progression within a growing logistics organisation

Job Vacancy: Operations Manager

Company: Desh Catering service Pte. Ltd.
Location: Singapore
Position: Operations Manager (Full-Time)

About Us

Desh Catering is a growing catering service dedicated to providing healthy, quality, and affordable meals to migrant workers in Singapore. We are looking for a dynamic and responsible Operations Manager to oversee our daily operations and support our expansion.

Key Responsibilities

* Manage and supervise daily catering operations.

* Coordinate kitchen production, packing, and food delivery schedules.

* Lead and manage operational staff, drivers, and kitchen teams.

* Handle customer feedback and resolve operational issues.

* Monitor inventory, purchasing, and supplier coordination.

* Improve operational efficiency and service quality.

* Prepare operational reports and support business growth initiatives.

Requirements

* Able to work independently and under pressure day & Night shift

* Minimum 3 years of experience in operations management in any industries

* Strong leadership and team management skills.

* Good communication and problem-solving abilities.

* Proficient in Microsoft Office (Excel, Word, Email).

* Minimum 5-10 years Working Experience in Singapore

* Minimum Education qualifications - A level

* Workplace Safety related Certificate will be more advantaged

Interested candidates may send their resume to deshcateringsg@gmail.com

Job Scope:

• Coordinate daily operational activities and workflow planning.
• Liaise with purchasers, customers and internal departments to ensure smooth operations.
• Assist with inventory management, stock control and replenishment.
• Support order processing, fulfilment and logistics coordination.
• Prepare operational reports and maintain records.
• Assist in process improvement initiatives and operational projects.
• Handle administrative duties related to operations.

Qualifications/ Experience Required:

• Diploma or equivalent qualification.
• Relevant experience in operations, administration, logistics or inventory management preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.

Develop wealth management strategies for clients:

- Create tailored wealth management plans aligned with client goals

- Consider all aspects of client wealth, including investments, taxes, and estate planning

- Collaborate with clients to set and achieve wealth objectives

Provide investment advice and planning for wealth growth/protection:

- Offer investment advice and strategies for wealth growth and protection

- Provide guidance on asset allocation, risk management, and wealth preservation

- Help clients navigate complex investment decisions

Analyze client portfolios and optimize wealth plans:

- Review and analyze client portfolios and wealth plans

- Identify areas for optimization and improvement

- Implement changes to enhance portfolio performance and alignment with goals

Focus on long-term wealth goals and legacy planning:

- Help clients set and achieve long-term wealth goals (e.g., retirement, legacy)

- Consider estate planning, tax efficiency, and intergenerational wealth transfer

- Provide guidance on philanthropy and charitable giving strategies

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

Job Summary

You will support daily food and beverage outlet operations by liaising with multilingual associates, assisting in roster planning and stock ordering, and delivering fast, friendly customer service while maintaining cleanliness and compliance with company policies.

Responsibilities

• Communicate effectively with Mandarin, Vietnamese, and Myanmar speaking associates to support smooth operations
• Assist the operation manager with daily tasks such as roster planning and ordering stock from suppliers
• Follow company policies and procedures to ensure compliance in all outlet activities
• Prepare workstations and ingredients (mise-en-place) to maintain operational readiness
• Deliver fast, friendly, and personalized customer service tailored to each customer's needs
• Accurately take customer orders and process payments when required
• Prepare and sell food and beverage products efficiently according to standard operating procedures
• Clear tables, mop and clean dining areas, and perform dishwashing duties to maintain cleanliness
• Work extended hours including weekends and public holidays as needed
• Perform additional duties assigned by management to support outlet operations

Required competencies and certifications

• Minimum 1 year of experience working in a food and beverage outlet such as a food court, coffee shop, or restaurant

Preferred competencies and qualifications

• None specified

Other Information

• None