• Support the manager to ensure efficient and smooth handling of shipments
• Ensure smooth and timely coordination of shipments.
• Ensure Customers/ Overseas Partners are timely updated on shipment status.
• Ensure timely sending of pre-alerts for all shipments.
• Update shipments uplift report.
• Assist to ensure selling/cost job for each job.
• Ensure accurate and fast billing to customers.
• Ensure service standards are met with all vendors.
• Manage Airlines/Trucking/ Co-loader network and ensure best buying rates for the company.
• Response to RFQ/Rates Request.
• Maintain good relations with all customers and ensure good customer services.
• Develop Network Agents and attend to Networks agent enquiries.
• Ensure profitability for businesses secured by sales with regular review with management.
• Development of airfreight/oceanfreight/logistics businesses from existing customers/overseas partners assigned.
• Any other official duties assign by Senior management.