About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

Our Client is seeking a detail-oriented and organized Gift Administration & Data Management Executive to support the School's fundraising and donor engagement activities. The Ideal candidate will be responsible for gift processing, donor database management, reporting, digital content updates, and administrative support to ensure the smooth and efficient operation of fundraising activities.

Key Responsibilities

• Process gifts in accordance with standardized guidelines, including updating and tracking gifts received, maintaining gift documentation and updating donor records.
• Prepare first-level drafts of agreements using templates, obtain the necessary approvals, and monitor gifts closely to ensure timely closure.
• Closely track and monitor gifts throughout the various stages of approval, and update trackers promptly to prevent delays in gift closure..
• Uphold data hygiene standards and generate routine reports and dashboards for stakeholders.
• Support process improvements to enhance operational efficiency and data integrity.
• Collaborate with designers and vendors to improve user experience and conversion.
• Apply basic content and design best practices to support fundraising goals.
• Provide support for the planning and execution of fundraising campaigns, including budget and expense tracking, vendor coordination, and simple collateral design.
• Handle procurement and the processing of invoices.
• Maintain donor records in the database, including recording and compiling changes to donors’ mailing and email addresses to ensure an up-to-date contact database.
• Perform office management duties such as printing and scanning documents, handling mail and courier services for documents and books, and carrying out other ad hoc duties to support the smooth operation of the Department.

Ideal Experience / Attributes: 

• Minimum of 2 years experience in administration, fundraising operations, donor relations, CRM/database management, or similar support functions.
• Diploma or Degree in Business Administration, Communications, Marketing, Non-Profit Management, or a related field.
• Fresh Graduates are welcome.
• Experience using CRM systems.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) Adobe Acrobat.
• Basic understanding of web content management and/or simple design tools.

Stephanie Ang l Educare Human Capital

Reg No.: R1331070 l EA No.: 02C4944

Please note that the personal data you provided in your job application will be collected, used, and disclosed by Educare Human Capital to assess your suitability for employment and manage your application, including consideration for future opportunities.

Job Description

• Responsible for the full HR spectrum such as employee engagement, talent development & management, performance management and other HR related matters.

• Assist in payroll reconciliation.

• Assist in maintaining complete and systematic records relating to employees’ pay.

• Administer on time management system and scheduling

• Computes and checks overtime claims

• Assist in recruitment & placement activities (job advertisement, screening, interview and on boarding procedures).

• Review, design & implement HR process and policies to meet company’s objective.

• Recording, maintaining and monitoring leave and attendance to ensure employees punctuality.

• Administration of employee welfare.

• Administration of statutory claims (maternity claims etc)

• Prepare monthly payroll and other ad-hoc reports

• Identify staff training needs, course enrolments & training grant submission administration.

• Preparing all HR letters such as letter of appointment, confirmation, increment, warning letter, termination etc.

• Review, updates and maintains proper filing of all HR documents.

• Application of work pass through WPOL and EPOL.

• Assist in general office administration.

• Assist & answering to employee’s enquiries

Job Requirement

• Diploma in Human Resource Management or its equivalent.

• At least 2 years of relevant HR experience.

• Good knowledge of Singapore Employment Act

• Working Location: Joo Koon

• 5 days work week

NCS is a leading AI Tech Servicescompany. With a 15,000-strong team across the Asia Pacific, NCS scales itsplatforms and capabilities to provide clients with greater agility and AIexpertise across a range of Industries. Embracing a strong ecosystem of globalpartners, NCS transforms technology services delivery combining AI with digitalresilience to drive real business impact. NCS is a subsidiary of the SingtelGroup.

The Senior DB InfrastructureEngineer is responsible for designing, planning, supporting, and maintainingdatabase infrastructure build and operations to meet or exceed Service LevelAgreements. The role involves monitoring DB performance, resolving complextechnical problems, leading and managing DB Infrastructure teams, andproactively addressing business or regulatory challenges with recommendedimprovements. The position requires 24x7 standby availability for operationalor implementation support, advanced troubleshooting capabilities,resourcefulness in skill acquisition, teamwork, and effective team guidance andknowledge sharing.

What will youdo?

·      Leadteam delivery of optimum DB Infrastructure operations

·      Overseetechnical analysis of complex software, hardware, and DB Infrastructureequipment

·      Presentfindings and provide advice on capabilities and limitations

·      Reviewand improve documentation, installation, configuration, and troubleshootingprocesses

·      Leaddesign, installation, DB migration, and integration activities

·      Managetesting and handover of DB Infrastructure solutions

·      Conducttechnical system analysis to ensure solutions meet or anticipate demand

·      Designand implement DB Infrastructure adhering to architecture standards

·      Assistleadership in disaster recovery planning and testing

·      Improveissue resolution methods and techniques

·      Organizesystem maintenance, backups, and disaster recovery drills

·      Providecoaching and training for complex problem resolution

·      Simulateuser problems to solve operational challenges

·      Coordinatemaintenance tasks, including change requests

·      Leadmaintenance improvements using automation

·      Ensureoperations meet technical design and SLA requirements

·      Monitorsystem performance, uptime, and utilization

·      Reviewand assure quality of technical staff work

·      Developreports on security, performance, availability, and key metrics like throughputand capacity

·      Leadinitiatives to improve systems and service delivery via automation andvirtualization

·      Monitorthe impact of DB Infrastructure on application usage

·      Supportaudits, testing, and implementations regularly

The ideal candidate should possess:

·       Minimumuniversity degree in any related field

·       Over5 years of relevant IT/DB Infrastructure experience

·       Expertisein traditional and cloud databases, database high availability, architecturedesign, implementation, large-scale databases, data analytics, cloud platformsprivate/public/hybrid, performance tuning, migration, auditing, securityhardening, ITIL frameworks

·       Automationand scripting technologies such as Ansible, Python, PowerShell, Shell scripting

·       ServiceNowplatform familiarity

·       ProblemManagement, Communication & Client Engagement, Developing People, Innovation& Continuous Improvement, Leadership & Personal Excellence, ProblemSolving & Decision Making, Accountability, Client Centricity, EmotionalQuotient, Integrity & Trust, Stewardship

We are driven by our AEIOUbeliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seekindividuals who embody these values in both their professional and personallives. We are committed to our Impact: Valuing our clients, Growing ourpeople, and Creating our future.  

Together, we make theextraordinary happen.  

Learn more about us at ncs.co andvisit our LinkedIn career site. 

Job Purpose
The Executive, People & Culture  supports recruitment coordination and HR administrative tasks, including maintaining HR records, tracking candidates, and assisting in onboarding and general HR operations.

Working hours - Monday to Friday, 9am to 6pm

Work Location - 61 Ubi Avenue 2, Automobile Megamart, Singapore 408898

Duties and responsibilities

1) Support end-to-end recruitment activities, including job postings, candidate sourcing, interview coordination, and onboarding arrangements

2) Screen resumes and liaise with candidates regarding interview scheduling and hiring updates

3) Maintain and update recruitment trackers accurately on a daily basis

4) Record and organize all candidate resumes and hiring documents systematically

5) Coordinate with hiring managers on interview availability and manpower requirements

6) Prepare employment-related documents such as offer letters, onboarding forms, and staff records

7) Maintain proper filing and documentation of employee records in both physical and digital formats

8) Assist in monitoring staff attendance, leave records, probation confirmations, and contract renewals

9) Support day-to-day HR administrative duties and ensure compliance with company policies

10) Handle general administrative tasks and provide operational support to the HR department when required

Requirements

1) Diploma in Human Resource, Business Administration, or related field

2) Prior HR or recruitment experience will be advantageous

3) Organized, meticulous, and able to manage multiple tasks efficiently

4) Good communication and interpersonal skills

5) Proficient in Microsoft Office applications (Excel, Word, Outlook)

6) Positive attitude with willingness to learn and grow in HR functions

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Job:

AI & Data Engineering

Role:

• Design and maintain scalable, secure and efficient data ingestion pipelines on AWS by collaborating with business stakeholders.

• Design and maintain vector stores, embedding pipelines, and RAG architecture on AWS for AI-powered applications.

• Write and maintain clean, reusable and well-documented code for agentic workflows using AWS-native services and serverless architecture.

• Develop and maintain AI evaluation metrics and guardrails on AWS deployment.

• Conduct thorough testing, including unit, integration, and end-to-end testing, to ensure correctness and reliability.

• Apply strong algorithmic expertise to optimise and evaluate data processing, retrieval, and inference workflows, ensuring high performance and accuracy in AI systems.

• Ensure compliance with data governance, security standards, and regulatory requirements.

• Participate in agile development cycles, including sprint planning, daily stand-ups, and retrospectives.

Requirements:

• Degree in Computer Science, Engineering, or related field (or equivalent practical experience).

• At least 2 years of working experience in LLM and Agentic AI workflows.

• Has some experience working on data ingestion pipelines for RAG.

• Experience on building agentic workflows is a plus.

• Has proficiency in Python, with 1 year of hands-on exposure with AWS AI Services.

• Experience working in agile environments with CI/CD pipelines on AWS.

• This role will need to secure a clearance, due to the sensitivity of the project.

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Role Overview

We are looking for a highly motivated, results-driven Sales Executive to join our front-line business development team. In this role, you will be the spearhead of our market expansion, primarily focusing on proactive field visits to local F&B outlets, supermarkets, and food supply chain businesses. Your core mission is to uncover potential needs for commercial refrigeration equipment, build trust with key decision-makers, provide professional solutions, and successfully close deals to drive revenue growth.

Key Responsibilities

• Proactive Canvassing & Lead Generation: Take ownership of assigned territories by conducting high-frequency field visits and door-to-door canvassing. Quickly identify and engage with key decision-makers to acquire valuable customer information and uncover equipment procurement needs.

• Consultative Selling & Solution Matching: Deeply understand customers' pain points regarding cold chain preservation and back-of-house refrigeration. Propose the most cost-effective equipment solutions, leveraging your knowledge of local industry standardsand.

• Negotiation & Deal Closing: Take full ownership of the sales cycle from initial contact to contract negotiation. Accurately gauge customer readiness, overcome objections, and effectively close deals to consistently meet or exceed monthly and quarterly sales targets.

• CRM & Pipeline Management: Diligently record daily visit logs, customer feedback, and prospect information. Cultivate strong, long-term relationships through regular follow-ups to drive repeat business and generate industry referrals.

• Market Intelligence: Act as the eyes and ears of the company on the ground. Gather vital market trends and competitor activities during your field visits to help refine the company's product offerings and sales strategies.

Requirements

• Experience: 1 to 3 years of experience in B2B sales or business development. Proven experience in field sales, door-to-door canvassing, or a background in the commercial kitchen/F&B supply chain industry is highly preferred.

• Core Competencies: Exceptional "ice-breaking" skills with the ability to quickly build rapport and trust with strangers. Strong negotiation, persuasion, and closing skills.

• Attributes: Highly goal-oriented, resilient, and self-driven. Comfortable and willing to thrive in a challenging, fast-paced outdoor field sales environment.

• Language Skills: Fluent in English and Mandarin (or other local languages) to effectively communicate and negotiate with a diverse range of local business owners and decision-makers.

What We Offer

• Compensation: Competitive base salary + an attractive, tiered, and uncapped commission structure based on performance.

• Career Growth: Clear and promising career advancement opportunities. Top performers will be fast-tracked to Senior Sales or Regional Sales Manager roles.

• Professional Support: Comprehensive training on commercial refrigeration products, industry standards, and sales techniques. You will be backed by a strong internal operations team to handle delivery, installation, and after-sales support, allowing you to focus purely on closing deals.

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Crisis Operations Worker is the designated case owner responsible for the end-to-end management of child protection crisis, from the point of intake and activation through to stabilisation and transition.

This role delivers timely, safety-critical interventions to Children and Young Persons (CYP) and their families who are experiencing acute or escalating risk. It requires the integration of structured professional judgement, real-time operational control, and coordinated multi-agency response to secure immediate safety and contain risk.

Due to the operational requirements of this role, when required, employees may be expected to work non-standard working hours.

Crisis Intake, Triage and Activation

• Respond and manage a crisis timely. This includes conducting urgent triage, assessing the immediacy and severity of risk, and determining the most appropriate response approach
• Activate suitable crisis interventions—such as medical review, or statutory escalation as necessary

Risk and Safety Assessment

• Conduct prompt and comprehensive crisis assessments, either on-site or remotely, to determine the immediate safety of the child, young person or vulnerable adult. This includes evaluating imminent risk, environmental risks and any history of recurrence or escalation

Immediate Safety Intervention and Stabilisation

• Develop and implement Immediate Safety Plans (ISP) to address identified risks
• Coordinate urgent interventions such as medical assessments, alternative caregiving arrangements, or protective measures where necessary
• Conduct continuous reassessment of evolving risk with timely adjustments to intervention strategies in consultation with supervisors and statutory partners to ensure that all actions remain proportionate, appropriate, and defensible

Crisis Case Ownership and Operational Execution

• Maintain full operational oversight and follow-through of all actions taken during the crisis phase. This includes sustaining real-time situational awareness, coordinating tasks across multiple stakeholders, and ensuring timely completion of agreed actions
• Identify early indicators of escalation or deterioration and respond decisively to maintain control of the situation and safeguard the child/ vulnerable adult
• Maintain clear, accurate, and timely documentation of all crisis-related activities which meet organisational and regulatory standards and are audit-ready. This includes recording risk assessments, decisions made, rationale for actions, and supervisory consultations

Inter-Agency Coordination

• Coordinate with key partners and stakeholders, including relevant government agencies, healthcare providers, schools, and community agencies to ensure smooth execution of tasks and alignment of objectives

Family Engagement

• Engage families in complex and sensitive situations with professionalism, empathy, and sound judgement and able to apply effective de-escalation and escalation strategies and uphold safety and protection standards
• Contribute to and support decisions relating to statutory intervention, medical review, and placement arrangements, ensuring that all decisions are well-reasoned and appropriately consulted

Practice Reflection and System Improvement

• Participate and engage in case reviews and critical incident debriefs.
• Contribute to organisational learning by identifying practice gaps and supporting the refinement of crisis response protocols and standard operating procedures

• Degree in Social Work, Psychology, or related discipline

Relevant Experience

• Minimum of 2 to 3 years of relevant experience in child protection, family violence, or crisis/high-risk casework
• Experience in multi-agency coordination is preferred
• Familiarity with Structured Decision Making (SDM) or similar risk assessment frameworks is advantageous

Competencies

• People-oriented and good interpersonal skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Able to multi-task and work in fast-paced and dynamic environmentwith strong adaptability skills
• Able to communicate effectively, manage challenging interactions, establish appropriate boundaries, and uphold safety and protection standards
• Able to work with cultural and contextual sensitivity, while balancing supportive engagement with the need to maintain clear expectations and desired outcomes
• Able to make timely, high-stakes decisions under conditions of uncertainty, with a consistent focus on safety standards
• Able to maintain professional resilience and engage in self-care practices to sustain safe and effective crisis work
• Committed and can-do attitude
• Team Player

*Only shortlisted candidates will be notified.

Duties:

• Conduct market research and identify potential sales leads through outreach and cold-calling
• Present exhibition and brand activation opportunities to prospective clients
• Meet or exceed sales targets and KPIs
• Build and nurture long-term client relationships to encourage repeat business
• Provide marketing and operational support to enhance the client experience
• Understand client needs and deliver customized solutions

Requirements:

• Proven experience in business development, lead generation, or account management.
• Highly self-motivated, disciplined, and goal-driven.

Interested Applicants, Please click apply now or Whatsapp to +65 87924136

Ellen Lee Wei Xin
R2198644
Revup Pro Services Pte Ltd
EA.24C2366

Position title : Senior TCB Application & Technical Sales Engineer

Location: Admirax St

Working Days:  5 Day A Week

Working hours : 9:00am - 6:00pm

Salary : SGD 7,000 – SGD 10,000/month (Based on experience and technical capability).

Responsibilities:

• Engage semiconductor customers to understand packaging roadmap, process requirements, throughput targets, yield and reliability challenges.

• Support technical sales activities and customer discussions.

• Benchmark competitor equipment and identify technology gaps.

• Translate customer requirements into internal equipment specifications.

• Develop and optimize TCB process parameters on TCB Equipments.

• Support advanced packaging applications including HBM, CoWoS, CoPoS, 2.5D Packaging, 3D Packaging and Chiplet Integration.

• Troubleshoot bonding issues such as non-wet, misalignment, voids, delamination and warpage.

• Conduct DOE and process characterization activities.

• Work closely with Mechanical, Software, Electrical, Motion and Vision teams.

• Define alignment accuracy, thermal performance, bond force profiles, throughput targets and process windows.

• Lead machine qualification, FAT and SAT activities.

• Act as the internal customer during machine development.

• Support customer buyoff and onsite qualification activities.

Requirements:

• Bachelor’s or Master’s Degree in Materials Science, Mechanical Engineering, Electrical Engineering, Semiconductor Engineering or related fields.

• 5–15 years of semiconductor packaging experience preferred.

• Hands-on experience in TCB, Flip Chip and Advanced Packaging.

• Experience in HBM / CoWoS / 2.5D / 3D packaging.

• Experience in OSAT, IDM or semiconductor equipment environments preferred.

• Experience with fluxless or N2 bonding environment is an advantage.

• Strong understanding of Thermo Compression Bonding (TCB), Flip Chip processes, thermal management, warpage control, alignment systems, vision systems, process qualification, SPC and yield analysis.

• Experience with DOE, statistical analysis tools, failure analysis workflows and semiconductor process characterization.