Total 13,826 Customer Service job vacancies

Responsibilities

Customer Success Manager

• Led and developed a Customer Success team by training and equipping members with tactical problem-solving skills, improving first-contact resolution rates
• Coordinated cross-functionally with Operations and key stakeholders to support customers and service partners across 4,000+ sites, ensuring seamless issue resolution and service continuity, Web cloud-based contract system CACI
• Main engagement done over WhatsApp and verbal call. Better Touch point compared to emails
• Strengthened customer relationships by elevating end-to-end experience, rebuilding trust, resulting in the successful recovery, retention of high-value accounts
• Fostered team engagement and performance by championing well-being initiatives and collaboration, contributing to a high-morale team
• Delivered actionable insights by consolidating operational feedback and presenting timely recommendations to C-suite leaders, enabling faster decision-making and effective rollout of strategic directives, reporting via Power BI, Ops monitoring and scheduling via Tramm.

Business Development Manager

• Revenue growth across major accounts by cultivating long-term customer relationships and strategic account expansion initiatives
• Executed top-down business strategies while streamlining operational workflows, improving efficiency and enabling scalable growth
• Forged strategic partnerships with enterprises and technology providers to expand service capabilities, unlock new revenue streams, and broaden market reach, upsell opportunities through customer insights and operational data
• Analyzed market trends and customer insights to design and deliver targeted solutions addressing critical business and industry challenges
• Standardized and optimized SOPs to strengthen cross-functional collaboration and enhance service delivery consistency
• Spearheaded new product testing and development, evaluation, and go-to-market launches, securing multiple new deals
• Revitalized product catalogues and sales collateral, sharpening brand positioning and improving lead-to-conversion effectiveness
• Designed data-driven pricing strategies and value positioning, overall pipeline performance

Head of IoT (Smart Washroom)

• Directed department-level strategy and operations for Smart Washroom IoT solutions, overseeing 1,200+ deployed devices and sensors with high system reliability and uptime
• Owned commercial growth and partner expansion, securing new contracts (185%) with cleaning and facilities management (FM) partners and scaling solution adoption across multiple sites,
• Led and managed a multi-disciplinary IoT team, including technicians and partners, covering deployment, maintenance, troubleshooting, and service optimization
• Oversaw end-to-end lifecycle management from pre-sales solutioning and deployment to after-sales support, renewal readiness
• Established onboarding \ frameworks and training programs for enterprise clients, driving strong adoption, usage consistency, and service performance
• Developed departmental SOPs, technical manuals, pitch decks, and sales enablement materials to standardize operations and support revenue teams
• Evaluated, onboarded, and governed suppliers and vendors, introducing scalable, cost-efficient, and future-ready IoT technologies
• Collaborated with cross-functional teams to align IoT strategy with business objectives, operational efficiency, and long-term growth
• Sourcing suppliers for performance and reducing risk.

Scenting Department

• Working with Scenting experts to develop / customized products for customers
• Tender / Site recce to secure new contracts / renewals
• Customer centric role / new recommendations / settings to serve end clients
• New scent, working with suppliers to fulfill Switching Szense contracts to be under Rental Hygiene.
• Self-developing product brochures

Requirements

• Diploma or bachelor’s degree in business, Operations, Customer Management, or a related discipline  
• At least 6 years of relevant experience in customer service, operations, retail environments 
• At least 3 years in a leadership role managing multi-channel teams   
• Strong leadership, problem-solving and operational decision-making skills   
• Customer-focused mindset with ability to translate business needs into operational execution   
• Ability to improve processes and drive operational efficiency

Job Description:

• Identify and develop business opportunities with utility companies and system integrators.
• Provide technical sales support on protection switchgear and control systems.
• Review tender specifications and prepare compliant technical-commercial proposals.
• Conduct customer visits, presentations, and product demonstrations.
• Liaise with internal teams to ensure timely delivery and after-sales support.

Period: Permanent 

Location: Islandwide, need to travel to sites

Salary: up to $5000 + Quarterly AWS + Variable Bonus

Working hours: Monday to Friday (1 day of remote work per week subject to HoD approval)

• 8:00 AM to 5:00 PM
• 8:30 AM to 5:30 PM
• 9:00 AM to 6:00 PM
• 9:30 AM to 6:30 PM
• 10:00 AM to 7:00 PM

Requirements:

• Minimum Diploma/Degree in Electrical or Power Engineering.
• Candidates with technical sales experience in the utilities or power industry are preferred.
• Excellent communication and presentation skills.
• Willingness to travel for overseas assignments as required.
• Exposure to brands such as ABB, Siemens, or Schneider.
• Prior experience dealing with utility companies or power grid projects.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg 

Role:
Customer Support Engineer (Semiconductor / Training Provided)

• Singapore Based (Office at Ubi / Site)

• 5 Days work per week (8.30am – 5.30pm + OT (sometime only))

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply

• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job + Willing to travel overseas on short notice for service job assignments.

• $3000 negotiable

• Career Progression Opportunities

Job scope

Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Retail Associate / Service Crew (Japanese Luxury Patisserie)

Join one of Japan’s most celebrated patisserie brands!

Henri Charpentier is a renowned Japanese premium patisserie with a history of creating elegant desserts loved across Japan and internationally. Known for our signature Financiers and exquisite French-inspired cakes, Henri Charpentier brings the finest Japanese craftsmanship and hospitality to Singapore.

With 8 outlets across Singapore — Great World City, Orchard Central, Paragon, VivoCity, Ngee Ann City (Takashimaya), 100AM, PLQ Mall, and Waterway Point — we are expanding and looking for passionate individuals to join our retail team.

If you enjoy interacting with customers, appreciate beautiful desserts, and want to be part of a premium Japanese brand, we would love to meet you.

Why Join Us

• 8 working hours per day

• Annual Leave starting from

• Friendly and international working environment

• Opportunity to grow with a growing premium dessert brand

Job Responsibilities

• Assist the Shop Manager and Assistant Managers in ensuring smooth daily operations of the shop

• Deliver excellent customer service and create a welcoming shopping experience for guests

• Process customer orders accurately and ensure items are prepared and served promptly

• Communicate effectively with service staff to maintain consistent service standards

• Handle customer enquiries and feedback professionally

• Maintain cleanliness, presentation, and organization of the shop and service areas

• Assist in shop opening and closing procedures

• Support shop events and promotional activities when required

Job Requirements

• Experience in F&B or retail operations is an advantage (especially in premium or luxury brands)

• Well-groomed with a professional appearance

• Good communication and interpersonal skills

• Customer-focused, proactive and able to work in a fast-paced environment

• Positive attitude with strong initiative

• Passionate about Japanese sweets culture and hospitality

• Interest in contributing to the growth of the sweets industry in Singapore

If you are passionate about desserts and customer service, come and build your career with Henri Charpentier Singapore.

DUTIES AND RESPONSIBILITIES

• Conduct Handing-over sessions.
• Update Home Guardians on incidences, medical, school matters and consent forms.
• Update records books & reports.
• Perform hourly round checks from 11:00pm - 5:00am
• Monitor and manage residents during tuition and study period sessions.
• Check and organise all residents’ daily homework. Ensure that every resident has completed their homework by checking and signing their School handbook.
• Ensure that all residents’ school bags are packed and their uniforms are ready before they go to bed.
• Ensure that all residents have brushed their teeth and washed up for bed.
• Accompany resident(s) to clinic or hospital, when necessary.
• Administer medication to resident(s), when necessary.
• Check all residents’ daily attire and grooming before they go to school.
• Issue daily pocket money for all residents going to school.
• Conduct necessary spot checks.
• Conduct inventory and stock checks.
• Carry out the Physical Body Check on residents who are leaving and coming back from Home Leave.
• Check the First Aid Box. Dispose of any expired items and replenish finished or missing items.
• Carry out fire drill exercises quarterly and ensure both Homes meet all fire safety requirements.
• Perform driving duties, if any.

Others

• Support MTFA / Darul Ihsan in all events/functions
• Perform any other duties assigned.

Official Working Hour:

12 hours night shift

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc) on board all vessels as assigned by Workshop Manager

• Troubleshooting all the Mechanical equipment on board vessels

• Planning and executing the repair job in the most cost effective method

• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop

• Attending to vessels Dry-dock as assigned by workshop Manager

• Carrying out any Retrofit job for new equipment installation on board vessels

• Any other duties as assigned by workshop manager and Management

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering

• Able to read drawings and write service reports using PC or tablet

• A Hands-on person who like to work on site, on ship and in workshop

• Willing to sail on board vessels as riding Mechanical Engineer when required

• Willing to travel overseas when assigned

• Good working attitude and team player

• Able to work under pressure and tight schedule

• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others

• Only Singaporeans will be considered

Service Crew | Central | Singapore | Up to $3,180 + Benefits

Location: Central

Salary: Up to $3,180/month + Benefits

Working Schedule: 5/6 days work week | Rotational Shifts

About the Role:

We are looking for enthusiastic and customer-oriented servers!You will be responsible for delivering excellent food and beverage services while ensuring a seamless dining experience for all guests.

Key Responsibilities:

• Accurately take and deliver food and beverage orders in a timely manner
• Provide courteous, attentive, and professional service to all guests
• Assist team members with restaurant setup and preparation, ensuring all utensils and amenities are well-stocked and ready for service
• Respond to guest requests, suggest menu items, and promote upselling opportunities
• Manage restaurant telephone calls and email reservations efficiently
• Perform general administrative tasks to support seamless restaurant operations

Requirements:

• At least 1 year of F&B experience; fresh graduates from Hospitality, F&B, or Tourism programs are welcome
• Comfortable working in shifts, including weekends and public holidays
• Comfortable serving non-halal food

Apply Now:

Kickstart your F&B career and join a professional, supportive team!

Send your resume in MS Word format to: Vanessa.chua@crew.sg

Please include your availability, notice period, and expected salary.

* Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)

HRnet Ventures Pte Ltd - CREW by Hrnet

E.A. 24C2435

Assistant Sales Manager

1. Identify, develop, and secure new business opportunities (strong hunter mindset)
2. Build and maintain relationships with existing and potential clients
3. Prepare sales proposals, quotations and presentations
4. Work closely with internal teams to ensure smooth delivery of services
5. Provide market feedback and support sales strategy development

Requirements to be successful for this role

1. Minimum education: Diploma and above
2. Strong command of spoken and written English
3. Prior experience in shipping/marine-related industries is an advantage
4. Willing and able to travel when required
5. Independent, proactive, and results-oriented
6. Strong communication and interpersonal skills

Location: Kaki Bukit / Islandwide
Salary: $2000+ $190 MVC
Working Time: Mon- Fri 8am-5:30pm

Job Scope:

• Deliver parcels and stock

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s P

Location: Walking Distance from Kaki Bukit MRT
Salary: Up to $3000 + Transport Allowance + VB
Working Hours: 5 Days a Week (Standard Office Hour)

Company Overview

A well-established global technology provider specializing in advanced production equipment and technical services for the semiconductor and electronics manufacturing industry, utilizing high-precision Japanese technology. The company offers structured training, overseas exposure, and strong technical support.

Key Responsibilities

• Install, set up, and service semiconductor equipment in Singapore and overseas
• Diagnose and fix equipment issues to minimize downtime
• Handle spare parts and ensure timely replacements
• Travel within Singapore and to countries such as Malaysia, Thailand, and Japan for work and training
• Work closely with customers and internal teams to solve technical problems

Requirements

• No experience required, training will be provided.
• Willing to travel frequently, including mandatory training in Japan (twice a year)
• Strong problem-solving skills with a hands-on approach

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

We are seeking a mission-oriented and proactive Maintenance, Repair and Overhaul Engineer to be a member of our Maintenance, Repairs, Overhauls (MRO) – Engineering team to ensure the smooth functioning of our engineering, quality and reliability processes supporting Ground Support Equipment (GSE) maintenance operations at our customer’s premises, SATS Pte Ltd. You will play a key role in maintaining operational reliability, troubleshooting issues, engaging the customer in technical/engineering issues, and implementing process improvements to enhance efficiency and performance.

You will report to the Operations Manager onsite at SATS Maintenance Centre (SMC) at 34 Changi North Crescent S(499614) based on a 5-day work shift (Monday to Friday), and professionally report to Head MRO-Engineering Department at the company HQ (for support of hydraulic, mechanical and electrical technical matters), with the following responsibilities:

- Troubleshoot, analyse, and resolve technical issues utilizing practical fault tree analysis methodologies to minimize GSE downtime.

- Conduct failure mode analysis and recommend enhance maintenance scheme to improve GSE reliability.

- Communicate with the customers on troubleshooting, failure mode and corrective/preventive actions on technical defects.

- Prepare technical report and presentation deck for submission and presenting to the customer when required.

- Develop, review, and update technical documentation including maintenance manuals, repair procedures, and engineering change requests.

- Perform spare parts obsolescence management which include identifying obsolete spare parts and mitigating risk through monitoring, alternative parts identification and build safety stocks.

- Collaborate closely with operations, quality assurance, and supply chain teams to optimize maintenance schedule planning.

- Respond to urgent technical issues, emergencies during off-office hours and weekends when necessary.

- Ensure compliance with safety, security, and regulatory standards.

Job Requirements:

- Bachelor’s degree in mechanical, electrical, mechatronics, automotive, or related engineering with at least 2 years of working experience OR Diploma in mechanical, electrical, mechatronics, automotive, or related engineering with at least 6 years working experience in automotive, GSE or related field.

- Proven experience in maintenance operations, engineering, or related roles.

- Strong problem-solving, troubleshooting, and analytical skills.

- Excellent communication (written and verbal) and teamwork abilities.

- Excellent collaborative and innovative team culture.

- Conversant in Microsoft office skills: Words, Excel, and Power Point.

- Able to read and understand schematics diagrams (mechanical and hydraulic, electrical is a plus).

- Familiarity with CAD software tools, SolidWorks and hydraulic system software simulation tools is a plus.

Responsibilities

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.
• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Min 2 years of experience in copier/ MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Proficient in MS Office (Excel, Power point), MCSE, HTML 
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview

MOM License: 09C3018

• Issuing of loans and collection of payments. Training provided.
• Attend to clients' enquiries
• Provide good customer service to clients
• Other ad-hoc duties as assigned by superior

Requirements:

• Good communication skills with basic computer skills.
• High attention to details and accuracy.
• Ability to multi-tasking.

Only shortlisted candidate will be notified.