Total 368 job vacancies in PETALING JAYA

• Jawatan: Pegawai Perakaunan/Eksekutif.
• Gaji: RM 2800-3500.
• Location: Kelana Jaya, Petaling Jaya,Selangor.

Mengenai syarikat pengambilan pekerja

Syarikat ini merupakan syarikat penghantaran barang antarabangsa yang mantap, menyediakan rangkaian lengkap perkhidmatan import, eksport dan logistik bersepadu merentasi lima benua di seluruh dunia. Pada masa ini, mereka sedang mencari Pegawai Perakaunan untuk operasi perniagaan Malaysia mereka yang berpangkalan di ibu pejabat perniagaan korporat mereka di Kelana Jaya di Petaling Jaya.

Peranan & Tanggungjawab

Jawatan ini akan merangkumi kedua-dua fungsi Akaun belum bayar dan akaun belum terima.

Sebagai Pegawai Perakaunan, objektif keseluruhan anda adalah untuk bekerjasama dengan pasukan kewangan dengan bertanggungjawab terutamanya dalam pelaksanaan dan pengurusan portfolio AP dan AR harian di jabatan.

Tanggungjawab utama akan melibatkan skop berikut:

-Mengurus pembayaran AP dan mata wang asing.

-Mengurus AR dan kawalan kredit.

-Lejar Am dan penyelarasan kunci kira-kira.

-Berhubung dengan operasi dan jabatan lain untuk mengumpulkan maklumat kewangan dan memasukkan maklumat ini ke dalam sistem operasi dan kewangan.

-Membantu dengan keperluan audit akhir bulan, akhir suku tahunan dan akhir tahun.

-Sediakan jurnal akhir bulan.

-Menyediakan ramalan/analisis aliran tunai setiap hari/bulan.

-Penyelarasan bank, termasuk penyelarasan pelbagai mata wang.

-Memastikan akaun penghutang syarikat dibayar mengikut terma perdagangan.

-Menjalankan pemeriksaan kredit ke atas pelanggan baharu.

-Mengeluarkan penyata bulanan.

-Menyediakan laporan mengenai lejar penghutang.

Keperluan untuk peranan tersebut

-Warganegara Malaysia berumur di bawah 35 tahun.

-Mempunyai kelayakan minimum Diploma LCCI dalam bidang Perakaunan.

-2-3 tahun pengalaman dalam mengendalikan fungsi perakaunan, idealnya dalam industri sektor logistik yang serupa.

-Pengalaman dalam menyelaraskan akaun lejar am dan transaksi mata wang asing akan menjadi satu kelebihan.

-Pengalaman menggunakan CargoWise sebelum ini adalah lebih baik.

-Kemahiran Excel pertengahan.

-Pendekatan kerja yang sangat profesional dan keupayaan untuk mematuhi tarikh akhir yang ketat.

-Mesti mahir dalam Bahasa Inggeris bertulis dan lisan serta fasih berbahasa Inggeris dan berfaedah jika juga berbahasa Mandarin.

Gaji boleh dirunding dan akan berdasarkan pengalaman dan keupayaan calon yang berjaya.

CARA MEMOHON

Calon-calon yang berminat dijemput untuk memohon dengan menghantar salinan resume anda untuk semakan kami. Anda boleh memilih untuk memohon secara dalam talian melalui JOBSTORE dengan mengklik butang Mohon untuk menghantar permohonan anda. Sebagai alternatif, calon boleh menghantar resume mereka kepada kami terus di CHRISJAC melalui e-mel kami di: jobs@chrisjac.com.my

[Dasar penempatan kerja percuma untuk pencari kerja]

Ya, ia adalah percuma sepenuhnya untuk pemohon kerja. Chrisjac tidak mengenakan sebarang caj atau yuran kepada calon yang memohon pekerjaan di bawah perkhidmatan pengambilan pekerja kami. Sila jangan berikan butiran bank atau pembayaran anda semasa memohon pekerjaan di bawah Chrisjac Recruitment.

Untuk lebih banyak peluang pekerjaan, sila layari laman web kami di: www.chrisjac.com.my

Faedah & Kebaikan

• Kod pakaian kasual
• Cuti peribadi
• Budaya terbuka

Key Responsibilities:

• Analyze electronic commerce Gross Merchandise Value, product sales, store traffic, and marketing advertisement performance to identify trends and insights.
• Assist in the execution and monitoring of various digital marketing campaigns.
• Monitor and track sales funnel performance to identify optimization opportunities.
• Analyze the performance of marketing ads across various platforms, reporting on key metrics and suggesting improvements for better ROI.

Project Involvement:

• Conduct detailed analysis of Gross Merchandise Value, website traffic, product data, and customer behavior.
• Support the execution of e-commerce campaigns and product launches.
• Identify actionable trends and opportunities to drive business growth.
• Maintain and update Power BI dashboards, ensuring that the performance are accurately tracked.

Overview / Brief 

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. 

As a Trade Support Analyst for the Cotton Platform, you will be a part of the Global SBS Commercial Service Line Team. Reporting to SBS Commodity Management Operation Manager, this rôle is responsible for providing operational support for the Domestic & International Supply Chain in various scopes including contract management, master data management, commercial invoicing, cash management, stock data reconciliation & declaration, and client service management. This rôle needs to provide support to the Cotton Platform for various markets, mainly Australia, and other important markets (China, etc).  

Main Responsibilities: 

Contract Management: 

• Perform daily trade capture and system entry  

• Perform daily trade confirmation, monitoring, and reconciliation (completeness/coherence check) 

• Perform daily contract document reception/issuing, monitoring, and signature 

• Issue contracts after trades are validated and verify accuracy between contracts issued/received in database; recognize discrepancies and communicate with the trading desk  

• Perform daily price fixation and input in the Front Office System 

• Perform daily price fixation note management 

• Conduct regular contract updates in the Front Office System 

Invoicing and Cash Management: 

• Handle the daily goods’ invoices issuance  

• Handle the daily booking for the secondary costs’ invoices  

• Handle the daily payment request issuance 

• Handle the daily cash collection monitoring by ensuring timely payment of the goods, based on the customers’ orders and forecast, safety stock levels (per customer and/or product) 

• Monitor the daily cash collection monitoring, including checking the invoices (matched or not), reporting cash (received or not) 

• Update the data in the Front Office System 

Stock Data Management: 

• Handle the stock insurance declaration 

• Upload the daily/weekly warehouse report in the Front Office System 

• Perform stock reconciliation against warehouse receipts 

• Maintain/Match cotton batch attributes in Cotton Receiving System (CRS) 

• Maintain and update the specific data delivery in the system, ensuring accuracy of delivery details and preferences 

• Manage individual requirements and order history records 

Client Service Management: 

• Act as the key point of contact on any of the Client’s orders, ensuring proactive and professional communication 

• Manage administrative counterparty requests such as payment status, contracts & invoices documents, account statements reconciliation, etc  

• Address clients’ inquiries and provide order status updates, shipping details, and documentation support 

• Record clients’ claims/complaints and provide feedback after identifying resolution 

• Build and maintain strong relationships with customers, ensuring high standards and satisfaction levels 

Export documents Management  

• Export documents preparation and issuance  

• Export documents checking and validation 

• Export documents Dispatch, status update and filling  

Experiences: 

• At least 3-5 years of relevant working experiences in customer service, order management, supply chain or logistics in a B2B working environment  

• Highly proficient with Microsoft Excel 

• Experience in systems (SAP, trading systems, payment system, etc) is a plus 

• Ability to work in a fast-paced environment and handle a huge volume of requests 

• Ability to prioritize multiple tasks, meet deadlines and propose solutions 

• Ability to work independently and commit OT when required 

• With a financial background are preferred 

Other Soft-skills: 

• Good business acumen and commercial awareness  

• Strong analytical skills with a keen eye for details  

• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues 

• Good communication and interpersonal skills 

• Deliver high performance under tight deadline in a high-pressure environment   

Languages:  

• English (Fluent) 

• Mandarin (Fluent) 

• Additional language in ASEAN is an added advantage 

Academics: 

• Degree in Business/Accounting/Supply Chain/Logistics or related field of study 

Diversity & Inclusion 

LDC is driven by a set of shared values and high ethical standards 

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background. 
 

Sustainability 

Sustainable value is at the heart of our purpose as a company 

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us. 

PURPOSE OF THE JOB

The Marketing & Customer Engagement Specialist is responsible for supporting the planning and execution of customer-focused marketing initiatives that strengthen brand engagement, drive customer loyalty, and contribute to commercial growth. Working closely with internal stakeholders and external partners, the specialist will execute targeted marketing activities, support customer engagement programs, and help translate business priorities into meaningful interactions that increase brand affinity, customer retention, and visitation across online and offline channels.

RESPONSIBILITIES OF THE JOB

• Support the planning and execution of customer engagement and marketing initiatives that strengthen customer relationships, increase brand affinity, and drive repeat visitation and purchases.
• Support the implementation of integrated marketing campaigns, ensuring seamless execution across digital, social, in-store, and other customer touchpoints.
• Coordinate campaign assets, timelines, and stakeholder requirements to ensure campaigns are delivered on time and according to plan.
• Work closely with internal teams and external agencies to support campaign delivery and customer engagement objectives.
• Assist in the development of campaign briefs, communication plans, and post-campaign evaluations.
• Prepare regular reports and insights to evaluate campaign effectiveness and customer engagement performance.
• Support testing and learning initiatives to improve engagement, recruitment, retention, and customer experience outcomes.
• Collaborate with cross-functional teams including Marketing, E-commerce, Sales, Customer Experience, Communications, and Store teams to deliver customer engagement initiatives.
• Coordinate with external agencies, vendors, and partners to ensure deliverables meet agreed timelines, budgets, and quality standards.
• Support administrative processes including purchase orders, budget tracking, campaign documentation, and project coordination.

Get to Know the Role

We are seeking a Senior Analyst, Deal Desk and you will act as a strategic advisor to our regional sales team—structuring complex commercial deals, optimizing end-to-end management processes, and ensuring alignment with corporate profitability targets.

This role reports to the Head of Sales Operations and is fully onsite at the Malaysia's First Avenue Office.

The Critical Tasks You Will Perform

• Deal Structuring & Advisory: Serve as the strategic advisor to regional sales teams on complex deal structures, pricing, and commercial terms to maximize profitability and alignment with corporate goals.
• End-to-End Orchestration: Drive cross-functional alignment (Sales, Legal, Finance, and Operations) to move deals from creation through approval to final closure, resolving exceptions.
• Process Design & Optimization: Improve the regional deal management process to boost governance, and commercial velocity.
• Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
• Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
• Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities.
• Report & Strategy: Translate complex data into clear summaries and recommendations for senior leadership, while mentoring junior team members on deal desk best practices.

Get to Know the Team

1. Clickstream Intelligence Platform (Scribe) is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
2. Customer Data Platform (CDP) enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.

Candidate will be considered for both teams within our org.

Get to Know the Role

We are looking for a Senior Software Engineer for either the Scribe or CDP team that that has multiple different technical stacks:

• Programming Languages: Python, Go, Scala
• Data Streaming & Processing: Kafka, Apache Flink, Apache Spark
• Data Infrastructure & Tooling: Event gateways, Schema validation tools, Instrumentation testing frameworks

You will report to Engineering Manager II in Singapore and work onsite at Grab Malaysia office.

The Critical Tasks You Will Perform

• Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior.
• Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display, and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack, and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

About the Role

This is a dual-channel commercial role responsible for running both the sales and supply sides of Carousell Mobile Malaysia's online operations. You will handle all inbound buyer chats to convert sales, and all inbound supplier chats via Qontak to secure supply collection — then log every conversion in detail into Google Sheets for the operations team to process.

You own the front-end of both channels. Once a supply collection is confirmed, you hand off to the operations team for physical pickup and fulfilment. This role suits someone who is organised, fast with communication, commercially sharp, and takes full ownership of their numbers across both directions.

What You Will Do

Sales — Buyer Chat Handling & Conversion

• Manage all inbound buyer chats across online platforms (Carousell, Lazada, and others)

• Respond promptly and professionally to queries on product condition, warranty, pricing, and delivery

• Convert inbound leads into confirmed sales through clear, persuasive communication

• Handle objections confidently and guide buyers toward a purchase decision

• Identify opportunities to upsell higher-value devices or suggest relevant alternatives

• Execute follow-ups on cold or pending leads to recover lost conversions

• Execute WhatsApp broadcast campaigns to past buyers with relevant offers

Supply — Supplier Chat Handling & Collection Conversion

• Manage all inbound supplier chats via Qontak (Carousell Mobile Sellto, Lazada, and other supply channels)

• Respond to seller enquiries on pricing, device grading, and collection process

• Convert supplier leads into confirmed supply collection appointments

• Coordinate collection handoff to the operations team once supplier is confirmed

• Follow up on pending or uncommitted suppliers to close the supply pipeline

Data Entry & Google Sheets Logging

• Log every sales conversion in detail into the designated Google Sheets tracker

• Log every supply collection confirmation with full details — device info, seller contact, collection date, and status

• Keep all records up to date in real time to enable smooth ops processing

• Flag discrepancies or data issues to the Malaysia lead immediately

Coordination & Reporting

• Coordinate with the operations team (Uze) on fulfilment, delivery updates, and supply collection scheduling

• Flag recurring buyer or supplier issues to management for process improvement

• Track personal conversion metrics across both channels and report weekly performance

Get to Know the Team

The Metrics Platform team is a team within Grab's Data Technology organization, with members across Singapore, Indonesia, Thailand, Vietnam and Malaysia. We build the central platform for metrics that enables Grabbers across the company to define, serve, discover, and consume trusted business and product metrics at scale. Our platform is an important foundational layer for Grab's AI-powered data ecosystem. By making metrics reliable, reusable, discoverable, and served across teams, we help power better analytics, experimentation, automation, and AI-assisted data workflows across Grab.

Get to Know the Role

The Senior Data Engineer role in the Metrics Platform team is a hybrid data and software engineering role. You will be an important member of the team that designs, builds, and operates Grab's metrics platform across metric serving, ingestion, metadata, query generation, platform APIs and several cross platform integrations. You will be responsible from technical design and implementation to rollout and production operations. You will contribute hands-on while guiding engineering quality through design reviews, operational improvements, and collaboration with partner teams.

You will report to the Senior Data Engineering Manager and will be based onsite at our office in Petaling Jaya.

The Critical Tasks You Will Perform

• You will build platform capabilities that help teams model, publish, discover, and consume trusted metrics and data products across Grab.
• You will develop and improve platform services, APIs, metadata systems, query generation, and tooling used by metrics publishers and consumers.
• You will collaborate with engineering, analytics, and data science teams to onboard new use cases and integrate their systems with the metrics platform.
• You will improve the developer and data practitioner experience by building self-serve workflows, automation, documentation, and operational tooling.
• You will operate and optimize the core metrics serving infrastructure, including Apache Pinot, ingestion systems, and related cloud services.
• You will investigate and resolve platform reliability, performance, and correctness issues across the request, query, metadata, and serving layers.
• You will provide technical guidance to engineers and partner teams on platform design, data modeling, integration patterns, and operational best practices.
• You will use AI-powered coding, analytics, and data engineering tools responsibly to accelerate development, debugging, documentation, testing, and data investigation.

Your responsibilities as Assistant Manager, Human Resources will include but not limited to:

Payroll Administration

• Manage end-to-end payroll processing and administration.
• Perform checks for multi-payroll runs, to ensure proper compliance and accuracy in payroll processing.
• Conduct reconciliation of salary, wages and bonuses information to ensure the accuracy of monthly payroll payment.
• Stay updated on relevant legislation, regulations, and trends related to compensation and benefits, and ensure compliance with all legal requirements.
• Maintain accurate employee payroll records in HR systems.

Benefits Management & Administration

• Manage employee benefits programs including insurance, welfare claims, and other welfare initiatives.
• Liaise with service providers for renewals, claims, and policy updates.
• Monitor benefits utilization and recommend improvements where necessary.

Compensation Management

• Assist in the development, review, and implementation of salary structures, grading systems, and compensation frameworks.
• Support annual salary review, promotion and bonus exercises, including data validation and budget tracking and control.
• Conduct market benchmarking and salary surveys to ensure competitiveness.
• Ensure proper documentation and audit trail for all compensation-related decisions

Data Analysis & Reporting

• Assist in annual budget preparation and forecast.
• Prepare reports on compensation trends, headcount costs, incentive effectiveness, and benefits utilization.
• Analyze HR data to support management decision-making.
• Ensure data accuracy and confidentiality in line with PDPA requirements.

Recruitment

• Manage recruitment processes for managerial positions.
• Manage employee master data update in HRIS for managerial positions.

Policies & Governance

• Assist in the development and review of HR policies relating to compensation and benefits.
• Ensure all compensation and benefits practices are audit-compliant and aligned with internal governance standard and business objectives.

Employee Communication

• Respond to employee queries related to payroll and benefits matters.
• Prepare employee communication on compensation and benefits related matters.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Others

• Any other legal assignments requested by the Management from time to time.

About the Role

We are looking for a proactive and detail-oriented Operations / Logistics Intern to support daily operational activities and cross-functional coordination. This role provides hands-on exposure to order processing, logistics coordination, stock monitoring, system updates, and process improvement projects within a multinational corporate environment.

Key Responsibilities

Order & System Support

• Access customer portals and upload customer orders into the Bosch system.
• Upload and update customer forecasts in the Bosch system.
• Ensure accuracy and timeliness of order and forecast data.

Operations & Logistics Coordination

• Communicate and coordinate with internal Bosch production plants regarding orders and delivery schedules.
• Follow up with logistics teams on incoming and outgoing shipments.
• Support coordination of sample deliveries and new project-related shipments.

Inventory & Stock Monitoring

• Support stock level monitoring and tracking against customer demand.
• Assist in identifying potential stock gaps or excess inventory.
• Support reporting related to inventory status and movement.

Project & Process Improvement Support

• Support improvement projects and activities, such as enhancing stock level monitoring and reporting.
• Coordinate and follow up on phase-out projects to ensure smooth transition and clearance.
• Support phase-in activities, including new product introductions and sample deliveries.
• Assist in Accounts Receivable (AR) process improvement projects.

Administrative & Coordination Support

• Support internal company events and coordination activities.
• Assist with general administrative tasks and documentation as required.

Projects Exposure

• Stock level monitoring improvement vs customer demand.
• Phase-out and phase-in project coordination.
• Sample delivery and new project support.
• Logistics and shipment coordination.
• Accounts Receivable (AR) process improvement.
• Internal event coordination.

Get to Know the Team

The Mobility and Supply Strategy team works with stakeholders across all business functions in Grab to drive continuous improvements and lead special projects. The team is responsible to generate business insights and propose data-driven strategic initiatives to grow the business across both Transport and Deliveries.

Get to Know the Role

We're looking for a warm, curious and hands‑on teammate to help shape and scale Grab's mobility products and growth initiatives. Reporting to the Mobility and Supply Strategy Manager, this analyst role blends strategy, analysis and execution — you'll frame problems, build pragmatic strategies, own projects end‑to‑end, and work closely with Marketing, Marketplace, Product and Ops team to launch pilots, learn fast and scale solutions that will benefit our driver-partner and ensuring top notch passenger experience.

If you enjoy turning ambiguity into clear plans, and want visible impact — we want to meet you.

The Critical Tasks You Will Perform

Strategy

• Convert opportunities into clear problem statements and testable frameworks.
• Lead hypothesis‑driven analysis and translate results into concise strategic recommendations and product asks.
• Shape narrative‑aligned summaries and decision‑ready inputs.

End‑to‑end project ownership

• Define scope, build business cases, design pilots, set success criteria and manage timelines.
• Coordinate cross‑functional teams (Product, Marketplace, Marketing, Ops etc.) to execute pilots and rollouts.
• Monitor outcomes, iterate quickly and produce playbooks for scale.

Expansion & scaling

• Identify high‑potential areas and prioritise using data‑driven frameworks.
• Design go‑to‑scale strategies framework and translate pilot learnings into operational playbooks.
• Jointly develop go-to-market plans by collaborating with key stakeholders such as PQX team, Dax comms, Acquisition and Cities team for execution readiness.

Driver Lifecycle Management

• Identifying gaps in the driver experience to ensure continuous contribution on Grab platform
• Synthesize marketplace signals to recommend target segments and suggest different treatments to encourage loyalty

Business analytics & insights

• Conduct focused deep dives into conversion funnels, unit economics, pricing sensitivity and customer segments.
• Build and own simple dashboards for core KPIs (adoption, utilization, contribution margin, activation lift).
• Lead opportunity sizing and ROI analysis to guide prioritization.

Get to Know the Team

The Business Intelligence & Operations Solution (BIOS) team supports Malaysian Operations across two functions: the Business Intelligence arm delivers dashboards and analytics to surface insights that guide operational decisions, while the Operations Solution arm builds automation solutions and streamlines processes to drive efficiency.

Together, we equip the operations team with the tools and data they need to move faster and work smarter.

Get to Know the Role

You will report to the Team Lead of the Business Intelligence & Operations Solution team. This team builds the automation solutions that Malaysian Operations relies on to run efficiently. The solutions involve streamlining workflows and ensuring data flows seamlessly into the tools you build.

This role is based onsite at our Petaling Jaya office.

You will own end-to-end solution delivery: from scoping problems with stakeholders to seeing your solutions adopted in the field. You'll deepen your expertise across solution architecture, data engineering, and the application of AI tools to real operational challenges.

If you enjoy turning messy operational problems into clean, scalable solutions, this role is for you.

The Critical Tasks You Will Perform

• Analyze existing operational processes to identify inefficiencies and areas for improvement.
• Design, develop, and implement solutions to optimize workflows and enhance operational efficiency.
• Utilize Python to automate repetitive tasks and processes, ensuring solutions are robust, scalable, and maintainable.
• Use SQL to extract data from databases as required for processing and operational needs, ensuring data integrity and consistency.
• Document all operational processes, including design, development, and implementation phases.
• Create comprehensive user guides and technical documentation to support the deployment and maintenance of solutions.
• Work closely with stakeholders within MY Operations to understand their needs and develop tailored solutions.
• Provide ongoing support and troubleshooting for existing solutions.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

Get to Know the Team

The Integrity team is dedicated to Trust, Identity, and Safety, safeguarding our users and transactions on Grab. We leverage our datasets to address critical challenges, protecting millions of users and transactions from fraudulent activities, identity compromises, unsafe offline interactions, and harmful platform content. Our core mission involves analyzing ambiguous threat patterns, building anomaly detection, and ideating on new signals to detect risks. To achieve this at scale, we use advanced AI, machine learning, and auto-adaptive systems as powerful tools to enhance our broader risk analysis and decision-making capabilities.

Get to Know the Role

Reporting to the Analytics Manager, you will be an important analytics partner focused on Trust and Safety for a specific Problem Space Team (PST). Your primary focus is to analyze user behavior and product funnels to identify potential risks. You will use our evolving auto-adaptive tools and GenAI capabilities to streamline your daily analytical workflow.

You will base onsite at our Grab Malaysia office.

The Critical Tasks You Will Perform

• Address analytical problems of low to medium complexity, delivering reliable and accurate insights to measure business and product risk performance.
• Analyze user behavior data to identify potential vulnerabilities across different risk domains, including account security, user safety, and content integrity, assisting in the building of anomaly detection systems.
• Ideate on new signals to detect risks, working with stakeholders to develop data-driven rules that mitigate bad actors.
• Use GenAI tools (like Cursor or Gemini) and basic system-thinking to automate routine metric reviews and alerts, freeing up your time for deeper threat investigations.
• Use components of our Auto-Adaptive risk frameworks as tools to help in the operational validation and refinement of safety and risk rules.
• Contribute to foundational data initiatives, such as metric onboarding, data pipeline cleanups, and architectural efficiency, ensuring the data we use for risk detection remains robust and reliable.