Total 9 job vacancies by Frasers Group

Operations:

• Conduct manpower planning for the area according to approved headcount, festive/ high seasons, promotional period etc. Liaise with HR for recruitment and other procedures.
• Ensure all team members observe and practice company’s policies and rules & regulation.
• Monitor overall shop operations and ensure consistency in the standard of retail operations within the Area.
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are handled.
• Manage and monitor product display arrangement as VM guideline.
• Manage and supervise all shop managers in overall daily operations and customer relationship within the area.
• Monitor and follow up with respective departments on various matters to ensure smooth operations within the area.
• Plan and execute stock take (routine, ad-hoc & annual), follow up with relevant investigations & reporting.
• Weekly Effective Communication with shop managers to ensure information, policies, practices, troubleshoots are well informed and supported.
• To ensure all Operational and Customer Service SOPs are followed within the shop.

Sales:

• Analyzing sales data, shop performance in all aspects and update to Line Manager.
• Monitor and ensure Shop Managers implement/execute sales & promotion plans as per guideline.
• Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Provide feedbacks to Line Manager on sales & promotions campaigns' effectiveness.
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience.
• Understand product features and benefits and train your team to maximize sales opportunity.
• Propose sales / promotion ideas to Line Manager to improve sales achievement.
• Understand the retail industry, business challenges, competitors, and customers, with a strong commercial awareness.

Controls:

• Be organized and consistent with daily structure to ensure store within your area meet compliances, customer service and security standards.
• Drive excellent performance on wage controls through floor-based observations and efficient practices.
• Ensure accurate tills report and cash collection within your area.
• Guide the team to work within timeframes set by the business and set realistic expectations.
• Manage compliance with processing of payroll issues and problem-solve effectively.
• Ensure all store schedules in line with store trading patterns and business expectation.
• Monitor stock take process and result to ensure they are within the passing rates.
• Support shop managers within your area to act on suspicious activities within the premises.

Development

• Be self-driven in own personal development and take on developmental feedback constructively.
• Create an environment that encourages and rewards performance fairly and equitably.
• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance.
• Lead, train, motivate and manage outlet team in delivering best services in all departments.
• Plan for development and create a clear team succession plan to encourage next generation and support business growth.
• Work close with L&D team to ensure effective training delivered to your team within the area.

Leadership & Management

• Develop relationships with your store team and ensure everyone is working to the same goals.
• Develop, coach and motive your team to achieve success, holding them accountable where appropriate.
• Inspire your team and act as a role model.
• Participate in recruitment process to identify potential talents for all Supervisors and above positions.
• Lead and work with the team to achieve monthly sales target of the Area.
• Review and appraise staff performance to identify talents and retain staff.
• Take responsibility of your Area and be accountable for any outcomes.
• Work closely with the Line Manager and contribute to the success of  your area as a whole.

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

The Retail Marketing Manager is responsible for the end-to-end management of all retail marketing activities, including planning, budgeting, execution, and continuous improvement to drive retail sales. This role will also lead and supervise the Designers team in producing high quality marketing materials, while ensuring effective collaboration across internal and external stakeholders.

Strategic Planning & Calendar Management

• Develop and manage the annual retail trade calendar
• Plan, strategize, and evaluate retail marketing activations, identifying opportunities for improvement

Campaign & Promotion Management

• Lead the Retail Marketing team in executing strategic retail promotions, campaigns, events, and advertising initiatives with precision and efficiency
• Develop in-store marketing strategies and point-of-sale materials to enhance the customer shopping experience
• Ensure annual sales targets are met through tactical and data-driven marketing strategies

Collaboration & Partnerships

• Build strong working relationships with internal teams and external partners to develop impactful marketing strategies
• Identify opportunities for brand visibility through partnerships and joint marketing initiatives

Budget & Performance Management

• Manage the A&P budget to maximize ROI
• Monitor, analyse, and report on campaign performance, providing data-driven recommendations for improvement

Operational & Team Leadership

• Oversee multiple divisions, including mall marketing, mailroom, and design & creative teams
• Manage day-to-day operational and administrative functions to ensure seamless execution of marketing activities
• Lead, mentor, and motivate the team to achieve departmental goals

Other Responsibilities

• Handle ad hoc tasks and projects as assigned by Line Manager or/and Management

Job Summary:

The Graphic Design & Concept Assistant Manager supports the creative team in developing and executing visual designs that align with the brand’s identity and marketing objectives. This role combines hands-on design work with team coordination, ensuring that creative projects are delivered on time, meet brand standards, and effectively support marketing campaigns, retail promotions, and digital platforms.

Responsibilities:              

As the Graphic Design & Concept Assistant Manager, your responsibilities include, but are not limited to:

Creative Design

• Develop high-quality visual assets for digital, print, retail, and social media platforms.
• Design marketing materials including campaign visuals, advertisements, POSM, in-store displays, banners, and promotional materials.
• Ensure all designs are consistent with brand guidelines and visual identity.
• Adapt global or regional creative assets to suit local market needs.

Project Management

• Assist the Retail Marketing Manager in managing design timelines, priorities, and deliverables.
• Coordinate multiple design projects across marketing campaigns, product launches, and events.
• Work closely with marketing, retail, and digital teams to understand project requirements and objectives.

Team Support & Leadership

• Guide and mentor senior and junior designers.
• Provide constructive feedback to improve design quality and consistency.
• Support the manager in maintaining workflow efficiency and creative standards.

Brand & Creative Direction

• Ensure all creative outputs align with brand tone, positioning, and campaign strategy.
• Contribute ideas for creative campaigns, visual storytelling, and brand innovation.
• Maintain and update brand assets, templates, and design libraries.

Production & Vendor Coordination

• Prepare artwork files for print and production ensuring correct specifications.
• Liaise with external vendors such as printers, production houses, and event fabricators.
• Conduct quality checks on final outputs to ensure high production standards.

Other Responsibilities

Support ad hoc tasks and projects as assigned by the Line Manager and/or Management.

Responsibilities :
• Assist to coach and train sales assistant in products knowledge and customer service standards.
• Assist in achieving monthly sales target of the shop.
• Assist in monitoring stock delivering & processing.
• Assists in stock replenishment activities
• Assists in Stock-take (routine, ad-hoc and/ or annual)
• To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same.
• To assist in product display arrangement and visual merchandising.
• Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations.
• To assist in maintenance and cleaning of shop premises.
• To assist in stock take (routine, ad-hoc & annual) as and when required.
• Update to Shop Manager on staff performance.
• Update to Shop Manager if any Customer feedbacks.
• Implement/execute sales & promotion plans as and when required.
• Any other legal assignments requested by management from time to time.

• Assist in the planning, development, and execution of strategic retail marketing plans aligned with business plans.
• Liaise closely with internal stakeholders and external vendors to ensure timely and effective campaign execution.
• Develop campaign & advertising point-of-sale materials and ensure the timely implementation in retail stores
• Ensuring all in-store screens are updated with the latest content, including managing the media apps
• Manage all in-store posters and ensuring it is timely refresh and up to date
• Assist in mall marketing related tasks including providing promotional social media posts, event set up, advertising space and etc
• Handle all documents related processes including issuing stores guideline, documents, follow up on quotations, invoices and filling
• Check all tray cards/labels request from retail stores report, ensuring all reported issues are solved
• Work closely with mailroom for all in-house print related task including ordering inventories and follow up with suppliers on machinery services
• Assist in monitoring, analysing, and evaluating the effectiveness of retail marketing activities and advertising performance.
• Prepare, compile, and manage retail marketing reports, post-campaign evaluations, and documentation.
• Support budget tracking and cost management for retail marketing initiatives when required.
• Conduct retail stores visit and market survey to stay updated with the latest trend
• Ad hoc tasks as assigned

Your responsibilities as the Property Executive will include but not limited to:

Leasing & Expansion

• Identify and secure suitable retail spaces for the company.
• Source and evaluate potential malls based on footfall, catchment, tenant mix, positioning, and commercial viability.
• Lead and support lease negotiations, including rental structures, commercial terms, incentives, and tenancy conditions.
• Prepare and present leasing proposals, financial justifications, site analysis, and approval papers for management review.
• Support execution of approved expansion plans in line with the Company’s growth strategy.

Market & Site Analysis

• Conduct detailed market and site analysis, including footfall trends, demographics, competitor presence, and sales potential.
• Benchmark rental rates, occupancy costs, and performance metrics against comparable malls and locations.
• Analyse trade areas and catchment profiles (income levels, age groups, spending patterns).
• Provide recommendations on store feasibility, expected sales performance, and risk factors.
• Collect and maintain market intelligence on retail trends, competitor movements, and landlord strategies.

Tenant & Landlord Management

• Act as the key liaison between landlords (mall management) and internal stakeholders.
• Build and maintain strong working relationships with mall leasing teams for current and future opportunities.
• Monitor store performance, including sales productivity, gross turnover rent, and occupancy costs.
• Manage tenancy-related matters such as renewals, rental reviews, variations, and dispute resolution.
• Ensure proper tracking, follow-up, and timely execution of tenancy documentation.

Marketing & Promotions

• Support mall and event marketing initiatives in collaboration with internal teams to drive footfall and sales.
• Identify and evaluate potential advertising and promotional spaces within malls to enhance brand visibility.

Documentation, Reporting & Coordination

• Assist in managing tenancy-related legal documentation in coordination with Legal and Finance teams.
• Maintain accurate leasing data, reports, and dashboards for management review.
• Work closely with Finance, Legal, Operations, and Project teams on tenancies, openings, renewals, and compliance matters.
• Other tasks as assigned by management as and when required.

We’re looking for a Senior Front-End Software Engineer to join our agile, product-aligned engineering teams. This is a senior individual contributor role with clear expectations around technical ownership, engineering leadership, and delivery at scale.

You’ll be front-end focused, playing a key role in shaping the customer experience across our MACH-based digital platform (Microservices, API-first, Cloud-Native, Headless), which powers 70+ websites and mobile applications across multiple Frasers Group brands. Beyond delivery, you will act as a technical mentor for our wider front-end community and a key partner to our Design, Product, and Content teams.

This role goes beyond feature delivery. As a Senior Engineer, you’ll influence technical direction, raise engineering standards, and help teams make better long-term decisions around performance, quality, and maintainability.

Key Responsibilities

• Drive front-end architecture decisions including component design, state management, and application structure.
• Contribute to and influence shared design systems and front-end standards used across brands and squads.
• Lead the design and implementation of complex front-end solutions using modern frameworks (primarily React, NextJS and TypeScript).
• Provide technical leadership through code reviews, mentoring, and pairing; ensuring coding standards are kept while raising the capability of engineers around you.
• Act as a senior technical partner to Product, Design, and Content teams—shaping solutions from discovery through to delivery and providing technical support on how to use certain systems.
• Take ownership of critical customer journeys, ensuring high standards of usability, accessibility, performance, and resilience.
• Build, consume, and evolve GraphQL and REST APIs, contributing to Node.js backend services where required.
• Champion engineering best practices: code quality, testing strategy, performance optimisation, and security.
• Stay ahead of front-end and full-stack trends, bringing informed, pragmatic innovation into the platform.
• Stay active in the tech community, attending conferences and bringing back new ideas and knowledge to the platform.
• Proactively identify technical risks, platform constraints, and opportunities for improvement e.g. CI/CD pipelines, developer experience, and delivery flow.

• Responsible for month-end closing, ensuring accurate financial entries and timely reporting.
• Prepare and submit monthly and quarterly financial reports within deadlines.
• Consolidate and submit Group reporting in compliance with company standards.
• Ensure compliance with accounting standards, tax regulations and company policies.
• Perform AR matching and reconciliation to ensure accuracy and completeness.
• Responsible for E-Invoice reconciliation, consolidation and E-Invoice related matters
• Assist in implementing process improvements and internal controls for efficient reporting.
• Maintain accurate accounting ledgers and perform monthly reconciliations with supporting schedules.
• Prepare and support annual budgets, forecasts, and financial analyses for management.
• Assist in yearly audits, collaborating with internal and external auditors.
• Manage ad-hoc financial projects and reporting tasks as required.
• Perform other duties as assigned by the supervisor.