Total 1,215 Manager level Customer Service job vacancies

Job Overview

We are looking for an experienced Service Delivery Manager to oversee the delivery of managed IT services for complex enterprise accounts. This role is accountable for service performance, financial governance, customer satisfaction, and continuous service improvement.

The successful candidate will act as the primary interface between customers and delivery teams, ensuring services are delivered in line with contractual commitments while driving operational efficiency and long-term account value.

Key Responsibilities

Service Delivery and Governance

• Take end-to-end ownership of service delivery for assigned accounts, ensuring SLA and KPI commitments are consistently met
• Plan, manage, review, and audit service operations to align with customer business requirements
• Standardize and operationalize IT Service Management processes in line with industry best practices
• Identify service risks early and implement mitigation strategies to maintain service stability

Financial and Commercial Management

• Manage service costs, budgets, and financial performance for assigned accounts
• Drive productivity improvements and cost optimization initiatives to improve service profitability
• Ensure compliance with contractual, governance, and regulatory requirements

Customer and Stakeholder Management

• Lead regular operational reviews and service performance meetings with customers, including senior stakeholders
• Act as the primary escalation point for service delivery issues
• Build trusted relationships with customer stakeholders across operational and executive levels

Continuous Improvement and Strategy

• Define and execute service improvement initiatives to enhance quality, efficiency, and customer satisfaction
• Work with internal teams to shape and deliver service roadmaps
• Proactively identify opportunities for service enhancement and innovation

Account Growth and Renewal Support

• Identify opportunities for account expansion, renewals, and value-added services
• Support or lead renewal discussions and new service initiatives using a consultative approach

Requirements

Experience

• Minimum 5 years of experience managing service delivery teams, including team leads and technical staff
• Proven background in IT service delivery or managed services environments
• Experience delivering services across one or more of the following areas:

1. Cloud platforms such as Azure and AWS
2. Enterprise networking environments
3. Server and storage infrastructure
4. IT security services

Service Management and Delivery Skills

• Strong knowledge of IT service delivery frameworks and operational best practices
• Hands-on experience operating within ITIL-based service management models
• ITIL Foundation certification is required

Professional and Leadership Skills

• Strong customer-facing and relationship management capability
• Experience in project delivery and cross-functional coordination
• Exposure to consultative selling or account growth initiatives is an advantage
• Excellent written and verbal communication skills
• Ability to work independently while managing multiple stakeholders and priorities

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be part of a high-performing business team helping advertisers achieve their business goals. Your knowledge of Australia and New Zealand (AUNZ) as a market and Google product solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence, build relations, provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore, uncover the business needs of potential clients and understand how Google's range of ads solutions can grow their business. You set the goal and advise on marketing strategies which will help Google achieve goals, serve as an expert and advocate for advertisers within Google. You will build and manage pipeline of clients working towards strategic objectives and be responsible for collaborating with number of internal stakeholders to maximize the long-term success of these new customers.

Qualifications

Job responsibilities

• Prospect, manage and forecast new business pipelines and opportunities.
• Create compelling presentations and develop strategic solutions to meet customer needs.
• Conduct research and analysis, to develop strategies to address market potential and opportunities for clients.
• Provide excellent client service and partnership to customers and partners.
• Partner with Google’s client on-boarding team to effectively service clients and with cross functional stakeholders across LCS/GCS teams for a one SEA voice on ads.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
• Experience in advertising sales with AU/NZ advertisers and agencies.
• Ability to communicate in English fluently to serve customers in Australia and New Zealand (AU/NZ) and South East Asia and Australia (SEAS) markets.

Preferred qualifications

• Experience in business, media, or advertising.
• Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
• Experience in planning, delivering, and executing marketing campaigns, measurement.
• Familiarity with Google ads solutions and experience in a client facing role.
• Ability to take on test and develop actionable plans and recommendations.
• Ability to operate and grow in a dynamic and fluid environment.

The Restaurant Service Manager is responsible for overseeing daily front-of-house operations, ensuring excellent guest service, supervising staff, and maintaining service quality standards. This role ensures smooth restaurant operations, guest satisfaction, and compliance with hygiene and safety regulations.

Key Responsibilities

Supervise daily restaurant operations and front-of-house staff

Train, schedule, and manage service team including waiters, captains & hosts

Ensure high standards of customer service and handle guest complaints promptly

Coordinate with kitchen team for smooth food service and timely order delivery

Maintain cleanliness, hygiene, and safety standards as per company policies

Monitor inventory for service supplies and coordinate with purchasing team

Manage table reservations, guest flow, and dining room arrangements

Support marketing activities, promotions, and special events

Maintain daily service reports & submit to management

Ensure compliance with food safety and health standards

Maintain proper cash handling and billing processes

Skills & Qualifications

Diploma/Degree in Hotel Management or relevant field (preferred)

3–7 years experience in restaurant/hospitality service supervision

Strong leadership, customer service & communication skills

Knowledge of restaurant operations, POS systems & billing

Ability to manage staff and handle customer issues professionally

Excellent problem-solving and time-management skills

Key Competencies

Customer Service Excellence

Team Leadership & Training

Attention to Detail

Food Safety Standards

Conflict Resolution

Multi-tasking & Organizational Skills

The upcoming Eastern General Hospital(EGH) aims to provide excellent healthcare and promote healing centred aroundeach person. When operational, EGH will provide a comprehensive range ofinpatient and outpatient clinical specialties and healthcare services, coveringemergency, acute and secondary care. EGH’s vision is to be a hospital for thecommunity and a great workplace for staff. It seeks to do so by harnessinginnovative technologies in patient care, journeying closely with patients andthe community to lead healthier and more fulfilling lives, and being anemployer of choice that empowers staff in their careers.

Build a meaningful careershaping the future of sustainable healthcare at EGH. As part of a forward‑looking team, you will contribute to the development,implementation, and governance of policies and operational practices thatpromote long‑term environmental, financial, and system sustainability acrosshealthcare services, in alignment with SingHealth and MOH priorities. This roleoffers valuable exposure to how sustainability is embedded within a hospitalsetting, from supporting policy development and data‑driven initiatives toengaging clinical and corporate stakeholders. Working closely withmultidisciplinary partners, you will help strengthen environmental stewardship,resource resilience, and responsible healthcare delivery, while learning howsustainability supports patient safety, operational efficiency, and long‑termhealthcare resilience.

The role also includessupporting the hospital’s Operational Readiness, Activation and Transition(ORAT) efforts and fostering collaboration across departments to ensureseamless service delivery and organisational resilience.

Requirements:

• Bachelor’s degree in Healthcare Management, Health Sciences or Health Administration preferred
• Relevant internships, project work, or academic coursework in healthcare, sustainability, public sector, or environmental studies would be an advantage
• Candidates with more years of experience will be considered for the Assistant Manager role
• Knowledge in ESG principles, sustainable healthcare or green hospital concepts, high level net‑zero or decarbonisation goals would be a strong advantage
• Knowledge & skill in design thinking, change management, project management, process technology adoption methodologies, would be an advantage
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated, attention to details and action-oriented with excellent planning and analytical skills
• Ability to work under pressure and adapt to challenging conditions
• Proficient in Microsoft Word, Excel and PowerPoint

Salary: $5000 – $5500 (Depends on experience)

Working Days & Hours:
Shift work from 11am – 10pm (8 hours per day)
6 days off per month

Location: MBS

Responsibilities:

1. Plan and direct food preparation and culinary activities in the kitchen.
2. Modify menus or create new ones that meet quality standards.
3. Estimate food requirements, which include food or labour costs budgeting as set by Management.
4. Recruit and supervise kitchen staff and schedule them according to operational needs.
5. Ensure kitchen staff adheres to recipes and serving portions correctly.
6. Motivate and coach staff to perform better in their respective roles.
7. Arrange for equipment purchases and repairs.
8. Perform administrative duties.
9. Support any other relevant business duties and responsibilities as and when assigned by the Owner.

Requirements:

• Min Diploma or equivalent with 10 years of relevant experience in Culinary in a full-fledged kitchen setting.
• Possess food hygiene and safety certification.
• Able to work on rotating shifts, weekends & public holidays.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Location: Near to One-North MRT
• Working Days: Mon - Fri | 9:30AM-630PM, with 1hr for lunch
• Salary : $3000 - $5000 (Depends to experiences)

Job Description

• Take full ownership of front desk, office administration, and daily office operations.

• Handle reception duties, including calls, visitors, couriers, and general enquiries.

• Manage office maintenance and vendor coordination, ensuring smooth day-to-day operations.

• Provide comprehensive administrative support, including filing, documentation, scheduling, and meeting arrangements.

• Support the Director directly on business coordination, calendar management, travel arrangements, and occasional personal matters.

• Liaise with external vendors, building management, and service providers.

• Handle ad-hoc tasks and ensure all office matters are well managed.

Requirements

• Proven experience in office administration / office management / executive assistant roles.

• Prior exposure to financial services / fintech environment is an advantage, but not mandatory.
  

  The Supreme HR Advisory Pte. Ltd || 14C7279

  Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Join a firm with strong market position & customer experience
• 6 months contract with chances of extension/conversion

About Our Client

My client is a life insurance provided by a well-established organisation in the financial services industry, known for its commitment to innovation and excellence. Operating at a significant scale, the company provides a comprehensive range of services, including insurance, to its clients.

Job Description

• Lead and manage end‑to‑end project scope, governance, and delivery outcomes across multiple workstreams.
• Identify operational pain points and redesign processes and system workflows
• Convert customer feedback, complaints analysis, and journey data into actionable enhancements that improve service quality
• Collaborate closely with internal stakeholders to align priorities and resolve obstacles.
• Uphold regulatory, risk, and compliance standards across all project activities; maintain comprehensive documentation

The Successful Applicant

• Experience in service improvement project management within the financial services industry.
• A degree in a relevant field such as business, finance, or project management.
• Related project management certifications will be advantageous.

What's on Offer

A exciting opportunity to take charge of service improvement projects within a firm with strong market position

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-032026-6983376

Phone number

+65 6541 9926
Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Job Responsibilities:

1.     To coordinate and expedite the flow of work and spares within or between departments of an establishment according to aircraft schedule.

2.     Support technical crew and liaise with specialized staff in various departments to ensure smooth and timely completion of planned tasks.

3.     Duties include reviewing and distributing production, work and flight schedules.

4.     Conferring with department supervisors to determine the progress of work and completion dates.

5.     Compile reports on the progress of work and check inventory levels.

6.     Answer to customer queries.

7.     Any other duties as assigned by the supervisor.

Job Requirements:

1.     Min. Diploma in Aviation/Aircraft Management or equivalent with 2 years of working experience in the similar role in aviation industry.

2.     Able to read and understand engineering drawings.

3.     Must be proficient in Microsoft Excel, Word, and Outlook.

4.     Able to communicate effectively verbally in writing in standard English.

5.     Able to work rotating shifts, including weekends and public holidays.

Office Manager / Executive Assistant

• Location: Near to One-North MRT
• Working Days: Mon - Fri | 9:30AM-630PM, with 1hr for lunch
• Salary : $3000 - $5000 (Depends to experiences)

Job Description

• Take full ownership of front desk, office administration, and daily office operations.

• Handle reception duties, including calls, visitors, couriers, and general enquiries.

• Manage office maintenance and vendor coordination, ensuring smooth day-to-day operations.

• Provide comprehensive administrative support, including filing, documentation, scheduling, and meeting arrangements.

• Support the Director directly on business coordination, calendar management, travel arrangements, and occasional personal matters.

• Liaise with external vendors, building management, and service providers.

• Handle ad-hoc tasks and ensure all office matters are well managed.

Requirements

• Proven experience in office administration / office management / executive assistant roles.

• Prior exposure to financial services / fintech environment is an advantage, but not mandatory.