Total 1,244 Manager level Customer Service job vacancies

• You will oversee and maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Guide ward nurses on daily ward nursing duties and over see them
• Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results
• Provide guidance for incident management and manage overall incident tracking for trend/pattern analysis
• Other duties assigned by DDON / DON

Requirements:

• Candidate must possess at least a Degree in Nursing
• Registered with Singapore Nursing Board

To submit your application, please apply online apply@rn-care.com or call +65 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

Product Support Front Office:

• Manage technical inquiries on DISS Monitor L2, providing high-level technical support to importers within APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved
• Monitor and assess the quality of DISS tickets received using the evaluation tool
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

Technical Problem Investigation:

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• Initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered
• Monitor product quality performance in the region and report deviations to Audi AG

Product Support Back Office & Fault Elimination Process:

• Monitor product quality performance by analysing monthly data from Tableau/AQUA/SQA,FFP & if necessary warranty reports to identify new technical problems in the region and report deviations to Audi AG and the importer
• Initiate affected markets to kick off fault elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

Product Support Coordination & Escalation:

• Arrange meetings/conferences with importers for technical discussions
• Centrally coordinate and manage technical topics by escalating/de-escalating topics within APAC region to PQF/FQK/QuK/BPD committees, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

Competency Identification and Development:

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training
• Provide high-level trainings to enhance competence levels at identified importers

Training/Qualification/Conference:

• Actively organise and prepare technical training/qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

Market Steering and Mentorship:

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor and review the development of importer’s KPI performance (STLI) for mentored markets, coordinate coaching and analyse reports/data as needed
• Support the Process analysis function as required to identify gaps or areas of improvement with importer standards regionally and occasionally globally

Requirements:

• Post-secondary qualification is desirable, with an engineering diploma or degree being advantageous but not mandatory
• At least five to eight years in the car repair industry, holding positions such as Mechanic, Workshop Manager, Foreman or Service Advisor
• Excellent communication and presentation skill with adequate experience in steering and managing multicultural markets
• Fluent in English is required and proficiency in German is highly advantageous
• Experience in moderating workshops and seminars, delivering trainings to importers globally
• Self-motivatedindividual that can work with high independency, able to travel internationallyand sometimes at short notice

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job scope

• Proactively engage with guests, showing genuine interest in their preferences to deliver memorable dining experiences.
• Manage and supervise daily restaurant operations to ensure seamless and efficient service.
• Uphold excellent standards of cleanliness, food quality, and ambiance, demonstrating strong attention to detail.
• Track inventory levels and liaise with suppliers to ensure timely stock replenishment.
• Lead recruitment, training, and motivation of team members to build a positive, high-performing, and collaborative work culture.
• Collaborate with the kitchen team to streamline workflow, manage inventory, and maintain consistent food quality.
• Take responsibility for the outlet’s P&L, monitoring revenue, expenses, and profitability to meet financial goals.

Requirement

• Minimally 2-3 years experience in F&B industry
• Able to work until midnight
• Worked as a Restaurant Manager
• Skilled in overseeing outlet P&L, ensuring strong financial performance and profitability

To submit your application, please apply online apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a dynamic and experienced candidate to focus on business development and partnership opportunities to drive our growth strategy and expand our market presence for executive education in the leadership and organization development space. The individual will support the Head of Strategic Partnerships. This role requires a proactive leader with a strong track record in sales, business development, and relationship management. The successful candidate will collaborate closely with internal teams and external partners to identify opportunities, negotiate deals, and foster long-term relationships.

Note: this is a one-year contract position.

KEY RESPONSIBILITIES:

• Strategic Planning: Develop and implement strategic business development plans to achieve revenue targets and expand market share.
• Partnership Development: Identify, evaluate, and establish strategic partnerships that align with business goals and enhance product/service offerings for executive education. Acquisition of new accounts.
• Market Analysis: Conduct market research to identify trends, competitive landscape, and potential growth opportunities.
• Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction.
• Negotiation and Closing: Negotiate contracts and agreements with partners and clients to secure favourable terms and conditions.
• Collaboration: Work closely with marketing, product development, and other internal teams to ensure alignment and execution of business development initiatives.

PROFESSIONAL QUALIFICATIONS AND SKILLS

• Degree holder with at least 8 years or more of experience in related roles.
• Deep experience in outreach and client acquisition relationship management, sales & marketing, and the ability to support programme design, proposal development, operational execution, and delivery.
• Must possess the ability to embrace ambiguity; be initiative-taking, independent, and able to perform tasks with minimum supervision; have a positive can-do attitude and be a team player.
• Must be an excellent communicator with an extremely high degree of proficiency in English.
• An enquiring mind; the incumbent should be an out-of-the-box thinker who is not afraid to challenge conventional wisdom to create new knowledge that is relevant in today’s fast-evolving marketplace.
• Effective communication and interpersonal skills to interact with line as well as senior internal and external stakeholders via direct outreach and through networking.
• Comfortable working in a flat organization with minimal hierarchy, the incumbent must be enthusiastic about the non-profit sector and be a self-starter and a doer.

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Why Join Us

This role offers a unique opportunity to build and shape a new Developer Platform Support function from the ground up. You’ll have meaningful influence over how Cloudflare supports developers globally, while working closely with world-class engineers and product teams. If you’re excited by technical depth, people leadership, and building something new, this role offers both impact and growth.

RESPONSIBILITIES

·       Oversee the service team’s daily operations.

·       Provide guidance, coaching, mentoring and motivating the team members.

·       Supervise and manage service recovery process to drive customer satisfaction level.

·       Actively lead and participate in process and system improvements, identify areas for continual improvement and business process re-engineering.

·       Evaluate and monitor of contractors’ performance and KPIs.

·       Provide service support and propose recommendations and resolve product quality issues for overseas distributors.

·       Setting and monitoring of KPIs, budget and cost control.

·       Generation of reports.

REQUIREMENT

·       Degree in Engineering or related discipline.

·       Min 8 years of experience in after sales management industry with 3 years in supervisory role.

·       Strong knowledge in Home Appliances and Audio Visual products.

·       Sound knowledge in vendor management and call centre operations.

·       Proficient in MS Office applications.

·       Customer Service oriented.

·       Good interpersonal, negotiation, presentation, and communication skills.

·       Strong analytical skills – able to demonstrate logical thought process, meeting customer demands and expectations.

·       Strong in project management and able to work under pressure in a fast pace environment.

·       Able to travel as and when required.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

Responsibilities:

·      Able to perform skin and body analysis for new and existing customers.

·      Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc.

·      To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.

·      Makes professional recommendations on products, treatments and service packages to customers.

·      Responsible for staffing, staff development and training.

·      Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation.

·      Arrange training programs and skill upgrading courses for company staff.

·      Responsibly for Sales and achieving Sales KPI and target.

·      Regularly evaluates business processes, procedures and systems, makes recommendations as necessary.

·      Manage customers complaint on a timely manner.

Requirement:

·      Qualified with working experience, preferably in relevant industry.

·      Willingness to learn and demonstrates a positive working attitude.

·      Well-groomed, hygienic, and presentable at all times.

·      Experience in beauty services.

• Lead a cluster-wide recruitment function within a talent acquisition and workforce development team, overseeing strategic workforce planning initiatives.

• Partner closely with clinical leaders and institutional HR teams to deliver innovative staffing solutions and ensure a sustainable pipeline of nurses, pharmacists, and allied health professionals across multiple healthcare institutions.

• Develop and execute a compelling employer branding strategy to position the organisation as an employer of choice in the healthcare sector.

• Design and implement progressive recruitment strategies, policies, and processes to attract high-quality healthcare professionals.

• Collaborate with key stakeholders to conceptualise and pilot creative recruitment initiatives, expanding and diversifying talent sourcing channels.

• Provide regular recruitment analytics, insights, and performance reports to senior management and stakeholders to support data-driven decision-making.

  Requirements

• Recognised degree in any discipline.

• Minimum of 8 years of relevant Human Resources experience; prior experience in healthcare talent acquisition will be a strong advantage.

• Strong communication and interpersonal skills, with a proven ability to build credibility and influence across organisations.

• Independent, resourceful, and collaborative team player with the ability to work effectively in a fast-paced environment.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

What You Will Do

• Act as the focal point for all AOG-related matters, responding promptly to notifications and initiating the necessary protocols.

• Initiates immediate contact (phone call) with P&WC personnel during AOG or urgent situations.

• Accurately assesses the customer's needs and requirements.

• Provides logistical and commercial support for service-related problems encountered in operation of P&WC engines.

• Collaborate with cross-functional teams, including maintenance, operations, logistics, and quality assurance, to ensure a coordinated and efficient response to AOG events.

• Acts as liaison between CFirst and the appropriate internal groups: Spare Parts, rental engines, MRT, Programs, DAA, PPH, warranty, publications, service investigation, executive team, etc.

• Always work to provide the best return to service plan to P&WC customers

• Establish and maintain effective communication channels with internal and external stakeholders, including airline operations, maintenance teams, suppliers, and regulatory authorities.

• Ensure clear, timely, and concise communication of AOG status, progress, and resolution timelines to all involved parties until the aircraft has returned to service

• Maintains a high standard of etiquette and protocol with the customer during any form of contact.

• Coordinate the allocation of resources and ensure that they are deployed in a timely manner to expedite the troubleshooting and repair process.

• Liaise with maintenance providers, part providers, and replacement asset provider to secure necessary manpower, parts, expertise, engine, and support.

• Maintain accurate and up-to-date records of AOG events, including timelines, actions taken, and resolutions achieved.

• May be responsible to conduct and lead the CFirst AOG meeting on each business day.

• Responsible to generate and issue the CFirst AOG report on each business day.

• Effectively document and manage events with CRM (Customer Relationship Management) system for all customer interactions, including commitments, timelines, actions taken, and resolutions achieved from initiation to closure.
  

  Qualifications You Must Have

  • Bachelor’s degree in engineering or business or related field.

  • 5 years of customer account or program experience in the aerospace industry or in a logistics environment.

  • Proven ability to excel in fast-paced environments managing high volumes of calls, emails, and competing priorities with accuracy and composure.

  • Strong proficiency navigating multiple enterprise IT platforms (e.g., CRM, SAP, Outlook) with the agility to quickly learn new systems.

  • Customer-focused professional with a strong sense of urgency, sound judgment, and excellent decision-making and problem-solving skills.

  • Proactive “go-getter” with a results-driven mindset; hands-on experience in assembly, inspection, or engine/APU maintenance is an asset.
    

  Qualifications We Prefer

  • Experience in the Aerospace and Aero Engine knowledge.

  What We Offer

  • Career and skills development opportunities.

  • Employee scholarship program for further education.

  • Comprehensive health, medical and dental benefits.

  • On-the-job training and in-house/external certifications.

  • Competitive renumeration package.

  • Allowance and overtime benefits where appliable.

  • Company transport provided.