Total 12,113 Others level Customer Service job vacancies

About ARCC

The Singapore National Employers Federation's (SNEF) Advisory, Resource and Consultancy Centre (ARCC) serves as a one-stop platform for advisory, consultancy, and workforce transformation support for employers. ARCC supports employers in navigating Singapore's evolving employment landscape by providing practical guidance on employment law, strategic human resource management, workforce transformation, and progressive workplace practices.

Job Purpose

The Executive will support ARCC's efforts to strengthen employers’ Human Resource (HR)capabilities through the development of practical HR resources, employer advisory support, outreach initiatives, and operational administration. The role offers opportunities to work on a broad range of employment law, human capital, and workforce transformation topics while contributing to thought leadership initiatives that support Singapore employers.

Key Responsibilities

Research and Content Development

• Conduct research on employment legislation, workplace policies, HR trends, and workforce transformation initiatives.
• Draft employer advisories, guidance notes, articles, and thought leadership materials on Employment Act, workplace regulations, and emerging HR issues.
• Develop practical resources such as play books, toolkits, case studies, templates, and best practice guides for employers.
• Support the preparation of presentation materials, reports, and briefing papers for internal and external stakeholders.

Employer Advisory and Engagement

• Serve as a first point of contact for employer enquiries relating to grants and other available support schemes.
• Triage and assess enquiries, providing preliminary guidance and escalating complex cases to relevant departments where appropriate.

Marketing and Administrative Support

• Assist in developing marketing materials and social media communications
• Coordinate outreach efforts (webinars, workshops, and employer engagement activities) to increase awareness and adoption of ARCC programmes
• Support project management and administration for ARCC initiatives.
• Assist with reporting, stakeholder coordination, scheduling, and other administrative duties as required.

Requirements

• Degree in Human Resource Management, Business, or a related discipline.
• Preferably 1–3 years of relevant working experience. candidate with no experience may be considered.
• Strong writing, research, and analytical skills, with the ability to translate complex concepts into practical guidance.
• Good communication and stakeholder engagement skills.
• Meticulous, organised, and able to manage multiple projects concurrently.
• Proficiency in Microsoft Office applications.

The perfect candidate for this job will have excellent communication andcustomer service skills, the ability to stay calm under pressure, and theability to work independently.

Responsibilities:

• Interact with customers in a friendly and professional manner.
• Handle customer inquiries and complaints.
• Provide customers with information about products and services.
• Process customer orders and payments.
• Update customer accounts.
• Resolve customer service issues.
• Refer customers to other departments as necessary.
• Maintain confidentiality of customer information.

Qualifications:

• Relevant experience as a customer service or related role
• Excellent communication and interpersonal skills
• A positive, can-do attitude
• The ability to stay calm under pressure
• Basic computer skills

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

The Principal Customer Success Manager (CSM) partners closely with sales and cross-functional teams to ensure LinkedIn’s global clients achieve significant return on their investment and realize value with their Hiring Solutions. This includes creating holistic strategies that drive engagement, optimization and innovation across large multi-national organisations.   

The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring solutions. 

Responsibilities  

• Proactive ownership and management of key customer moments in a manner that establishes credibility and trust as a business advisor to assigned customers.

• Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.

• Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Value Reviews.   

• Create and execute large solution implementations, tying back to customer objectives and success criteria, ensuring user adoption at scale.   

• Robust understanding of LinkedIn’s Talent Solutions and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs.   

• Act as a change agent for internal (systems & process) and external (product & workflow) change. 

• Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers. 

• Proactively identify business gaps and take ownership to lead or contribute to cross-functional global projects leading to solutions that up-level the Customer Success Organization and increases customer value delivery.

• While this role does not own quota associated with renewal or growth, you are accountable for the success of the partnership as measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer, and growth opportunities identified.    

• Up to 30% travel may be required.  

Qualifications

Basic Qualifications:  

• 8+ years of experience in any of these areas: HR Consulting, Learning & Development, Talent Management / Recruiting, Customer Success, Account Management, Product Management/Adoption. 

• Business proficiency in Korean as this role would require engaging with Korean-speaking customers. 

Preferred Qualifications:  

• Experience in talent acquisition, recruiting, applicable talent experience, sales, account management and product enablement.

• Expert interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges at all levels at the client side, including executive level. 

• Advanced organization, project management, and time management skills.  

• Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value.

• Influential verbal and written communication skills, including expertise in presenting to both small and large audiences.

• Expert understanding of Sales concepts and Software as a Service.

• Proven ability to influence through empathy, negotiation, and consensus building.

• Bachelor's degree or equivalent practical experience.

Suggested Skills   

• Customer Retention Management 

• Learning Agility 

• Change Management 

- 1-year contract

- Up to $5,000

- Mon – Fri: 8am–5:30pm

- Tuas (Shuttle service provided) and various sites as assigned

Responsibilities:

The Underwater Sonar Field Engineer is responsible for the installation, commissioning, maintenance, troubleshooting, and lifecycle support of underwater sonar and acoustic sensor systems deployed at sites. The role requires strong hands-on technical capability in sonar, underwater acoustics, electronics, and system integration, with the ability to operate independently in challenging field environments. The engineer will work closely with customers, shipyard teams, and internal engineering groups to ensure safe, reliable, and optimal sonar  system performance.

• Install, configure, commission, and test underwater sonar systems, including transducers, arrays, processing units, interfaces, and associated power and UW network infrastructure within the system is operational and serviceable at sites. 
• Coordination with Authority to perform routine, corrective, and preventive maintenance on sonar and underwater acoustic systems to ensure operational availability and system reliability 
• Diagnose and troubleshoot sonar system faults spanning hardware, cabling, connectors, acoustic sensors, signal conditioning units, and embedded software to minimise system downtime. 
• Support system integration, alignment, calibration, and functional verification of sonar systems, including during upgrades, retrofits, or system modifications. 
• Conduct on-site testing, verification, and acceptance activities, including system health checks, operational testing, and post-maintenance validation. 
• Provide technical support, operational guidance, and basic training to customers, operators, and end-users on sonar system operation and maintenance. 
• Prepare accurate service reports, fault findings, maintenance records, and configuration documentation in accordance with quality and contractual requirements. 
• Adhere strictly to company policies, maritime safety regulations, electrical safety standards, and oƯshore work procedures,including work on vessels and restricted coastal sites. 
• Liaise with OEM and Vendors to resolve technical issues where applicable.

Period:

• 1-year contract 
  

Salary:

• Up to $5,000
   

Working hours:

• Mon – Fri: 8am–5:30pm 

Location:

• Tuas (Shuttle service provided) and various sites as assigned  

Requirements:

• Degree/Diploma/ITE in Engineering in Electronics or equivalent 
• Min 2 years’ experience in providing maintenance service 
• Able to perform 24/7 stand-by and attend to system faults within the respond time and resolution time 
• Able to work outfield on site 
• Good team player and yet able to work independently. 
• Possession of a valid Class 3 driving license would be advantageous​ 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891
T: 6337 3183 | W: www.successhrc.com.sg 

Are you passionate about laboratory operations and scientific processes? Join a dynamic healthcare and life sciences environment where you can contribute to accurate testing, sample processing, and meaningful laboratory activities.

Responsibilities:

• Perform laboratory tests and support pre- and post-analytical processes to ensure accurate and reliable results
• Prepare, label, handle, and process specimens and samples according to established procedures
• Operate and maintain laboratory equipment such as centrifuges, pipettes, pH meters, and other analytical instruments
• Record, document, and manage test results and laboratory data accurately
• Follow laboratory protocols, safety guidelines, and quality standards
• Maintain a clean, organised, and well-stocked laboratory workspace
• Support daily laboratory operations and administrative tasks where required
• Rotate across various laboratory departments, including Microbiology, Hematology, Blood Banking, Immunology, Clinical Chemistry, Molecular Biology, and Cytotechnology

Requirements:

• Minimum Diploma in Clinical Laboratory Technology, Biotechnology, Biomedical Science, or related disciplines
• Strong attention to detail with good numerical and data handling skills
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Able to work independently while following established procedure

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Lab Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Field Service Technician (Repair, Maintainance, travel islandwide from Bugis)

Job Responsibilities:

• Response to all equipments faults arriving onsite at equipment location
• Conduct preventive maintenance per checklist and schedule
• Conduct tools check before start work
• Able to troubleshoot and perform corrective maintenance for minor equipment faults
• Update maintenance record for PM carried out

Job Requirements:

• N level/ NITEC/Higher Nitec/Diploma in Mechanical/Electronics/Electrical Engineering
• Ability to use Schematics Diagram for troubleshooting, or repair the mechanical componets
• Understanding of computers, operating systems and network knowledge is a plus
• Class 3 Driving License is a plus

We regret that shortlisted candidates will be notified.
Registration No.: R1980765
EA License No.: 02C3423

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities includes:

• Responsible for daily operation and will assist Manager with daily operation.
• Serve food and beverages in a cheerful and professional manner.
• Demonstrate clear communication with customers.
• Perform other duties assigned by the Manager.

Job Requirements:

• Able to work in a fast-paced and exciting environment.
• A responsible team player with a positive attitude.
• Able to work shifts, including weekends and Public Holidays.
• Good knowledge, technique and passion for food and beverage.
• Relevant experience preferred.

For interested applicant, kindly email us at info@dozo.com.sg for interview.

Here's the JD for a Software Support Executive, aligned with Amber Creative's positioning:

Company OverviewAmber Creative is a full-service digital agency in Singapore offering web and mobile development, UI/UX design and generative AI services to create user-centric, innovative digital solutions.

Job SummaryWe are seeking a detail-oriented and client-focused Software Support Executive to provide technical support, troubleshoot software issues, and ensure seamless day-to-day operation of digital products and platforms for our clients. The ideal candidate is a strong communicator who can bridge the gap between technical teams and end users, and is comfortable working in an AI-augmented support environment.

Responsibilities

• Serve as the first point of contact for client-reported software issues, handling inquiries via ticketing systems, email, and messaging platforms promptly and professionally
• Diagnose, troubleshoot, and resolve software bugs, configuration issues, and user errors across web and mobile applications
• Escalate complex or unresolved issues to development and engineering teams with clear, well-documented bug reports and reproduction steps
• Monitor and manage the support ticket queue, ensuring SLAs are met and clients are kept informed of progress throughout issue resolution
• Conduct user acceptance testing (UAT) coordination and assist clients through software releases, updates, and go-live transitions
• Create and maintain support documentation including FAQs, user guides, troubleshooting runbooks, and known issue logs
• Liaise with project managers and developers to relay client feedback and surface recurring issues that may indicate systemic defects or UX gaps
• Assist in onboarding new clients to platforms by delivering training sessions and walkthroughs
• Use generative AI tools to draft support responses, summarise ticket histories, and produce client-facing documentation more efficiently
• Identify patterns in support requests and proactively flag improvement opportunities to the product and development teams
• Maintain accurate records of all support interactions, resolutions, and escalations for reporting and continuous improvement

Required competencies and qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
• 1–2+ years of experience in a software support, helpdesk, or technical customer service role
• Solid understanding of web and mobile application fundamentals, including basic familiarity with HTML, APIs, and databases
• Experience working with ticketing and project management tools such as JIRA, Freshdesk, Zendesk, or equivalent
• Strong written and verbal communication skills with the ability to explain technical issues clearly to non-technical users
• Systematic troubleshooting approach with strong attention to detail and follow-through
• Ability to manage multiple open tickets and competing priorities without dropping the ball

Preferred competencies and qualifications

• Experience supporting SaaS platforms or client-facing digital products in an agency or managed services environment
• Familiarity with software development lifecycles (SDLC) and agile delivery practices
• Working knowledge of generative AI tools (e.g. Claude, ChatGPT) for support workflow augmentation — drafting responses, summarising threads, generating documentation
• Basic scripting or SQL knowledge for log analysis and data lookups
• Understanding of data privacy and security best practices relevant to client data handling (PDPA compliance a plus)

• Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts.
• Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.

Customer Quality Liaison

• Act as the primary contact for customer quality-related inquiries and complaints
• Coordinate resolution of customer issues through root cause analysis and corrective actions

Quality Control Oversight

• Monitor inspection and testing procedures are followed
• Monitor product conformance to IPC and customer-specific standards

Documentation & Compliance

• Maintain quality records in accordance with ISO 9001 and internal QMS protocols
• Prepare and submit quality reports to customers and internal stakeholders

Process Improvement

• Identify recurring quality issues and lead initiatives to improve manufacturing pro
• Support implementation of Problem-Solving methodologies

Audit & Review

• Participate in internal and external audits
• Ensure readiness for customers and regulatory inspection

Training & Support

• Provide guidance to production teams on quality standards and procedures
• Assist in onboarding new staff with QA related training
• Support new product introduction (NPI) with quality input and validation

Requirements:

• Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment
• Min 2 years of experience in Quality Assurance activities/operational
• Good communication, report writing and presentation skills
• Good analytical skills with ability to work effectively
• Independent, decisive and good at problem solving
• Able to adapt in a fast-paced environment
• Preferred with knowledge of PWB manufacturing processes
• Proficiency in Microsoft Office

5 days' work week
Electronics MFG Industry
Loyang Area

Interested candidates, please forward a detailed resume and email to audris@alignrecruitment.com.sg

Align Recruitment Pte Ltd

License No: 20C0253

Attention: Pan Hong (Reg No. R2094728)

New Life Student Care is catered to Primary school-going children, aged 7 – 12. Our mission is to mentor children to become disciplined and confident individuals by providing holistic engagement at our centres.

We are seeking dedicated and passionate individuals who enjoy working with children and partnering with parents, volunteers, and other stake holders to support their development.

Responsibilities

·           Classroom Management: Supervise and guide students with their homework, ensure safety and well-being.

·           Activity Planning: Plan, implementation, and evaluate programmes and activities.

·           Stakeholder Partnerships: Communicate effectively with colleagues, caregivers, and volunteers; build positive relationships with children, parents, and stakeholders.

·           Administrative Duties: Attend to enquiries, maintain proper records, prepare reports.

 Requirements

·           Minimum Polytechnic Diploma with two years of relevant experience

·           Possess primary school content knowledge for homework guidance

·           Passionate and committed to connecting with children and families

·           Service-oriented with strong interpersonal and communication skills.

·           Proficient in English and Mandarin

·           Team player and adaptable to changes

·           Energetic, responsible, organised and ethical

·           Work location: Teck Whye

·           Work Hours: 26-hour work week (4 days x 5 hrs + 1 day x 6 hrs)

Teacher and Curriculum Specialist (Enrichment Centre)

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Tuesday to Saturdays [Must be comfortable working 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)]
Salary: $3500 - $5000

Job Description

• Deliver lessons of up to 10 – 12 classes per week. 
• Display classroom delivery skills aligned to centre’s suggested methodology and housestyle.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required administrative responsibilities efficiently (attendance taking, checking students’ files etc)•
• Able to arrange “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Attempt to ensure that students are consistently making reasonable progress in the programme; every student matters. 
• Connect to students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Attend level meetings/subject sharing sessions organised by the Company when required, to keep abreast of curriculum expectations.
• Attend observation sessions and/or co-teaching sessions as arranged by the Company for training purposes. 
• Participate in level meetings/subject-sharing sessions when required.

Job Requirements

• Bachelor’s Degree holder and above or equivalent
• Familiar with the latest MOE syllabus
• Comfortable to use Zoom and online portal
• 2 to 3 years of teaching experience
• Able to commit long-term (at least one full academic year)

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are hiring 1 Year Scientific Support Services, Central Stability HPLC to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Perform stability placement and pull from CTCH chamber and management of CTCH

• Perform chemical analyses for product stability assessments, research and development, and quality investigations using instruments such as HPLC, GC, FTIR, and Autotitrator.

• Support testing for various parameters including Piroctone Olamine, Zinc Pyrithione, Menthol, Fatty Acids, Glycerine, Triclocarban (TCC), and Salicylic Acid.

• Perform testing on internal raw materials, unfinished, and finished products, including the preparation of samples, standards, buffers, and mobile phases.

• Support ad-hoc testing requests, including FTIR and C2PM3 analysis (training will be provided if needed).

• Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).

• Maintain, troubleshoot, and ensure accurate operation of lab equipment; call out issues to equipment owners or technical leads.

• Follow safety protocols, maintain lab cleanliness, handle chemical inventory, and audit readiness.

• Maintain and manage lab supplies to ensure a well-organized and efficient work environment.

• Support investigations of quality events such as out-of-specification (OOS) results.

• Maintain a safe, organized, and compliant work environment.

Requirements:

• Diploma in Chemistry or a related field of science.

• At least 1 or 2 years of relevant work experience preferred.

• Previous practical experience working in a laboratory environment with instruments such as HPLC, GC, FTIR, and autotitrations.

• Familiarity with laboratory documentation systems (ELN, LIMS) is an advantage.

• Strong attention to detail, good documentation practice, proactive attitude, and ability to work independently and collaboratively in a fast-paced customer-facing environment.

All Interested candidates are invited to email your resume in MS Word format to:

healthcare8@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Trista Theseira

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

YOUR NEW JOB

As a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations.
You'll be involved in both day-to-day support and infrastructure improvement projects.
This is a 12-month renewable contract role. Work will be onsite in Tuas, Mon Fri office hours.

WHAT YOU'LL BE DOING

• Administer and support warehouse management systems & server environments
• Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points
• Install, configure, and upgrade servers, systems, & infrastructure components
• Monitor system performance, capacity, backups, & disaster recovery processes
• Support virtualisation platforms & high-availability environments
• Assist with cybersecurity hardening, IT compliance, & audit activities
• Support infrastructure refresh & improvement projects
• Provide technical support for operational & business users

WHAT IS NEEDED FROM YOU

• 1.5+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer
• Must have hands-on experience with network equipment and switch configuration
• Experience supporting servers, infrastructure, & enterprise IT environments
• Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies
• Understanding of LAN, WAN, routing, switching, & wireless networking
• Good troubleshooting & problem-solving skills
• Open to occasional overtime

WHAT WILL MAKE YOU STAND OUT

• Experience supporting warehouse, logistics, or manufacturing environments
• Exposure to high-availability systems & virtualisation platforms
• Experience with infrastructure projects & system upgrades
• Knowledge of IT security, compliance, & audit requirements