Total 401 Full-time job vacancies in Johor

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Fixed Transportation Allowance
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd.   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

(near Setia Tropika / Impian Emas and Southern College)

• Conduct routine inspections of mechanical or electrical installations (HVAC systems, chilled water piping, generator systems, switchgear, UPS, cabling, etc.)
• Ensure all works are executed in accordance with design drawings, technical specifications, and applicable codes
• Monitor contractor activities and verify quality of workmanship
• Identify non-conformances and ensure corrective actions are implemented
• Witness and verify testing & commissioning activities (FAT/SAT, pre-functional, functional testing)
• Maintain detailed inspection records, reports, and documentation
• Coordinate with project managers, consultants, and contractors to resolve technical issues
• Ensure compliance with safety standards and project QA/QC procedures
• Support handover documentation and final acceptance processes

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

We are seeking an experienced and technically strong Application Lead to join our Manufacturing IT Application team. The successful candidate will serve as a key technical contributor and team anchor — independently leading complex application development, providing technical mentorship, and driving digital transformation initiatives aligned with our manufacturing automation and digitalization goals.

This role demands a self-directed professional who can operate with minimal supervision, manage multiple priorities across cross-functional stakeholders, and contribute to system architecture decisions.

Key Responsibilities

Application Development & System Ownership

• Lead the design, development, and maintenance of manufacturing-used applications using .NET Core and related frameworks, ensuring high availability, performance, and scalability.
• Serve as the primary technical owner of critical manufacturing IT systems deployed across multiple production sites (e.g., online tracking, WIP systems, testing & quality data platforms).
• Architect and implement application solutions that support manufacturing process monitoring, automation, and data traceability.
• Own full software development lifecycle (SDLC) from requirements analysis, solution design, development, testing, deployment, and post-production support.
• Identify, troubleshoot, and resolve complex software, ensuring optimal system performance and user experience.

Data & Integration

• Design and maintain robust database structures (SQL Server, Oracle DB, MySQL) and data pipelines to support manufacturing analytics and operational reporting.
• Lead data integration and linkage efforts between manufacturing systems (e.g., MES, testing & quality systems) to enable end-to-end product genealogy tracking and operational visibility.
• Support data onboarding, cleansing, and structured analysis for manufacturing process monitoring tools (e.g., Spotfire, Power BI, or equivalent).

Digital Transformation & Innovation

• Act as a technical point person for MFG IT application and integration project requests — evaluating feasibility, defining technical approaches, and coordinating delivery priorities.
• Drive digitalization initiatives including manufacturing line automation, IoT integrations, AI/ML proof-of-concept implementations (e.g., computer vision for defect analysis, smartwatch-based applications), and digital worker agent platforms.
• Evaluate and introduce emerging technologies relevant to smart manufacturing and Industry 4.0 objectives.

Technical Leadership & Mentorship

• Provide technical guidance, coaching to junior developers and peers within the MFG IT App team.
• Lead architectural discussions and propose technical standards, design patterns, and best practices for the team.
• Support knowledge transfer, documentation, and continuity planning to safeguard organizational knowledge.

Stakeholder Collaboration & Project Coordination

• Collaborate closely with business users, process engineers, IT network/server teams, and analytical teams to translate manufacturing requirements into effective IT solutions.
• Coordinate task delivery across multi-site teams, managing timelines and escalating risks proactively.
• Participate actively in Agile stand-up meeting — sprint planning, daily stand-ups, retrospectives — and contribute to continuous improvement of delivery practices.
• Review and maintain technical documentation, solution design documents, and user manuals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To meet productivity and requirement as needed

• To comply with quality and operation process also rules and regulation

• To perform up to targeted plan.

• To sustain numbers and quality as per quality spec.

• To maintain their performance.

• To give positive mind set for future working environment

• Understanding Process and Execute according to Supervisors order

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To meet productivity and requirement as needed

• To comply with quality and operation process also rules and regulation

• To perform up to targeted plan.

• To sustain numbers and quality as per quality spec.

• To maintain their performance.

• To give positive mind set for future working environment

• Understanding Process and Execute according to Supervisors order 

Job Description

The Facilities Engineer Analyst role is responsible for providing technical support, system governance, and data-driven analysis for Facilities operations. This role supports the operational stability and continuous improvement of facility systems, including maintenance management, building monitoring, utilities monitoring, and sustainability systems.

The role is also responsible for departmental systems related to finance, inventory, compliance, and facilities governance. Acting as a key coordinator for Facilities management systems, this position supports ISO compliance, cost control, sustainability initiatives, and RBA requirements.

The role makes substantial technical contributions to the department by applying proven solutions to complex operational and system-related challenges. It also supports innovation by analyzing customer feedback, identifying improvement opportunities, and contributing to technical enhancements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and support Facilities-related digital systems including:
  • Computerized Maintenance Management System (CMMS)
  • Building Management / Monitoring Systems (BMS)
  • ISO, RBA and ESG monitoring systems
  • Sustainability tracking systems
• Ensure system reliability, data accuracy, and effective user adoption.
• Support system troubleshooting, enhancements, and integration improvements.
• Analyze facilities operational data including maintenance performance, utilities consumption, downtime, and efficiency trends.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Provide technical input to support operational decision-making and problem-solving.
• Support ISO, RBA, EHS, and sustainability compliance systems.
• Ensure accurate documentation and reporting for audits and governance requirements.
• Support cost saving initiatives and tracking mechanisms.
• Support departmental finance tracking and reporting systems.
• Maintain inventory management system accuracy (spare parts, materials, and equipment).
• Ensure proper data control for cost and stock visibility.
• Provide technical support for Facilities operations and system users.
• Support resolution of complex technical and system-related issues.
• Translate operational feedback into system or process improvements.
• Contribute to innovation and digitalization initiatives within Facilities

Job Description

Facilities Engineer will be responsible as a system owner on designated Facility System and Equipments for its operation, maintenance, and engineering. He/She will be able to routinely use technical judgment in solving problems making routine recommendations and improving existing work processes. He/She will make substantial technical contributions to the success of the department using proven solutions for complex technical problems. He/She will listen to customer feedback, recognize opportunities and provide feedback for technical innovation. Decision could impact quality and schedule of projects but would generally be contained to the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Diagnose and resolve electrical faults and provide remote and on-site technical assistance to service teams and customers.
• Analyze recurring issues and recommend corrective and preventive actions.
• Perform PLC programming, image detection, sensing technology, etc. according to product requirements.
• Carry out installation of process instrumentation, testing and commissioning job at site.
• Support installation, commissioning, and testing of electrical systems for upgrades or retrofits.
• Configure and calibrate electrical components such as sensors, drives, motors, PLCs, and safety devices.
• Coordinate with software and mechanical teams for integrated system adjustments.
• Assist in planning and executing preventive maintenance schedules for electrical systems and control panels.
• Perform corrective maintenance to restore system functionality and reduce downtime.
• Ensure maintenance activities comply with safety and quality standards.
• Identify required spare parts for maintenance and repairs.
• Work with the procurement team to ensure availability of critical electrical components.

Environmental, Health, Safety and Security (EHSS)

• Follow all EHSS procedures to ensure compliance with applicable regulations and company standards
• Ensure compliance of all facility equipments in accordance to regulations
• Ensure compliance of daily activity in facility within the regulatory permissible limit.

Cost Reduction

He/She is responsible for reducing costs associated within the area. This responsibility may include owning and completing cost reduction projects, identifying cost effective sustaining/manufacturing improvements, minimizing regular expenditures, and helping to promote a cost conscious culture.

• Implement and monitor site-specific HSE policies and procedures in line with local regulations and project requirements
• Conduct daily site inspections, audits, and safety walkabouts to identify hazards and ensure compliance
• Lead toolbox talks, safety briefings, and training sessions for site personnel and subcontractors
• Ensure proper use of PPE (Personal Protective Equipment) and enforce safety protocols at all times
• Investigate incidents, near-misses, and accidents, and prepare detailed incident reports and corrective actions
• Coordinate with project managers, engineers, contractors, and clients to maintain a safe work environment
• Oversee high-risk activities such as working at heights, confined spaces, electrical works, and chemical handling
• Maintain and update all safety documentation, permits-to-work, and compliance records
• Support emergency response planning and drills

We're looking for a dynamic and results driven Sales Manager to join our team in Johor Bahru, Malaysia. In this pivotal role, you will drive revenue growth by managing the complete sales cycle, building strong client relationships, and leading initiatives that exceed organizational targets. You will be instrumental in identifying market opportunities, converting inquiries into confirmed business, and fostering a collaborative environment that supports both team success and customer satisfaction. This position offers the opportunity to make a meaningful impact while working with a forward-thinking organization committed to innovation and excellence.

• Manage the full sales cycle from initial inquiry through contract negotiation and conversion, ensuring timely and professional responses to all client inquiries
• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets while maintaining detailed records of sales activities and forecasts
• Build and maintain strong, long-term relationships with corporate clients, event organizers, and key accounts to encourage repeat business and identify upsell opportunities
• Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
• Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
• Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
• Collaborate with internal departments including operations, finance, and customer service to ensure seamless execution of sales agreements and client satisfaction
• Maintain accurate and detailed documentation of all client interactions, contracts, and agreements in CRM systems; ensure all records are current and accessible
• Prepare and present regular sales reports, revenue forecasts, and performance metrics to senior management; provide actionable insights based on data analysis
• Mentor and support team members in developing sales skills, achieving individual targets, and maintaining high standards of customer service
• Proactively identify and resolve client concerns with empathy and transparency, ensuring issues are addressed promptly and professionally
• Participate in networking events, industry conferences, and promotional activities to expand the client base and strengthen market presence

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

The Reliability Engineer deliver result by optimizing plant equipment and installation based on Demarcation Area through deployment of dynamic Preventive Maintenance (PM) plan and related initiative/improvement. This role is required to align PM strategy with Plant & Combined Business Needs (CBN) without compromising delivery of results and standards including; 

• Leading Preventive Maintenance Plan & Execution.
• Review & Assuring Required Spare parts & Inventory Level.
• Develop Action Plan (Mitigation, Corrective & Preventive) for breakdown/issue.
• Review Preventive Maintenance plan to be dynamic and suit to real condition of plant.
• Defining standards & procedure.
• Coordinating Maintenance Program within internal & external team.
• Cost efficient & control.

Safety Health Environment: 

• Drives a Safety Health and Environment culture and role model behaviours. Responsible for Safety Health and Environment requirements and legislation implementation and complies to legal and corporate standards & policies. Executes actions with speed.
• Escalates and implement solutions to impact risks in ergonomics and working conditions.
• Ensures that all maintenance required to ensure the Safety, Health and Environment aspects of equipment are known and included in the preventative maintenance system, standards.
• Ensures that all safety instructions, required Lock Out Tag Out Test Out (LOTOTO) and permit to work (PTW) and equipment comply to required safety measures (e.g. Safety switches, LOTOTO points).
• Checks if work permit is adequate and execution is according to plan; takes care of technician's/contractor's and third-party employees' safety.
• Ensure all technical plans of equipment including those related to energy are updated and available
• Immediately corrects any substandard condition or unsafe behaviours.
• Reports unsafe situations and ensures adequate corrective measures are being taken on time. 
• Stops work when safety is at risk. Escalates with enough anticipation what capacity and support are required to get the job done safely.
• Reviews Safety performance as part of the daily Operations Performance meetings Structure- OPS.
• Leads and or participates in incident/accident investigations and Risk Assessments.

Quality: 

• Drives a Quality culture and role model behaviours. Ensure all maintenance interventions guarantee Quality requirements and legislation implementation and compliance to legal and corporate standards & policies.
• Responsible for integrating Quality tasks such as parts replacement, calibrations, inspections, cleaning etc. into the preventative maintenance plan.
• Ensures that maintenance intervention does not generate non-conformities.

Leadership: 

• Drives manufacturing excellence within the Maintenance / Production team through engaged leadership and coaching.
• Develops and coaches the associates in the team to close the competency gap.
• Develops technical standards used to close the competency gap.

Delivery & Cost: 

• Takes full responsibility to reduction of technical related losses and achieve performance targets.
• Identifies and executes improvement actions generated from data analysis related to equipment performance.
• Owns and leads breakdown elimination system, maintenance planning and scheduling system.
• Responsible for implementing the preventative maintenance plan on time in full ensuring the optimal functioning of equipment.
• Responsible for reviewing effectiveness of maintenance interventions.
• Ensure effective coordination between production, planning and maintenance.
• Owns, manages and optimizes Maintenance and Repair costs.
• Conceptualizes, proposes and implements diagnostic, structural and or technical improvements.
• Responsible for the successful completion of subcontracted work carried out in the area/line of responsibility.
• Responsible for the management and optimization of spare parts stock with store team.
• Analyzes of spare part rotations and ensures a 'Just in time' replenishment system.
• Optimizes the cost for spare parts balancing availability, cost and quality.
• Responsible for the update and availability of technical information such as manuals, list of potential suppliers and documentation.
• Ensures availability and understanding of technical plans of new machines. Provide inputs into technical requirements for new machines, inclusively improvements made to have higher reliability better maintenance cost.
• Implements Manufacturing Operating System - MOS roll out plan with a hands-on approach through using and owning the relevant tools.
• Supports implementation of Autonomous Maintenance in line with Autonomous Maintenance plan within the shift through adherence to Autonomous Maintenance systems such as Cleaning Inspecting and Lubricating - CIL, Defect Handling - DH and Centerline - CL and performing Autonomous Maintenance audits and closing actions identified on time in full.
• Creates and/or updates standards. 
• Update relevant information, tracking and reporting systems. 

Job Description

We’re on the lookout for a Specialist, Business Development to join our Marketplace team in Malaysia. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a dynamic and collaborative team, we’d love to hear from you.

This role is based in Johor and reports directly to the Shops Commercial Lead.

Responsibilities:

• As a Specialist, Business Development, you’ll play a pivotal role in driving growth across our marketplace by:
• Leading the execution of strategic sales plans to onboard new vendors to the foodpanda platform.
• Introducing foodpanda’s suite of services and solutions to prospective partners through both in-person and virtual meetings.
• Building and managing a robust sales pipeline, identifying new business opportunities through proactive outreach and market research.
• Negotiating and closing high-value deals with key partners across the F&B, FMCG, and retail sectors.
• Ensuring a seamless handover to the Vendor Onboarding team and supporting activation efforts for newly signed accounts.
• Gathering and analyzing market insights to identify emerging trends, competitor activities, and opportunities for growth.

Collaborating cross-functionally with internal teams including Marketing, Operations, and Account Management to ensure exceptional partner experiences.

The Procurement Manager is responsible for overseeing procurement activities within a defined function or project segment. This role requires deep expertise in procurement processes, strong analytical capabilities, and the ability to influence stakeholders to achieve optimal sourcing outcomes. The incumbent ensures alignment between procurement activities and broader organizational objectives.

Key Responsibilities

Procurement Strategy & Execution

• Lead end-to-end procurement activities for assigned categories, projects, or business units.
• Ensure procurement strategies align with organizational goals and operational requirements.
• Drive cost optimization, supplier performance, and value creation across procurement initiatives.

Stakeholder Management & Influence

• Collaborate with cross-functional stakeholders to understand business needs and priorities.
• Influence decision-making through data-driven insights and negotiation skills.
• Resolve conflicts and guide stakeholders toward optimal procurement outcomes.

Problem Solving & Analysis

• Address complex, multi-variable procurement challenges affecting multiple stakeholders.
• Conduct root cause analysis to identify underlying issues and implement sustainable solutions.
• Prioritize competing demands while balancing cost, quality, risk, and timelines.

Supplier & Contract Management

• Develop and manage supplier relationships to ensure performance, compliance, and continuous improvement.
• Lead negotiations and contract management to secure favorable terms and mitigate risks.
• Monitor supplier performance and drive corrective actions when necessary.

Process Integration & Improvement

• Understand how procurement activities interlink with broader business processes.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Ensure governance, compliance, and adherence to procurement policies and standards.

Team Coordination & Guidance

• Provide informal leadership, guidance, and mentorship to team members or small workgroups.
• Coordinate cross-functional efforts to deliver procurement objectives efficiently.
• Support capability building within the procurement function.

Decision-Making & Accountability

• Accountable for the full outcomes of a procurement function, category, or project segment.
• Makes decisions that impact cost, supplier performance, and operational efficiency.
• Exercises judgment in complex situations with multiple variables and stakeholder considerations.