Total 403 Senior Executive system analyst job vacancies in Australia

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

We are seeking an experienced professional with strong expertise in Banking Risk, Regulatory Reporting, and Finance Transformation. The role involves leading ALM, FTP, Profitability, and Regulatory Reporting implementations, working closely with business and IT stakeholders in large banking environments.

Key Responsibilities

• Lead end-to-end delivery of Risk & Finance transformation projects (>$1M SGD)
• Manage full SDLC lifecycle from requirements to production go-live
• Drive ALM, FTP, Liquidity Risk (LCR/NSFR), IRRBB, and Profitability solutions
• Perform impact analysis for COA, GL, product, and data model changes
• Work with stakeholders across Risk, Finance, and IT teams
• Ensure delivery of MAS / Basel regulatory reporting requirements
• Manage batch operations, issue resolution, and data reconciliation
• Prepare FSDs, test cases, UAT/SIT support, and project documentation
• Improve BAU processes through automation and performance tuning

Domain Expertise

• Asset Liability Management (Liquidity, IRR, FX Risk)
• Funds Transfer Pricing (FTP) & Profitability Management
• Balance Sheet Planning & GL Reconciliation
• Regulatory Reporting: MAS 610, 649, 651, 652, 653, MAS 637
• Basel III / ICAAP compliance
  
  Key Skills
• Strong banking risk & finance domain knowledge
• Stakeholder & project management
• Regulatory reporting expertise
• Data analysis, reconciliation & transformation
• Strong delivery ownership in complex banking environments

Job Description

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker.
• The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements:

• Degree in Business Administration, Banking and Finance with at least 7 years’ experience in syndicated loan agency in banks with ability to read loan agreements. 
• Candidates with lesser experience will be considered at Analysy/Senior Analyst level.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

• Great Opportunity - Be Responsible for measuring and reporting the performance and attribution of the REST’s multiple investment strategies (Options)
• Certificate in Investment Performance Measurement (CIPM®) Preferred
• Location: Sydney, Melbourne or Brisbane 
• Hybrid Working - A Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*.

We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Join Rest as a Senior Performance Reporting Analyst and play a key role in how we measure, explain and communicate the performance of our investment options. You’ll help shape the performance reporting framework – people, processes and systems – and support the Manager in leading day‑to‑day operations of the team. In this role you will:

• Deliver accurate, timely performance, exposure and attribution reporting for internal and external stakeholders
• Monitor regulatory developments (including APRA Performance Tests) and provide clear analysis and commentary
• Develop and maintain the Whole of Fund attribution model and share insights on drivers of performance
• Oversee daily performance reporting from our custodian and support continuous improvement of processes
• Contribute to regulatory reporting (e.g. APRA, RG97, portfolio holdings, OTC derivatives)
• Partner with Investment Analytics and other stakeholders to enhance and automate reporting using tools such as State Street Alpha / Charles River and FactSet
• Provide guidance and mentoring to Performance Reporting analysts

Responsibilities:

• Lead requirement gathering sessions with stakeholders to understand business needs, challenges, and opportunities, documenting detailed business requirements, functional specifications, and process flows whilst ensuring alignment with organisational objectives and technical constraints.
• Analyse complex business problems and processes through data analysis, work flow mapping, and impact assessments to identify opportunities for improvement and innovation whilst providing recommendations backed by quantitative and qualitative evidence.
• Develop and maintain detailed documentation including product requirements documents, user stories, process maps, and technical specifications whilst ensuring clarity and traceability throughout the project lifecycle.
• Design and execute user acceptance testing strategies, coordinating with stakeholders to validate that solutions meet business requirements whilst maintaining quality standards and compliance requirements.
• Together with development team, provide post-production monitoring and support, and track customer feedback to iterate the product.
• Identify and develop innovative opportunities through strategic analysis, the use of platform business models and an inclusive digital ecosystem.
• Evaluate new ways of thinking through learning government digital products to interpret data, connect ideas and guide collaborative decision-making to solve complexproblems.
• Evaluate analysis tools and techniques to identify and justify portfolio initiatives that can fully support the organisation’s strategic goals.

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or arelated discipline.
• 6+ years and above of experience in business analysis, with demonstrated expertise in enterprise-level projects.
• Strong proficiency in business process modelling, requirements engineering.
• Experience in configuration of low-code/no-code products. Familiarity with Whole-of-Government (WOG) tools are welcome.
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Responsibilities:

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts, including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments, recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments, actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
• Support solution design in cloud-hosted environments, working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards.
• Work closely with development teams post go-live to support production monitoring, analyse user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimisation through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards, contributing to organisational best practices and delivery maturity.

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or arelated discipline.
• 5–8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and Whole-of-Government platform (WOG) are advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

Why explore

• An excitingopportunity to be part of a leading global mining company that produces andsupplies materials that are essential to human progress
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for a Senior Advisor - Treasury System & Risk to join our dynamic Treasury & Risk team within Commercial Treasury based in Singapore.

Reporting to the Commercial Treasury System & Risk Manager, this role supports core Treasury operations and decision making, with responsibilities including:

• Be the go-to expert for Rio’s current Treasury Management System (“TMS”), Quantum and related applications.
• Continuously improve Rio’s current TMS and associated applications.
• Act as a strategic connector and change management champion between Treasury, IT, and Treasury's internal clients/business users.
• Innovate, automate, and simplify treasury processes and treasury reporting using technologies like AI, data analytics, workflow automation, and low-code tools.
• Work closely with IT teams and external vendors to diagnose and resolve system issues for internal clients/business users.
• Coordinate internal and external audits, SOX and IT control audits, including walkthroughs, testing controls, and communicating gaps with a solutions-focused approach.
• Take ownership as the Risk Coordinator for Commercial Treasury, ensuring timely risk reporting and supporting key Risk Management forums such as Financial Risk Management Committee which is chaired by Group CFO.

About you

To be successfully considered for this role, you will have: 

• University degree in Finance, Information Systems or related discipline.
• At least 5 years' work experience in corporate treasury front office and/or treasury systems. Experience with Quantum or similar TMS highly regarded.
• Strong grasp of treasury products, processes, and system configuration, with a strong drive to embrace latest technology to automate processes.
• Hands-on exposure to automation, AI, data analytics, or coding/scripting (e.g. SQL, Python, VBA,APIs, RPA, low-code platforms) will set you apart.
• Familiarity with SOx, risk management, and process controls highly regarded.
• A problem solver who's adaptable, open-minded and comfortable with uncertainty and ambiguity. Takes ownership and accountability, able to work independently and thrive in a fast-paced, ever-changing environment.

Overview
This role is responsible for managing administrative functions to ensure smooth operations of the Operating Theatre (OT).

Job Responsibilities
1) Billing and charging matters

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues

2) Procurement and management of OT supplies and equipment

• Assist on any procurement matters, such as purchase of OT supplies under consignment or blanket order, OT equipment, and other services necessary for the smooth operations of the OT
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Work with MMD on inventory levels for stock and non-stock items
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Assist with tracking and monitoring of CAPEX and OPEX usage in assigned area
• Requisite, control and maintain utilization of office supplies in the assigned area

3) Other Administrative Duties

• Daily Updates of OT listing schedule to Surgeons
• Maintain charge forms and charge codes in Operating Theatre Reporting System (OTRS)
• Ordering of pantry and stationary supplies, ensuring they are at par level
• Printing of implant cards for patients who had implant surgeries

Requirements

• Diploma or equivalent professional qualifications.
• Minimum 2 years of experience in clerical and administrative duties.
• A good understanding of accounting and figures.
• Good computer skills in Word, Excel and Power Point.
• Good communication and interactive skills.
• Able to work independently.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Title: Sales & Business Development Executive

Company Overview

Our company is a leading provider of security manpower and integrated security solutions, catering to various industries such as factories, apartments, schools, and more. We're seeking an experienced Business Development Manager/ Executive to join our team and drive business growth.

Job Summary

We're looking fora results-driven Business Development Manager with a strong background in sales and marketing. The ideal candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and presenting our security solutions to drive revenue growth. Preferably in areas of Security Services ( Security Manpower & System)

Job Duties

Utilization of Social Media

To excel in this role, the candidate must be able to leverage social media platforms to reach potential clients. Key requirements include:

- Proficiency in social media platforms: Familiarity with platforms such as LinkedIn, Twitter, Facebook, and Instagram.

- Content creation: Ability to craft engaging, informative content (posts, tweets,articles) that showcases our security solutions and expertise.

- Networking and outreach: Capability to connect with potential clients, industry leaders, and partners through social media, fostering relationships and generating leads.

- Monitoring analytics: Understanding of social media metrics and ability to track engagement, conversions, and other key performance indicators (KPIs).

- Integration with sales strategy: Ability to align social media efforts with overall sales objectives, ensuring a cohesive and effective approach.

- Adherence to company branding and guidelines: Commitment to maintaining our company's brandvoice, tone, and visual identity across all social media platforms.

Detail Duties

1. Source new business opportunities: Identify potential clients and decision-makers through research, networking, and lead generation.

2. Build relationships: Establish and maintain strong relationships with clients, understanding their security needs and providing tailored solutions.

3. Conduct presentations: Deliver persuasive presentations to showcase our security manpower and integrated security solutions.

4. Develop and execute sales strategies: Create and implement sales plans to achieve revenuetargets and expand our customer base.

5. Collaborate with cross-functional teams: Work closely with our operations,   and technical teams to ensure seamless delivery of our security solutions.

6. Stay up-to-date with industry trends: Monitor market developments, competitor activity, and emerging security threats to maintain our competitive edge.

7. Meet and exceed sales targets: Consistently achieve or surpass monthly, quarterly, and annualsales targets.

8. Provide market feedback: Share insights and feedback from clients and prospects to strengthen marketing strategies.

9. Maintain accurate records: Keep accurate and timely records of sales activities, customer interactions, and sales performance.

10. Ability to utilise social media to expand the market reach to potential clients.

Requirements

- 3+ years of experience in sales and marketing, preferably in the service industry

- Proven track record of meeting and exceeding sales targets

- Strong networking and relationship-building skills

- Excellent presentation and communication skills

- Ability to work independently and as part of a team

- Strong analytical and problem-solving skills

- Familiarity with CRM software and sales tools

What We Offer

- Competitive salary and commission structure

- Opportunities for career growth and professional development

- Comprehensive training and support

- Collaborative and dynamic work environment

If you're a driven and results-oriented sales professional looking to join a leading securitysolutions provider, please submit your application online or email to grace@reachfield.com 

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Job description

Review journal entries to ensure journals booked are validated/ substantiated in accordance to company Journal Policies. Collaborate with GL Analyst in understanding the journal's supporting evidence & approval.
• Support & coordinate HFM related task from region perspective, including error validation, coordinate on half year/year end disclosures per Group timeline.
• Support GL Analyst in rectify issues or enquiries pertaining to GL transactions within the entities supported.
• Organize and host balance sheet review calls with stakeholders (FC, FD, FBP, FP&A, HR, etc) to review & form action plan on aged items >90days and irregular/material open items. This includes challenging on validity of these items.
• Collaborate with stakeholders and sub-module functions (FA, AP, AR, IC, CM) to execute the action plan to clear these items to ensure a clean balance sheet position, escalate to manager or senior leaders if required
• Review month end balance sheet reconciliation file on monthly basis, ensure correct support documentation, reconciling items & action plan entered & completed correctly by the reconciler.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provides guidance to team members, advising team on any matters arising from GL process
• Ensure stakeholders queries are attended to and resolved in a timely, responsible and proactive manner
• Ensure GL team key metrics are met & maintained, e.g. reduce aged open items & maintained the quality of month end balance sheet reconciliation file.
• Continuously drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner

Responsibilities:

• CPB Expert: This critical leadership role is responsible for orchestrating the strategic technology roadmap and execution for Wealth Management in Asia and EMEA, ensuring initiatives are scalable, innovative, and deliver competitive advantage. It involves establishing robust governance frameworks to ensure regulatory compliance, mitigate risks, and maintain operational integrity. A strong command of Private Bank knowledge, encompassing its systems, functionality, and processes, is essential for success in this role. Furthermore, the role demands expert program leadership to guarantee timely, budget-adherent delivery of a diverse technology portfolio, effective engagement and influence with senior stakeholders within the Citi Private Bank (CBP) space, and fostering a high-performance culture within the team.

• Strategic Planning & Execution: Lead the formulation and implementation of strategic technology initiatives aligned with the overall Wealth Management business strategy for Asia and EMEA. Drive the technology roadmap for key wealth platforms and services, ensuring scalability, innovation, and competitive advantage.

• Governance Framework Development & Oversight: Establish, maintain, and continuously improve robust governance frameworks for technology development, delivery, and operations within Wealth Technology Asia/EMEA. Ensure adherence to regulatory requirements, internal policies, and best practices.

• Program & Project Leadership: Oversee a portfolio of strategic technology programs and projects, ensuring timely delivery, budget adherence, and alignment with business value. Provide guidance and mentorship to project managers and teams.

• Stakeholder Engagement: Collaborate extensively with senior business leaders, product managers, and technology heads across Asia and EMEA to understand requirements, manage expectations, and communicate progress effectively. Act as a primary point of contact for technology-related governance matters within the Wealth Technology domain.

• Risk Management & Compliance: Identify, assess, and mitigate technology-related risks, ensuring compliance with relevant data privacy, security, and operational resilience standards. Drive audit readiness and response activities.

• Performance Measurement & Reporting: Define key performance indicators (KPIs) for technology initiatives and governance processes. Develop and present regular reports on strategic progress, operational performance, and compliance status to senior management.

• Team Leadership & Development: Foster a high-performance culture within the team, promoting continuous learning, collaboration, and professional growth.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.

• Minimum of 10+ years of experience in financial services technology, with a strong focus on Wealth Management or Private Banking.

• Proven track record in leading strategic technology initiatives, program management, and implementing strong governance models.

• In-depth knowledge of technology platforms, architecture, and emerging trends in wealth management.

• Demonstrated ability to engage and influence senior business and technology stakeholders.

• Strong understanding of regulatory and compliance requirements in the financial industry across Asia and EMEA.

• Excellent communication, presentation, and interpersonal skills.

• Strong analytical and problem-solving abilities.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Summary

We’re looking for a Senior Support Analyst to join our Global Support Team, supporting key applications across Corporate Services, IT Security, Human Resources, and other cross-functional domains.

Mandatory Skill-set

• Must have minimum 6 years of experience in application support or development roles;
• Strong technical foundation with hands-on exposure to application servers, and a good understanding of production environments and deployment pipelines;
• Working knowledge of database scripting and familiarity with scripting or programming languages;
• Experience in Corporate IT, IT Security, or other cross-functional domains;
• Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical users;
• Strong analytical thinking with a logical approach to problem-solving;
• ITIL certification is a must.

Desired Skill-set

• Cybersecurity certification is a plus;
• Proactive and adaptable team player with strong organizational skills, cultural awareness, and the ability to take initiative in dynamic environments.

Responsibilities

• Deliver L1 and L2 support for a wide range of enterprise applications across Corporate Services, IT Security, HR, and other shared functions;
• Mentor team members and ensure adherence to operational standards and best practices;
• Engage with users across multiple channels, ensuring timely and professional support;
• Take ownership of incidents, service requests, and problem resolution, with clear and structured documentation in JIRA;
• Work closely with cross-functional teams to drive quick and effective issue resolution;
• Act as a bridge between users, project teams, and infrastructure to ensure smooth request handling;
• Proactively monitor application health and perform readiness checks before business hours;
• Drive follow-ups and provide regular updates on critical or escalated issues;
• Flexible to work in rotational shifts, including on-call support, weekends, and public holidays.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

What you will be working on

This pivotal role seeks a versatile professional to partner with internal and external stakeholders to deliver projects/products to achieve a common goal of shaping assessment through technology; by bridging assessment tech innovation, robust business operations, and complex government domains and driving operational excellence.

Key Responsibilities

As a Digital Business Analyst, you will work as a key project team member to support the agency and collaborate with stakeholders, fellow project managers, solution architects, technical services consultants and vendors to deliver and manage digital solutions.

What will you be working on

• Partner with the business teams to elicit business and agency's needs through human-centric and visual methods

• Apply design thinking / service design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG tech stack)

• Work with business teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product/system readiness for smooth deployment, adoption and exam operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (operations management)

• Assist the business team to identify new opportunities and problems to solve for the agency's digital transformation

• Build deep knowledge of agency's business and operations and identify opportunities to support the transformation of agency's business / operation

What we are looking for

• Minimum 5-7 years in technical business analysis roles

• Strong knowledge of software development lifecycle and DevOps

• Code Review & Quality Assurance: Proficiency in reviewing vendor-delivered code across multiple programming languages with focus on security, performance, and maintainability standards

• Proficiency in code review tools (GitHub, GitLab, Bitbucket) and quality gates

• System Log Analysis: Expertise in analysing application logs, system performance metrics, and troubleshooting technical issues using log management tools

• Experience with monitoring tools (ELK stack, Splunk, or similar) for log analysis

• Good understanding of cloud-based applications and familiar with AWS (S3, RDS, CloudWatch, EKS, etc.)

• Technical Requirements Translation: Ability to bridge business requirements with technical implementation

• Vendor Management & Technical Oversight: Experience in evaluating technical deliverables, conducting code walkthroughs, and enforcing development standards

• System Integration Analysis: Understanding of API integrations, data flows, and system architecture

• Support UAT, track defect rates, and conduct system training

• Support exam operations and work with vendors to troubleshoot and remediate any issues to minimize disruption to examinations during the exam periods

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Strong analytical, conceptualisation, facilitation and problem-solving skills

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas