Total 90 Manager front end developer job vacancies in Australia

AYANA Hospitality is seeking a skilled and motivated Front Office Manager to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for ensuring a welcoming and efficient front desk operation. You will oversee reception staff, manage guest inquiries and reservations, and ensure that our service standards are consistently met. Your leadership will inspire a team that is dedicated to providing outstanding customer service while maintaining a professional and courteous atmosphere.

• Minimum of 2 years of experience in a front office management role in the hospitality industry
• Bachelor's degree in Hospitality Management or a related field
• Strong knowledge of hotel management software (e.g., OPERA)
• Outstanding communication and organizational skills
• Ability to resolve conflicts and handle guest complaints effectively
• Strong leadership and team management skills
• Have experience with brand standard audit
• Fluency in English, both written and spoken; additional languages are a plus

• Health Insurance
• Dormitory for sharing
• Great Environment

Oaks Cypress Lakes Resort are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team on a full-time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm
• Immediate start available

Summary:

Develop and manage engaging and effective training curricula and content aligned with the SkillsFuture Singapore (SSG) framework, ensuring relevance, quality, and compliance with SSG standards and guidelines. This role requires a deep understanding of the SSG framework, adult learning principles, and curriculum design best practices.

Responsibilities:

Curriculum Development & Design:

* Conduct thorough needs analysis to identify skill gaps and learning objectives aligned with industry demands and SSG framework competency standards.

* Design and develop comprehensive training curricula, including learning outcomes, assessment methods, and learning materials.

* Ensure curriculum content is relevant, up-to-date, and aligned with SSG's sector-specific frameworks and national skills initiatives.

* Develop engaging and interactive learning materials, such as presentations, workbooks, online modules, and videos, utilizing various multimedia formats.

* Incorporate adult learning principles and methodologies into curriculum design to maximize learner engagement and knowledge retention.

* Develop and implement assessment strategies to measure learner progress and evaluate the effectiveness of the curriculum.

* Regularly review and update curricula to reflect changes in industry best practices and SSG guidelines.

Content Management & Maintenance:

* Manage the lifecycle of training content, from initial development to ongoing maintenance and updates.

* Ensure all learning materials are accurate, consistent, and compliant with SSG requirements.

* Maintain a central repository of training materials and ensure easy access for instructors and learners.

* Collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content.

* Manage version control and track changes to curriculum and content.

SSG Framework Compliance:

* Maintain a thorough understanding of the SSG framework, including its various components and updates.

* Ensure all curricula and content meet SSG's quality standards and accreditation requirements.

* Work closely with SSG representatives to ensure compliance and seek necessary approvals.

* Stay informed about changes and updates to the SSG framework and adapt curricula accordingly.

Collaboration & Communication:

* Collaborate effectively with internal and external stakeholders, including instructors, SMEs, and SSG representatives.

* Communicate effectively with stakeholders on curriculum development progress and any challenges encountered.

* Provide training and support to instructors on the use of new curricula and content.

Other Duties:

* Participate in industry events and conferences to stay abreast of current trends and best practices.

* Contribute to the continuous improvement of training programs and processes.

* Perform other related duties as assigned.

Qualifications:

* Bachelor's degree in education, instructional design, or a related field and DACE.

* Proven experience in curriculum development and instructional design.

* Deep understanding of the SkillsFuture Singapore framework and its application.

* Strong knowledge of adult learning principles and methodologies.

* Excellent written and verbal communication skills.

* Proficiency in using various multimedia tools and technologies.

* Ability to work independently and as part of a team.

* Strong organisational and time management skills.

Preferred Qualifications:

* Master's degree in a related field.

* Experience in developing online learning materials.

* Experience working with SSG or other government agencies.

* Certification in instructional design or adult education.

This job description is not exhaustive and may be subject to change.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

To manage the hotel to provide courteous, professional, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction. Guide all Front Office personnel and ensure proper completion of all Front Office duties. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction. 

Operational

• To ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.

• To have a full working knowledge and capability to manage, supervise, correct and demonstrate all duties and tasks to the standard set. 
• To liaise with the Revenue Management Department and Reservation Department to ensure the proper market mix to achieve the maximum room revenue and provide sales lead.
• To assist the Sales Managers, in the aspects of controlling heavy dates, resolving conflicts in bookings changing dates and facilities.
• To be responsible in the implementation of Accor audit system.
• To work with the respective Department Heads to take corrective action where necessary.
• To conduct frequent and thorough inspections to ensure the Lobby and operating equipments are presentable and in good working conditions.

Guest Services

• To handle guest and employee inquiries in a courteous and efficient manner and handles guest complaints or problems in a timely manner. Immediate solution can be found and assure follow up with guests.
• To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Front Offices service.
• To personally and frequently verify that guests check-in / out are receiving the best possible service.
• To spend time in the Front Office (during peak periods) to ensure that the area is managed well by the respective team and functions to the fullest expectations.
• To ensure through effective supervision that all services in the front office are always available and are carried out with utmost efficiency and courtesy as per the Departmental Operations Manual.
• To ensure that guest history records are accurately maintained and all recurring guests are pre-registered.

Job Info:

• Basic $3500 - $4500 + Flexi Benefits + Medical 

• Working days: 5 days/week include weekends & PH

• Working hours: Fair rotational shifts (Depends on location) 

• Openings at: Sentosa, monorail pass will be provided
  
  
  Job Scope:

• Oversee daily operations of all Front Office sections and coordinate with other hotel departments.

• Supervise reception, cashier, reservations, telephone, and baggage services, ensuring junior staff maintain a positive corporate image.

• Address guest incidents and undesirable behavior in collaboration with the Security department.

• Monitor room inventory for optimal occupancy and revenue.

• Ensure prompt and courteous guest service, handle complaints diplomatically, and assist with check-ins/outs.

• Manage cash float, authorize rate and room changes, and handle financial transactions per credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280 
Chan He Guang | EA Personnel No.: R23117560

Key Responsibilities

Service Management

• Oversee day-to-day delivery of customer and workplace IT services across the region.
• Ensure timely resolution of incidents, requests, and escalations for end-user computing.
• Monitor service performance, analyze metrics, and implement continuous improvements.
• Ensure adherence to ITIL practices and corporate service management standards.

Team Leadership

• Lead, mentor, and develop onsite support teams across multiple countries.
• Drive a collaborative, high-performance team culture with a focus on innovation and quality.
• Partner with HR for hiring, training, and ongoing career development initiatives.

Customer Satisfaction

• Act as the primary regional contact for business stakeholders and end-users.
• Conduct regular feedback sessions to assess satisfaction and identify improvement areas.
• Develop and implement strategies that uplift CSAT and user engagement.

Business Continuity

• Develop and maintain business continuity plans for regional IT operations.
• Manage critical incidents and escalations, ensuring swift and effective resolution.
• Ensure compliance with security policies and disaster recovery procedures.

Project Management

• Lead regional IT infrastructure and workplace technology upgrade projects.
• Collaborate with global teams to align with enterprise standards and strategies.
• Manage project budgets, resources, and timelines to deliver successful outcomes.

Vendor Management

• Manage relationships with external vendors and service providers.
• Oversee contract negotiations and ensure service performance meets expectations.
• Optimize vendor delivery for cost-effectiveness and reliability.

Reporting & Documentation

• Prepare regular reports on KPIs, team performance, and customer satisfaction.
• Maintain accurate documentation of processes, SLAs, and operational procedures.

Customer Relationship Management

• Manage regional customer stakeholders and run weekly/monthly governance meetings.
• Present performance updates, highlight improvement opportunities, and drive innovation initiatives.

Job Requirements

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• Minimum 10 years of experience in IT service management, especially in end-user computing/workplace services.
• Demonstrated experience managing teams across multiple sites or countries.
• In-depth knowledge of ITIL frameworks; ITIL certification required.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Experience with project management tools and methodologies.
• Familiarity with modern workplace technologies and service trends.

Details of the Division and Team:

Buildings and Merger & Acquisitions IT team sits within the Deutsche Bank Group Technology Infrastructure Division in the End User Computing function. It delivers cross division technology programmes aligned to the banks Real Estate activities around the globe.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 25 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities:

• Act as the key delivery partner for TDI (IT Infrastructure organisation) into GRE (the Global Real Estate organisation)

• Manage the regional portfolio of all the cross TDI delivery projects and programmes required to enable successfully delivery of the GRE APAC Global Real Estate portfolio (New office construction, major office moves, consolidation or exit of offices ) Feasibility, Due Diligence & Budgeting prior to new programme approval)

• Accountable for
  - Managing the Programme and project managers ( typically externals) delivering the programmes in the regional portfolio
  - Ensuring delivery is aligned to current and/or future TDI technology strategy
  - Management and escalation of issues and risk’s within TDI and the GRE business partner community
  - Effective communications and reporting of programme/projects to TDI & GRE senior management
  - Prepare and deliver Project Council & Steering Committee presentations
  - Providing control and transparency of the portfolio by ensuring adherence to TDI & GRE project methodology and governance.
  - Managing Budgets & Financials
  - Reviewing and preparing the TDI approach with the Project managers and the TDI Global leads for technical, financial and delivery activities.
  - Communication and engagement with GRE regional Business Partners, Project Sponsors, 3rd party suppliers as well as Business and CIO stake holders.

Your skills and experience:

• Minimum 5 years of delivering IT for Real Estate programmes in the financial services sector ;
  - Overall IT project leadership responsibility for delivering all elements of IT for large scale real estate
  programmes.
  - Programme Management and People Management (Leadership) delivering multiple IT Infrastructure
  activities across complex regional and or global  construction and fit out programmes
  - Experience of relocation of Trading floors and live trading environments.
  - Evidence of successfully delivering  complex multi year programmes  

• Minimum 10 years relevant Progamme and Project management experience managing IT Infrastructure integration and deployment projects regionally and/or globally - preferably in the financial services sector.

• Ability to work independently with remote and matrix management – self starter

• Excellent communication skills up to director and managing director level.
  - Able to communicate effectively and clearly at every level (up, down and laterally)
  - Identify and know and understand target audience
  - Clear and concise communications of ideas, instructions
  - Clear written and verbal communications (presentations)
  - Conflict and influence management
  - Strong negotiating skills

• Sound understanding of IT infrastructure , its delivery and service handover requirements.

• Assertive and proactive in managing issues and risks.

• Strong problem solving skills (facilitate and drive solutions, options, alternatives)

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Reporting to the Front Office Manager (FOM), you will assist in managing smooth day-to-day hotel operations and collaborate with multiple departments to enhance guest experience and operational efficiency.

Responsibilities

• Collaborate with the guest experience team to monitor VIP guest wellbeing, solicit feedback, resolve service and product issues, and enhance overall guest satisfaction
• Assist the FOM in monitoring staff conduct and job performance to ensure a positive corporate image is consistently projected to guests
• Lead upselling initiatives and conduct monthly reviews to achieve revenue targets and identify staff strengths and areas for improvement
• Monitor room inventory to maximize room utilization and revenue generation, including managing group allotments to optimize occupancy
• Partner with the Service Quality champion to uphold LQA standards and coordinate regular staff training programs
• Work closely with the FOM to meet or exceed monthly targets set by senior management
• Maintain cash float amounts aligned with expected occupancy levels
• Conduct monthly section meetings with section leaders to evaluate performance and recommend improvement strategies
• Manage front office operations during the FOM’s absence, ensuring continuity and operational excellence
• Execute additional tasks or assignments as directed by the FOM and/or Director of Operations

Required competencies and certifications

• Demonstrated expertise in front office reception functions with at least 8 years of experience as a Duty Manager, or Assistant Front Office Manager
• Proficient in using the Opera Cloud system for front office operations
• Strong communication skills to effectively engage with staff and guests
• Ability to perform effectively under pressure in a fast-paced environment
• High level of flexibility and adaptability to changing operational needs
• Ability to work on weekends and public holidays

• Experience with AEM as a Cloud Service or CS Edge Delivery Services.
• Adobe Experience Manager Developer Certification is a must.
• Familiarity with localization and multilingual AEM setups.
• Minimum 2 years of hands on development with AEM (versions 6.5 or later)
• Strong knowledge of Sling Models, OSGi configurations, and JCR repository.
• Proficiency with HTL (Sightly) for front-end templating.
• Experience with Java, HTML 5, CSS 3, JavaScript, React/Angular/Vue as they relate to AEMbackend and front-end development.
• Understanding of Maven for build automation.
• Experience configuring AEM Dispatcher and troubleshooting caching issues.

As a Front Office Team Leader, you’re more than just the first impression—you’re the heartbeat of the guest experience. Reliable, approachable, and always switched on, you lead from the front and bring out the best in your team. From a smooth check-in to a warm farewell, you make every moment count. With your sharp eye for detail and genuine care, you’ll help create stays that guests remember—and come back for.

What you will be doing:

• Be the go-to leader on the Front Desk - supporting the team and setting the tone for a smooth and memorable guest experience.
• Make arrivals, departures, and everything in between feel effortless for our guests.; maintain accurate guest accounts and provide accurate, helpful information.
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• Lead by example, creating a supportive, energetic team culture that delivers warm, personal service- every time.
• Monitor training and offer guidance to team members whilst on shift.
• Maintain strict security procedures to ensure guest confidentiality and safety.

The successful candidate will:

• Have the ability to work rotating 7 day roster.
• Prior experience using Opera Cloud preferred 
• A natural people-person with a passion for hospitality and a guest-first mindset.
• Be proactive and resourceful when attending to guest requests.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills.
• Have a valid Responsible Service of Alcohol (RSA) Certificate in Victoria.

The Opportunity

We are seeking an experienced and passionate Front Office Manager to lead the day-to-day operations of our Front Office team and deliver an outstanding arrival and departure experience for every guest.

Reporting to the Operations Manager, this role oversees the Front Office department ensuring operational excellence, strong team leadership and the delivery of Accor’s renowned Heartist service culture.

You will play a key role in shaping the guest journey, leading a high-performing team and driving performance across service, revenue and guest satisfaction metrics.

Primary Responsibilities

Operational Leadership

• Lead the daily operations of the Front Office and Night Audit functions

• Ensure exceptional guest service standards aligned with Accor brand expectations

• Oversee guest arrivals and departures to ensure seamless and memorable experiences

• Maintain strong collaboration with Housekeeping, Reservations, Engineering and Finance teams

• Ensure lobby and public areas reflect the hotel’s luxury service standards

Team Leadership

• Lead, coach and develop the Front Office team to deliver exceptional service

• Conduct regular team briefings and support ongoing training and development

• Foster a positive and engaged team culture aligned with Accor’s Heartist values

• Manage staffing levels, rosters and performance conversations

Guest Experience

• Act as a visible leader in the lobby during peak service periods

• Handle guest feedback and concerns with professionalism and empathy

• Drive guest satisfaction metrics including NPS, loyalty engagement and upselling initiatives

Commercial & Operational Performance

• Monitor occupancy, arrivals and operational forecasting

• Contribute to revenue performance through room upselling and operational efficiencies

• Assist with budgeting, reporting and performance tracking for the department

• Ensure accurate financial processes including night audit and cash handling procedures

Roles and Responsibilities

• Development and maintenance of web applications
• Integration of APIs and databases using low-code development platforms such as OutSystems, NodeRed, Oracle APEX
• Requirement definition for digitalization projects together with clients
• Utilize data analysis tools such as KNIME and Python to extract, transform, and analyze data for actionable insights.
• Proficiently manage databases using SQL to ensure data integrity and availability.
• Develop low-code solutions using platforms like OutSystems and Power Platform to streamline processes and improve efficiency.
• Lead software implementation projects within the department, ensuring successful delivery within scope, time, and budget constraints.
• Create visually compelling data visualizations using Power BI to support the Plant Quality Champions.
• Collaborate effectively with cross-functional teams and communicate findings and recommendations clearly.
• Demonstrate a strong work ethic by being reliable, independent, analytical, and solution-oriented.
  Show enthusiasm for exploring new and uncharted paths in data analysis and project management.
• Collaboration with designers, project managers, and other developers
• Testing of applications (e.g., unit tests, integration tests)
• Align manufacturing project schedule and work plan with reference to production timeline
• Support integration and application of Manufacturing Execution System(MES) in the plant
• Support technical discussions with external/internal departments
• Provide proposals for system improvement
• Cooperation with development departments, support improvement of traceability
•  

We are seeking an Assistant Front Office Manager in charge of Guest Experience to join our hospitality team in Pak Chong, Thailand. In this role, you will be instrumental in delivering exceptional guest experiences while supporting front office operations. You will work collaboratively with the front office team to ensure every guest interaction reflects our commitment to outstanding service and hospitality excellence.

• Oversee daily front office operations and coordinate with team members to ensure seamless guest check-in and check-out processes
• Manage guest inquiries, concerns, and complaints with professionalism and empathy, implementing effective solutions to enhance satisfaction
• Monitor and maintain high standards of guest service across all touchpoints, ensuring consistent delivery of our hospitality brand promise
• Assist in training, onboarding, and coaching front office staff to develop their customer service skills and operational competencies
• Customize guest experiences by anticipating needs, personalizing interactions, and creating memorable moments during their stay
• Coordinate with other departments (housekeeping, maintenance, concierge) to address guest requests and resolve issues promptly
• Maintain accurate guest records and communication logs while ensuring confidentiality and data security
• Analyze guest feedback and behavior patterns to identify opportunities for service improvement and operational efficiency
• Support the Front Office Manager in scheduling, performance reviews, and team development initiatives
• Ensure compliance with hotel policies, safety protocols, and industry standards in all guest-facing operations