Total 13,654 Customer Service job vacancies

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus

Job Description

• Supervise and ensure the safety and well-being of primary school students

• Guide students with daily homework for Science and Math.

• Conduct simple enrichment and indoor activities

• Maintain classroom discipline and a positive learning environment

• Communicate effectively with parents and team members

Requirements

• Minimum Nitec / Diploma (or equivalent)

• Experience in student care, childcare, tuition, or education preferred

• Patient, responsible, and able to manage primary school children

• Good communication and teamwork skills

Working Hours

• Monday to Friday

• 10.00am – 7.00pm

Salary & Benefits

• AWS and Performance Bonus
• Air-conditioned environment
• Training and career progression provided

Talents@Work Pte Ltd (21C0501)

Chin Long (Edan) (R23116697)

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

• 5-Day Work Week: Mondays –Fridays, 8:30am to 6:15pm
• Location: West / North-East
• Basic Salary: Up to S$4,000 per month + Attractive Commission
• Industry: Early Childhood Education

A leading preschool operator is seeking a Customer Relations Specialist to drive enrolment growth and deliver an exceptional parent experience from first enquiry through enrolment and beyond.

Job Responsibilities:

• Manage inbound and outbound enquiries via calls, walk-ins and digital channels
• Build strong rapport with prospective parents and understand their childcare and educational needs
• Present and communicate the school's curriculum, programmes, learning outcomes and approach confidently and professionally
• Drive conversion of enquiries into centre visits and enrolments
• Conduct engaging centre tours for prospective parents
• Guide parents through the decision-making process
• Take ownership of enrolment follow-ups and closure activities
• Deliver a personalised and positive customer experience and build long-term relationships with parents
• Serve as the primary point of contact for parents and ensure timely follow-up on enquiries
• Maintain accurate records of leads, follow-ups, visits and enrolment outcomes

Job Requirements:

• Min.Diploma in any discipline
• Min. 3 years of sales and/or customer service experience, preferably within the Early Childhood Education industry
• Sales-driven, results-oriented and motivated by achieving targets
• Willing to work weekends when required to support parent visits (time-off will be provided on weekdays)

Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225

Salary: Up to $2,800 + AWS
Location: Queenstown
Working Days: 5.25 days (Office Hours)

Key Duties:

• Handle incoming calls, manage enquiries and provide accurate information
• Route calls to the appropriate departments efficiently
• Act as first point of contact for bookings while ensuring a positive customer experience

Key Requirements: 

• Minimum GCE ‘O’ Level or equivalent
• Prior experience in customer service or call center environment is highly advantageous

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with MildIntellectual Disability (MID) and those with Mild Autism Spectrum Disorders(ASD). The school is specifically for students ranging from 7-18 years old whohave Intellectual Quotient (IQ) which falls within the range of 50-70. Theschool is a non profit organisation under the Presbyterian Community Services.We are looking for a resilient and motivated person who can be part of ourcorporate team to make a difference in the special education landscape.

Job Description
The Corporate Support Officer will report to the Manager (Admin and Finance) toprovide clerical and administrative support for the smooth and effectiveday-to-day operations of the school. You will be involved in various aspects ofthe school administration and operations such as frontline service,procurement, student affairs, as well as personnel matters.

Roles and Responsibilities:

• Assist with administrative and clerical duties including the management of the reception counter of the general office.
• Handle calls and enquiries, answer and/or transfer of phone calls and take down messages as required.
• Oversee and manage the key retrieval system.
• Attend to student’s needs at sick bay such as injuries and other safety/health-related matters.
• Facilitate & seek management’s approval for student’s early dismissal, update in Dismissal App.
• Update students’ class attendance for teachers who are not in school.
• Process students’ activity information and consent forms.
• Print circulars, letters, assessment papers and office memoranda.
• Prepare and verify correspondence and documents.
• Maintain and update a systematic filing system.
• Requisite, replenish and distribute stationery, first-aid and other supplies as required.
• Facilitate students’ annual dental & health check up with Health Promotion Board.
• Facilitate students’ photo taking for school smart cards, NRIC registration with ICA, National Service registration.
• Filing of students’ P-file.
• Process students’ School Smart Cards (SSC) and Developing Disability Register (DDR) card applications.
• Coordinate students’ booklists and uniforms.
• Schedule, prepare and set-up meetings, including buying refreshments for meetings.
• Perform other duties as assigned by the Administrative Manager or School Management.

Requirements:

• Minimum GCE 'O' levels or equivalent with competence in English and a second language.
• Good communication skills and the ability to work in a team, as well as independently.
• Relevant work experience in general administration, personnel, procurement, and training administration. Work experience in school administration will be favourable.
• Familiar with Microsoft Office applications and comfortable in using IT systems.

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

• Strong skills in Microsoft Office.
  

About the Company

We are a fast-growing company in the beauty and wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves on creating a welcoming environment where customers feel valued and cared for throughout their journey.

Role Overview

We are looking for a bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and daily client servicing operations. This role is ideal for someone who enjoys engaging with people, communicates confidently, and thrives in a fast-paced customer-focused environment.

Candidates with prior experience in beauty, aesthetics, banking, hospitality, retail, or customer-facing service environments are highly preferred.

Key Responsibilities

• Attend to customer enquiries professionally via walk-ins, phone calls, WhatsApp, email, and social platforms
• Provide excellent front-desk and customer support experience to clients
• Build strong customer relationships through warm and attentive service
• Handle appointment scheduling, confirmations, and follow-ups efficiently
• Support customer retention through proactive engagement and service recovery when required
• Maintain accurate customer records, transactions, and administrative documentation
• Coordinate with internal teams to ensure smooth daily operations and customer satisfaction
• Assist with cashiering, payment processing, and basic sales support when required
• Uphold professional grooming standards and represent the company positively at all times

Requirements

• Minimum 1 to 2 years of experience in customer service, client servicing, front desk, retail, beauty, banking, hospitality, or related customer-facing roles
• Candidates from beauty/aesthetics clinics, luxury retail, airline cabin crew, hospitality, or bank teller/credit card servicing backgrounds will have an advantage
• Strong verbal communication and interpersonal skills
• Well-spoken with good command of English and Mandarin to liaise with Mandarin-speaking customers
• Pleasant, confident, and presentable personality with strong people skills
• Energetic, bubbly, and customer-oriented attitude
• Able to multitask and remain composed in a fast-paced environment
• Proficient in basic administrative and computer skills (Microsoft Office, CRM/booking systems, WhatsApp Business, etc.)
• Positive learning attitude, responsive, and adaptable to operational needs

Strong Consideration Factors:

• Candidates with strong emotional intelligence and natural customer engagement skills
• Experience handling high-touch customer service environments or premium clientele
• Strong professionalism, responsiveness, and service recovery capabilities
• Stable employment history and genuine interest in customer-facing roles

Working Hours & Salary

• Working Schedule:
  Monday to Friday - 11am to 9pm (inclusive of break)
  Saturday & Sunday - 10am to 7pm (inclusive of break)
• Working Location: Within Orchard area
• Salary commensurate with experience and background
• Performance incentives and staff benefits may be provided

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

MindSpace by MindChamps (www.mindspace.mindchamps.org) is the leading provider of premium after school programmes in Singapore.

MindSpace is the only after school care that incorporates the proprietary MindChamps research evidence-based pedagogy. Here at MindSpace, we enable future MindChampions to develop the Champion Mindset. Do you share our passion in transforming lives for the future generation? If you are dynamic and passionate, with a positive mindset, come join MindSpace to be an integral part of our dream team!

Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

• Guide primary school children (primary 1 to 6) to ensure completion of daily homework

• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

• Maintain and build relationships with children and parents through active commmunication

• Conduct MindChamps unique enrichment programmes.

• Being an inspiring role model with a creative spirit and a champion (positive) mindset.

• Ensure safety and timely transfer of students from school to student centre

• Ensure safety of children within the premises

• Any other ad-hoc duties as delegated by Centre Director/Centre Manager

Qualifications

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

• Able to teach at least 2 primary school subjects.

• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

• Creative and loving energy with a positive disposition

• Excellent communication and classroom management skills

Location: Holland Grove Road, Parksuites

Work hours:

- School Term: Mon to Fri (11am - 7pm), Sat (8.45am - 1.45pm)

- School Holidays: Mon to Fri (7am - 4pm/ 10am - 7pm)

**Only shortlisted applicants will be notified.

Job Responsibilities including but not limited to:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Reporting To

Restaurant Manager / Assistant General Manager / Supervisor

Job Summary

The Service Crew is responsible for delivering exceptional guest experiences by providing professional, friendly, and efficient service. The role includes restaurant setup, food and beverage service, guest engagement, maintaining cleanliness standards, and supporting the overall operation of Atout.

Key Responsibilities

Guest Service

• Welcome and seat guests professionally.
• Present menus and explain dishes, beverages, daily specials, and promotions.
• Take food and beverage orders accurately.
• Ensure guests receive attentive and personalised service throughout their visit.
• Handle guest feedback and complaints professionally and escalate when necessary.
• Maintain Atout's hospitality standards at all times.

Food & Beverage Service

• Serve food and beverages according to restaurant standards.
• Ensure orders are delivered accurately and promptly.
• Clear and reset tables efficiently.
• Monitor guest needs and anticipate service requirements.
• Assist with wine, tea, coffee, and beverage service when required.

Restaurant Operations

• Prepare restaurant for service, including table settings and mise en place.
• Ensure menus, POS systems, and reservation information are updated and accurate.
• Process guest payments accurately.
• Support private events, wine dinners, and special functions.
• Follow opening and closing procedures.

Cleanliness & Maintenance

• Maintain cleanliness of dining areas, service stations, and equipment.
• Ensure all glassware, cutlery, crockery, and service equipment are properly maintained.
• Report maintenance issues, breakages, and safety concerns immediately.
• Adhere to hygiene and food safety standards.

Teamwork

• Work closely with kitchen and service teams to ensure smooth operations.
• Assist colleagues during busy periods.
• Participate in training sessions and team meetings.
• Maintain a positive and professional attitude towards colleagues and guests.

Requirements

• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Ability to work weekends, public holidays, and flexible shifts.
• Physically fit and able to stand for extended periods.
• Previous F&B experience is preferred but not mandatory.
• Basic knowledge of wines and food service is an advantage.

Working Hours

• Based on roster and operational requirements.
• 44 hours per week in accordance with company policy.

Performance Expectations

• Maintain high guest satisfaction standards.
• Ensure order accuracy and minimise service errors.
• Uphold Atout's service standards and professional image.
• Demonstrate reliability, punctuality, and teamwork.
• Contribute positively to restaurant sales and guest retention.

Key Performance Indicators (KPIs)

• Guest satisfaction and feedback.
• Attendance and punctuality.
• Order accuracy.
• Upselling of food, beverages, wines, and retail products.
• Compliance with SOPs and hygiene standards.
• Teamwork and attitude.

"Every guest leaves happier than when they arrived." This is the service philosophy expected of all Service Crew members at Atout.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Service Engineer

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $3,000 to $4,000

Requirements:

• Min Diploma in Mechatronics Engineering or equivalent with 5 to 8 years’ experience with container handling cranes or similar heavy engineering equipment.
• Good knowledge and experience in debugging PLC programs, diagnostics and electrical & hydraulic controls & feedback.
• Willing and able to travel at short notice in the region.

Responsibilities:

• Commissioning, troubleshooting, on-site training & technical support on freight container handling equipment in ports in Asia, Australia, the Middle East and Africa.
• Provide feedback to designers and factory personnel on any issues found on site.
• Proposals for new features and enhancements on equipment in service & assist sales teams with compiling quotes.
• For the Middle East and Africa, the position is based in the United Arab Emirates with primary focus on the Port of Neom, Saudi Arabia.
• For Asia and Australia, the positions are based in Singapore.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $3,000 to $4,000

Requirements:

• Min Diploma in Mechatronics Engineering or equivalent with 5 to 8 years’ experience with container handling cranes or similar heavy engineering equipment.
• Good knowledge and experience in debugging PLC programs, diagnostics and electrical & hydraulic controls & feedback.
• Willing and able to travel at short notice in the region.

Responsibilities:

• Commissioning, troubleshooting, on-site training & technical support on freight container handling equipment in ports in Asia, Australia, the Middle East and Africa.
• Provide feedback to designers and factory personnel on any issues found on site.
• Proposals for new features and enhancements on equipment in service & assist sales teams with compiling quotes.
• For the Middle East and Africa, the position is based in the United Arab Emirates with primary focus on the Port of Neom, Saudi Arabia.
• For Asia and Australia, the positions are based in Singapore.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $3,000 to $4,000

Requirements:

• Min Diploma in Mechatronics Engineering or equivalent with 5 to 8 years’ experience with container handling cranes or similar heavy engineering equipment.
• Good knowledge and experience in debugging PLC programs, diagnostics and electrical & hydraulic controls & feedback.
• Willing and able to travel at short notice in the region.

Responsibilities:

• Commissioning, troubleshooting, on-site training & technical support on freight container handling equipment in ports in Asia, Australia, the Middle East and Africa.
• Provide feedback to designers and factory personnel on any issues found on site.
• Proposals for new features and enhancements on equipment in service & assist sales teams with compiling quotes.
• For the Middle East and Africa, the position is based in the United Arab Emirates with primary focus on the Port of Neom, Saudi Arabia.
• For Asia and Australia, the positions are based in Singapore.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279