Total 13,654 Customer Service job vacancies

JOB SUMMARY:

The Infrastructure Support SecurityEngineer perform routine infrastructure operations and maintenance activities, monitoring and maintenance of cyber security systems and applications. He/She assists with monitoring infrastructure performance,security alerts and events. He checks for problems in existing systems andmodifies work processes by following defined procedures, processes and qualitystandards. He assists with the analysis of security-related information andevents, escalation of incidents for validation and remediation. He is required to be on standby (offsite) with on-call availability with varied duty rosterincluding nights, weekends and holidays.

He works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation. He is also familiar with the relevant softwareplatforms on which the database is deployed. He is familiar with cyber securitystandards, protocols and frameworks, and is required to act in accordance withthe Cyber Security Act 2018. He is knowledgeable in using various cybersecurity tools and techniques to monitor and resolve incidents.

The Infrastructure Support Security Engineer is alert and vigilant in performing monitoring activities and isable to analyse and resolve security related issues critically. He is able to methodically identify the cause of the issue, evaluate it and develop asolution in collaboration with the team. He communicates clearly in his interactions with others and coordinates effectively with his team to perform infrastructure support and security operations.
RESPONSIBILITIES:

Overseeinfrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware,systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Performminor infrastructure repairs in accordance with design or installation specifications

Maintaininfrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolveinfrastructure-related problems and issues

• Act asthe first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Overseeservice level agreements and service improvements

• Assist indeveloping service-level objectives and targets
• Maintainlogs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Monitorcyber security systems

• Perform cyber security monitoring activities on IT systems and applications
• Categorise security incidents and breaches that occur
• Track and react to security monitoring alerts
• Compile reports on the performance of security operations for management reporting

Maintaincyber security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist in the implementation of new cyber security programs
• Assist with conducting vulnerability and penetration assessments
• Assist in aligning cyber security systems with established service agreement standards
• Maintain documentation of all maintenance procedures and tests on cyber security systems

Respondto cyber security queries

• Assist inresponding to cyber security issues
• Assist inforensic threat investigations
• Assist with resolution of security-related issues
• Assist with simulation of user problems to identify drawbacks of cyber security systems
• Recommend modifications to cyber security systems to address issues
• Maintainlogs of cyber security incidents

Facilitatecyber security compliance

• Assist with the implementation security policies, standards and procedures
• Educate users on cyber security policies, standards and practices
• Identify improvement areas to existing security policies and procedures
• Monitor third party compliance with organisational cyber security policies, standards and procedures
• Monitor users’ adherence to cyber security policies, standards and procedures

Optimisecyber security system performance

• Assist with piloting of new cyber security tools, technologies, and processes
• Assist with installation of new cyber security related hardware and software
• Assist with security system testing and ongoing optimisation or changes such as scheduled upgrades and updates
• Maintain documentation of all optimisation activities
• Recommend security products, services and/or procedures
• Propose improvements to IT operational processes, procedure manuals, and documentation

QUALIFICATION& EXPERIENCE:

• Diploma/Degreein Computer Science or IT, or with at least 2-3 years of experience indeploying and maintaining Server, Storage and Backup solution in Windows &Linux environment.
• Experiencein administration of Microsoft Server, SQL Server, Reporting Server.
• Experiencein administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experiencein administration of AD, RDS and System Troubleshooting.
• Experiencein administration of Email System (Microsoft 365) and Troubleshooting.
• Experiencein administration of End User Computing (EUC) and Troubleshooting.
• Experiencein administration of networking / perimeter network security / WANconnectivity.
• Experiencein Cyber Security such as discovering vulnerabilities and risk in theenvironment, monitoring network performance and ensuring hardware and software applicationsare updated.

SKILLS ANDATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivatedwith a strong drive to succeed.

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary and Secondary Chinese tutors
• Primary and Secondary Science tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Preschool / Centre Principal
Salary: $5000 - $6100
Working Day: 5 Days (Mon - Fri)

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrollment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• At least 1-2 years experience as Preschool Principal

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

avodaq provides ITnetworking solutions worldwide for customers of small to large scale networks. avodaq engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

You will have the opportunity to learn about IT and Cisco technologies which will be a great development to your career. This is an opportunity for someone who possesses fundamental technical skills and customer-oriented culture for clients, and the wish to hone skills whilst providing customer value. You excel when it comes to configuring, isolating, troubleshooting, and communicating to the clients.

Contract Duration: 27 July 2026 – 7 November 2026

Key Responsibilities:

• Provide Level 1 (L1) technical support for end users via ticketing system, email, or walk-in requests
• Troubleshoot and resolve issues related to Microsoft products (e.g., Windows OS, Microsoft 365, Outlook, Teams, Office applications)
• Perform laptop imaging/cloning and provisioning for new and replacement devices
• Manage and update incidents and service requests through the ticketing system
• Support end-user devices including: Laptops and desktops, Monitors and peripherals, Printers and printing issues, Mobile devices (basic configuration and troubleshooting), Meeting room IT setup (AV, conferencing tools, connectivity issues)
• Diagnose hardware and software issues and escalate to L2 support when necessary
• Assist in setup, onboarding, and offboarding of employees (device allocation, account setup)
• Maintain IT asset records and ensure proper documentation of issues and resolutions
• Provide basic user training and guidance for common IT tools and systems

Scope of Support:

• Support coverage: 9am – 6pm, Monday to Friday (8x5 support model)

Common Issues Handled:

• Microsoft Office / Outlook / Teams issues
• Login, password, and access-related problems
• Laptop performance and configuration issues
• Printer connectivity and errors
• Meeting room setup and conferencing issues
• Basic network connectivity troubleshooting

Requirements:

• Diploma or Degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support or service desk environment
• Strong knowledge of Microsoft Windows and Microsoft 365 ecosystem
• Familiarity with ticketing systems and IT service management processes
• Basic understanding of hardware troubleshooting and device setup
• Good communication and customer service skills

Preferred Skills:

• Experience in laptop imaging/cloning tools
• Exposure to Active Directory and user account management
• Knowledge of mobile device support (iOS/Android)

Key Competencies:

• Problem-solving mindset
• Strong interpersonal skills
• Ability to prioritize and manage multiple tasks
• Team player with a customer-first attitude

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Preschool Cleaner cum Cook

Salary: up to $1,800

Working Days & Hours: Monday to Friday, 7:30am – 4:30pm

Location: Ang Mo Kio/ West Coast/ Orchard/ Pasir Panjang (Islandwide location available too!)

Job Responsibilities
• Prepare daily meals and snacks for children and staff.
• Ensure food meets basic nutritional and hygiene standards.
• Clean and maintain the kitchen, pantry, and food preparation areas.
• Carry out daily cleaning of classrooms, toilets, and common areas.
• Replenish cleaning supplies and handle waste disposal.
• Assist with meal preparation during centre activities when required.

Job Requirements
• Possess a food handling or food hygiene–related certificate.
• Have basic knowledge of food safety and hygiene.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Jurong East
Working hours: Mon - Fri, 8.15am-5.30pm
Basic Salary:  $2500-$2800

Responsibilities 

• Responsible for managing and coordinating Sea Export / Import shipments. 
• Ensure customer requirements are met and documentation is accurate and precise. 
• Ensure Fully Compliance on Workplace Safety & Health Procedure 
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.
• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations. 
• Perform general shipping functions including system data entries. 
• Coordinating and resolve shipment issues 
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments. 
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise. 
• To ensure related charges are billed and collected timely from the consignee or its agent 
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints. 
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents. 
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements

Requirements

• Minimum Diploma
• Knowledge in freight forwarding, import & export procedure or permit declaration. 

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Location: Punggol

Duration: 22 Jun - 19 Jul

Working Hours: Any 5 days of the week from Mon - Sun, 9:30 - 5:30pm (Need to be open with working both weekends!)

Salary: $12/hour

Job Responsibilities:

• Check attendance
• Introduce experience and help with app booking flow
• Assist guests with onboarding
• Ensure all passengers complete a post-ride survey
• Record name and contact details from those who expressed interest for a trial ride

Job Requirements:

• Must be open to work both weekends
• Able to commit for the full duration

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Job Information

• 5-day work-week
• Medical and dental benefits
• Annual Salary Wage Supplement
• Collaborative and supportive work environment

Job Description:

We are seeking for caring and enthusiastic individuals for the role of Student Care Teacher, to support the growth and development of students in our care program.

Job Scope:

• Supervise and guide primary school students (P1 to P6) in the following subjects - English, Mathematics, and Science; and ensure daily completion of school homework or in-house learning materials.

• Conduct in-house programs and be the role model to the students for good habits and values.

• Ensure the well-being of the students in the centre.

• Implement effective classroom management and ensure that safety and security protocols are met at all times.

Job Requirements:

• Able to teach Mandarin is a plus.

• Able to guide Primary 1 to 6 school subjects (English, Mathematics, and Science).

• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred

• Team-oriented player

• Passionate in working with primary school children

• Possess excellent work ethics and integrity• Supervise and guide primary school students (P1 to P6) in the following subjects - English, Mathematics, and Science; and ensure daily completion of school homework or in-house learning materials.

• Conduct in-house programs and be the role model to the students for good habits and values.

• Ensure the well-being of the students in the centre.

• Implement effective classroom management and ensure that safety and security protocols are met at all times.

• Prepare and serve food for dine in, take away or online orders.
• Prepare drinks, desserts and additional side orders for customers
• Assist in simple kitchen tasks when necessary
• Attend and respond to the customers’ requests promptly and professionally
• Complete the routine of counter-opening, counter-closing duties during shift handover and closing at night
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis
• Stock-up on the necessary sauces, cutleries, packing bags, cups and other items as required to serve the customer
• Serve meals and ensure the dining area is kept clean all the time
• Responsible to clear away rubbish properly to maintain a clean, safe and sanitary environment for customers
• Report immediately to the duty store manager for any unusual incidents that may cause harm to other employees or to the company’s brand
• Undertake any ad-hoc duties as assigned by the Restaurant Manager
• Able to work in shifts and work in multiple locations

FREE MEALS provided to staff during working hours for all breakfast, lunch and dinner

BIRTHDAY TREAT yearly

PERFORMANCE BONUSES

Job Responsibilities

• Execute and manage order processing transaction accurately
• Collaborate effectively with accounts, warehouse and logistics and sales to mitigate outstanding issues for time oder fulfilment or billing
• Retrieve PO and submit invoices on customers' online portal regularly
• Liaise with warehuse and sales for returns from customers
• Issue credit and debit note when applocation
• Other admin duties as assigned

Job Requirements:

• Min N/O/A level
• Min 2-3 years of admin experience 

All Interested candidates are invited to email your resume in MS Word format to:

nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.