Total 13,654 Customer Service job vacancies

Responsibilities

• Manage LEARN subscription and billing-related processes
• Provide administrative support for business development activities
• Develop instructional guides and EDMs to support content curation and events

Requirements

• Min GCE A level
• Proficient in Microsoft Office & Canva
• Excellent communication skills & time management
• Able to communicate clearly and professionally with stakeholders
• Accurate and detail-oriented in data entry
• Able to work independently and as part of a team

Other Information

• Location: Buona Vista
• Working Schedule: Mon - Thu (8.30am – 6pm/9-630pm), Fri (830am – 530pm/9-6pm)
• Salary: $2,650

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Summary

This role supports procurement and administrative operations, including invoice processing, inventory management, and coordination of office, staff, and student-related activities. It also provides general operational support such as handling logistics, facility bookings, and day-to-day office needs.

Responsibilities

• Support procurement and invoicing processes, including checking invoices and coordinating payments
• Handle supplier enquiries and follow up on payment matters
• Receive deliveries and track missing items where required
• Manage inventory of office supplies and distribute items to staff
• Support general staff administration, including preparing onboarding items and arranging gifts or bookings
• Assist with student-related administrative tasks such as coordinating logistics for events (e.g. transport, meals)
• Provide general operational support, including basic pantry upkeep, reporting faulty items, and assisting with ad-hoc tasks

Requirements

• Able to support invoice processing, vendor follow-ups, and basic inventory management
• Familiar with basic systems (e.g. facility bookings) and comfortable using spreadsheets or document tools
• Good organisational, communication, and time management skills to handle multiple tasks and coordinate with stakeholders
• Able to work with different teams and external vendors, and follow through on assigned tasks
• Handles information with care and maintains accuracy in data entry and reporting

Other Information

• Location: Choa Chu Kang
• Working Schedule: Mon to Thu (8.30am - 6pm), Fri (8.30am to 5.30pm)
• Salary: $2,580

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Responsibilities:

• Provide first and second level IT technical support to end users including desktops, laptops, mobile devices, printers, and peripherals.
• Diagnose and resolve hardware, software, OS, and application issues within defined SLA timelines.
• Perform onsite and remote troubleshooting, escalation, and follow up to ensure timely issue resolution.
• Manage incidents, service requests, and problem records through the IT Service Management / ticketing system.
• Ensure tickets are properly logged, categorized, prioritized, documented, and closed in accordance with IT service procedures.
• Track recurring issues and assist in problem root cause analysis and preventive actions.
• Support SLA monitoring, reporting, and service improvement initiatives
• Endpoint onboarding and device lifecycle management
• Software deployment and patching activities
• Endpoint health checks and compliance status monitoring
• Assist in Windows OS patching, application updates, and remediation tasks as scheduled
• Perform endpoint troubleshooting for non compliant or unmanaged devices

Requirements:

• At least 3 years of experience in providing Level 1 support
• Basic knowledge of networking, IT security, and infrastructure
• Exposure to Oracle and Microsoft SQL Server is a plus
• Familiar with Microsoft 365, Office, and collaboration tools

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Service Delivery Manager (SDM) / Maintenance Sales – Commercial

Are you a people person and has a passion to provide solutions along with good service? Are you a leader with excellent analytical and communication skills?

We are looking for an exciting and dynamic goal chaser to support our Service Delivery Team. Working closely with our sales team, the successful candidate shall ensure and manage key client’s satisfaction while refining delivery processes to meet KPIs.

This is a client facing role that provides incentives for growing our post sales / managed service revenue. You will also supervise day to day operations of the helpdesk for optimal resource management.

When you join our team, we will prepare you for success. You will receive training as well as on-going development to prepare you for that career advancement you are looking for. So, come join us!

The Service Delivery Manager is a client facing role pertaining to post sales / service matters.

The Responsibilities:

· Maintaining positive relationships with key customers

· Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line

· Coordinate with service team and Account Manager to ensure all information is provided. If not all information is provided, he/she will ensure we acquire all information required

· Conduct regular reviews (for key accounts) with end users

· Coordinate with the Sales Team to ensure post sales revenue continue to rise

· Manage service delivery for existing and potential clients; both locally and regionally

· Identify and develop customer service procedures, policies and standards

· Understanding the needs and requirements of clients, and moving to meet those needs proactively

· To actively contribute to the growth of existing clients and the generation of new businesses

· Review and assess customer service contracts

· Oversee the achievement and maintenance of agreed customer service levels and standards

· Review customer complaints and work with related teams to provide resolutions

· Liaise with company management to support and implement growth strategies

The Pre-Requisites:

· The ability to really listen to customers

· Candidate must possess at least Diploma or equivalent in any field.

· Minimally two years of experience in the AV / IT industry

· In-depth knowledge of customer service principles and practices

· Proficiency in MS Office applications

· Can demonstrate a good level of negotiation and communication skills, both internally and with external clients

· Ability to write and speak good English

· Positive attitude and incredible work ethics

Role Overview:

We are seeking an experienced and resilient Cloud Services Delivery Director to lead our Agency Tenant Facilities Management (ATFM) cloud operations team. In this role, you will be the driving force overseeing tenant workloads across the Government Commercial Cloud (GCC) environment, with a primary focus on AWS architecture.

Key Responsibilities

ATFM Cloud Operations & Service Management

• GCC Environment Management: Establish, maintain, and supervise highly available, scalable, and resilient AWS infrastructure hosting critical tenant agency applications within the GCC framework.
• Day-to-Day Operations Support: Lead the ATFM engineering team in simplifying and running routine IT infrastructure operations for various government tenant agencies.
• Automation & Monitoring: Implement robust monitoring, logging, and alerting systems using automation (e.g., Ansible) and infrastructure-as-code (IaC via Terraform or CloudFormation) to maximize operational efficiency.
• Incident & Problem Management: Take accountability for high-severity incident responses, leading swift containment and resolution efforts to minimize disruption to public digital services.
• Tenant Lifecycle Management: Oversee the end-to-end cloud journey for tenant agencies, including resource allocation, continuous performance tuning, and capacity planning.

Services Governance & GCC Migration

• Cloud Readiness Assessment: Lead detailed infrastructure and workload assessments for legacy or on-premises systems shifting to GCC AWS environments.
• Migration Execution: Develop and drive flawless cloud migration roadmaps, managing resource schedules, timelines, and application onboarding constraints smoothly.
• Financial & Cost Governance: Analyze ongoing cloud spend across tenant agencies, enforcing strict cost optimization and control mechanisms to ensure responsible public fund spending.
• Stakeholder Management: Collaborate effectively with GovTech central teams, tenant agency stakeholders, and auxiliary security teams to align cloud delivery with overarching Whole-of-Government (WOG) digital objectives.

Infrastructure Security Compliance (WOG & IM8)

• IM8 Alignment: Ensure all tenant architectures strictly integrate and comply with Singapore Government IM8 (Instruction Manual 8) policies, CSA guidelines, and public sector data classification requirements.
• Access & Data Protection: Enforce mandatory security controls, prioritizing strict Identity and Access Management (IAM), Multi-Factor Authentication (MFA), network segmentation, and encryption for data at rest and in transit.
• Continuous Threat Monitoring: Supervise continuous infrastructure monitoring, leveraging cloud-native tools like AWS GuardDuty and Security Hub to preemptively identify and mitigate zero-day exploits, DDoS risks, and unauthorized access.
• Audits & Vulnerability Management: Direct routine security vulnerability assessments, strict patch management schedules, penetration tests, and compliance audits across tenant environments.
• Secure Disaster Recovery (DR): Ensure backup architectures are tightly secured and encrypted and coordinate regular WOG-aligned DR drills to ensure business continuity for critical national applications.

Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: ~15 years of experience in IT operations, with at least ~10 years in enterprise cloud environments.
• GovTech/Public Sector Exposure: Proven experience operating within the Government Commercial Cloud (GCC) environment, or a comprehensive understanding of Singapore public sector ICT governance.
• AWS Technical Depth: Expert architectural and operational knowledge of AWS services, DevOps pipelines, and infrastructure management.
• Compliance Proficiency: Deep practical familiarity with IM8 controls, MTCS, or equivalent high-compliance security frameworks.
• Tooling: Proficient with IaC deployment tools (Terraform, CloudFormation) and configuration management automation tools (Ansible, Chef, or Puppet).
• ITIL (Service Management)

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Position : Customer Service x3

• Working Days: 5 Days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)

- Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.

• 5 days, Retail Hour
• Attractive remuneration package commensurate with relevant experience.

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Self-motivated and sales driven with a positive attitude
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

Details for Candidates

• 5.5 Days work week (1 Weekend inclusive)
• Weekday Timing: 1300 - 2130 Hrs
• Weekend Timing: 0930 - 1700 Hrs
• Part-time positions available

Job Scope

• Teaching students in assigned classes (about 30 hours a week)
• Create new learning material for the centre
• Assist in the centre operations in other matters
• Contribute to the learning programmes offered by the centre

Requirements

• Infallible work ethics
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students
• Have passion toward education and helping others
• Other industry experiences (if any)

Interested candidates please apply, vacancies are limited!

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

Details for Candidates

• 5.5 Days work week (1 Weekend inclusive)
• Weekday Timing: 1300 - 2130 Hrs
• Weekend Timing: 0930 - 1700 Hrs
• Part-time positions available

Job Scope

• Teaching students in assigned classes (about 30 hours a week)
• Create new learning material for the centre
• Assist in the centre operations in other matters
• Contribute to the learning programmes offered by the centre

Requirements

• Infallible work ethics
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students
• Have passion toward education and helping others
• Other industry experiences (if any)

Interested candidates please apply, vacancies are limited!

AboutUs:           

The Program inTranslational and Clinical Liver Cancer Research is a dynamic enterprise withinthe National Cancer Centre Singapore (NCCS) that conducts cutting-edge clinicaland translational research in primary liver cancer (hepatocellular carcinoma(HCC)). Nested within the program is the Secretariat of the Asia-PacificHepatocellular Carcinoma (AHCC) Trials Group. The AHCC Trials Group is acollaborative multi-national research network that spans the Asia Pacific andactively engages in a spectrum of prospective clinical and translation researchstudies that address unmet clinical needs of HCC.

Job Description:

The job is that of asenior research executive/assistant manager/manager managing projects within amature research program in HCC. This role is ideal for a motivated individualwho enjoys thinking and managing projects independently, but also as a teamplayer.

You will be part ofan active research enterprise management team that closely works with otherteams in clinical research coordination, wet laboratory research andbioinformatics. The Program encompasses a wide range of of biomedical researchfrom upstream and translational studies to prospective multi-site clinicalstudies. There will be opportunities to develop a deep understanding of thebiomedical ecosystem, and to work with key scientific opinion leaders, andpharmaceutical and biotech industry partners both locally and overseas. Youwill play a key role in the coordination, execution, and management of complexmulti-site research programs, while developing a strong network of academic,clinical, and industry contacts.

There will also beample opportunities for learning and publication.

Your ResponsibilitiesWill Include:

• Coordinating andengaging various internal and external stakeholders in the management ofmulti-institution and/or multi-national collaborations.
• Initiating andsupporting research activities including (but not limited to) research grantapplications, SOP development, and project budgeting.
• Provision ofnecessary resources that ensure compliance of regulatory/contractual documentsand smooth project operations.
• Organizing andpreparing materials for regular update meetings with collaborators.
• Providing a broadrange of high-level administrative support in planning, organizing and managingresearch-related events (meetings, conferences, seminars), as well as draftingand costing of new proposals.

Job Requirements:

• Bachelor’s degreein Life Sciences, Biomedical Sciences, Public Health, Business, or equivalent;An honours degree or Master’s degree will be an advantage.
• Prior workexperience in biomedical research, clinical trials and/or project management inhealthcare, CRO or pharmaceutical organizations will be an advantage but is nota requirement
• Prior exposure toSingapore’s research and grant landscape will be an advantage.
• Excellentcommunication and writing skills.
• Proactiveindividual who has effective interpersonal skills and is able to workcollaboratively in a team environment.
• Strong organizationand attention to details.
• Ability to multi-task, and possess good time management.
• High proficiency inMS Office (Word, Excel, PowerPoint)