Total 13,725 Others level Customer Service job vacancies

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s clinic assistant related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

Job Summary

This role handles customer calls on banking products and services, providing accurate information, resolving enquiries, and assisting with basic account-related requests. It also involves identifying customer needs and escalating more complex issues to relevant teams.

Responsibilities

• Handle inbound (and sometimes outbound) customer calls related to banking products and services (e.g. accounts, cards, loans)

• Address customer enquiries, requests, and complaints in a professional and timely manner
• Provide accurate information on bank policies, procedures, and transactions
• Assist with basic banking requests (e.g. card activation, account updates, dispute reporting)
• Identify customer needs and escalate complex issues to relevant departments when required

Requirements

• Prior experience in customer service/call centre

Other Inormation

• Jurong East/Changi Business Park
• 5 days (1pm - 10pm, 2pm - 11pm, 3pm - 12am)
• $2,500 - $3,500 + $1,000 shift allowance

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

• Handling and managing patient satisfaction
• Performing therapy such as Tuina, Cupping, Guasha, Osteopathy Bonesetting, Post and Prenatal etc.
• Performing clinic's daily operations such as maintaining hygiene standards
• Sales of health services or products (attractive commission scheme)
• Any other tasks as assigned

Job Requirements:

• Possess at least ITEC/NITEC/WSQ/CIBTAC or equivalent Singapore certified massage certificate
• Basic IT knowledge
• Good communication skills and customer relationship skills
• Friendly personality, cooperative and work well with co-workers
• Be open to learning new thing
• Good in time management
• Ｗilling to work on retail hour, weekends and public holiday

We are hiring a Senior Systems Analyst (Service analyst) who will be providing advanced technical support for the HEALIX data streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. 

Role & Responsibilities

• Provide the application support for IDMC ETL jobs and data pipelines
• Monitor scheduled and on‑demand workflows, mapping and transformation steps
• Diagnose application failures by investigating logs, error messages, and transformation logic
• Perform root-cause analysis and document findings, impact, and remediation steps
• Restart failed jobs or tasks and validate recovery
• Optimize ETL job performance within application scope if required
• Validate end-to-end workflow completion and downstream data delivery
• Escalate recurring, complex, or platform-impacting transformation/mapping failures with reproducible evidence
• Maintain and update runbooks, recovery playbooks, incident logs, and operational documentation
• Follow change-control and governance processes for any configuration or mapping changes
• Support problem management activities by identifying and addressing underlying technical issues
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features
• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement
• Communicate technical updates and incident statuses to relevant stakeholders

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• minim 3 years of experience in application or platform support, preferably in data systems or cloud environments
• Experience with IDMC, or data streaming technologies is an advantage
•  Strong analytical and troubleshooting abilities
•  Proficient in incident and problem management processes (e.g., ITIL framework)
•  Good communication and stakeholder management skills

As part of our growth and talent development strategy, we are seeking a dynamic and driven Management Trainee to join our organisation. This role is designed for individuals who aspire to develop a strong understanding of healthcare operations through hands-on exposure across multiple departments, with the opportunity to grow into future leadership roles.

Job Responsibilities

• Participate in a structured Management Trainee programme with rotations across key departments, including Operations, Human Resources, Marketing, Finance, and Logistics & IT.

• Gain hands-on exposure to daily operational workflows, business processes, and cross-functional collaboration.

• Work closely with department heads and team leads to understand departmental objectives, challenges, and performance metrics.

• Assist in reviewing, analysing, and improving internal processes to enhance efficiency and service quality.

• Support departmental projects, initiatives, and day-to-day operations as assigned.

• Collect, consolidate, and prepare reports related to operations, manpower, performance, and project outcomes.

• Participate in staff engagement activities, internal communications, and company-wide initiatives.

• Support coordination of onboarding, training, and orientation programmes across departments.

• Represent the company at internal and external events, meetings, or industry-related activities when required.

Requirements

• Diploma or Degree in Business Administration, Management, Human Resource Management, Healthcare Management, or a related discipline.

• Fresh graduates are welcome to apply; candidates with up to 2 years of working experience will have an advantage.

• Strong interest in management, business operations, and organisational development.

• Good analytical, organisational, and problem-solving skills.

• Proficient in Microsoft Office, especially Excel and PowerPoint.

• Strong communication and interpersonal skills, with the ability to work effectively across different teams.

• Proactive, adaptable, and willing to learn in a fast-paced and dynamic environment.

• Able to handle sensitive and confidential information with professionalism.

The Digital Ambassador is a key client-facing role responsible for enhancing a MNC bank customer's banking experience through proactive assistance and guiding them towards digital solutions. This role requires an individual who is passionate about technology, customer-centric, and knowledgeable about the latest banking products and services. The Digital Ambassador will play a crucial role in promoting digital adoption and cashless transactions, thereby improving efficiency and customer satisfaction.

Key Responsibilities

Customer Assistance:

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

Digital Adoption and Education:

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.
• Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits.

Product and Service Knowledge:

• Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.
• Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
• Suggest appropriate digital alternatives or banking solutions to customers based on their individual needs and preferences.
• Participate in training sessions and workshops to continuously enhance product knowledge and digital proficiency.

Customer Relationship Management:

• Build and maintain strong, positive relationships with customers by providing exceptional service and support.
• Gather customer feedback on digital platforms and services to contribute to continuous improvement.
• Identify opportunities to cross-sell or upsell banking products and services by understanding customer needs and referring them to relevant specialists when necessary.

Qualifications

• Education: High school diploma or equivalent
• Experience: Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage.

• Competencies

1. Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
2. Strong problem-solving abilities and a proactive approach to customer service.
3. Tech-savvy with a genuine interest in digital trends and innovation.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Customer-centric mindset with a passion for helping others.
6. Bilingual proficiency may be an advantage in diverse customer environments.

Skills

• Customer Service
• Customer Support
• Customer Relationship Management (CRM)
• Digital Adoption
• Mobile Banking / Internet Banking / Digital Payments
• Banking Operations

Working Conditions

This role typically operates within wealth hub environment, requiring interaction with customers remotely or face to face

The work location is at Orchard or ASQ

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26160389 (Tan Xin Hui Zoanne)

Reporting to the VP, Marcom / AM, Marcom, the key role of the Customer Service Officer is to:

• Handle systems relating to shopper management and assist in mall inspection
• Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
• Provide assistance and general information to shoppers at the Concierge Desk
• Handle the administrative and clerical work relating to the events and promotions at the mall
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer reward programs including educating tenants on the voucher program
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, photographing, etc.
• Handling and administering Lost & Found items
• Answering incoming phone lines and email enquires
• Assist with assigned administrative duties from Marcom Manager
• Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirement:

• Diploma in Marketing or a related field
• At least 1 year of proven marketing communications experience in the retail / mall industry.
• Creative, dynamic, and resourceful with good media and relevant promotional partners’ contacts
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
• Proficient in Microsoft Word, Excel & Powerpoint
• Proficient in English, both written and verbal.
• Ability to work in fast pace environment, under pressure and deadlines.
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure

*Please note that only shortlisted candidates will be notified. Thank you.

Job Scope:

• Assist in daily living activities of patients
• Assist in feeding of patients
• Assist patients in taking medicine

Job Requirements:

• Min Nitec in Nursing or relevant healthcare certifications
• Healthcare experience would be preferred

Interested candidates, please submit your resume to pharma@recruitexpress.com.sg

Ann Goh Xin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License No.: R1875289

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

We are looking for friendly and reliable Part-Time Service Crew to support our lunch operations in the heart of Singapore's CBD. This role is ideal for individuals seeking weekday part-time work in a fast-paced and customer-focused environment.

Working Schedule:
• Monday to Thursday
• 12:00pm – 4:00pm
• Minimum commitment of 2 days per week

Key Responsibilities
• Provide excellent customer service and assist customers with their orders
• Operate the POS system and handle cashier duties
• Assist with food preparation, packing and order fulfilment
• Maintain cleanliness and hygiene standards of the outlet
• Support daily operations during peak lunch hours

Requirements
• Able to communicate effectively in English
• Friendly, responsible and punctual
• Comfortable working in a fast-paced environment
• Positive attitude and willingness to learn
• Prior F&B experience is an advantage, but not required

About Metta Preschool @ Punggol

Metta Preschool (Punggol) is a specialized early intervention center dedicated to children aged 2 to 6 with mild to moderate Autism Spectrum Disorder (ASD), Global Developmental Delay (GDD), and intellectual disabilities. Since 2010, we have provided a nurturing environment where every child is empowered to reach their full potential. Join our passionate team and play a vital role in shaping the foundational years of children with special needs.

The Role: What You’ll Do

As a Teacher Aide, you are an essential partner to our Classroom Teachers. You will help manage classroom dynamics, prepare specialized learning resources, and provide 1-on-1 or small group support to ensure every child can participate meaningfully in our intervention programs.

Key Responsibilities

1. Classroom & Learning Support

• Assist teachers in executing Individualized Education Plans (IEPs) and daily classroom activities.

• Provide 1-on-1 guidance to students during lessons to help them stay focused and engaged.

• Support the management of student behaviors using positive reinforcement and strategies directed by the teacher.

• Assist with routine care, including arrival/dismissal roll calls, meal times, and toileting (if required).

2. Resource Preparation & Environment Management

• Prepare and organize teaching aids, visual schedules, and sensory-friendly learning materials.

• Ensure the classroom remains a safe, clean, and conducive "Ready-to-Learn" environment.

• Set up specialized work areas, schedule boards, and activity stations before each session.

3. Team Collaboration

• Work closely with a multi-disciplinary team (Teachers, Therapists) to ensure the safety and well-being of all students.

• Assist in documenting simple observations of student progress or behavioral incidents as requested by the teacher.

• Participate in center-wide events, outings, and basic housekeeping duties to maintain high operational standards.

Job Requirements

• Education: Minimum GCE 'N' Levels or equivalent. A NITEC or Higher NITEC in Early Childhood or Social Services is a significant advantage.

• Experience: Prior experience working with young children or in a special needs (SPED) environment is preferred, but passionate entry-level candidates are welcome to apply.

• Attributes:

  • Patient & Resilient: Able to remain calm and supportive in a high-energy classroom.

  • Team Player: Proactive in assisting teachers and following instructions diligently.

  • Reliable: Punctual and committed to the routine of the children.

About Company:

Our client is a global provider of mechanical seals, sealing systems, and industrial components. Their core product lines include mechanical seals, bellows, cartridge seals, pump parts, industrial lubricants, and seismic isolation devices. They serve a wide range of industries.

Job Description:

- Data entry and database updates

- Document filing and record management

- General administrative support

- Logistics support

- Simple packing and preparation of products and materials

- Other ad-hoc administrative duties as assigned

Job Requirements:

- Basic computer literacy

- Proficiency in Microsoft Word and Excel

- Ability to perform accurate data entry

- Ability to follow instructions and work independently

- Previous administrative / data entry experience is a plus

- Detail-oriented and organized

- Team player with a positive attitude

- Able to commit to a short-term contract assignment

Compensation:

- Work Location: Pandan Loop

- Working Hours: 8:30 AM - 5:00 PM (Monday to Friday)

- Potential contract extension

- Actual transportation expenses will be reimbursed

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus

Job Description

• Supervise and ensure the safety and well-being of primary school students

• Guide students with daily homework for Science and Math.

• Conduct simple enrichment and indoor activities

• Maintain classroom discipline and a positive learning environment

• Communicate effectively with parents and team members

Requirements

• Minimum Nitec / Diploma (or equivalent)

• Experience in student care, childcare, tuition, or education preferred

• Patient, responsible, and able to manage primary school children

• Good communication and teamwork skills

Working Hours

• Monday to Friday

• 10.00am – 7.00pm

Salary & Benefits

• AWS and Performance Bonus
• Air-conditioned environment
• Training and career progression provided

Talents@Work Pte Ltd (21C0501)

Chin Long (Edan) (R23116697)