Total 520 Manager level Others job vacancies

• Well established Main Contractor

• Government and Private Building projects

• Challenging and Rewarding career

• Senior PM positions available

Our client is seeking for suitable candidates to join them as Project Manager.

Responsibilities:

· Lead and manage project team

· Execute projects according to Schedule and Tender Specifications within Contract Budget

· Plan and update master programme

· Preparation of Progress Reports

· Troubleshoot and recover from unexpected delays

· Resolve on-site Contractual Issues

· Coordinate works between Clients, Consultants, Sub-contractors, Suppliers

Requirements

· Degree or Diploma in Civil Engineering

· Min 5 years of working experience in construction industry

· Experienced in HDB / Condo / Commercial projects

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Roles & Responsibilities

Manage cost effectiveness and constantly strive to improve productivity, quality of service
Administer KPI to ensure that set objectives are closely monitored and achieved
Manage staff performance, discipline, shift planning overview and staff training for designated tasks.
Coach and appraise performance of team members.
Ensure operational efficiency with high accuracy and minimal defects to products
Control cost to improve and reduce handling and distribution costs to achieve monthly budget targets
Implement safety standards in accordance to WSH, QAFS requirements to avoid industrial injury and damage to property, product. Ensure security measures in place to deter pilferage and damage
Implement agreed projects to further improve operation efficiency
At least 5 years of relevant experience in managing and leading Operations team (50-70 Team Members)
Strong Leadership, Interpersonal, People Management and Communication skills
Attention to details and organized
A pro-active team player with hands-on approach
Experienced in Project management

Our client is a leading player in 3PL. Due to ongoing expansion, they are looking for a Regional Transport General Manager to support their growing legal and project teams. They are located in the (East) – easily accessible.

Responsibilities:

• Drive regional business development by expanding IL-Transport opportunities within existing customers and acquiring new accounts
• Collaborate with Country BD, KAM, and GKAM teamsto build and maintain a strong pipeline aligned with growth targets
• Support solution design and customer proposals, including cross-country coordination for regional opportunities
• Lead commercial structuring including pricing strategy, contract negotiation, and risk assessment
• Ensure governance and consistency in commercial frameworks, including review of deviations and value propositions
• Develop and manage pipeline dashboard tracking key KPIs (pipeline value, win rate, conversion rate, sales cycle)
• Monitor pipeline health and work with country teams to improve conversion and sales effectiveness
• Drive revenue growth through performance tracking, customer retention, and upsell/cross-sell opportunities
  
  Requirements:

• Min 10 years’ experience in Logistics Commercial or Business Development, with 7–8 years in regional leadership roles
• Strong expertise in transportation with proven BD and Commercial Management track record
• Willingness to travel regionally (20–30%)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng (Ashley)

About the Role & Company

(Requires Relocation to Bali, Indonesia)

Tigris is a Singapore-based company focused on building and operating sustainable infrastructure and resource-efficient business systems across Southeast Asia. As part of its expanding operations, the company owns and manages Jaan, a fast-growing water bottling and distribution business located in Bali. More information on Jaan can be found at https://jaanwater.com/ .

This role is responsible for overseeing the end-to-end operations of Jaan. The General Manager will work closely with the Founder & Managing Director to ensure effective execution across manufacturing, logistics, customer service, and commercial support functions.

The successful candidate will act as the Founder & Managing Director's on-the-ground operational representative in Bali, serving as the key link between management and operational teams. The role is responsible for ensuring that strategic priorities, operational initiatives, and business objectives are effectively communicated, implemented, and followed through across the organisation.

Key Responsibilities

Overall Business Operations

• Monitor the day-to-day operations of Jaan’s water bottling and distribution business based in Tabanan, Bali.

• Serve as a key operational leader working closely with the Founder & Managing Director to ensure effective business execution.

• Translate strategic priorities and operational directives from the Founder & Managing Director into actionable plans and coordinate implementation across the organisation.

Operational Excellence & Continuous Improvement

• Work closely with the Founder & Managing Director to identify operational challenges and improvement opportunities.

• Develop and implement practical solutions to improve efficiency, quality, and reliability of operations.

• Establish structured follow-up mechanisms to ensure agreed operational initiatives are completed.

• Conduct periodic operational reviews to ensure improvements are sustained and embedded into daily operations.

Leadership & Team Management

• Lead, mentor, and develop operational staff and department supervisors.

• Ensure clarity of responsibilities, workflows, and performance expectations across teams.

• Maintain accountability for task execution, deadlines, and operational standards.

• Promote coordination and communication across departments.

• Build a culture of ownership, discipline, and continuous operational improvement.

Business Development & Commercial Support

• Work with sales and marketing teams to support business growth objectives.

• Monitor customer feedback and service quality to identify operational improvements.

• Ensure operational capacity aligns with commercial requirements and customer expectations.

• Support evaluation of new business opportunities from an operational feasibility perspective.

Strategic Planning & Reporting

• Escalate key operational risks, bottlenecks, and improvement opportunities with recommended actions.

• Provide structured reporting on operational performance and execution progress of key initiatives.

Preferred Qualifications

• 5–10 years of experience in operations management, manufacturing management, general management, or a similar leadership role, including employee supervision, performance management, and team leadership.

• Experience overseeing production facilities, manufacturing operations, logistics, supply chain functions, or multi-department business operations.

• Experience in fermentation processes, food processing operations, and/or downstream processing (DSP) operations will be highly advantageous.

• Experience implementing operational systems, SOPs, performance management frameworks, quality control systems, or process improvement initiatives.

• Bachelor's degree in Business, Engineering, Operations Management, Supply Chain Management, Food Science, Manufacturing, or a related discipline is preferred.

Assistant to general manager

• Assist with schedule arrangement, meeting coordination, task reminders and follow-up on key assignments.
• Prepare meeting documents, project files, presentation materials and external communication contents as required.
• Facilitate information exchange between internal teams and external partners to guarantee accurate and efficient communication.
• Follow up on assigned tasks and drive their completion in line with scheduled deadlines.
• Prioritize critical matters to help improve overall work efficiency.
• Plan, coordinate, execute and track other relevant administrative affairs.

Human Resources and Team Support

• Take charge of recruiting local interns in Singapore, covering job posting, resume screening, candidate communication, interview arrangement and onboarding coordination.
• Assist in daily administrative support for regular employees and interns, such as pre-onboarding preparation, data compilation, internal communication and basic personnel administration.
• Support talent pooling and staffing for teams based in Singapore and Southeast Asia in line with the company’s development roadmap.
• Conduct research on Singapore’s local talent market to facilitate job design, compensation & benefits benchmarking and recruitment channel optimization.
• Back the prospective setup of Southeast Asian teams, including organizational structure planning, job requirement consolidation and local talent market research.

• Attend to clients' enquiries and requests.
• Carry out induction procedures with all new staff.
• Check cleaning equipment condition.
• Check work done by cleaners.
• Communicate and relate effectively at the workplace.
• Demonstrate understanding of cleaning methods and processes.
• Implement work plans.
• Inform supervisor or manager when stock level of cleaning materials is low.
• Inform team of clients' requests and follow up to ensure request is done.
• Instruct and delegate tasks to team.
• Oversee day-to-day cleaning operations.
• Provide appropriate guidance and training for cleaning staff.
• Resolve problems and make decisions at operational level.
• Train new cleaners on work procedures and operation of equipment.

Singaporean and PR only.

Roles & Responsibilities

As a Food Outlet Manager, you will be responsible for overseeing the day-to-day operations of a food outlet, ensuring high standards of food quality, customer service, hygiene, and overall operational efficiency. You will manage a team of staff, maintain budgets, ensure compliance with health and safety regulations, and drive sales growth for the business.

Key Responsibilities:

1.Operations Management:

• Oversee all daily operations of the food outlet, ensuring smooth and efficient service.
• Monitor food preparation, quality, and presentation to ensure the highest standards are met.
• Ensure proper stock management, including ordering and maintaining inventory levels.
• Maintain cleanliness and organization of the outlet, adhering to health and safety regulations.

2.Team Leadership:

• Lead, train, and motivate a team of front-of-house and kitchen staff.
• Conduct regular staff performance evaluations and provide constructive feedback.
• Foster a positive and collaborative work environment.
• Schedule shifts and ensure proper staffing levels at all times.

3.Customer Service:

• Ensure that guests receive excellent customer service throughout their experience.
• Handle customer complaints or issues in a professional and effective manner.
• Monitor guest satisfaction and implement improvements based on feedback.

4.Financial Management:

• Develop and manage the outlet’s budget, ensuring profitability.
• Monitor sales and expenses and work to reduce costs without compromising quality.
• Prepare financial reports and analyse performance to identify areas for improvement.
• Oversee pricing strategies and promotions to boost sales.

5.Health & Safety Compliance:

• Ensure compliance with food safety standards, health regulations, and Singapore laws.
• Implement regular checks to maintain cleanliness and safety in the kitchen and dining areas.
• Conduct staff training on food hygiene, safety protocols, and customer service.

6.Marketing & Promotions:

• Coordinate marketing efforts to increase foot traffic and sales.
• Develop and implement promotions, events, or special offers to engage customers.
• Work with local partners or community organizations for collaborative initiatives.

7.Inventory & Supplier Management:

• Liaise with suppliers to ensure timely delivery of food and beverage items.
• Track inventory levels and reorder supplies as needed to prevent stock shortages.

Required Skills & Qualifications:

• Experience: Proven experience in food service or hospitality management, preferably in a similar outlet or restaurant.
• Leadership Skills: Strong team management and leadership abilities, with a focus on training and staff development.
• Customer Focus: Excellent interpersonal and communication skills with a strong customer-centric approach.
• Problem Solving: Quick decision-making and problem-solving abilities in fast-paced environments.
• Attention to Detail: High attention to operational details, cleanliness, and service standards.
• Flexibility: Ability to work on weekends, and holidays as needed.
• Degree or certification in Hospitality, Business, or a related field.

At Lukis, we partner with leading companies to deliver dependable and high-quality facilities management solutions. From office cleaning and pantry management to pest control and hygiene services, our goal is to keep workplaces safe, welcoming, and productive for the people who use them every day.

As we continue to grow our footprint in Singapore, we are looking for an Operations Executive to join our team. In this role, you will serve as the key bridge between our on-site teams and our clients, ensuring smooth day-to-day operations, consistent service delivery, and a positive experience for everyone we serve.

Key Responsibilities

As an Operations Executive, you will:

• Oversee cleaning operations across assigned job sites, ensuring compliance with company standards and consistent service delivery.
• Manage inventory, equipment, and maintenance schedules in coordination with supervisors.
• Maintain engagement with ground staff through regular check-ins, supporting retention and performance.
• Collaborate with account managers to address service gaps and manage client ad hoc requests.
• Respond to and report operational incidents promptly and effectively.
• Provide on-site operational support as required to ensure smooth daily operations.
• Lead the recruitment, training, and deployment of staff in alignment with operational requirements.

Working Hours

• Monday to Friday: 8:00 am – 5:00 pm
• Saturday: 8:00 am – 12:00 pm

What We’re Looking For

• Strong multitasking ability to handle a variety of operational duties.
• Excellent communication skills, with a responsive and approachable attitude.
• Self-driven, able to work independently and take initiative.
• Strong organisational skills to manage schedules, tasks, and priorities effectively.

Salary Range

• From $2,800 – $4,200 per month (commensurate with experience).

We offer a competitive salary, career growth opportunities, and the chance to take ownership of meaningful work that makes a real difference to our clients and teams. At Lukis, we recognise and reward dedication, while giving you the space to grow and succeed.

Key Responsibilities

Provide secretarial and administrative support to the General Manager, which includes but not limited to:

1. Schedule & Calendar Management

• Calendar Control: Manage daily calendar, prioritize requests, and coordinate internal and external meetings.
• Logistics & Hospitality: Secure dining reservations, coordinate catering, and handle all related logistics.

2. Travel & Expense Management

• Travel Planning: Handle comprehensive logistics for business trips, including flight and hotel bookings, visa applications, etc.
• Expense Claims: Assist with the timely preparation, submission, and reimbursement of expense claims.

3. Meeting Coordination & Minutes

• Preparation & Setup: Coordinate room reservations, technical setup, and the timely dissemination of meeting notices and materials.
• Documentation: Attend internal and external meetings to take accurate minutes and track action items.

4. Internal Coordination & Reporting

• Report Collation: Assist in preparing work reports by coordinating with internal departments to collate data, draft presentations, and maintain records.
• Liaison & Follow-up: Act as a liaison by relaying messages and tasks to internal teams, ensuring timely follow-ups and reminders.

5. Documentation & Records Management

• Approvals & Signatures: Coordinate the signing of documents and ensure secure, organized record-keeping.
• Communications Screening: Screen and forward incoming emails, letters, and phone calls.
• Database & Directives: Maintain an updated database of business contacts and manage the issuance and archiving of all Management Directives.

6. External Relations

• External Liaison: Assist in the coordination of administrative matters with external organizations and attend corporate functions when required
• Gifting: Manage the ordering and dispatching of corporate gifts and festive hampers

Others:

• Bilingual Support: Provide accurate translation and interpretation work (English and Chinese).
• Company events: Plan, conceptualize, and execute company events, team-building activities, and festive celebrations.
• Perform any other secretarial or administrative tasks as assigned.

Requirements

• Diploma / Degree in Business Administration or related studies.
• At least 5 years of related experience in a similar capacity as Secretary /Personal Assistant/ Executive Assistant to Senior Management.
• Fluent in written and spoken English and Mandarin to manage translation work and facilitate frequent liaison with other offices and external partners.
• Possess excellent communications and interpersonal skills.
• Attention to details.
• A good team player.

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Role Overview

Our client is a BCA-registered General Builder with a strong track record across residential, commercial, and public-sector building projects.

As part of their continued growth, they are seeking an experienced Contract Manager to lead contractual, commercial, and risk management functions across multiple projects.

This role plays a critical part in protecting project margins, managing contractual risks, and supporting project teams from award through final account.

Key Responsibilities

Contract & Commercial Management

• Lead the drafting, review, interpretation, and negotiation of contracts, subcontracts, and supplier agreements.

• Manage the full contract lifecycle, ensuring contractual obligations, deliverables, and entitlements are properly administered.

• Oversee variations, claims, EOTs, and final accounts, ensuring timely and effective commercial recovery.

• Identify, assess, and mitigate contractual and commercial risks to safeguard project profitability.

• Lead and support contractual negotiations and dispute resolution with clients, consultants, and subcontractors.

• Work closely with Project Managers and Quantity Surveyors to ensure contract terms are correctly implemented on-site.

• Provide commercial and contractual advice during project execution and decision-making.

• Participate in project meetings, offering commercial insights and recommendations.

• Maintain accurate records of contracts, correspondence, claims, and approvals.

• Prepare commercial reports, cost summaries, and contractual documentation for management, audits, and client submissions.

• Ensure compliance with contract conditions, procurement procedures, and regulatory requirements.

Requirements

• Diploma/Degree in Construction Management, Quantity Surveying, Law, or related discipline.

• Minimum 5 years of relevant experience in contract/commercial management within a Main Contractor (Building) environment.

• Strong working knowledge of PSSCOC, SIA, and standard construction contracts.

• Proven experience handling variations, claims, EOTs, and dispute-related matters.

• Strong commercial acumen with excellent negotiation, communication, and analytical skills.

• Able to manage multiple projects, stakeholders, and deadlines in a fast-paced environment.

• Proactive, detail-oriented, and solution-driven team player.
  

  
  EA Personnel: Cheng Han Fong

  EA Reg ID: R1102540

  EA Licence No.: 24C2359

Job Description

Maintain budgets and identify areas to improve in

Set policies and processes

Oversee recruitment and training

Evaluate operational and financial performance

Ensure regulations are followed

Provide solutions

Requirement
Degree in Civil Engineering
15 years or more years of experience in construction industry
Experience in managing large scale projects
Able to work under pressure

The Opportunity

At Moët Hennessy, We Don't Just Create Exceptional Experiences – We Live Them. 

For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fueled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence. 

We're thrilled to announce the opening for General Manager reporting to Managing Director, SEA . As the General Manager, Singapore, you will spearhead our domestic business, driving desirability for our unparalleled portfolio of brands. You will set the strategic direction for the market, prioritize the most impactful operational initiatives, and deliver sustainable, profitable growth while empowering the commercial team to achieve ambitious objectives. As a core member of the SEA Executive Committee, you will partner with key stakeholders to advance corporate initiatives, strengthen talent capabilities, elevate operational excellence, and foster a robust corporate culture. 

Strategic Leadership and Commercial Performance Management

• Develop and execute bold commercial strategies in APAC to maximize opportunities and align with company objectives.
• Identify and cultivate new business opportunities, sales channels, and Route-To-Consumer (RTC) strategies for sustained business performance and market growth.
• Collaborate with Commercial, Customer Marketing, and Brand Marketing teams for impactful, culturally relevant activations that enhance brand equity.
• Manage sales budget dynamically, adapting to market and competitive shifts.
• Own P&L and drive commercial performance across revenue, margins, profitability, and cost management , with an understanding of commercial drivers in APAC context.
• Partner with Finance to track profit, margin, pricing, and key metrics, translating insights into decisive commercial actions.
• Own KPI performance, forecast accuracy, demand planning, and channel development (DSO, Volume, NSI, FTT, A&P investment, visibility, stock levels), ensuring timely and accurate Management Reporting.
• Spearhead digital transformation for Singapore's Sales and Customer Marketing teams, advancing Future Commerce capabilities and continuous commercial improvement.

Stakeholder Relationship Management

• Cultivate effective relationships with distributors, wholesalers, retailers, government agencies, and other external bodies, fostering collaboration and mutual benefit.
• Serve as MH's senior ambassador in Singapore, representing the company and its brands at events and gatherings.
• Forge meaningful connections with key influencers and opinion leaders in the luxury wine and spirits sector to drive brand visibility and advocacy.
• Build collaborative relationships with regional teams and Maison for a unified approach to strategic goals and market opportunities.

Team Leadership & Development:

• Inspire and lead a high-performing and diverse team of commercially astute professionals, empowering them to exceed sales targets through innovation and collaboration.
• Provide decisive commercial leadership, setting ambitious expectations and fostering accountability and ownership in achieving business objectives.
• Provide transformative leadership, mentorship, and guidance, fostering a positive and inclusive environment where team members contribute their unique talents.
• Establish a culture of innovation and continuous improvement, encouraging the team to challenge the status quo, experiment with new ideas, and learn from both successes and failures.

We are looking for unique and amazing talent. Join us if you have…

• Proven track record of at least 10+ years in senior leadership roles within the alcoholic beverage industry, with a strong focus on luxury brands.
• Significant experience operating within the  Asia Pacific region.
• Exceptional strategic thinking, analytical skills, and business acumen honed over years in establishing a winning strategy in a competitive market environment.
• Excellent leadership capabilities, communication finesse, and interpersonal skills, complemented by a strong executive presence, to inspire, motivate, and guide teams towards achieving common goals.
• Proven ability to drive organizational transformation and change management initiatives, showcasing experience in leading large-scale strategic shifts.
• Demonstrated ability as a cultural carrier, adept at fostering organizational culture that promotes innovation, diversity, and inclusivity, with a strong understanding of cultural relevancy in business practices and team management within the Asian context.
• Fluency in English language is essential

BENEFITS

- 5 Days work per week

- Referral Fee (Up to $3000/-) *

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax

- Leave Benefits

RESPONSIBILITIES AND MEANS

·      Formulate sound business development strategies to ensure long-term sustainable success

·      Set standards and objectives for different stores and departments

·      Optimize and oversee operations to ensure efficiency and effectiveness

·      Lead a team of restaurant managers towards effective collaboration and attainment of goals

·      Undertake sound financial management to ensure restaurants are profitable and meet and exceed budgets

·      Ensure compliance with rules and regulations, company’s policies and operational guidelines

·      Deal with problems by providing creative and practical solutions

·      Evaluate performance using key metrics and address issues to improve it

·      Report to senior executives on progress and issues

·      Assist upper management in decisions for expansion

·      Setting up the framework for training and development of our employees

·      Improving the morale and engagement of our team members through better alignment to common goals and aspirations

The General Manager (GM) is responsible for the overall management, performance, profitability, and sustainability of SWiZ Technologies. Reporting directly to the Board of Directors, the GM serves as the operational leader of the company and is accountable for ensuring that all business functions operate effectively, efficiently, and in compliance with applicable regulations, company policies, and strategic objectives.

The GM will oversee all departments, managers, and overseas operations, ensuring alignment across the organization while driving business growth, operational excellence, service quality, and financial performance.

The role requires strong leadership, commercial acumen, governance oversight, and the ability to transform strategic direction into measurable business outcomes.

Key Responsibilities

1. Business Leadership & Profitability

• Lead the company towards sustainable growth and profitability.
• Develop and execute business plans aligned with the strategic direction set by the Board of Directors.
• Monitor company performance against revenue, profitability, operational, and service objectives.
• Identify opportunities to improve margins, operational efficiency, and service delivery.
• Establish and monitor key performance indicators (KPIs) across all departments.
• Ensure resources areallocated effectively to maximize business outcomes.

2. Strategic Growth & Business Development

• Drive growth of existing services and business offerings.
• Identify opportunities to strengthen, improve, and expand current service portfolios.
• Evaluate market trends, customer requirements, and industry developments.
• Work with department heads to develop new services and business initiatives.
• Build strategic partnerships that contribute to business growth.
• Support long-term business sustainability and competitive positioning.

3. Operational Management

• Oversee daily operations across all business functions.
• Ensure all departments operate efficiently and effectively.
• Coordinate activities between technical and non-technical teams.
• Ensure operational consistency across Singapore and overseas operations.
• Resolve operational challenges and remove organizational bottlenecks.
• Drive continual improvement initiatives throughout the organization.

4. Governance, Compliance & Risk Management

• Ensure compliance with all applicable laws, regulations, contractual obligations, and company policies.
• Maintain strong corporate governance practices across the organization.
• Ensure compliance with cybersecurity, data protection, and information security requirements.
• Oversee risk management activities and business continuity planning.
• Ensure audit findings, compliance requirements, and management actions are properly addressed.
• Promote a culture of accountability, integrity, and ethical conduct.

5. Process, SOP & Quality Management

• Establish, maintain, and continuously improve company-wide Standard Operating Procedures (SOPs).
• Ensure all critical business processes are documented and regularly reviewed.
• Oversee both technical and non-technical process frameworks.
• Ensure consistency in service delivery and operational execution.
• Drive process standardization and operational maturity across the organization.
• Promote continual improvement and quality management practices.

6. Leadership & People Management

• Provide leadership, direction, and accountability to all managers.
• Act as the primary reporting line for: Operations Manager | Technical Managers | Business Development Managers Administrative Managers | Overseas Managers | Any future departmental heads
• Ensure managers are aligned with company goals and performance expectations.
• Build a high-performance culture focused on accountability, ownership, and results.
• Support leadership development and succession planning.

7. Overseas Operations Management

• Oversee all overseas personnel, managers, and operational functions.
• Ensure overseas operations remain aligned with company objectives and standards.
• Establish effective communication and reporting structures between overseas teams and Singapore headquarters.
• Monitor overseas performance, service quality, compliance, and resource utilization.
• Ensure consistent implementation of company policies and procedures across all locations.

8. Financial Oversight

• Manage company budgets, forecasts, and financial performance.
• Monitor revenue, profitability, cash flow, and operational expenditures.
• Ensure financial discipline throughout the organization.
• Review financial reports and recommend corrective actions where necessary.
• Work with theDirectors and finance function on budgeting and strategic planning.

9. Reporting & Board Engagement

• Report directly to the Board of Directors.
• Translate Board directives into operational plans and execution strategies.
• Provide regular updates on business performance, risks, opportunities, and strategic initiatives.
• Present recommendations to support informed decision-making by the Board.
• Escalate significant operational, financial, or compliance matters when required.

Authority

The General Manager is authorized to:

• Direct and manage all operational activities of the company.
• Issue operational directives to managers and department heads.
• Approve operational improvements and process changes within delegated authority.
• Recommend strategic initiatives, investments, and organizational changes to the Board.
• Represent the company in business discussions, partnerships, and operational matters as delegated by the Board.

Key Performance Indicators (KPIs)

Performance may be measured through:

• Revenue growth
• Gross profit and net profit targets
• Operational efficiency metrics
• Customer retention and satisfaction
• Service quality and SLA achievement
• Compliance and audit outcomes
• Process maturity and SOP implementation
• Team performance and retention
• Successful launch and growth of new services
• Strategic initiative execution

Preferred Qualifications & Experience

• Degree in Business Management, Operations Management, Engineering, Information Technology, or related field.
• Minimum 10 years of management experience with at least 5 years in a senior leadership role.
• Experience leading multi-disciplinary teams across technical and non-technical functions.
• Strong commercial, operational, and financial management capabilities.
• Experience managing distributed or overseas teams.
• Demonstrated track record in business growth, profitability improvement, and operational transformation.
• Strong understanding of governance, risk management, compliance, and business continuity practices.
• Experience within Managed Services, Technology Services, Cybersecurity, Consulting, or related industries will be advantageous.

Success Profile

The ideal candidate is a business leader who can:

• Turn strategy into execution.
• Drive profitability and sustainable growth.
• Build structure, discipline, and accountability.
• Strengthen existing services while identifying future opportunities.
• Ensure operational excellence across all functions.
• Lead managers effectively across multiple locations.
• Establish scalable processes and governance frameworks.
• Position the company for long-term growth and resilience.